Specification of Competency Standards for the Fashion ...
Transcript of Specification of Competency Standards for the Fashion ...
Specification of
Competency Standards
for the Fashion Industry
in Hong Kong
Version 2
November 2020
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Table of Contents
Preface ........................................................................................................................................... 2
Chapter 1 Environmental Scan of the Hong Kong Fashion Industry ....................................... 3
1.1 Introduction ................................................................................................................................................... 3
1.2 PEST Scan ..................................................................................................................................................... 7
1.3 Implications for Manpower Requirements .................................................................................................. 14
Chapter 2 The Hong Kong Qualifications Framework ........................................................... 17
2.1 The Need for Qualifications Framework ..................................................................................................... 17
2.2 QF Level ...................................................................................................................................................... 17
2.3 QF Credit ..................................................................................................................................................... 17
Chapter 3 Development and Application of the Specification of Competency Standards ....... 19
3.1 Functional Areas of the Hong Kong Fashion Industry ................................................................................ 19
3.2 The Approach .............................................................................................................................................. 23
3.3 The Application ........................................................................................................................................... 27
Chapter 4 Units of Competency .............................................................................................. 31
4.1 Distribution of Units of Competency at Each Functional Area and QF Level ............................................ 31
4.2 List of Units of Competency for the Fashion Industry ................................................................................ 32
4.3 Units of Competency for Design ................................................................................................................. 49
4.4 Units of Competency for Product Development ......................................................................................... 50
4.5 Units of Competency for Merchandising and Material Procurement .......................................................... 51
4.6 Units of Competency for Sales and Marketing ........................................................................................... 52
4.7 Units of Competency for Quality System and Sustainability ...................................................................... 53
4.8 Units of Competency for Technical Support ............................................................................................... 54
4.9 Units of Competency for Material Development ...................................................................................... 100
4.10 Units of Competency for Production Planning and Control .................................................................... 148
4.11 Units of Competency for Laundry Services ............................................................................................ 184
4.12 Units of Competency for Auxiliary Skill ................................................................................................. 293
4.13 Units of Competency for Personnel Management ................................................................................... 314
Appendix ................................................................................................................................... 337
Appendix I : Fashion Industry Training Advisory Committee ........................................................................ 338
Appendix II : Fashion Industry Specification of Competency Standards Drafting Subcommittee ................. 339
Appendix III : Generic Level Descriptors under the Qualification Framework .............................................. 340
Appendix IV : References for Chapter 1 ......................................................................................................... 347
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Preface
Hong Kong is a metropolis where international fashion companies agglomerate. With
successive waves of economic restructuring and development, the Hong Kong fashion
industry has transformed into a prominent, high value-added and competitive global
player driven by knowledge, design, and technology which has been excelling in fashion
design, brand management, offshore production management and global distribution
business.
To cope with the changes in the Hong Kong fashion industry, the manpower
requirements are also moving towards the high-quality end. There has been a constant
need for manpower upgrade and competency enhancement to enhance the
competitiveness and vitality of the industry. The Fashion Industry Training Advisory
Committee (Fashion ITAC; Appendix I) was established in July 2015 by the Education
Bureau (EDB) to draw up competency standards (Specification of Competency Standards
(SCS)) for key functional areas of the industry. With their extensive industry networks
and market-leading insights, the Fashion ITAC and SCS Drafting Subcommittee
(Appendix II) have guided the research to determine the latest manpower or competency
requirements, validated the survey and fieldwork data, and advised the approach in
developing the SCS.
With reference to the Qualifications Framework (QF) advanced by the EDB, the SCS
aims to provide industry practitioners working at different levels with opportunities to
recognise their qualifications and upgrade their skills through lifelong learning. The
ultimate aim is to boost a steady development of the industry through promoting training
and human resource development and cultivating a competent and competitive
workforce.
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Chapter 1 Environmental Scan of the Hong Kong Fashion Industry
This chapter will provide an overview of the fashion industry and examine its present
conditions from the political, economic, social and technological perspectives. Through
a review of the development path, the manpower implications for the present and
emerging job roles in the Hong Kong fashion industry will be drawn.
1.1 Introduction
Defining the Industry
The fashion industry covers the entire supply chain of fashion products. It includes the
manufacture of textiles, clothing and allied products from the fibre stage, through
production to the distribution and aftercare. In the Hong Kong context, the fashion
industry comprises companies in the manufacture, trading, retail and aftercare of textile,
clothing, fur and footwear products. (The term “fashion products” used in the SCS refers
to the textiles, clothing and allied products.)
The Development Path
The development of the Hong Kong fashion industry dates back to the 1960s when the
economy began to develop its manufacturing industries. It absorbed a large pool of
immigrants making low cost basic garments for export markets in the US and Europe.
Most companies engaged in the so-called original equipment manufacturing (OEM),
under which products ordered were designed mainly by customers who usually owned a
brand name. The Hong Kong OEM companies only focused on the manufacturing
process and low-cost was a key determinant of success. In the 1970s, the fashion
industry grew to be the world’s leading garment producer and exporter. Experiencing
the rising cost of manufacturing in Hong Kong and quota restrictions, many OEM
companies began to move their factories offshore in the 1980s. This then resulted in the
shift of its role from a manufacturing base to a sourcing and servicing hub. This role
has remained significant since the beginning of the new Millennium, but the industry has
been consistently changing so as to cope with the new challenges in the global
environment.
The industry is outward-looking. Over the years, its development has been affected by
the changes in the global economy and market environment. The opening up of China,
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handover of Hong Kong to China, quota phase-out, trade policies of major markets, trade
relationships in the international arena, fast fashion and the digital generation are some of
the issues that determined the changes in the Hong Kong fashion industry.
The Industry Structure
Hong Kong’s establishments in the fashion industry comprise mainly manufacturing,
import and export trading, wholesale, retail and laundry services sectors. In 2018, as
shown in Table 1, there were a total of 38,009 establishments in the fashion industry, of
which import and export trading and retail were key sectors.
Table 1: Number and Percentage of Establishments in the Hong Kong Fashion Industry
Source: HKSAR Census and Statistics Department
* refers to Laundry and dry-cleaning services in the statistical reports
Manufacturing and trading sectors
A majority of OEM companies have set up offshore production facilities in an attempt to
reduce operating costs. Many companies previously engaged in manufacturing
activities in Hong Kong have moved away from all the manufacturing processes, leaving
only non-manufacturing activities such as marketing, order processing, materials
sourcing, quality control, packaging, and logistics to be undertaken by the local offices.
Some others have moved into the business of original design manufacturing (ODM).
With the strengthened product design and development function, they are able to provide
enhanced design service to their customers.
According to the classification of Hong Kong Census and Statistics Department, these
companies are grouped under a trading category, although they perform more than the
traditional trading function. This new type of trading firm serves as a local base for new
Hong Kong Fashion
Industry Sector
No. of Establishments Percentage of Establishments
2000 2018 2000 2018
Manufacturing 4,291 1,019 9% 3%
Import and Export Trade 27,420 21,460 55% 56%
Wholesale 3,470 1,750 7% 5%
Retail 13,140 12,550 27% 33%
Laundry Services* 1,120 1,230 2% 3%
TOTAL 49,441 38,009 100% 100%
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factories, mostly in Mainland China. These factories are wholly or partly owned by the
Hong Kong fashion companies and their associated trading firms. The change of
business nature of a significant portion of Hong Kong manufacturers has resulted in the
contraction of the manufacturing sector.
There was an expansion of the trading sector which was mainly composed of local offices
that have manufacturing facilities elsewhere, trading agents and foreign buying offices in
the 1990s. In recent years, traditional markets, such as the US, the EU and Japan, have
rendered clothing exporters from developing countries more preferential market access,
which has in turn impaired the competitiveness of Hong Kong and Mainland
manufacturers. Along with rising labour costs, RMB floating and stricter environmental
regulations on the Chinese Mainland, an increasing number of Hong Kong fashion
companies have further relocated their production to countries like Bangladesh, Vietnam,
Cambodia, South America and Africa. This move has weakened Hong Kong’s role as a
base from which local offices support manufacturing operations in China. In addition,
as other production locations mature, they are able to take up non-manufacturing
activities that used to be performed by the Hong Kong trading sector. From 2000 to
2018, there was a 22% decline of establishments in this trading sector. However, this
sector still remained the largest in the Hong Kong fashion industry, accounting for 56%
of the total number of establishments in 2018. While a few companies have grown to a
very big scale, the majority are small-to-medium-size enterprises (SMEs).
Wholesale and retail sectors
There is a small wholesale sector in Hong Kong which accounted for 5% of the total
number of establishments in 2018. They buy textile, accessory and clothing products
from manufacturers and resell to the retail operators. Many of them are located in the
traditional wholesale area around Sham Shui Po and Lai Chi Kok.
The retail sector is the second largest sector in the industry. Some well-known OEM
companies have entered into the original brand manufacturing business (OBM) and
established their retail network both locally and in overseas markets. In the local retail
market, fashion products are mainly distributed through specialty stores, department
stores and discounters. Hong Kong has long been a free port, gaining the reputation of a
shopping paradise. People from Hong Kong and overseas can have a wide selection of
fashion products of local and foreign origins at duty-free prices in numerous convenient
locations within the city. The Hong Kong retailers have also benefited from the
increasing number and consumption of Mainland tourists.
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An increasing number of store-based retailers is developing online sales channels to take
advantage of booming cross-border e-commerce, which is threatening retail sales through
physical stores in Hong Kong. The online channel is expected to increase its
penetration rate in Hong Kong, as consumers are competent in using the internet and
smartphones for both searching product information and shopping.
Laundry services sector
The laundry services sector provides the caring services of fashion products to both
household and business users. It is a local business mainly targeting the domestic
market. According to the Hong Kong Census and Statistics Department, the sector is
mainly composed of establishments providing laundering, dry-cleaning and pressing
services for clothing, fur, towel, bedsheet, tablecloth, carpet and other textiles, by
mechanical equipment, by hand or by self-service coin-operated machines. In 2018, the
sector accounted for 3% of the total number of establishments.
The laundry services companies in Hong Kong are varying in size and market. They
range from the small but self-contained family-run laundry shops on side streets, to
laundry chains with centralised laundry facilities, and to the large laundry factories.
They provide cleaning services to both households and companies mainly in the catering,
hospitality, health and social care services industries. The laundry services sector also
covers the in-house laundries operated by organisations, like the Hospital Authority and
hotels. Since the new Millennium, the laundry services sector has seen a steady
expansion with the rise of 24-hour self-service laundry stores being the main thrust.
The sector has been offering new services to meet the changing needs and lifestyle of
Hong Kong people and to address the growing societal concerns about environmental
protection. Like other business sectors, the laundry services sector has been benefiting
from the booming tourism industry and the concomitant demands for laundry services.
In the following section, an overview of the present status of the industry from political,
economic, social and technological perspectives will be provided. It also explores the
future trend of the industry and the implications for manpower requirements.
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1.2 PEST Scan
Political-economic Dimension
Political stability and China’s economic policies
After the handover of sovereignty of Hong Kong to China from the United Kingdom in
1997, Hong Kong was granted Special Administrative Region status, which provides
constitutional guarantees for implementing the policy of “One Country, Two Systems”.
Hong Kong was allowed to retain its current political, social, commercial and legal
systems. Under the Basic Law, Hong Kong continues to enjoy a high degree of
autonomy, be a free port, a separate customs territory and an international financial centre.
It can use the name ‘Hong Kong, China’, maintain and develop relations, and conclude
and implement agreements with foreign states and regions and relevant international
organisations in the different fields.
The growth of China’s economy has provided ample opportunities to Hong Kong in
different ways. The Hong Kong fashion industry has therefore been increasingly
affected by its policies. The Individual Visit Scheme (IVS) and the Mainland-Hong
Kong Closer Economic Partnership Arrangement (CEPA) are two examples
demonstrating the positive effect of China’s policy on Hong Kong’s economy.
The Individual Visit Scheme (IVS) was introduced in July 2003 as a tourism
liberalisation measure under CEPA which had a positive impact on the development of
the retail business in Hong Kong. The Scheme has been expanded constantly and now
covers 49 Mainland cities. Under the Scheme, Mainland residents with visas are
allowed to stay in Hong Kong for not more than seven days each visit, and can come to
Hong Kong for one or two visits within the visa validity period. The IVS has attracted
more than 40 million Mainland Chinese visitors annually. According to the information
from the Census and Statistics Department, Mainland Chinese visitors continued to be
Hong Kong’s largest source of tourists, hitting 51 million arrivals and accounting for
78.3% of the total in 2018. Of all Mainland arrivals, 31.3 million Mainland visitors
came to Hong Kong under the IVS.
These visitors are keen on shopping for fashion, luxury goods and electronic products in
Hong Kong, believing in the quality that Hong Kong’s retail sector offers. This has
transformed Hong Kong into a shopping paradise and marketing arena for prestigious
consumer brands. Beyond doubt, Hong Kong’s fashion retail business has benefited
from the IVS. In the period from 2005 to 2018, the overall retail sales increased by
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137%. Tourist accommodation and catering services are on the rise which have created
an increasing demand for laundry services.
CEPA was implemented on 1 January 2004, providing access for Hong Kong products,
service providers, and professionals to the Mainland market. It was further enhanced to
cover more product and service categories that are subject to the zero-tariff. Under the
Arrangement, fashion products of Hong Kong origin enjoy tariff-free access to the China
market.
China’s government proposed the concept of ‘One Belt One Road’ in 2013 and outlined
the visions and action plan in 2015. The Belt and Road Initiative comprises the Silk
Road Economic Belt and the 21st Century Maritime Silk Road. The former aims to
establish a cohesive economic belt across Central Asia, West Asia, the Middle East and
Europe with high-speed railway works, and the latter aims to link Southeast Asia, the
Indian Ocean and Africa by various port works. Both infrastructure projects will
enhance trade, cultural exchanges and economic development for countries along the Belt
and Road. This may boost trade ties and facilitate economic cooperation among more
than 100 countries, with over 60 along the belt and road that altogether occupy about
65% of the world population and contribute to 40% of the world gross domestic product
(GDP). Although this strategic move is considered to be a bit remote, it is envisioned
that the initiative can eventually shorten the transportation time among countries and
Hong Kong can help to build a bridge between Mainland China and the rest of the world
to enable the smooth and efficient flow of goods and services and of capital, playing a
significant role as China’s ‘super-connector’ in the Belt and Road Initiative.
China’s leaders had promulgated the Outline Development Plan for the Guangdong-Hong
Kong-Macao Greater Bay Area (GBA) in 2019 to foster the coordinated economic
development in the region. The area covers 56,000 square kilometres and is a home to
69 million people that generate a total GDP of US$ 1.5 trillion. Through the
complementary cooperation between Hong Kong, Macao and nine key cities in
Guangdong Province, the GBA is strategically positioned to be a vibrant world-class city
cluster, a globally influential international innovation and technology hub, and an
important support pillar for the Belt and Road Initiative. Having a growing middle class,
the GBA can provide an enormous and integrated market for Hong Kong businesses.
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Business environment
Hong Kong has adopted a free economic policy with minimal government intervention.
The free business environment is supported by an established rule of law, a well-educated
and industrious workforce, a sophisticated commercial infrastructure and an excellent
transportation network. The tax structure is simple and there are no import tariffs and
duties on most of the goods. Hong Kong has a long history of being an international
trader and an east-meets-west culture. After the opening up of China, it has become the
premier gateway to the world’s largest trading economy. Hong Kong’s location makes it
the logical first stop for overseas enterprises that want to reach the Mainland of China
and for Mainland companies keen to go global. Therefore, it has attracted many
multinational fashion companies to establish their headquarters in Hong Kong.
Major cross-border infrastructure projects are commissioned to enhance the connectivity
between Hong Kong and the Greater Bay Area. The Hong Kong-Zhuhai-Macao Bridge
and the Express Rail Link were opened in 2018. The GBA initiative can further
enhance the roles of Hong Kong fashion industry as an international fashion sourcing
centre and a fashion design hub. Capitalising on the improved infrastructure and
connectivity, Hong Kong fashion professionals can extend their reach to provide the
required services and cater for diverse customer needs.
International trade relationships
Over the years, there has been a formation of free trade agreements (FTAs) or trade blocs
among groups of countries with an aim to eliminate trade barriers and foster economic
development. Preferential Rules of Origin under various trade blocs could guide
countries to discriminate against imports from different countries and regions. The trade
agreements negotiated among countries are significant factors in determining the
competitiveness of production locations. For example, one may expect the rise of
Vietnam as an alternative to China after the granting of Normal Trade Relations (NTR)
by the U.S., and the conclusion of EU-Vietnam Free Trade Agreement (EVFTA) and the
Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP).
Beyond the multilateral framework of world trade arrangements, trading partners around
the world are actively seeking to forge FTAs in response to the growing protectionism
and changing landscape of international trade. The CPTPP is offering exclusive market
access among the 11 members in the absence of China. The latest version of the North
American Free Trade Agreement (NAFTA 2.0), or the United States-Mexico-Canada
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Agreement (USMCA), is having new provisions that are intended to incentivise greater
North American production of fashion products and to limit the use of foreign inputs,
including components made in Hong Kong and China. In effect, the existing fashion
supply chains of Hong Kong and Mainland suppliers will be shaken. On the other hand,
China has taken the lead in building a regional trade bloc under the proposed Regional
Comprehensive Economic Partnership (RCEP) agreement among the 10 ASEAN member
states and other six large economies in the Asia-Pacific region, namely Australia, China,
India, Japan, South Korea and New Zealand. The RCEP may boost the integration of
fashion supply chain in the region.
The outbreak of trade war between the U.S. and China in 2018 has clouded and cast
uncertainties over the global fashion industry and its long-established supply chains. In
view of the changing political-economic environment, fashion companies are bound to
rethink about their strategies to move ahead. Some may try to explore new market
opportunities while some others may shift the sourcing locations under the new policies
or trade agreements.
Social Dimension
Fashion is a very personal expression of style in a society. The social factors may affect
the preferences of customers and therefore their demand for fashion products and even
the way they make their purchases and handle product care.
A growing population, rising disposable incomes and expanding middle classes are all
driving growth in fashion products sales around the world. In 2018, global population
growth amounted to around 82 million annually, or 1.09% per year. This expanding
population will typically trigger higher fashion product sales in both global markets and
the Hong Kong domestic market. With its reputation as a shopping paradise, Hong
Kong is able to attract consumers both locally and from around the world. From the
global perspective, there are emerging markets in the developing countries (like China,
ASEAN) that are increasingly showing their willingness to purchase better quality and
style of fashion goods. China, in particular, with its population of 1.4 billion, offers
Hong Kong potentially the largest consumer market for fashion goods.
An ageing population has become a common phenomenon in many developed countries
like Europe, Japan and the USA, leading to the emergence of a market segment called the
‘silver market’. The elderly comprise one of the world's fastest-growing consumer
groups, supported by savings, social security benefits and pensions, and hence a strong
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spending power. In Hong Kong, the ageing trend is revealed by the increase in median
age to an estimate of 54.5 in 2066. It will create new market opportunities for the
fashion industry. For example, some retail companies have tried to redefine their target
market (e.g. from18-25 to 20-40). In other cases, the increasing government
expenditures on the elderly care and hospital bed spaces will create demands for patient
wear and hospital uniform as well as hygienic laundry services.
Due to the increase in income, people are becoming more interested in the quality of life.
Fashion is much more than just necessary clothing to dress people, keep them warm,
provide a suitable outfit for work, and so on. Consumers are increasingly concerned
with brand image and fashion trend. They are more receptive to fast fashion brands
which are trendy yet affordable. To meet the requirements of the fast fashion model,
fashion retailers tend to continually shorten their cycle from the current 10-12 seasons a
year to 24 or 36 seasons a year, so as to entice consumers with a constant flow of new
products. Fast fashion has grown to take up a significant share in the fashion retail
market. To cope with the fast fashion trend, Hong Kong fashion companies have to
respond speedily, especially in product development.
The digital age has brought a new way of life to people. Consumers will spend
increasingly more of their time looking at their computers and mobile devices, searching
for information when making buying decisions, and using the internet to buy fashion
goods. When compared with physical stores, more and more consumers prefer buying
clothing products online because of the immense choice, ease of product comparison,
cheaper prices, convenient online payment etc. Online sales are increasingly popular in
major markets and clothing is among the most purchased items online. It is found that
the fashion industry is one of the major beneficiaries of the online shopping boom around
the world. The surge of online clothing sales has owed much to the new and innovative
visualisation tools, the online shopping technologies like virtual fitting, video shopping
and mobile snapshot for clothing, as well as the availability of customer reviews.
In 2018, China continued to be the world’s biggest e-commerce market with sales
amounting to US$ 1.33 trillion (according to China’s National Bureau of Statistics). It
was followed by Europe with online sales of €602 billion, or US$ 710.36 billion,
expected in 2018 (according to the trade group Ecommerce Europe) and the USA with
sales amounting to US$ 514.7 billion (according to the U.S. Department of Commerce) in
the same year. There is a growing variety of online shopping sites, such as Taobao and
Tmall in China, Amazon and eBay in the U.S., and ASOS Marketplace in the UK, plus
the wide range of online shopping options offered by established brands and mobile
retailing. Compared with the traditional way of shopping, consumers can buy and sell
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anything at any time and from any place via computers and mobile devices (e.g.,
smartphones, e-readers, tablets, etc.). Online shoppers prefer to search and browse
products through a large number of online channels (e.g., online catalogs, websites, search
engines, etc.), compare products and prices, and conduct the purchase transactions by
various methods of online payment. Consumers can make comments on products and
share shopping experiences on the social networking sites at a very high speed. While
online shopping may provide a huge opportunity for the fashion business, fashion
companies would need to build up capability (like big data analysis and digital marketing)
to participate in the online shopping platforms.
Responding to the increasing concern of consumers about sustainability, fashion
companies are becoming more responsible for the environmental and social problems
caused by the supply chain. The problems have been addressed by the enforcement of
compliance regulations set by the buyers and more recently by a more holistic view
covering the whole supply chain. Efforts have been made in every area to make the
fashion industry more sustainable. They include the use of sustainable materials,
eco-friendly finishing treatments, eco-efficient processing technologies, sustainable
design and sourcing, and social compliance programmes. Whereas a number of Hong
Kong companies consider that the growing demand for compliance and sustainability
may be beyond the scope of their business models, others choose instead to make
sustainability both a focus and a source of competitive edge.
Technological Dimension
New technologies have a profound impact on the way in which the industry manufactures,
retails, and generally facilitates consumer purchases of fashion items. Key
developments are found in the area of material advancement, sustainability, 3D
technology, system tools in supply chains, big data analytics, automation and
customisation.
New materials have always been a major area of technological development in the
fashion industry. New materials, especially those which are manmade are developed to
provide superior functions yet comfortable wearing experiences for consumers.
Examples include materials for moisture management, insulation, flame resistance and
liquid repellence. In addition, materials are made to be more sustainable so as reduce
their impact on the environment. Recycled materials are used to produce textile yarns
and fabrics, and environmentally friendly fabric finishing treatments have increased in
importance. There has been further linking between textile materials and electronic
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devices in recent years. Wearable electronics has emerged to be a growing
technological area with its applications in healthcare, sports, and social communications.
Efforts have been made to ensure that production is more sustainable by reducing the use
of water, energy and materials. Automation has emerged to be a recent trend of the
industry. There has been growing adoption of automation and robotics technologies in
many fashion companies. Such measures effectively reduce costs and increase the
efficiency of production. The technology would not only help to resolve labour
shortage problems, it could also serve to enhance the response to consumer demand as
well as ensure the quality of products.
3D technology appears to be of considerable interest to the fashion industry. The use of
the technology permits the visualisation of a fashion design, as well as the creation of a
prototype for a fashion garment. The 3D prototyping software helps to save time and
cost in product development by visualising the sewing up and fitting processes. Many
technology vendors in the area of pattern making, grading, and marker planning have
tried to incorporate 3D technology into their solution concepts. There is growing
number of fashion companies exploring the application of 3D technology in sample
development so as to speed up the product development process.
Another emerging 3D technology is 3D printing, which makes it possible to produce 3D
printed garments directly from raw materials in a single manufacturing operation. The
technology is revolutionary in the sense that the traditional textile and garment forming
processes would become redundant. Although the technology has yet to become
popular in the industry, it has provided very exciting opportunities for designers in
creating their collections beyond the capability of human hands.
System tools are developed to enhance supply chain efficiency by reducing unnecessary
tasks and automating others, like Product Lifecycle Management (PLM) and Enterprise
Resource Planning (ERP). Through linkages between systems of different parties and
sectors, the whole supply chain could be made more responsive to consumer demand.
Radio Frequency Identification (RFID), and Electronic Data Interchange (EDI) are the
technologies that have been in place for years to integrate and speed up the processes.
Technologies have been developed to improve the shopping experiences of consumers.
Virtual try-on is a key development that many retailers have started to adopt, making the
shopping experience more interactive and entertaining. Increasing numbers of shoppers
look for more customised items, and this trend could be supported by related technologies
like body scanners, as well as made-to-measure and small lot production systems.
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Big data analytics appears to be an emerging technology along with the growing
popularity of e-tailing. Traditionally, information analysts tended to work with small
data samples because data processing was costly and time-consuming. Digitisation set
the stage for a transformative change. From search queries and GPS signals to
transaction records and social media updates, today’s information society emits a big
amount of data every day. Making use of big data tools and software, big data analytics
is able to collect a high volume of data from different places, different systems and in
different formats, and analyse them to find patterns and other useful business information.
The information could then be used for predicting consumer preferences and making
business decisions.
Innovation is perceived to be the key to future success in the fashion industry. Hong
Kong fashion companies have adopted technologies in different ways and on different
scales. Some companies have emphasised product innovation, whereas others have
tried to innovate in processes. Large-scale manufacturers may look for process
automation, and even the application of robots while SMEs may partner with suppliers in
developing new products for niche market segments.
1.3 Implications for Manpower Requirements
Human resources underpin Hong Kong's economic success. In 2018, the size of the
total labour force in Hong Kong was 3.97 million, 4.3% of whom were working in the
fashion industry. The industry employed a total of 170,789 people, of which 4%
worked in the manufacturing sector, 63% in the import and export trading sector, 3% in
the wholesale sector, 27% in the retail sector, and 4% in the laundry services sector.
Table 2: Number and Percentage of Persons Engaged in the Hong Kong Fashion Industry
Source: HKSAR Census and Statistics Department
* refers to Laundry and dry-cleaning services in the statistical reports
Hong Kong Fashion
Industry Sector
No. of Persons Percentage of Persons
2000 2018 2000 2018
Manufacturing 68,826 6,369 25% 4%
Import and Export
Trade 143,550 106,760 53% 63%
Wholesale 12,340 5,550 5% 3%
Retail 40,930 46,090 15% 27%
Laundry Services* 5,050 6,020 2% 4%
TOTAL 270,696 170,789 100% 100%
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As shown in Table 2, there has been a general decline in the employment in the fashion
industry from a total of 270,696 in 2000 to 170,789 in 2018. The decline was most
obvious in the manufacturing sector, and moderate in the import and export trading and
wholesale sectors. Retail and laundry services were the only sectors that had recorded
an increasing trend over the period.
As a result of its economic development, Hong Kong is no longer a city with low-cost
production advantages. The majority of fashion manufacturers have gradually relocated
their production facilities to the Mainland as well as other places in Asia, which has
caused a decrease of manpower locally. Currently, the employment figure in the
manufacturing sector is relatively insignificant. The import and export trading sector is
the most important sector of the industry, employing 106,760 persons in 2018. It
reflects the focus of the Hong Kong fashion industry on the areas of sourcing and
servicing over the years. The trading houses and buying offices in this sector used to
perform the functions of middleman and production follow-up. However, trade
conditions have become more favorable for some countries (other than China), and many
of them have grown to be more mature and capable to take up the production-related
services that used to be a core function of Hong Kong fashion companies. The function
has been gradually shifted away from Hong Kong and it contributed to a major reason for
the decreased employment figure in the import and export trading sector.
The continued growth in the number of visitors, especially those under the IVS, increased
the retail sales in the past ten more years. It then created a great demand for manpower
in the retail sector, which consistently faced the problem of labour shortage. As a result
of its economic growth, China has turned into a consumption-driven country and emerged
to be a huge market for retail business. Many Hong Kong OBM companies have been
able to capitalise on this and to develop their retail business in this market. The
development explains the rising manpower figure (an increase of 12.6% from the year
2000 to 2018) in this sector.
The growth of tourism together with the expanding health and social care services sector
have resulted in the increasing demand for different types of laundry services. In the
period from 2000 to 2018, the number of employees in the laundry services sector grew
from 5,050 to 6, 020 which represented a 20% growth in employment size. It is noted
that the employment growth shown in the official data is underestimated because it does
not include the practitioners serving the in-house laundries of the hospitality and
healthcare sectors. Along with this growing trend, the sector is also facing the problem
of labour shortage especially at operation level. The problem is tackled by various
methods such as recruitment of part-timers and adoption of automation.
16
The ever-changing environment has generated changing demand for manpower in the
Hong Kong fashion industry. When garment production moved away from Hong Kong
and nearby regions, the factory operation function became less significant. The
production function that remains in Hong Kong is about production coordination and
technical support to manufacturing facilities elsewhere. There has been increasing
demand for manpower in the areas of technical support, implying technical competence.
The move also explains the shrinking of merchandising job posts in recent years,
although merchandising remains a major function in the industry. The value of Hong
Kong fashion companies has shifted from production follow-up to design and product
development. Design, or the product development capability of a fashion company, has
therefore become a key success factor. Material development is required to enhance the
product function and appearance. In the competitive fashion market, sales and
marketing, which aims to establish relationships with customers and explore business
opportunities, is of growing importance. Quality assurance continues to be a major
function performed by Hong Kong fashion companies, with its role extended to cover
compliance and sustainability. Laundry services, in comparison with other sectors of
the industry, is inward looking. The expanding and changing demand of the domestic
market has provided both opportunities and challenges to the sector. While the sector is
suffering from labour shortage especially at operation level, it also faces the need for
manpower at higher level and of more diversified nature (such as those with technical
competence, management, business development and engineering).
In addition to these functions, many companies in the industry are looking for people
with general qualities such as an understanding of the market and customers, creativity,
strong technical skills and product knowledge, and the ability to work with new
technology. E-tailing has had a tremendous effect on the way in which people buy
fashion products and fashion companies do their business. New tasks and job functions
like digital marketing may appear to replace the old ones. Those working in the
industry now have to be prepared to work not only in different physical places but also in
the digital environment.
To remain competitive, there has to be a pool of potential employees with competence
that is required in the industry at present and in the future. The project “Specification of
Competency Standards for the Fashion Industry in Hong Kong” is to investigate the
needs of the industry and set standards of competency for functions that are or will be
performed in its development path.
(Refer to Appendix IV for the Reference List)
17
Chapter 2 The Hong Kong Qualifications Framework
2.1 The Need for Qualifications Framework
The Education Bureau (EDB) officially launched the Qualifications Framework (QF) on
5 May 2008. The QF in Hong Kong aims to promote and support lifelong learning so as
to continuously improve the quality, professionalism and competitiveness of the labour
force in an increasingly globalised and knowledge-based economy. Qualifications
recognised under the QF are quality assured and level-rated in accordance with objective
and well-defined standards which can support the manpower development of the Hong
Kong fashion industry.
2.2 QF Level
The QF in Hong Kong is a 7-level hierarchy, where level 1 is the lowest and level 7 the
highest. Each qualification is assigned a level to indicate its position in the hierarchy
relative to others. The level of a qualification is determined in accordance with a set of
Generic Level Descriptors (GLD; Appendix III) which specifies, in four domains, the
outcome standards expected of the qualifications at each level. The four domains are:
a. Knowledge and intellectual skills;
b. Process;
c. Autonomy and accountability; and
d. Communications, ICT and numeracy.
In this Specification of Competency Standards for the Fashion Industry in Hong Kong,
the competency standards or Units of Competency (UoCs) are benchmarked to the QF
levels in accordance with the GLD within the Qualifications Framework.
2.3 QF Credit
QF credit is a measure of the size or volume of learning. It provides a common
currency in the QF which enables learners to know the effort and time expected of an
average learner to complete the learning process successfully and attain the learning
outcomes.
18
QF credit is expressed in notional learning time and 1 QF credit consists of 10 notional
learning hours. It takes into account the total time likely to be spent by an average
learner in all modes of learning to achieve the learning outcomes, including attendance in
classes, tutorials, experiments in laboratories, practical learning in workshops, self-study
in a library or at home, and also the assessments or examinations.
19
Chapter 3 Development and Application of the Specification of
Competency Standards
The Specification of Competency Standards (SCS) is a collection of competencies, each
of which establishes the benchmark and capability for applying a set of knowledge, skills
and professional attributes to perform a task effectively in a given work environment.
Developed with extensive industry consultation and consensus, SCS for the Fashion
Industry in Hong Kong is representing the good practices and competency standards of
the industry with clearly articulated performance requirements and outcome standards of
different job functions at various QF levels. The competency standards are expressed in
the form of Units of Competency (UoCs) which is the smallest unit that signifies a
discrete task to be performed within a job function.
3.1 Functional Areas of the Hong Kong Fashion Industry
The SCS for the Fashion Industry in Hong Kong covers in total eleven functional areas
which are shown in the functional map of Figure 1. In the following section, the
definition of each functional area will be provided.
20
Figure 1: Functional Map
Design
Design is the creation of design ideas and specifications. It covers the research of trend,
customer needs and requirements, development of design ideas, planning and
development of design specifications that include written descriptions and drawings.
The specifications aim to meet the design requirements.
Fashion Industry
DesignProduct
development
Merchandising and material procurement
Sales and marketing
Quality system and
sustainability
Material development
Production planning and
control
Technical support
Laundry services
Auxiliary skill
Personnel management
21
Product Development
Product development is about design development which transforms the design
specifications in 2D form into actual fashion products in 3D forms. It aims to evaluate
if the product (prototype) can meet the design specifications and be technically feasible.
It covers sourcing of materials and development of detailed information (e.g. Tech Pack,
technical instruction) for sample making, coordination of the sample making process and
costing.
Merchandising and Material Procurement
Merchandising coordinates with different parties in the supply chain for the supply of
merchandise from its conceptualisation to the delivery to the customer. It covers
planning, development, sourcing of materials and production, and shipment of fashion
products.
Sales and Marketing
Sales and marketing connects with the customer and market for business development.
It covers market research, sales analysis, market plan development and execution of
marketing and sales activities which include communicating with clients, presentation of
product lines, the setting of prices, promoting product lines and brand loyalty.
Quality System and Sustainability
A quality system is to ensure facilities whose performance could comply with the
required standards. It covers quality planning, evaluation (testing and inspection),
control, improvement and assurance. It also addresses sustainability issues that aim to
enhance the performance of the fashion supply chain in terms of its impacts - both social
and environmental.
22
Material Development
Material development involves experimentation with textile materials for improving the
performance or aesthetics of fashion products. Related processes include the creation of
new yarns, fabrics, trims or chemical treatment based on existing science and technology.
The function covers generation of concepts, identification of trends and needs, interaction
with users, buyers and suppliers, sample making and evaluation, and presentation of new
materials.
Production Planning and Control (PPC)
Production deals with the manufacturing of fashion products that meet the given
specifications. It covers the planning, preparing, coordinating and controlling of all
manufacturing activities and the deployment of machinery.
Technical Support
Technical support is the technical service provided to support problem resolution, risk
assessment or performance enhancement in the areas of clothing product development
and production. It may involve product or factory evaluation and approval.
Laundry Services
Laundry services refers to the cleaning of fashion products for end users. It can be
divided into two major branches: washing and dry-cleaning. Located at the end of the
fashion product supply chain, the functional area of laundry services focuses on
providing care and management to enhance fashion product longevity for consumers or
corporate users.
Auxiliary Skill
Auxiliary skill comprises a set of technical competency in relation to the making up
process of clothing products. It includes the key functions of sewing, cutting and
pattern making.
23
Personnel Management
Personnel management is about hiring, developing, maintaining and utilising people in a
fashion organisation. It is a generic functional area which supports task accomplishment
in other functional areas. It covers team building, supervision, training and
development.
3.2 The Approach
The SCS aims to be practical and to provide benchmarks for industry-specific knowledge
and professional skills required to perform the different job functions of the fashion
industry. In order to understand the job functions, tasks, and associated competency
requirements in the Hong Kong fashion industry, an industry-led exploratory approach of
investigation (Figure 2) has been adopted.
Figure 2: An Industry-led Exploratory Approach of Investigation
The exploration began with a preliminary research to identify different functional areas
and key job positions in the Hong Kong fashion industry (Figure 3). Inputs from
Fashion ITAC members together with interviews with industry leaders shed light on key
Functional areas
Progression pathways and
key job positions
Key functions and tasks
Units of competency
( UoCs )
24
industry trends and functional areas. Desktop research and literature review were
conducted to find the key job positions and delineate respective progression pathways for
each functional area. Recruitment websites were monitored to understand the
manpower demands of the industry and the available job titles and corresponding duties
and responsibilities. Job specifications from fashion companies were also collected to
complete the understanding of different job positions and typical progression pathways in
the industry. Relevant reports and labour market statistics were reviewed to achieve a
better understanding of the industry trends and job requirements.
Figure 3: Identification of Major Functional Areas and Career Paths
Preliminary data analysis revealed a wide variety of job profiles and career paths in the
Hong Kong fashion industry, from being well-established to less-structured across large
and small companies. To reconcile the differences, the Fashion ITAC recommended a
more generic, 3-tier job hierarchy, i.e. entry-level, executive and managerial positions, to
denote the typical progression pathway across different functional areas. As shown in
Figure 4, a total of eleven progression pathways were identified across the functional
areas.
Functional areas
Progression pathways and
key job positions
Key functions and tasks
Units of competency
( UoCs )
25
Figure 4: Typical Progression Pathways in the Hong Kong Fashion Industry
Assistant
Designer → Designer → Design Manager
Assistant
Product
Developer
→ Product
Developer →
Product
Development
Manager
Assistant
Merchandiser → Merchandiser →
Merchandising
Manager
Marketing /
Sales
Assistant
→ Marketing /
Sales
Executive
→ Marketing /
Sales
Manager
Quality
Controller →
Quality
Assurance /
Compliance
Officer
→
Quality
Assurance /
Compliance
Manager
Assistant
Sustainability
Officer
→ Sustainability
Officer →
Sustainability
Manager
Assistant
Material
Developer
→ Material
Developer →
Material
Development
Manager
PPC
Executive →
PPC
Manager
Technician → Technologist → Technical
Manager
Laundry
Operator →
Laundry
Supervisor →
Laundry
Manager
Laundry Shop
Attendant →
Laundry Shop
Supervisor →
Laundry Shop
Manager
Head of
Function /
Senior
Management
26
On the basis of the preliminary research findings, further research focused on
understanding the actual tasks in the key job positions identified. Fieldwork was
conducted to observe how job position holders performed their work and investigate their
work roles as well as the key tasks and functions performed (Figure 5). Guided by the
fieldwork findings, a questionnaire was designed and a survey conducted using the same
to ascertain and seek consensus on the range of tasks contained in the key job positions
within each functional area. Expert opinions were sought and further analyses of job
specifications conducted to complete the understanding of each job position. The
resultant task lists were cross-referenced with competency standards for other industries
and countries, and verified by the Fashion ITAC to confirm their relevancy. It is
worthwhile to note that industry practitioners, as revealed by the research findings, may
perform tasks across different functional areas to cope with the emerging needs and
opportunities of the industry.
Figure 5: Generation of Task Lists
Focused analysis served to identify the competencies required and the associated
outcome performance requirements for individual tasks on the task list. In the
development of the UoCs lists and determination of the UoCs content (Figure 6), advice
and feedback from ITAC members, industry practitioners and subject matter experts were
sought with a view to ensure that the UoCs are self-contained and representative of the
competency requirements. References have been made to scholarly work,
Functional areas
Progression pathways and
key job positions
Key functions and tasks
Units of competency
( UoCs )
27
well-established competency models as well as competency standards for other industries
and countries. The various SCS working group meetings helped to sharpen and verify
the competency specifications for different functional areas. In the process, the UoCs
content was progressively developed, iteratively refined and rationalised, and validated
by industry stakeholders, including the Fashion ITAC members, leading industry players,
recognised industry training providers, etc.
Figure 6: Determination of Competency Requirements
3.3 The Application
The SCS is intended for use by employers, employees, training providers, and other
stakeholders of the Hong Kong fashion industry. It provides the competency standards
for performing different work tasks and functions in the industry. The UoCs represent
the competency building blocks stipulating the competency requirements of different job
roles or positions across different functional areas in the industry. Depending on their
own needs, industry practitioners and stakeholders can make use of the UoCs to build up
their preferred competency portfolios.
Functional areas
Progression pathways and
key job positions
Key functions and tasks
Units of competency
( UoCs )
28
Employers or HRM professionals, by reference to this SCS, can draw up
competency-based job specifications for recruitment, performance management and
in-house training. For instance, as shown in Tables 3 and 4, a fashion company can
identify relevant UoCs from the SCS and indicate them in the job descriptions for the job
positions of merchandiser and merchandising manager.
Employees can make reference to this SCS in conjunction with the competency-based job
specifications of employers to build up their competency portfolios for progression
through pursuing programme of study. For instance, a merchandiser can refer to the
competency-based job specifications for a merchandising manager shown in Table 4 to
understand the competencies required for career advancement and enrol in a relevant
training programme to acquire them. Alternatively, they may apply for recognition of
prior learning (RPL) which is a mechanism of recognising qualifications through
assessing the work experience, knowledge and skills they have gained over the years.
Education and training providers can draw on this SCS to develop SCS-based
programmes and courses for practitioners in the Hong Kong fashion industry. Each
UoC is designated a QF level and an indicative credit size to denote the level of
complexity and challenge as well as the volume of learning required in gaining the
competency. For each UoC, demonstrable assessment criteria are provided for
reference.
29
Table 3: Example of Job Descriptions for Merchandiser Making Reference to Relevant
UoCs
Job
position
Job Descriptions Competency requirements (UoCs) M
erch
an
dis
er
Follow up orders with
vendors, customers, and
internal parties to ensure
customer satisfaction
Develop production specifications
Coordinate pre-production activities
Monitor production order
Handle clients’ enquiries
(108147L4)
(108150L3)
(108149L4)
(108163L3)
Assist in the product
development process to
ensure that products meet
customer requirements
Identify requirements for material
development
Identify and source materials for sample
development
Coordinate new material development
Identify client needs
Identify requirements for sample
Identify potential production risks
Develop sample specifications
Communicate sample specifications to related
parties
Coordinate sample making
Coordinate sample evaluation
Follow up on for sample adjustments
Calculate costs
(108113L4)
(108287L4)
(108284L4)
(108156L5)
(108116L4)
(108126L5)
(108285L4)
(108118L3)
(108289L3)
(108291L4)
(108127L3)
(108293L4)
Maintain strong business
relationships with
vendors for product
development and
production
Develop and maintain relationships with
suppliers and vendors
Establish effective communication with
suppliers and vendors
(108152L5)
(108154L4)
Remarks : 1) The example is just an illustration and different companies may have different
practices.
2) It should be noted that UoCs across different functional areas can be used to
stipulate the actual competency requirements.
30
Table 4: Example of Job Descriptions for Merchandising Manager Making Reference to
Relevant UoCs
Job
position
Job Descriptions Competency requirements (UoCs) M
erch
an
dis
ing M
an
ager
Establish and enhance
long-term business
relationships with
customers
Formulate a client relationship strategy
Implement a client relationship strategy
Build international business networks
Build client relationships
Maintain client relationships
Review client relationships
Establish effective communication with clients
Identify client needs
(108203L6)
(108204L5)
(108155L5)
(108300L5)
(108159L4)
(108157L5)
(108297L4)
(108156L5)
Manage entire order
process to ensure
customer satisfaction
Plan merchandising process
Control merchandising process
Review merchandising process
Negotiate order with supplier / vendor
Quote price
Allocate orders to vendors
Finalise production
Assess potential risks in the fashion supply chain
Solve problems (fashion merchandising)
(108132L5)
(108135L4)
(108133L5)
(108296L4)
(108295L4)
(108146L5)
(108148L4)
(108145L6)
(108134L5)
Provide advice and
suggestions on
product and sourcing
to meet customers’
buying objectives
Plan and conduct customer research
Analyse and interpret customer research findings
Plan and conduct fashion trend research
Analyse and interpret fashion trend research
findings
Identify current fashion industry innovations and
practices
Formulate a sourcing strategy
Implement a sourcing strategy
Identify and select suppliers / vendors
Identify client needs
Propose new designs / products
(108282L4)
(108283L5)
(108278L4)
(108279L5)
(108078L4)
(108136L6)
(108138L5)
(108141L4)
(108156L5)
(108160L4)
Supervise the team to
enhance service
performance
Set up team
Supervise team members
Appraise performance of team members
Build alignment among different team members
to work towards a unified goal
Improve team coordination and performance
Provide work skill instruction
Solve problems (fashion merchandising)
(108272L5)
(108275L4)
(108267L5)
(108268L5)
(108273L4)
(108274L4)
(108134L5)
Build and maintain a
strong vendor network
for product
development and
production
Develop capability of suppliers and vendors
Build inventory of qualified suppliers / vendors
Review performance of suppliers / vendors
(108153L5)
(108137L5)
(108139L5)
Remarks : 1) The example is just an illustration and different companies may have different
practices.
2) It should be noted that UoCs across different functional areas can be used to
stipulate the actual competency requirements.
31
Chapter 4 Units of Competency
This Specification of Competency Standards consists of Units of Competency (UoCs) at different
levels. The UoCs set the benchmarks for the industry-specific knowledge, skills and professional
attributes required for performing different job functions in the Hong Kong fashion industry. For
each UoC, the assessment guideline is stipulated for the outcome standards. The eight components
below form the basic structure of the UoCs: 1. Title, 2. Code, 3. Range, 4. Level, 5. Credit, 6.
Competency, 7. Assessment criteria, and 8. Remarks.
4.1 Distribution of Units of Competency (UoCs) at Each Functional Area and QF Level
Functional Area QF level Sub-Total
1 2 3 4 5 6 7 (No. of
Common UoCs)
Design 0 1 5 22 16 1 0 45
(7)
Product Development 0 5 6 18 9 0 0 38
(16)
Merchandising & 0 1 8 26 20 5 0 60
Material Procurement (24)
Sales & Marketing 0 1 5 19 21 11 1 58
(13)
Quality System & 0 0 4 12 33 7 2 58
Sustainability
Technical Support 0 5 8 5 9 0 0 27
(4)
Material Development 0 1 2 15 11 0 0 29
(7)
Production Planning 0 1 2 8 12 1 0 24
and Control
(2)
Laundry Services 7 17 14 7 16 1 0 62
(4)
Auxiliary Skill 1 3 8 0 0 0 0 12
(1)
Personnel Management 0 0 0 5 8 0 0 13
Sub-Total
[Include Common UoCs] 8 35 62 137 155 26 3 Total : 426
Sub-Total
(After de-duplication of
common UoCs)
8 32 57 114 135 25 3 Total : 374
32
4.2 List of Units of Competency (UoCs) for the Fashion Industry
Functional Area: Design
UoC
Title UoC
Code UoC
Level UoC
Credit Page
Key function : Design process management
Formulate strategic design direction 108068L6 6 4 #
Plan design project 108069L5 5 4 #
Review design project 108070L5 5 4 #
Set up design team 108071L5 5 3 #
Solve problems (fashion design) 108072L5 5 4 #
Create and maintain sample library 108073L4 4 3 #
Implement design project 108074L4 4 3 #
Communicate design issues 108075L3 3 3 #
Key function : Market and trend
Analyse and interpret fashion trend research findings * R108279L5 5 4 112
Analyse and interpret market research findings * R108277L5 5 4 114
Analyse and interpret material trend research findings * R108281L5 5 3 116
Evaluate market opportunities for design work 108076L5 5 3 #
Identify client’s brand strategy 108077L4 4 3 #
Identify current fashion industry innovations and practices 108078L4 4 2 #
Identify potential market demand for design work 108079L4 4 3 #
Plan and conduct fashion trend research * R108278L4 4 3 120
Plan and conduct material trend research * R108280L4 4 2 124
Report research findings 108080L4 4 2 #
Key function : Design conceptualization
Review design concepts 108081L5 5 3 #
Generate design concepts 108082L4 4 3 #
Identify design requirements 108083L4 4 3 #
Illustrate design concepts 108084L4 4 3 #
Remarks: 1) * denotes Common UoC
2) # denotes UoC is included in the "Specification of Competency Standards for the Fashion Industry in Hong Kong" (Version 1) , which was launched in 2018 and can be downloaded from the Qualifications Framework website : www.hkqf.gov.hk/fashion/en/scs/introduction/uoc/index.html#FA_1
33
Functional Area: Design
UoC
Title UoC
Code UoC
Level UoC
Credit Page
Key function : Design development
Develop fashion design 108085L5 5 5 #
Develop fashion range 108086L5 5 5 #
Review fashion range 108087L5 5 3 #
Explore the use of colour for fashion range 108088L4 4 3 #
Identify and source materials for fashion design 108089L4 4 3 #
Present fashion range 108090L4 4 3 #
Apply computer-aided design tools* R108091L3 3 2 81
Develop drawings to communicate ideas 108092L3 3 3 #
Key function : Design specification
Specify fashion product construction details 108093L4 4 2 #
Specify fashion product design details 108094L4 4 2 #
Produce fashion trade drawings (production sketches) 108095L3 3 2 #
Apply system tool * R108286L2 2 2 85
Key function : Design and sample evaluation
Evaluate commercial viability of fashion design 108096L5 5 3 #
Evaluate sample 108097L5 5 3 #
Evaluate technical viability of fashion design 108098L5 5 3 #
Estimate product costs * 108290L4 4 3 #
Finalise design 108099L4 4 2 #
Identify body fit 108100L4 4 3 #
Key function : Design presentation and promotion
Plan a design presentation in a fashion show / showroom 108101L5 5 4 #
Organise design presentation in a fashion show 108102L4 4 5 #
Organise design presentation in a showroom 108103L4 4 3 #
Plan production of promotional materials 108104L4 4 2 #
Produce promotional materials 108105L3 3 2 #
Remarks: 1) * denotes Common UoC
2) # denotes UoC is included in the "Specification of Competency Standards for the Fashion Industry in Hong Kong" (Version 1) , which was launched in 2018 and can be downloaded from the Qualifications Framework website : www.hkqf.gov.hk/fashion/en/scs/introduction/uoc/index.html#FA_1
34
Functional Area: Product Development
UoC
Title UoC
Code UoC
Level UoC
Credit
Page
Key function : Product development process management
Plan product development budgeting 108106L5 5 4 #
Plan product development process 108107L5 5 4 #
Review product development process 108108L5 5 4 #
Solve problems (fashion product development) 108109L5 5 4 #
Control product development process 108110L4 4 3 #
Key function : Market and trend
Analyse and interpret fashion trend research findings * R108279L5 5 4 112
Analyse and interpret market research findings * R108277L5 5 4 114
Analyse and interpret material trend research findings * R108281L5 5 3 116
Plan and conduct fashion trend research * R108278L4 4 3 120
Plan and conduct market research * R108276L4 4 3 122
Plan and conduct material trend research * R108280L4 4 2 124
Key function : Material development
Coordinate new material development * 108284L4 4 3 #
Develop material specifications 108111L4 4 3 #
Estimate cost for materials 108112L4 4 3 #
Identify requirements for material development 108113L4 4 3 #
Arrange materials for sample making * 108288L3 3 2 #
Key function : Coordination of sample making
Coordinate to evaluate material performance for product
development
108114L4 4 3 #
Develop sample specifications * 108285L4 4 3 #
Identify and select vendors for sample making 108115L4 4 4 #
Identify and source materials for sample development * 108287L4 4 4 #
Identify requirements for sample 108116L4 4 4 #
Monitor sample making progress 108117L4 4 3 #
Communicate sample specifications to related parties 108118L3 3 3 #
Coordinate sample making * 108289L3 3 3 #
Apply system tool * R108286L2 2 2 85
Arrange sample delivery 108119L2 2 2 #
Maintain sample records 108120L2 2 2
#
Remarks: 1) * denotes Common UoC
2) # denotes UoC is included in the "Specification of Competency Standards for the Fashion Industry in Hong Kong" (Version 1) , which was launched in 2018 and can be downloaded from the Qualifications Framework website : www.hkqf.gov.hk/fashion/en/scs/introduction/uoc/index.html#FA_2
35
Functional Area: Product Development
UoC
Title UoC
Code UoC
Level UoC
Credit Page
Key function : Sample room operation
Plan sample making 108121L4 4 4 #
Interpret sample specifications 108122L3 3 2 #
Produce fashion samples* R108123L3 3 6 294
Embellish fashion samples 108124L2 2 3 #
Prepare for sample making 108125L2 2 3 #
Key function : Sample evaluation
Conduct cost analysis * 108294L5 5 4 #
Identify potential production risks * R108126L5 5 3 69
Coordinate sample evaluation * 108291L4 4 3 #
Estimate product costs * 108290L4 4 3 #
Plan for collection of cost data * 108292L4 4 3 #
Follow up on sample adjustments 108127L3 3 3 #
Remarks: 1) * denotes Common UoC
2) # denotes UoC is included in the "Specification of Competency Standards for the Fashion Industry in Hong Kong" (Version 1) , which was launched in 2018 and can be downloaded from the Qualifications Framework website : www.hkqf.gov.hk/fashion/en/scs/introduction/uoc/index.html#FA_2
36
Functional Area: Merchandising & Material Procurement
UoC
Title UoC
Code UoC
Level UoC
Credit
Page
Key function : Supply chain
Establish supply chain processes 108128L6 6 4
#
Plan supply chains 108129L6 6 4
#
Review supply chains 108130L6 6 3
#
Work with supply chains 108131L4 4 4
#
Key function : Merchandising process management
Plan merchandising process 108132L5 5 4
#
Review merchandising process 108133L5 5 4
#
Solve problems (fashion merchandising) 108134L5 5 4
#
Control merchandising process 108135L4 4 3
#
Key function : Market and trend
Analyse and interpret customer research findings * 108283L5 5 4
#
Analyse and interpret fashion trend research findings * R108279L5 5 4
112
Analyse and interpret market research findings * R108277L5 5 4
114
Analyse and interpret material trend research findings * R108281L5 5 3
116
Plan and conduct customer research * 108282L4 4 3
#
Plan and conduct fashion trend research * R108278L4 4 3
120
Plan and conduct market research * R108276L4 4 3
122
Plan and conduct material trend research * R108280L4 4 2
124
Key function : Coordination of sample development
Coordinate new material development * 108284L4 4 3
#
Coordinate sample evaluation * 108291L4 4 3
#
Develop sample specifications * 108285L4 4 3
#
Estimate product costs * 108290L4 4 3
#
Identify and source materials for sample development * 108287L4 4 4
#
Arrange materials for sample making * 108288L3 3 2
#
Coordinate sample making * 108289L3 3 3
#
Key function : Sourcing
Formulate a sourcing strategy 108136L6 6 4 #
Build inventory of qualified suppliers / vendors 108137L5 5 3 #
Implement a sourcing strategy 108138L5 5 4 #
Review performance of suppliers / vendors 108139L5 5 3 #
Finalise material purchasing 108140L4 4 2 #
Identify and select suppliers / vendors 108141L4 4 4 #
Remarks: 1) * denotes Common UoC
2) # denotes UoC is included in the "Specification of Competency Standards for the Fashion Industry in Hong Kong" (Version 1) , which was launched in 2018 and can be downloaded from the Qualifications Framework website : www.hkqf.gov.hk/fashion/en/scs/introduction/uoc/index.html#FA_3
37
Functional Area: Merchandising & Material Procurement
UoC
Title UoC
Code UoC
Level UoC
Credit
Page
Identify and specify requirements for bulk materials
(production)
108142L4 4 4 #
Monitor material order 108143L4 4 3 #
Check material order received 108144L2 2 2 #
Key function : Order processing
Assess potential risks in the fashion supply chain 108145L6 6 3
#
Allocate orders to vendors 108146L5 5 3
#
Conduct cost analysis * 108294L5 5 4
#
Calculate costs * 108293L4 4 3
#
Develop production specifications 108147L4 4 3
#
Finalise production 108148L4 4 2
#
Monitor production order 108149L4 4 3
#
Negotiate order with supplier / vendor * 108296L4 4 3
#
Plan for collection of cost data * 108292L4 4 3
#
Quote price * 108295L4 4 3
#
Coordinate pre-production activities 108150L3 3 3
#
Handle trading and shipping documents 108151L3 3 3
#
Key function : Supplier and vendor relationship
Develop and maintain relationships with suppliers and vendors 108152L5 5 3
#
Develop capability of suppliers and vendors 108153L5 5 4
#
Establish effective communication with suppliers and vendors 108154L4 4 3
#
Key function : Client service and relationship
Build client relationships * 108300L5 5 4 #
Build international business networks 108155L5 5 3 #
Identify client needs * R108156L5 5 3
291
Review client relationships 108157L5 5 3 #
Review clients’ feedback 108158L5 5 3
#
Track clients’ business performance * 108298L5 5 4
#
Establish effective communication with clients * R108297L4 4 3
276
Maintain client relationships 108159L4 4 2
#
Propose new designs / products 108160L4 4 2
#
Collect clients’ feedback 108161L3 3 2
#
Follow up on clients’ feedback 108162L3 3 3
#
Handle clients’ enquiries 108163L3 3 2
#
Organise sales meetings with clients * 108299L3 3 2
#
Remarks: 1) * denotes Common UoC
2) # denotes UoC is included in the "Specification of Competency Standards for the Fashion Industry in Hong Kong" (Version 1) , which was launched in 2018 and can be downloaded from the Qualifications Framework website : www.hkqf.gov.hk/fashion/en/scs/introduction/uoc/index.html#FA_3
38
Functional Area: Sales & Marketing
UoC
Title UoC
Code UoC
Level UoC
Credit Page
Key function : Market and business
Forecast market and business needs 108164L6 6 4 #
Analyse and interpret consumer behaviour 108165L5 5 4 #
Analyse and interpret customer research findings * 108283L5 5 4 #
Analyse and interpret market research findings * R108277L5 5 4 114
Plan and conduct customer research * 108282L4 4 3 #
Plan and conduct market research * R108276L4 4 3 122
Collect consumer behaviour data 108166L3 3 2 #
Key function : Business planning and development
Formulate a business strategy 108167L7 7 4 #
Develop and maintain business networks 108168L6 6 3 #
Develop business opportunities * R108169L6 6 3 285
Explore business opportunities 108170L6 6 4 #
Formulate a business plan 108171L6 6 4 #
Identify and implement business innovation 108172L6 6 3 #
Implement a business strategy 108173L6 6 4 #
Implement a business plan 108174L5 5 3 #
Monitor business performance 108175L5 5 3 #
Review business performance 108176L5 5 3 #
Select and use business technology 108177L5 5 3 #
Key function : Marketing
Formulate a fashion brand strategy 108178L6 6 4 #
Formulate a fashion marketing strategy 108179L6 6 4 #
Develop and implement marketing activities 108180L5 5 3 #
Formulate a marketing plan 108181L5 5 3 #
Formulate a media plan for advertising 108182L5 5 3 #
Implement a fashion brand strategy 108183L5 5 4 #
Implement a fashion marketing strategy 108184L5 5 4 #
Implement a marketing plan 108185L4 4 3 #
Implement a media plan for advertising 108186L4 4 3 #
Lead and manage a marketing team 108187L4 4 3 #
Monitor marketing activities 108188L4 4 3 #
Promote products and services 108189L4 4 2
#
Remarks: 1) * denotes Common UoC
2) # denotes UoC is included in the "Specification of Competency Standards for the Fashion Industry in Hong Kong" (Version 1) , which was launched in 2018 and can be downloaded from the Qualifications Framework website : www.hkqf.gov.hk/fashion/en/scs/introduction/uoc/index.html#FA_4
39
Functional Area: Sales & Marketing
UoC
Title
UoC
Code
UoC
Level
UoC
Credit
Page
Key function : Sales
Formulate a fashion sales strategy 108190L6 6 4 #
Forecast sales performance 108191L5 5 4 #
Formulate a sales plan 108192L5 5 3 #
Implement a fashion sales strategy 108193L5 5 4 #
Finalise sales orders 108194L4 4 2 #
Identify sales prospects 108195L4 4 2 #
Implement a sales plan 108196L4 4 3 #
Lead and manage a sales team 108197L4 4 3 #
Negotiate order with supplier / vendor * 108296L4 4 3 #
Sell products at trade fairs or exhibitions 108198L4 4 3 #
Organise sales meetings with clients * 108299L3 3 2 #
Process payment documentation 108199L3 3 2 #
Process sales order 108200L3 3 2 #
Report on product sales 108201L3 3 2 #
Deliver products and services 108202L2 2 2 #
Key function : Pricing
Conduct cost analysis * 108294L5 5 4 #
Calculate costs * 108293L4 4 3 #
Plan for collection of cost data * 108292L4 4 3 #
Quote price * 108295L4 4 3 #
Key function : Client relationship
Formulate a client relationship strategy 108203L6 6 4 #
Build client relationships * 108300L5 5 4 #
Implement a client relationship strategy 108204L5 5 4 #
Solve problems (fashion sales and marketing) 108205L5 5 4 #
Track clients’ business performance * 108298L5 5 4 #
Understand clients’ business 108206L5 5 3 #
Establish effective communication with clients * R108297L4 4 3 276
Explore new clients 108207L4 4 3 #
Manage clients’ accounts 108208L4 4 3 #
Remarks: 1) * denotes Common UoC
2) # denotes UoC is included in the "Specification of Competency Standards for the Fashion Industry in Hong Kong" (Version 1) , which was launched in 2018 and can be downloaded from the Qualifications Framework website : www.hkqf.gov.hk/fashion/en/scs/introduction/uoc/index.html#FA_4
40
Functional Area: Quality System & Sustainability
UoC
Title
UoC
Code
UoC
Level
UoC
Credit
Page
Key function : Quality standard / system
Formulate strategic objectives for quality 108209L7 7 3 #
Conduct risk assessment for quality assurance 108210L6 6 4 #
Plan quality system 108211L6 6 3 #
Review quality system 108212L6 6 3 #
Set quality assurance standards 108213L6 6 3 #
Set quality system 108214L6 6 2 #
Develop compliance requirements 108215L5 5 3 #
Develop a quality management plan 108216L5 5 3 #
Establish and maintain quality documentation system 108217L5 5 2 #
Identify and interpret quality assurance standards 108218L5 5 2 #
Implement quality system 108219L5 5 3 #
Plan quality assurance processes 108220L5 5 3 #
Review quality assurance processes 108221L5 5 3 #
Set material quality standards 108222L5 5 3 #
Set product quality standards 108223L5 5 3 #
Set quality assurance processes 108224L5 5 2 #
Set standard operating procedures 108225L5 5 2 #
Communicate with stakeholders about quality-related issues 108226L4 4 4 #
Implement quality assurance processes 108227L4 4 2 #
Implement a quality management plan 108228L4 4 3 #
Monitor the production processes to ensure conformance 108229L4 4 4 #
Key function : Product quality evaluation
Review product quality reports 108230L5 5 3 #
Coordinate for testing 108231L4 4 2 #
Interpret test results 108232L4 4 3 #
Plan inspection process 108233L4 4 3 #
Conduct incoming material inspection 108234L3 3 2 #
Conduct product inspection 108235L3 3 2 #
Report inspection results 108236L3 3 2 #
Remarks: # denotes UoC is included in the "Specification of Competency Standards for the Fashion Industry in Hong Kong" (Version 1) , which was launched in 2018 and can be downloaded from the Qualifications Framework website : www.hkqf.gov.hk/fashion/en/scs/introduction/uoc/index.html#FA_5
41
Functional Area: Quality System & Sustainability
UoC
Title
UoC
Code
UoC
Level
UoC
Credit
Page
Key function : Quality enhancement
Facilitate breakthrough improvements 108237L6 6 4 #
Apply cost-benefit analysis in work practices 108238L5 5 3 #
Apply design of experiments for quality improvement 108239L5 5 3 #
Apply lean approach to improve efficiency 108240L5 5 3 #
Apply planning tools for improvement projects 108241L5 5 3 #
Apply quality tools to troubleshoot issues related to quality 108242L5 5 3 #
Facilitate incremental improvements 108243L5 5 3 #
Set up quality improvement team 108244L5 5 3 #
Key function : Quality assurance training
Design and implement training programmes for quality 108245L5 5 3 #
Plan and identify staff training and development for quality 108246L5 5 3 #
Review and reinforce training outcomes for quality 108247L5 5 3 #
Key function : Compliance audit
Plan compliance audit 108248L5 5 4 #
Review compliance audit results 108249L5 5 4 #
Conduct external compliance audit 108250L4 4 3 #
Conduct internal compliance audit 108251L4 4 3 #
Report compliance audit results 108252L4 4 3 #
Key function : Sustainability
Formulate strategic objectives for sustainability 108253L7 7 4 #
Facilitate sustainability improvements 108254L6 6 4 #
Analyse sustainability data 108255L5 5 3 #
Design sustainable products or processes 108256L5 5 4 #
Develop a sustainability management plan 108257L5 5 4 #
Identify and interpret sustainability standards 108258L5 5 3 #
Implement chemical management system 108259L5 5 3 #
Implement environmental management system 108260L5 5 3 #
Implement social responsibility management system 108261L5 5 3 #
Improve product life cycle for sustainability 108262L5 5 3 #
Review sustainability reports 108263L5 5 4 #
Implement a sustainability management plan 108264L4 4 4 #
Report sustainability results 108265L4 4 3 #
Collect sustainability data 108266L3 3 2 #
Remarks: # denotes UoC is included in the "Specification of Competency Standards for the Fashion Industry in Hong
Kong" (Version 1) , which was launched in 2018 and can be downloaded from the Qualifications Framework website : www.hkqf.gov.hk/fashion/en/scs/introduction/uoc/index.html#FA_5
42
Functional Area: Technical Support
UoC
Title UoC
Code UoC
Level UoC
Credit Page
Key function : Sample evaluation
Approve sample T10 5 3 55
Evaluate sample fit T8 4 3 57
Evaluate the suitability of materials for fashion product T3 4 3 58
Assess sample workmanship T6 3 2 60
Interpret technical specifications T1 3 2 61
Report sample evaluation results T9 3 2 62
Check sample materials T2 2 2 63
Check sample measurements T4 2 2 64
Check sample style and construction T5 2 2 65
Prepare for sample fitting T7 2 1 66
Key function : Technical advice
Evaluate factory capability and capacity T13 5 3 67
Identify potential production risks * R108126L5 5 3 69
Provide product development related advice T12 5 4 71
Provide production related advice T16 5 4 73
Verify full-size measurements T17 4 3 75
Communicate pre-production issues T14 3 3 77
Key function : Technical specification
Develop technical specifications T18 4 3 79
Apply computer-aided design tools * R108091L3 3 2 81
Compile technical specifications T19 3 2 83
Apply system tool * R108286L2 2 2 85
Key function : Standard setting
Coordinate between departments * C40 5 3 87
Develop guidelines for garment construction T24 5 4 89
Develop guidelines for measurement T25 5 4 91
Develop guidelines for the use of trims T23 5 4 93
Develop grade rule T22 4 4 95
Communicate established guidelines and standards T27 3 3 97
Maintain records of guidelines and standards T26 3 2 98
Remarks: * denotes Common UoC
43
Functional Area: Material Development
UoC
Title UoC
Code UoC
Level UoC
Credit Page
Key function : Material development process management
Coordinate between departments * C40 5 3 87
Plan material development budgeting W2 5 4 101
Plan material development process W1 5 4 103
Review material development process W4 5 4 105
Solve problems (material development) W29 5 4 107
Control material development process W3 4 3 109
Facilitate protection and use of intellectual property W32 4 3 111
Key function : Market and trend
Analyse and interpret fashion trend research findings * R108279L5 5 4 112
Analyse and interpret market research findings * R108277L5 5 4 114
Analyse and interpret material trend research findings * R108281L5 5 3 116
Explore development in material technology W12 5 4 118
Plan and conduct fashion trend research * R108278L4 4 3 120
Plan and conduct market research * R108276L4 4 3 122
Plan and conduct material trend research * R108280L4 4 2 124
Key function : Concept generation
Evaluate commercial viability of new materials W26 5 3 126
Evaluate technical viability of new materials W25 5 3 128
Generate ideas for material development W33 4 3 130
Generate new material concepts W17 4 3 132
Identify market opportunities for material development W14 4 3 133
Present new material concepts W18 4 3 135
Key function : Material development and presentation
Develop new material specifications W19 4 3 136
Evaluate performance of new materials W24 4 3 137
Identify and select suppliers for material development W20 4 4 139
Identify requirements for new materials W16 4 3 140
Monitor development of material prototypes W22 4 3 141
Present new materials W31 4 3 143
Collect feedback on new materials W23 3 2 144
Develop material prototypes W21 3 3 145
Prepare new materials for promotion W30 2 2 147
Remarks: * denotes Common UoC
44
Functional Area: Production Planning and Control
UoC
Title UoC
Code UoC
Level UoC
Credit
Page
Key function : Planning
Formulate a production strategy B2 6 4 149
Estimate product demand B1 5 3 150
Formulate a capacity requirements plan B8 5 3 152
Formulate a master production schedule B28 5 4 154
Formulate a material requirements plan B10 5 3 156
Formulate a production plan B6 5 3 158
Implement a production strategy B3 5 4 160
Develop a production schedule B11 4 3 161
Identify production resources requirements B5 4 3 163
Implement a production plan B26 4 3 164
Key function : Execution
Allocate orders to factories B25 5 3 166
Coordinate between departments * C40 5 3 87
Solve problems (production planning and control) B15 5 4 167
Allocate production capacity B12 4 3 169
Allocate production materials B13 4 3 170
Collect data for production planning and control B4 3 2 171
Apply system tool * R108286L2 2 2 85
Key function : Control
Review capacity utilisation B23 5 3 172
Review material utilisation B27 5 3 174
Review production performance B24 5 3 176
Monitor capacity utilisation B18 4 3 178
Monitor material utilisation B19 4 3 180
Monitor production progress B20 4 3 182
Report production progress B22 3 2 183
Remarks: * denotes Common UoC
45
Functional Area: Laundry Services
UoC
Title UoC
Code UoC
Level UoC
Credit
Page
Key function : Production and support
Set laundry machine control system L10 5 3 185
Identify cleaning and finishing processes required L6 4 3 187
Identify stain removal methods L4 4 4 189
Apply continuous batch washing system L64 3 4 191
Apply iron for ironing works L13 3 3 193
Apply pressing machine for ironing works L16 3 3 195
Classify items L2 3 2 197
Perform complex garment alteration L62 3 4 198
Perform stain removal L5 3 3
200
Carry out hand-washing L63 2 2
202
Carry out non-machine drying procedures L12 2 2
203
Inspect results of cleaning and finishing L18 2 3
204
Operate continuous batch washer L9 2 3
205
Package and prepare items for storage and despatch L23 2 2
207
Perform garment repair L19 2 2
209
Perform simple garment alteration L20 2 3
211
Pick and assemble items L21 2 1
213
Prepare items for cleaning L3 2 2
215
Receive and check items * L1 2 1
217
Operate calender for ironing works L14 1 2
219
Operate dry-cleaning machine L7 1 2 220
Operate dryer L11 1 2 222
Operate form finisher for ironing works L17 1 2 223
Operate tunnel finisher for ironing works L15 1 2
224
Operate washing machine L8 1 2
225
Perform folding works L22 1 1
226
Key function : Retail and sales
Manage goods promotional activities 105055L4 4 6 228
Build and maintain customer relationships L29 3 3 230
Implement laundry storage and organisation L38 3 2 232
Implement workplace safety procedures L37 3 3 234
Issue orders L25 3 2 236
Process orders L26 3 2 238
Provide support and advice to customers (including
self-service laundry business)
L28 3 3
240
Remarks: * denotes Common UoC
46
Functional Area: Laundry Services
UoC
Title UoC
Code UoC
Level UoC
Credit
Page
Apply the laundry retail sales system L35 2 3 242
Collect customer feedback L30 2 2 244
Handle order pickups L31 2 2 245
Handle transaction payments L27 2 3 246
Implement promotional activities L32 2 2 248
Maintain workplace environment and facilities L36 2 2 249
Perform retail sales system clearing 105119L2 2 3 250
Receive and check items * L1 2 1 217
Key function : Operation management
Control costs L54 5 3
252
Coordinate between departments * C40 5 3
87
Develop budgets L53 5 4
254
Establish occupational safety and health guidelines L40 5 3
256
Formulate a facility maintenance plan L61 5 3
258
Formulate a laundry production plan L42 5 3
260
Formulate a safety plan L60 5 3 262
Improve process efficiency L52 5 3 264
Review laundry production performance L50 5 3 266
Review sales performance L49 5 3 268
Review service performance L51 5 3 270
Solve problems (laundry services) L47 5 4 272
Develop a laundry production schedule L43 4 3
274
Establish effective communication with clients * R108297L4 4 3
276
Handle customer complaints L48 4 3
278
Monitor laundry production progress L44 4 3
280
Implement facility maintenance L39 3 3
282
Report laundry production progress L45 3 2
284
Key function : Business development
Develop business opportunities * R108169L6 6 3 285
Develop contracts L59 5 3 287
Develop service proposals L58 5 4 289
Identify clients' needs * R108156L5 5 3 291
Remarks: * denotes Common UoC
47
Functional Area: Auxiliary Skill
UoC
Title UoC
Code UoC
Level UoC
Credit Page
Key function : Sewing
Produce fashion samples * R108123L3 3 6 294
Produce tailored garments A5 3 11 296
Sew complex garments A3 3 4 298
Sew simple garments A2 2 3 300
Sew components A1 1 3 302
Key function : Pattern and cutting
Grade patterns A11 3 3 304
Make markers A12 3 3 305
Make patterns for complex garment style A7 3 4 306
Measure, lay and cut materials for tailored garment A10 3 5 308
Perform draping A8 3 3 310
Lay and cut fabrics A9 2 3 311
Make patterns for simple garment style A6 2 3 313
Remarks: * denotes Common UoC
48
Functional Area: Personnel Management
UoC
Title
UoC
Code
UoC
Level
UoC
Credit
Page
Appraise performance of team members 108267L5 5 2 315
Assign jobs to team G11 5 3 317
Build alignment among different team members to work
towards a unified goal
108268L5
5
2 318
Conduct training needs analysis 107008L5 5 5 320
Develop learning and development (L&D) programmes 107009L5 5 5 321
Plan and allocate resources G12 5 3 323
Review training outcomes 108271L5 5 3 325
Set up team 108272L5 5 3 326
Improve team coordination and performance 108273L4 4 2 328
Organise and deliver learning and development (L&D)
programmes
107010L4
4
5 329
Provide work skill instruction 108274L4 4 3 331
Supervise team members 108275L4 4 3 333
Track work progress of team G10 4 3 335
49
4.3 Units of Competency for
Design
The UoCs of Design have been officially launched and can be downloaded from the
Qualifications Framework websites below:
www.hkqf.gov.hk/fashion/en/scs/introduction/uoc/index.html#FA_1
50
4.4 Units of Competency for
Product Development
The UoCs of Product Development have been officially launched and can be
downloaded from the Qualifications Framework websites below:
www.hkqf.gov.hk/fashion/en/scs/introduction/uoc/index.html#FA_2
51
4.5 Units of Competency for
Merchandising and Material Procurement
The UoCs of Merchandising and Material Procurement have been officially launched
and can be downloaded from the Qualifications Framework websites below:
www.hkqf.gov.hk/fashion/en/scs/introduction/uoc/index.html#FA_3
52
4.6 Units of Competency for
Sales and Marketing
The UoCs of Sales and Marketing have been officially launched and can be
downloaded from the Qualifications Framework websites below:
www.hkqf.gov.hk/fashion/en/scs/introduction/uoc/index.html#FA_4
53
4.7 Units of Competency for
Quality System and Sustainability
The UoCs of Quality System and Sustainability have been officially launched and can
be downloaded from the Qualifications Framework websites below:
www.hkqf.gov.hk/fashion/en/scs/introduction/uoc/index.html#FA_5
54
4.8 Units of Competency for
Technical Support
55
Specification of Competency Standards
for the Fashion Industry Unit of Competency
Functional Area – Technical Support
1. Title Approve sample
2. Code T10
3. Range Approve the acceptable fashion sample. This applies to individuals who
are required to confirm that the sample is accepted based on the
consideration of its use and the required performance.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
appraise the role of sample evaluation and approval in the overall
quality assurance process
critically review the sample approval process
identify the use of approval sample and the optimum performance
requirement
set the sample approval criteria based on its use and required
performance
6.2 Application and process
Be able to
identify the roles of approver(s) in the approval process
check and confirm the submitted sample and information (e.g.
technical specifications, evaluation report) are correct and
complete
set the criteria in approving the sample based on the consideration
of its use and the required performance
review the sample and the related information / evaluation report
for making the approval decision
consult with related parties in making the approval decision and
remarks for next stage or comments for disapproval
document the approval decision and communicate with related
parties
6.3 Exhibit professionalism
Be able to
identify any marginal situations to offer the conditional approval
and request to make improvements in the further stage
56
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Approving the fashion sample based on the consideration of its
use and the required performance
8. Remark
57
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Technical Support
1. Title Evaluate sample fit
2. Code T8
3. Range Evaluate fit performance of the fashion sample based on the
established criteria. This applies to individuals who are required to
assess the sample fit and make recommendations for improvement.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
explain the purposes of fit evaluation
select the appropriate procedure for evaluating the fit of fashion
sample
possess in-depth knowledge of fit analysis (e.g. body morphology,
product engineering)
apply technical knowledge of pattern making and construction on
fit evaluation and recommendation for fit improvement
6.2 Application and process
Be able to
examine the technical specification for fit evaluation
analyse the features of fit model and identify its implications for
fitting
determine the evaluation criteria for fitting (e.g. balance, comfort,
function)
assess the sample fit against evaluation criteria with comments
make a recommendation for improving the fit in consultation with
related parties
6.3 Exhibit professionalism
Be able to
select a fit model that represents the target customer profile size
provide fit comments and recommendations that are thoughtful
and practical
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Evaluation of fashion sample fit based on the established criteria
Proposing recommendations for fit improvement based on the
evaluation results and consultation with related parties
8. Remark
58
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Technical Support
1. Title Evaluate the suitability of materials for fashion product
2. Code T3
3. Range Evaluate the suitability of materials for a fashion product. This applies to
individuals who are required to evaluate the suitability of materials for a
fashion product with the consideration of the product’s function,
performance and manufacturability.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
analyse the manufacturing process, methods and facilities for the
fashion products
relate the material features and properties to the fashion product’s
function, performance and manufacturability
apply technical knowledge for evaluating fashion product and
materials
evaluate the suitability of material for fashion product
6.2 Application and process
Be able to
identify the features and properties of the materials used for the
fashion product
determine the function and performance required for the fashion
product
examine the manufacturing process, methods and facilities for the
fashion product
evaluate the suitability of the materials for making the fashion
products with the consideration of its function, performance and
manufacturability
identify material issues that have to be addressed so as to ensure
successful manufacturing of the fashion products with the required
function and performance
make recommendation for the use of materials
6.3 Exhibit professionalism
Be able to
use a holistic approach in evaluating the materials and its use for
the fashion products
59
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Evaluating the suitability of materials for a fashion product with the
consideration of the product function, performance and
manufacturability.
8. Remark
60
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Technical Support
1. Title Assess sample workmanship
2. Code T6
3. Range Assess the workmanship of a fashion sample. This applies to
individuals who are required to assess the fashion samples against the acceptable workmanship level.
4. Level 3
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
identify the common workmanship defects of fashion products
(e.g. sewing defects, pressing defects, embellishment defects)
employ a range of techniques for checking the workmanship
use a range of fashion terminology in fashion workmanship
differentiate workmanship levels required by different clients /
brands
6.2 Application and process
Be able to
identify the acceptable workmanship level of the fashion sample
assess sample workmanship against the acceptable workmanship
level
identify any deviations from the acceptable workmanship levels
record the assessment results and indicate any deviation from the
acceptable workmanship level
consult with related parties to determine the required action for the
deviation
6.3 Exhibit professionalism
Be able to
demonstrate an understanding of workmanship levels required by
different clients or brands
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Assessing and reporting the sample workmanship against the
acceptable workmanship levels required by clients / brands.
8. Remark
61
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Technical Support
1. Title Interpret technical specifications
2. Code T1
3. Range Interpret the technical specifications of fashion products. This applies to
individuals who are required to comprehend information in the technical
specifications for the intended use.
4. Level 3
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the uses of technical specifications
describe the content of technical specifications (e.g. style, size
measurements, product construction, use of materials)
understand the information and data stated in the technical
specifications
apply fashion terminology in technical specifications
6.2 Application and process
Be able to
comprehend the content of technical specifications which includes
written and graphical information
clarify any unclear or missing information with related parties
analyse the information and data in the technical specifications
identify the standard or reference materials that may be applicable
for interpreting technical specifications
utilise the information and data in the technical specifications for
the intended use
6.3 Exhibit professionalism
Be able to
demonstrate a sense of fashion in interpreting the technical
specifications for fashion products
keep track of the changes in technical specifications to ensure the
accurate interpretation
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Interpretation of information and data in technical specifications for
the intended use
8. Remark
62
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Technical Support
1. Title Report sample evaluation results
2. Code T9
3. Range Report the results of fashion sample evaluation. This applies to
individuals who are required to report sample evaluation results based
on the results of sample evaluation in different aspects.
4. Level 3
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the quality assurance system and procedures in
reporting sample evaluation results
understand how to compile sample evaluation reports
outline the format and features of a clear and well-structured
report
6.2 Application and process
Be able to
consolidate all checking and evaluation records and comments in
the process of sample evaluation
work with related parties to confirm the sample evaluation results
provide an explanation of the non-conformance with supporting
evidence (e.g. photos of fitting problems)
organise all the findings and recommended actions in a report for
use by the intended audience
6.3 Exhibit professionalism
Be able to
structure the report information and materials in a logical and
coherent order
ensure the report is appropriately compiled for the intended user
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Collating and reporting sample evaluation results and
recommendations to a target audience / user.
8. Remark
63
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Technical Support
1. Title Check sample materials
2. Code T2
3. Range Check the materials used in a fashion sample. This applies to
individuals who are required to check the sample materials against the
material specification.
4. Level 2
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
identify the materials used for making fashion garment
understand the importance of material checking at the stage of
sample evaluation
describe common defects of fashion materials
use a range of fashion terminology in relation to fashion materials
6.2 Application and process
Be able to
identify the required materials stated in the technical specification
(e.g. bill on material sheet)
collect any reference records that support or illustrate the
requirements for materials (e.g. trim sample, fabric swatch)
check the correctness of materials used on the sample in terms of
composition, position, quantity, etc.
point out obvious defects on the sample materials
record the checking results and indicate any deviation from the
specification
6.3 Exhibit professionalism
Be able to
accurately record the material checking results
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Checking and reporting the sample materials against material
specification
8. Remark
64
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Technical Support
1. Title Check sample measurements
2. Code T4
3. Range Check the measurements of a fashion sample. This applies to
individuals who are required to check the sample measurements
against the size specification.
4. Level 2
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the measurement guidelines and standard
use basic tools and techniques for measuring samples
use a range of fashion terminology in sample measurement
6.2 Application and process
Be able to
identify the required measurements and tolerances stated in the
technical specification (e.g. size sheet)
collect the samples for checking measurements (e.g. correct
sample size and quantity)
select appropriate measuring tools and prepare the workstation for
measuring samples
measure samples in accordance with the guidelines or standard (if
any)
record the measurement results and indicate any deviation from
the specification (e.g. + / - deviation)
6.3 Exhibit professionalism
Be able to
take the measurements with standard method and setting
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Measuring samples against the size specification and record the
measurement results
8. Remark
65
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Technical Support
1. Title Check sample style and construction
2. Code T5
3. Range Check the style and construction of a fashion sample. This applies to
individuals who are required to check the sample style and construction
against the style and construction specification.
4. Level 2
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the fashion product styles illustrated by fashion trade
drawing and description
understand the construction of fashion products and the making up
sequence
identify the use of machinery, equipment and tools for making
fashion product
use a range of fashion terminology in fashion style and
construction
6.2 Application and process
Be able to
identify the required style and construction stated in the technical
specification (e.g. style sketch, construction sheet)
collect any reference records that support or illustrate the
requirements for product style and construction (e.g. reference
sample, construction guideline)
check the correctness of sample style and construction against the
technical specification
record the checking results and indicate any deviation from the
specification
6.3 Exhibit professionalism
Be able to
accurately record the style and construction checking results
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Checking and reporting the sample style and construction against
the style sketch and construction specification.
8. Remark
66
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Technical Support
1. Title Prepare for sample fitting
2. Code T7
3. Range Perform the preparation for fashion sample fitting. This applies to
individuals who are required to get all things ready for evaluating the fit
of the fashion sample.
4. Level 2
5. Credit 1
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
describe the tools and setup for evaluating sample fit
describe the sample fitting procedure
use a range of fashion terminology in sample fitting
6.2 Application and process
Be able to
identify the schedule of sample evaluation and the timing for
evaluating sample fit
work with related parties to arrange fitting activities
collect related documents and references (e.g. technical
specification, sample pattern) for sample fitting
collect and handle the fashion samples properly for fitting
prepare facilities (e.g. custom dress form, measurement tape) and
setup for sample fitting
6.3 Exhibit professionalism
Be able to
ensure correct documents and tools are prepared for sample fitting
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Collection of fashion samples and preparation of setup, facilities
and references for fit evaluation.
8. Remark
67
Specification of Competency Standards
for the Fashion Industry Unit of Competency
Functional Area – Technical Support
1. Title Evaluate factory capability and capacity
2. Code T13
3. Range Evaluate the capability and capacity of a production unit or factory. This
applies to individuals who are required to assess the factory’s capability
and capacity based on the established criteria by collecting and
analysing information from various sources.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
determine the objectives of evaluating factory capability and
capacity
set the criteria for assessing factory capability and capacity
possess in-depth knowledge of fashion production operation and
management
identify and collect valid and reliable information in relation to
factory capability and capacity by different methods (e.g.
observation, document review)
verify and analyse information from different sources for factory
evaluation purpose
6.2 Application and process
Be able to
determine the objectives and scope for evaluating factory
capability and capacity
set criteria for evaluating factory capability and capacity (e.g.
production output, skills of workers)
collect the information relevant to the factory capability and
capacity by different methods from various sources (e.g. observing
the factory operation and reviewing documents / products)
seek clarification for any ambiguity or uncertainty of the collected
information and verify information accuracy by cross-checking
from different sources
analyse the collected information and evaluate the factory capacity
and capability based on the established criteria
report and communicate the evaluation results to related parties
68
6.3 Exhibit professionalism
Be able to
exercise impartial and unbiased judgment throughout the
evaluation process
demonstrate strong analytical skill in processing data throughout
the process of factory evaluation
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Establishing a set of criteria for evaluating factory capability and
capacity.
Evaluation of factory capability and capacity based on the
established criteria by collecting and analysing information from
various sources.
8. Remark
69
Specification of Competency Standards
for the Fashion Industry Unit of Competency
Functional Area – Common
1. Title Identify potential production risks
2. Code R108126L5
3. Range Identify potential production risks as implied in sample making. This
applies to individuals who are required to critically review the fashion
sample and the making process so as to identify risks that may occur in
the production process.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
explain the concept of risk assessment
examine the purpose of risk identification before production
analyse the bulk production and sample making processes
appraise the role of sample making in revealing potential
production risks
6.2 Application and process
Be able to
review all comments, problems and reports in the process of
fashion sample making
consult the production personnel and other related parties in
identifying potential production risks
organise all information and feedback on the production risks and
identify a list of risks in key areas such as productivity, quality,
facilities, labour, cost, etc.
evaluate the impact of the identified production risks
report the risk assessment and communicate with related parties
for further action
6.3 Exhibit professionalism
Be able to
demonstrate openness to all types of risks that may or may not
exist in normal situations
work collaboratively with related parties to understand the potential
production risks which can then be managed
70
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Preparation of a report identifying potential production risks and
their impact based on the information and feedback in the sample
development process.
8. Remark Common UoC across the functional areas : Product Development /
Technical Support
This UoC is a revision of the record included in the "Specification of
Competency Standards for the Fashion Industry in Hong Kong" (Version
1), and now currently subject to consultation. The original record of this
UoC can be retrieved from the Qualifications Framework website by
using the UoC code without"R".
71
Specification of Competency Standards
for the Fashion Industry Unit of Competency
Functional Area – Technical Support
1. Title Provide product development related advice
2. Code T12
3. Range Provide advice on product development-related issues. This applies to
individuals who are required to provide technical advice on product
development-related issues.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
critically review the process of product development
evaluate the construction of fashion products in terms of quality
and process efficiency
appraise the design and materials used for creating the fashion
product
plan and conduct research to investigate the product development
issue (includes data collection, evaluation and analysis)
formulate solution or advice based on the research findings and
other considerations
prepare and present written and/or oral report
6.2 Application and process
Be able to
receive, observe and clarify the product development
circumstances that require technical advice
identify and confirm the issue, if necessary, through consultation
with relevant personnel
interpret and define the issue
conduct research to investigate the issue
formulate options related to the provision of advice
formulate advice taking resource constraint and operational
requirement into consideration
discuss the advice with the stakeholders (e.g. designer) and make
adjustments where appropriate
6.3 Exhibit professionalism
Be able to
provide evidence-based advice for the product development
consider technical feasibility and cost-effectiveness in formulating
the advice
72
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Providing advice to product development issues through proper
investigation, consultation and thorough consideration of different
factors.
8. Remark
73
Specification of Competency Standards
for the Fashion Industry Unit of Competency
Functional Area – Technical Support
1. Title Provide production related advice
2. Code T16
3. Range Provide advice on production-related issues. This applies to
individuals who are required to provide technical advice on production-
related issues.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
critically review the production systems and processes
evaluate the construction of fashion products in terms of quality
and process efficiency
determine facilities used for the production of fashion products
plan and conduct research to investigate the production issue
(includes data collection, evaluation and analysis)
formulate solution or advice based on the research findings and
other consideration
prepare and present written and/or oral report
6.2 Application and process
Be able to
receive, observe and clarify the production circumstances that
require technical advice
identify and confirm the issue, if necessary, through consultation
with relevant personnel
interpret and define the issue
conduct research to investigate the issue
formulate options related to the provision of advice
formulate advice taking resource constraint and operational
requirement into consideration
discuss the advice with the stakeholders (e.g. vendor) and make
adjustments where appropriate
report the production-related advice in a written or oral format
74
6.3 Exhibit professionalism
Be able to
work collaboratively with stakeholders in formulating solutions /
advice to production issues
demonstrate a high level of analysing skill
demonstrate a well-rounded knowledge of the production
environment
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Providing advice to production issues through proper investigation,
consultation and thorough consideration of different factors.
8. Remark
75
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Technical Support
1. Title Verify full-size measurements
2. Code T17
3. Range Verify the full-size measurements of a fashion product. This applies to
individuals who are required to determine the validity of the grade rule
and full-size measurements in making the fashion product with outlook
and fit consistency over a specific range of sizes.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
explain the principle of grading and use of grade rule
appraise the importance of outlook and fit consistency across a
range of sizes
determine the outlook and fit of fashion product by reviewing the
sample and related documents
examine the key factors that have to be taken into account in
developing a grade rule achieving outlook and fit consistency
across a range of sizes
explain the common mistakes found in grade rule and full-size
measurements
6.2 Application and process
Be able to
receive the proposed full-size measurements and check for
missing information
identify the grade rule used for generating the proposed full-size
measurements
analyse the fashion product in terms of outlook and fit by reviewing
the approved sample and related document (e.g. technical
specifications)
evaluate the applicability of the grade rule for generating the full-
size measurements and achieving the required outlook and fit
consistency of the fashion products across the size range
examine the full-size set samples and nested pattern if required
6.3 Exhibit professionalism
Be able to
objectively evaluate the full-size measurements by collecting and
analysing evidence from different sources
76
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Determining the validity of the grade rule and full-size
measurements in making the fashion product with outlook and fit
consistency over a specific range of sizes.
8. Remark
77
Specification of Competency Standards
for the Fashion Industry Unit of Competency
Functional Area – Technical Support
1. Title Communicate pre-production issues
2. Code T14
3. Range Communicate important issues with the factory prior to the production of
fashion products. This applies to individuals who are required to discuss
and communicate pre-production issues with the factory or related
personnel so as to get them ready for a successful production.
4. Level 3 5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the importance of communicating pre-production
issues in the fashion production
describe the pre-production procedure and parties involved
identify preproduction issues by examining the related documents
(e.g. evaluation reports) and samples
employ techniques and tools in illustrating the preproduction
issues (e.g. mock-up, visual aid)
communicate pre-production issues with correct fashion
terminology
6.2 Application and process
Be able to
examine production details in the technical specification, approved
samples and evaluation reports
identify issues that need to be addressed for a successful
production
set up regular meetings with the factory and related personnel for
the discussion of the pre-production issues
explain the issues and provide details for the precautionary
measures or resolution to be taken
record all decisions made for preproduction issues and
disseminate the records to all parties involved
6.3 Exhibit professionalism
Be able to
demonstrate a good presentation skill in illustrating facts and ideas
clearly to different audience
be detail-oriented without missing any critical issues that may
jeopardise the production
78
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Communicate with the factory and related personnel all
preproduction issues for successful production of fashion
products.
8. Remark
79
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Technical Support
1. Title Develop technical specifications
2. Code T18
3. Range Develop technical specifications to set out the key information for
realising fashion designs into fashion products. This applies to
individuals who are required to specify the technical requirements for
the creation of fashion products based on the design ideas. The
specifications form the master document for developing and producing
fashion products.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
describe the concept of fashion design
explain the construction and production of fashion products
understand the principle of pattern making of fashion products
possess knowledge of materials and their properties
review the content of technical specifications
convert the design requirements into technical specifications
6.2 Application and process
Be able to
clarify and confirm the information regarding design requirements /
specifications with the related parties (e.g. designer)
analyse the design requirements / specifications and identify end-
use of the fashion product
develop technical specifications which include key information on:
production drawing illustrating details of the fashion product
construction details
measurements with tolerance
labelling and packaging details
material details
verify the content of the technical specifications by analysing the
initial sample
consult with related parties in developing the technical
specifications (e.g. designer, sample maker) and make
adjustments where appropriate
finalise the technical specifications with appropriate personnel
(e.g. getting approval from senior) and complete the
documentation
80
6.3 Exhibit professionalism
Be able to
demonstrate strong written and verbal communication skills in
specifying the ways to realise a design into a product
have insight into fashion trend so as to interpret the designers’
ideas
develop the technical specifications in accordance with the brand
standard
ensure that the technical specifications are concise, accurate,
clear and complete
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Development of technical specifications to specify the technical
requirements for the creation of fashion products based on the
design ideas.
8. Remark
81
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Common
1. Title Apply computer-aided design tools
2. Code R108091L3
3. Range Apply computer-aided design tools (CAD) to facilitate the design
process. This applies to individuals who are required to use computer-
aided design tools for fashion design purposes.
4. Level 3
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
state the computer-aided design tools or software for fashion
design available in the market (e.g. Adobe Photoshop, Adobe
Illustrator, 3D CLO, 3D Vidya )
understand the features and operation of common computer-aided
design tools and software
employ computer-aided design tools and software for fashion
design purposes
6.2 Application and process
Be able to
identify the purposes of using the design tools
use appropriate design tools for fashion drawings, illustrations or
fitting
create a new project and input the materials required (e.g.
scanning images and materials)
use design tools to modify and edit designs, patterns or other
design elements
create special effects (e.g. 3D) with specialised design tools
generate outputs in the required formats
6.3 Exhibit professionalism
Be able to
keep up to date on the latest developments of computerised
fashion design tools
store and protect the softcopies of designs and drawings in
accordance with organisational procedures
82
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Application of appropriate computer-aided design tools for fashion
design purposes and generation of fashion design outputs in the
required format.
8. Remark Common UoC across the functional areas : Design / Technical Support
This UoC is a revision of the record included in the "Specification of
Competency Standards for the Fashion Industry in Hong Kong" (Version
1), and now currently subject to consultation. The original record of this
UoC can be retrieved from the Qualifications Framework website by
using the UoC code without"R".
83
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Technical Support
1. Title Compile technical specifications
2. Code T19
3. Range Compile technical specifications to set out key information for realising
fashion designs into fashion products. It applies to individuals who are
required to produce technical specifications by collecting information
from different sources and presenting them effectively. The
specifications form the master document for developing and producing
fashion products.
4. Level 3
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the concept of fashion design
describe the construction and production of fashion products
understand the principle of pattern making of fashion products
possess knowledge of materials and their properties
outline the content of technical specifications
apply fashion terminology in technical specifications
6.2 Application and process
Be able to
clarify and confirm the information regarding design requirements /
specifications with the related parties (e.g. designer)
interpret the design requirements / specifications and identify end-
use of the fashion product
identify the types and sources of information for compiling the
technical specifications
collect the identified information from reliable sources and review
for validity
organise the information into the appropriate sections of the
technical specifications which include:
production drawing illustrating details of the fashion product
construction details
measurements with tolerance
labelling and packaging details
material details
translate, modify or add written or graphical information where
appropriate to enhance its clarify
examine the content of technical specifications against the initial
sample
84
consult with related parties in compiling the technical
specifications (e.g. designer, sample maker)
finalise the technical specifications with appropriate personnel
(e.g. getting approval from senior) and complete the
documentation
6.3 Exhibit professionalism
Be able to
demonstrate strong technical knowledge in verifying the
information from various sources.
ensure that the language and illustration used in the technical
specifications are understandable by different parties
have insight into fashion trend so as to interpret the designers’
ideas
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Compilation of technical specifications by collecting and
presenting the required information for realising fashion design
into fashion products.
8. Remark
85
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Common
1. Title Apply system tool
2. Code R108286L2
3. Range Apply computer system (e.g. Enterprise Resource Planning (ERP),
Product Lifecycle Management (PLM) ) to report information in fashion
business. This applies to individuals who are required to use system
tools to enter and record data.
4. Level 2
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the role of system tools
state the functions performed by the system tool and its
relationship with relevant personnel (e.g. design staff, clients)
describe the system structure and application in the fashion
business
use a range of the techniques in applying the system tool
understand the security policy in relation to the application of
system tool
6.2 Application and process
Be able to
recognise the purposes of using the system tool
identify the roles and responsibilities of different parties in handling
data in the system
identify the types of information and data that need to be entered
into the system
verify information and data with related parties before entering the
system
enter information and data to generate reports in accordance with
organisational procedures
6.3 Exhibit professionalism
Be able to
follow organisational guidelines in relation to data security
ensure data are entered accurately and in a timely manner
86
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Application of computer system in entering data and generating
reports in the standard format in accordance with organisational
procedures.
8. Remark Common UoC across the functional areas : Design / Product
Development / Technical Support / Production Planning and Control
This UoC is a revision of the record included in the "Specification of
Competency Standards for the Fashion Industry in Hong Kong" (Version
1), and now currently subject to consultation. The original record of this
UoC can be retrieved from the Qualifications Framework website by
using the UoC code without"R".
87
Specification of Competency Standards
for the Fashion Industry Unit of Competency
Functional Area – Common
1. Title Coordinate between departments
2. Code C40
3. Range Coordinate between departments to achieve business objectives or
meet work requirements. This applies to individuals who are required to
coordinate work and collaboration between departments in the
organisation so as to achieve business objectives or to meet work
requirements.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the importance of effective coordination to the overall
operational efficacy
critically examine the business workflow and working procedures
state the key considerations of coordinating work and collaboration
between departments and that of establishing the supporting
mechanism
6.2 Application and process
Be able to
analyse the work or issue that requires coordination
plan and coordinate the approach for departmental collaboration
establish the platform and channel for communications between
departments
organise meetings for key personnel of related departments to
exchange ideas over the arrangements
establish agreed arrangements (e.g. how day-to-day work will be
coordinated) between departments
monitor and make the necessary adjustment to the arrangements
6.3 Exhibit professionalism
Be able to
ensure that related departments share common values and aim to
achieve the business goals
proactively engage the key personnel in reviewing and improving
the arrangements
88
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Coordination of work and collaboration between departments in
the organisation so as to achieve business objectives or to meet
work requirements.
8. Remark Common UoC across the functional areas : Technical Support / Material
Development / Production Planning and Control / Laundry Services
89
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Technical Support
1. Title Develop guidelines for garment construction
2. Code T24
3. Range Develop guidelines for garment construction issues. This applies to
individuals who are required to develop guidelines for intended users on
how the garment should be constructed or/and what garment
construction should be.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
analyse the construction and production sequence of garments
review the quality performance of garments from the construction
and production perspectives
evaluate the effect of garment construction on the production
process
conduct research as a way to collect evidence for guideline
development
demonstrate a throughout understanding of a guideline
development process and the guideline content
6.2 Application and process
Be able to
identify the garment construction issues covered by the guidelines
conduct research (e.g. experiment, data collection and analysis) to
collect evidence for developing the guidelines
consult with the stakeholders (e.g. buyer, vendor) in developing
the guidelines to address the garment construction issues
develop the garment construction guidelines with the appropriate
content (e.g. scope of application, intended user, construction
method)
communicate the guidelines with the intended users and ensure
their understanding
collect feedback from the intended users and follow up with the
guideline revision if necessary
90
6.3 Exhibit professionalism
Be able to
involve the stakeholders who can reflect the views of intended
users in the development process
make a recommendation in the guideline based on systematic
investigation and consultation with stakeholders
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Development of guidelines for garment construction based on
findings from the systematic investigation to address the garment
construction issues
8. Remark
91
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Technical Support
1. Title Develop guidelines for measurement
2. Code T25
3. Range Develop guidelines for measurement issues. This applies to individuals
who are required to develop guidelines for the intended users on how
measurement should be done and/or what measurements should be.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
explain the importance of measurement on fashion product
performance
analyse the relationship between size specifications and style of
fashion product
evaluate the points of measurement and measurement methods
for fashion product
conduct research as a way to collect evidence for guideline
development
demonstrate a throughout understanding of guideline development
process and the guideline content
6.2 Application and process
Be able to
identify the measurement issues covered by the guidelines
conduct research (e.g. experiment, data collection and analysis) to
collect evidence for developing the guidelines
consult with the stakeholders (e.g. buyer, vendor) in developing
the guidelines to address the measurement issues
develop measurement guidelines with the appropriate content
(e.g. scope of application, intended user, how to measure,
tolerance)
communicate the guidelines with the intended users and ensure
their understanding
collect feedback from the intended users and follow up with the
guideline revision if necessary
92
6.3 Exhibit professionalism
Be able to
involve the stakeholders who can reflect the views of intended
users in the development process
make a recommendation in the guidelines based on systematic
investigation and consultation with stakeholders
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Development of guidelines for measurement based on findings
from the systematic investigation to address the measurement
issues
8. Remark
93
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Technical Support
1. Title Develop guidelines for the use of trim
2. Code T23
3. Range Develop guidelines for the use of trims. This applies to individuals who
are required to develop guidelines for intended users on how trims
should be used and/or what trims should be used.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
explain the importance of trims on fashion product
describe the application of trims on fashion product
appraise the influence of trims on the production of fashion
product
conduct research as a way to collect evidence for guideline
development
demonstrate a throughout understanding of a guideline
development process and the guideline content
6.2 Application and process
Be able to
identify the types of trims use covered by the guidelines
conduct research (e.g. experiment, data collection and analysis) to
collect evidence for developing the guidelines
consult with the stakeholders (e.g. buyer, vendor, supplier) in
developing the guidelines to address the use of trims
develop the guideline for the use of trims with the appropriate
content (e.g. scope of application, intended user, recommended
use of trims)
communicate the guidelines with the intended users and ensure
their understanding
collect feedback from the intended users and follow up with the
guidelines revision if necessary
6.3 Exhibit professionalism
Be able to
involve the stakeholders who can reflect the views of intended
users in the development process
make a recommendation in the guideline based on findings from
systematic investigation and consultation with stakeholders
94
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Development of guidelines for the appropriate use of trims based
on findings from the systematic investigation to address the trims
issues
8. Remark
95
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Technical Support
1. Title Develop grade rule
2. Code T22
3. Range Develop grade rule with reference to the master pattern for grading
purpose. This applies to individuals who are required to construct a
grade rule table based on the master pattern for grading in the specified
size range.
4. Level 4
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
state the principle of pattern making and grading
differentiate the various figure types and their body growth pattern
analyse the size specification for grading
determine the parameters of constructing a grade rule
evaluate grade rule by conducting fit test
6.2 Application and process
Be able to
identify the figure type of the target customers and their body
growth pattern
identify the garment style and intended purpose
identify the size range and master pattern
analyse size specification
determine the growth of circumference and length increments
based on the analysis of figure type, growth pattern and garment
style
develop the grade rule table by allocating increments at the
identified grade points
evaluate the grade rule by conducting fit test on mock-up
garments
consult with related parties in evaluating the grade rule
maintain full record of the grade rule development
6.3 Exhibit professionalism
Be able to
have insight into latest body measurements / sizing trend of the
target market
96
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Development of grade rules based on the master pattern for
grading in the specified size range.
8. Remark
97
Specification of Competency Standards
for the Fashion Industry Unit of Competency
Functional Area – Technical Support
1. Title Communicate established guidelines and standards
2. Code T27
3. Range Communicate the established guidelines and standards to the intended
users. This applies to individuals who are required to communicate with
the intended users about the established guideline and standards to
facilitate their understanding and compliance.
4. Level 3
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the use of established guidelines and standards in the
organisation
explain the principles of effective communications
employ different methods for communicating established
guidelines and standards (e.g. presentation, example case)
6.2 Application and process
Be able to
interpret the guidelines and standards as well as their implications
to the intended users
disseminate the guidelines and standards to the intended users
explain the contents of guidelines and standards in details
apply appropriate methods to elaborate and illustrate the use of
the guidelines and standards
apply effective communication skills to enhance intended users’
understanding of the guidelines and standards
6.3 Exhibit professionalism
Be able to
clearly explain and communicate established guidelines and
standards to intended users with different backgrounds (e.g. staff
members or vendors in different countries)
establish two-way communications to collect feedback for the
continuous improvements
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Communicating the established guidelines and standards to the
intended users effectively to facilitate their understanding and
compliance.
8. Remark
98
Specification of Competency Standards
for the Fashion Industry Unit of Competency
Functional Area – Technical Support
1. Title Maintain records of guidelines and standards
2. Code T26
3. Range Maintain the records of guidelines and standards in fashion business.
This applies to individuals who are required to keep updated records of
guidelines and standards readily accessible to intended users.
4. Level 3
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
identify the organisational policy and procedures for maintaining
the records of guidelines and standards
apply the documentation system for maintaining the records of
guidelines and standards in the organisation
state the purposes and importance of maintaining records of
guidelines and standards
6.2 Application and process
Be able to
organise and store the records of guidelines and standards in a
system that is safe and easily accessible to the intended users
identify the access right and responsible parties of the records
establish procedures for the receipt, retrieval, transfer and review
of records
handle the receipt, retrieval and transfer of records in accordance
with the established procedures
inform the responsible parties for reviewing guidelines and
standards on a regular basis
inform the related parties and intended users for any update of
guidelines and standards
archive or dispose the inactive records in accordance with the
organisational policy and procedures
6.3 Exhibit professionalism
Be able to
protect confidential information and adhere to copyright
requirements in the storage of records
ensure that the records kept in the documentation system are
accurate and complete
99
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Maintaining records of guidelines and standards in the
documentation system that is safe and easily accessible to the
intended users
8. Remark
100
4.9 Units of Competency for
Material Development
101
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Plan material development budgeting
2. Code W2
3. Range Develop a budget for material development This applies to individuals
who are required to prepare a budget for material development in the
fashion industry.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
review the principles and methods of budget planning
state the key components of a budget plan
describe the data and information used for planning a budget for
material development
specify factors that would affect the costs and benefits for material
development activities in the planned period
examine the financial and accounting standards of the budget plan
apply the methods of financial analysis
6.2 Application and process
Be able to
identify and access information required for preparing budgets
review previous budgets and evaluate the financial implications of
planned activities in relation to material development
make estimates of costs (expenditures) and benefits (incomes)
based on the relevant information
consult related parties in budget planning
plan budget to accurately reflect the financial requirements of
material development activities
6.3 Exhibit professionalism
Be able to
ensure projections and estimates made in the budget are based
on reliable, valid and relevant data
develop a realistic plan that can address future plan and changes
explore the funding opportunity from governmental, institutional or
private sectors to support the material development
102
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Development of a budget for material development based on the
analysis of relevant data and include an estimation of costs and
benefits.
8. Remark Associated with W1 Plan material development process
103
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Plan material development process
2. Code W1
3. Range Plan the process of developing new materials in the fashion industry.
This applies to individuals who are required to plan the material
development process from its conception, to development and
commercialisation.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
relate the goals of material development to business objectives
delineate a general process of material development from
conception to commercialisation
identify the key parties and their interactions in the material
development process
specify the parameters for planning a material development
process (e.g. timeframes, resources)
6.2 Application and process
Be able to
establish the goals that the material development process aims to
achieve
identify the resources required for achieving the goals through the
material development process
determine the sequence of tasks and timeline for material
development
devise a plan to deploy resources and set the sequence of tasks
for achieving the material development goals within an established
timeframe
consult with related parties and make adjustment to the plan in
accordance with their feedback
determine the method for evaluating the process against the set
goals (e.g. performance indicator)
identify all possible scenarios and obstacles and devise
contingency measures for coping with unexpected situations in the
course of implementation
104
6.3 Exhibit professionalism
Be able to
regularly review the current business environment which may have
an impact on the material development process
engage key parties in the planning stage so as to make the plan
more realistic and to enhance their commitment
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Establishment of a material development plan, which includes
resource and time components, for achieving the established
goals.
8. Remark Associated with W2 Plan material development budgeting
105
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Review material development process
2. Code W4
3. Range Review the process of material development. This applies to individuals
who are required to perform periodic reviews of the effectiveness of the
material development process in achieving its goals.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
explain the strategic purposes and directions of material
development which would align with business goals
review the specific goals that a material development process aims
to achieve
describe the techniques for collecting and analysing performance
data
state the indicators of process outcomes and performance
show awareness of the industry trend in material development
understand the material development requirement of the fashion
market and clients
6.2 Application and process
Be able to
compile data in relation to the process outcomes and performance
identify and evaluate outcomes of the material development
process in terms of time, cost and effectiveness
compare the outcomes with the plan and determine the causes of
inconsistencies
analyse the strengths and weaknesses of the process
identify areas for improvement that can be done to enhance the
process against the established goals
make recommendations for process improvement
report the process performance and recommendations for future
reference
6.3 Exhibit professionalism
Be able to
systematically analyse information to assess the new material
development process and identify areas for improvement
106
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Preparation of review report for analysing the performance of the
material development process.
8. Remark
107
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Solve problems (material development)
2. Code W29
3. Range Solve problems in the fashion material development processes. This
applies to individuals who are required to work on their own or in a team
to resolve the problem situations of a fashion business.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
apply the common approaches to problem-solving (e.g. analytic,
creative, collaborative)
examine the common problems related to fashion material
development
review the organisational policy in relation to solving fashion
material development problems
understand the functions and process of fashion material
development
apply logical thinking and soft skills to facilitate problem resolution
6.2 Application and process
Be able to
define the problems and identify their extent and nature by means
of observation or investigation
determine areas of expertise and data required to analyse the
problem
develop approaches appropriate to the context as well as
protocols for obtaining required data and information
gather data and information and assess the situation based on
experience or specialist knowledge
analyse the causes of the problem and develop solutions
select the most appropriate one to address the problem (e.g. with
the best cost-benefit ratio)
consult external parties or stakeholders (e.g. suppliers) when
required
identify resources to implement the solution and gain approval
when required
monitor and evaluate the effectiveness of the solutions
108
6.3 Exhibit professionalism
Be able to
build on experience and established networks to assist problem-
solving, especially for novel problems
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Resolution of problems in the fashion material development
processes to achieve the success of new material creation.
8. Remark
109
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Control material development process
2. Code W3
3. Range Control the process of material development. This applies to individuals
who are required to manage and ensure the material development
processes meet the intended goals.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
examine the goals that a material development process aims to
achieve
state the key parties and their interactions in a material
development process
describe the control points in the process of material development
employ a range of skills in controlling process parameters (e.g.
resources) in accordance with requirements set in the plan
6.2 Application and process
Be able to
identify the requirements, timelines and budget with related parties
(e.g. clients, engineer)
allocate resources in accordance with the material development
plan
collect and analyse process data at the identified control points for
monitoring purpose
execute the material development schedule and monitor its
progress
maintain communication with related parties to ensure
requirements are met
monitor costs and identify budget implications of any process
changes
propose revisions to the plan or budget in response to variances
or unforeseen issues in the process
6.3 Exhibit professionalism
Be able to
ensure the outcome of the material development process meets
the requirements within the established timeline and budget
ensure prompt response to the issues raised in the material
development process
110
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Execution of data collection and monitoring of the material
development process in accordance with the established material
development plan.
8. Remark
111
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Facilitate protection and use of intellectual property
2. Code W32
3. Range Facilitate protection and use of intellectual property for launching new
material. This applies to individuals who are required to ensure and
defend the uniqueness that the new materials offer.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
explain the concept and types of intellectual property
explain how an invention can be protected by intellectual property
rights
review the organisational policy and process of protecting the
intellectual property
identify the parties that may get involved in the process of seeking
IP protection
6.2 Application and process
Be able to
identify the types of intellectual property (IP) rights used to protect
the newly developed materials
review the policy and process for protecting the IP right of the
newly developed materials
determine sources of assistance or parties involved in the process
of seeking IP protection
coordinate with related parties (e.g. IP unit, IP agent) for the IP
protection or application
collect and compile related information for the IP protection or
application
6.3 Exhibit professionalism
Be able to
select the most appropriate way to protect the IP right of the newly
developed materials by consulting with the IP related parties
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Facilitating protection and use of intellectual property for launching
new material so as to ensure and defend the uniqueness that the
new materials offer.
8. Remark
112
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Common
1. Title Analyse and interpret fashion trend research findings
2. Code R108279L5
3. Range Analyse and interpret fashion trend research findings to explore fashion
design ideas or business development. This applies to individuals who
are required to analyse fashion trends for the latest fashion design
ideas.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
identify fashion trend implications for fashion design and business
review the industrial practice of forecasting fashion trends
apply a range of specialised techniques for identifying fashion
trends
communicate and report fashion trend findings electively by using
fashion terminology
6.2 Application and process
Be able to
integrate the data and information collected from different sources
of fashion trends
evaluate the credibility of fashion trend information gathered
conduct analysis to fulfill the information needs of different parties
about the implications and consequences of fashion trends
apply appropriate methods to analyse fashion trend data
interpret and identify trend elements that could be applied to a
target collection / market
record the fashion trend analysis by using fashion terminology and
established format of the organisation
6.3 Exhibit professionalism
Be able to
appreciate the fashion trend information from both creative and
business perspectives
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Detailed analysis and interpretation of fashion trend findings that
can serve as a basis for generating design concepts or business
opportunities for target markets.
113
8. Remark Common UoC across the functional areas : Design / Product
Development / Merchandising and Material Procurement / Material
Development
This UoC is a revision of the record included in the "Specification of
Competency Standards for the Fashion Industry in Hong Kong" (Version
1), and now currently subject to consultation. The original record of this
UoC can be retrieved from the Qualifications Framework website by
using the UoC code without"R".
114
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Common
1. Title Analyse and interpret market research findings
2. Code R108277L5
3. Range Analyse and interpret market research findings to explore fashion
design ideas or business development. This applies to individuals who
are required to perform market analysis to identify opportunities for
fashion products or materials.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
state the characteristics of a specific market (e.g. market size,
consumer demographics)
critically analyse the market to identify opportunities for fashion
products
communicate and report market research findings electively by
using industrial terminology
6.2 Application and process
Be able to
integrate the data and information collected from different sources
about the target or new markets
evaluate the credibility of market information gathered
conduct analysis to fulfill the information needs of different parties
apply appropriate methods (e.g. statistics or policy analysis) to
analyse market data
interpret and identify market opportunities and potential barriers
record the market analysis by using industrial terminology and
established format of the organisation
6.3 Exhibit professionalism
Be able to
comprehensively assess opportunities and risks associated with a
specific market
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Detailed analysis and interpretation of market research findings
that can serve as a basis for generating business insights for the
prospects of fashion products in a specific market.
115
8. Remark Common UoC across the functional areas : Design / Product
Development / Merchandising and Material Procurement / Sales and
Marketing / Material Development
This UoC is a revision of the record included in the "Specification of
Competency Standards for the Fashion Industry in Hong Kong" (Version
1), and now currently subject to consultation. The original record of this
UoC can be retrieved from the Qualifications Framework website by
using the UoC code without"R".
116
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Common
1. Title Analyse and interpret material trend research findings
2. Code R108281L5
3. Range Analyse and interpret material trend research findings to explore fashion
design ideas or product development. This applies to individuals who
are required to analyse material trends for fashion design ideas or
material development.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
identify material trend implications for fashion design and business
understand the industrial practice of forecasting material trend
relate material features and properties to fashion end-use
communicate and report material trend findings electively by using
fashion terminology
6.2 Application and process
Be able to
integrate the data and information collected from different sources
of material trends
evaluate the credibility of material trend information gathered
conduct analysis to fulfill the information needs of different parties
about the implications and consequences of material trends
apply appropriate methods to analyse material trend data
interpret and identify fashion materials that could be applied to a
target collection / market
record the material trend analysis by using fashion terminology
and established format of the organisation
6.3 Exhibit professionalism
Be able to
appreciate the material trend information from both creative and
business perspectives
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Detailed analysis and interpretation of material trend findings that
can serve as a basis for generating material development direction
/ fashion design ideas.
117
8. Remark Common UoC across the functional areas : Design / Product
Development / Merchandising and Material Procurement / Material
Development
This UoC is a revision of the record included in the "Specification of
Competency Standards for the Fashion Industry in Hong Kong" (Version
1), and now currently subject to consultation. The original record of this
UoC can be retrieved from the Qualifications Framework website by
using the UoC code without"R".
118
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Explore development in material technology
2. Code W12
3. Range Explore the latest development in fashion material technology. This
applies to individuals who are required to research the development of
material technology so as to identify opportunities or get inspiration for
material development.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
state sources of information for exploring the development in
material technology (e.g. from literature, internet and observation)
employ a variety of research and investigation techniques for
exploring the development of material technology
possess extensive and in-depth technical knowledge of material
technology
6.2 Application and process
Be able to
establish the scope and purpose of exploring new material
technology
identify sources or events that showcase the latest material
technology
visit the sources or events to collect information on new material
technology
analyse and compare the new material technology with existing
technologies in terms of features, benefits and limitations
identify opportunities that the new material technology can be
applied for developing new materials
liaise with related parties for chances of collaboration and make
recommendation for further action if there is any
6.3 Exhibit professionalism
Be able to
critically assess the impacts of new material technology in the
fashion market and industry
demonstrate innovativeness and creativity to translate the new
material technology into the innovative materials demanded by
customers
119
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Exploration of new material technology and identification of
opportunities for application on material development.
8. Remark
120
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Common
1. Title Plan and conduct fashion trend research
2. Code R108278L4
3. Range Plan and conduct fashion trend research to retrieve information about
the up-to-date fashion trend or cutting-edge design concepts. This
applies to individuals who are required to plan and gather information
about global design trends to inform others of a new business or fashion
design ideas.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
examine the significance, objectives and approaches to fashion
trend research in the fashion industry
identify the key elements of the fashion trend (e.g. silhouette,
colour)
outline the key sources of fashion trend information
state the research planning procedures to explore fashion trends
(e.g. setting timeframe, budgeting)
employ techniques for creative thinking and research (e.g. mind
map) and conducting data collection
6.2 Application and process
Be able to
identify the kinds of fashion trend data (e.g. colour trend, use of
materials) that are relevant to the organisational product line
devise an appropriate image and trend data collection strategy
(e.g. desk research, visiting clients’ stores)
identify relevant sources of fashion trend information
formulate a fashion trend research plan consistent with the
organisational direction
conduct desk research to gather fashion trend information (e.g.
clients’ websites)
arrange to collect fashion trend information from other sources
(e.g. trade fairs, visiting clients’ stores)
organise information systematically for fashion trend analysis
keep exploring new and alternative sources and make
adjustments to the research plan when required
121
6.3 Exhibit professionalism
Be able to
complete the fashion trend research in a timely manner
proactively network with industry practitioners and expand the
sources of fashion trend information for future use
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Formulation of a research plan with appropriate data collection
strategy to retrieve the up-to-date fashion trend information as well
as systematic collection and organisation of fashion trend
information for the formulation of fashion design ideas or business
development strategy.
8. Remark Common UoC across the functional areas : Design / Product
Development / Merchandising and Material Procurement / Material
Development
This UoC is a revision of the record included in the "Specification of
Competency Standards for the Fashion Industry in Hong Kong" (Version
1), and now currently subject to consultation. The original record of this
UoC can be retrieved from the Qualifications Framework website by
using the UoC code without"R".
122
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Common
1. Title Plan and conduct market research
2. Code R108276L4
3. Range Plan and conduct market research to collect information and intelligence
for decision-making. This applies to individuals who are required to plan
and gather information so as to understand the situation and identify
opportunities in domestic or overseas fashion markets.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the significance, objectives and approaches to market
research in the fashion industry
outline the key sources of market information
state the research planning procedures for market research (e.g.
setting timeframe, budgeting)
employ a range of specialised techniques for conducting data
collection
6.2 Application and process
Be able to
define the scope and objectives of market research (e.g. to
understand market demands for fashion products)
devise an appropriate data collection strategy (e.g. conduct a
fashion consumer survey)
formulate a market research plan
conduct desk research to gather information on target markets
arrange to collect primary or secondary information (e.g. annual
report of fashion retailer, meeting at fashion trade fair) to gain
knowledge about situations of target markets
organise information systematically for target market analysis
keep exploring new and alternative sources and make
adjustments to the research plan when required
6.3 Exhibit professionalism
Be able to
complete the market research in a timely and proactive manner
123
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Formulation of a research plan with appropriate data collection
strategy to gather information on target markets as well as
systematic collection and organisation of market information for
identification of opportunities in domestic or overseas fashion
markets.
8. Remark Common UoC across the functional areas : Product Development /
Merchandising and Material Procurement / Sales and Marketing /
Material Development
This UoC is a revision of the record included in the "Specification of
Competency Standards for the Fashion Industry in Hong Kong" (Version
1), and now currently subject to consultation. The original record of this
UoC can be retrieved from the Qualifications Framework website by
using the UoC code without"R".
124
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Common
1. Title Plan and conduct material trend research
2. Code R108280L4
3. Range Plan and conduct material trend research to retrieve information about
the latest material trend and innovation in fashion materials. This
applies to individuals who are required to plan and gather information
about material trends for design inspiration, material development,
product development or sourcing.
4. Level 4
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
recognise the importance of material trend research in developing
fashion products
understand the approaches of material trend research in the
fashion industry
outline the key sources of material trend information
state the research planning procedures to explore material trends
(e.g. setting timeframe, budgeting, implementation plan)
employ a range of specialised techniques for conducting data
collection
6.2 Application and process
Be able to
identify the material needs and the needs for developing new
materials in support of the fashion product line
devise an appropriate data collection strategy (e.g. desk research,
visiting suppliers or vendors)
identify relevant sources of material trend information
formulate a material trend research plan consistent with the
organisational direction
conduct desk research to gather material trend information (e.g.
major fabric manufacturers’ and suppliers’ websites)
arrange to collect material trend information from other sources
(e.g. trade fairs)
organise information systematically for material trend analysis
keep exploring new and alternative sources and make
adjustments to the research plan when required
125
6.3 Exhibit professionalism
Be able to
complete the material trend research in a timely manner
proactively network with industry practitioners and expand the
sources of material trend information for future use
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Formulation of a research plan with appropriate data collection
strategy to retrieve information about the latest material trends and
innovation in fashion materials as well as systematic collection and
organisation of material trend information for design inspiration,
material development, product development or sourcing.
8. Remark Common UoC across the functional areas : Design / Product
Development / Merchandising and Material Procurement / Material
Development
This UoC is a revision of the record included in the "Specification of
Competency Standards for the Fashion Industry in Hong Kong" (Version
1), and now currently subject to consultation. The original record of this
UoC can be retrieved from the Qualifications Framework website by
using the UoC code without"R".
126
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Evaluate commercial viability of new materials
2. Code W26
3. Range Evaluate the viability of the new material project from the commercial
perspective. This applies to individuals who are required to determine
the business opportunity and commercial feasibility of the new material
project.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
apply a range of specialised methods in developing a feasibility
study
interpret the concept and commercial features of the new
materials
analyse the key factors in determining a successful launch of new
material project
critically review the resources needed for bringing the new
materials to the market
develop commercialisation strategy and plan for new material
product
analyse the cost and determine the return on investment
6.2 Application and process
Be able to
estimate the market demand for the new material in terms of the
market size, type of customer, competition, etc.
estimate the revenue that may be generated by the new materials
determine the investment needed to bring the new material to the
market
evaluate the strategy and plan that need to be in place to market
and commercialise the new material
determine the obstacles that may hinder the launch of new
materials
assess the practicality of the new material project based on the
consideration of all commercial factors.
make recommendation for further actions
127
6.3 Exhibit professionalism
Be able to
collect feedback from the stakeholders and include their views in
determining the project feasibility
make recommendations based on facts and figures
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Evaluating the commercial viability of the new material projects in
order to determine the project feasibility and make
recommendation.
8. Remark
128
Specification of Competency Standards
for the Fashion Industry Unit of Competency
Functional Area – Material Development
1. Title Evaluate technical viability of new materials
2. Code W25
3. Range Evaluate the viability of the new material project from the technical
perspective. This applies to individuals who are required to determine if
the new materials are producible and can perform to its requirements.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
apply a range of specialised methods in developing a feasibility
study
interpret the concept and technological requirements for producing
the new materials
plan a system for producing new materials
analyse the key factors that would affect the effectiveness and
efficiency of a production system
critically review the resources needed for producing the materials
6.2 Application and process
Be able to
analyse the performance requirements and specifications of the
new materials
review the material performance to check if it can perform to its
requirements
develop the system for producing the new materials
determine the resources requirement (e.g. raw material,
manpower) for producing the new materials
assess the technical investment that has to be in place to ensure
that the technical capacity of the organisation could produce the
new materials (e.g. acquisition of new facilities, training of new
skills)
determine technical barriers that may hinder the new material
project (e.g. availability of the required raw materials, facilities and
vendors)
assess the safety and environmental factors of the production
system
evaluate the practicability of the project by taking into
consideration of all technical factors
make recommendations for further action
129
6.3 Exhibit professionalism
Be able to
have insight into latest trend of new material development
collect feedback from the stakeholders and include their views in
determining the project feasibility
make recommendations based on facts and figures
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Evaluating the technical viability of the new material projects in
order to determine the project feasibility and make
recommendation.
8. Remark
130
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Generate ideas for material development
2. Code W33
3. Range Generate ideas for material development in fashion business. This
applies to individuals who are required to generate and screen the ideas
for material development.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
apply the principle and approach of idea generation
identify and analyse relevant information for idea screening (e.g.
cost data, production capabilities, availability of raw materials)
review criteria for screening new material ideas (e.g. chances of
success, potential barriers)
6.2 Application and process
Be able to
identify and collect relevant information about ideas for new
materials
organise the collected information in a way that helps develop
ideas
review information and draw up ideas for new materials
screen and choose ideas of new materials to progress, based on
the established set of criteria and with the help from key personnel
if required
seek feedback from key personnel and related parties
refine the ideas with details for concept generation based on the
feedback
6.3 Exhibit professionalism
Be able to
ensure that creativity, feasibility and commercial acceptance are
balanced in the process of idea generation
determine the uniqueness of the new ideas which have high value
than existing and competitive substitute
131
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Generating the ideas for material development based on the
analysis of relevant information and screening the ideas against
the criteria.
8. Remark
132
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Generate new material concepts
2. Code W17
3. Range Generate new material concepts from the ideas and requirements. This
applies to individuals who are required to convert the ideas into concept
with illustrated details.
4. Level 3
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the principle of integrating knowledge and know-how
for generating new material concepts
interpret the expectation and requirements of key personnel and
related parties involved in the idea and concept generation
employ a range of specialized techniques for translating the ideas
and requirements into new material concepts
identify all details necessary to rationalise the new material
concepts
6.2 Application and process
Be able to
identify and consolidate the new material ideas and requirements
convert the ideas into key elements of the new material concept
that are appealing to the market (e.g. key features, benefits to the
customers)
develop details of the new material concept providing the direction
of the development process (e.g. manufacturing approach)
illustrate the concept by written description, graphic images,
artefacts, etc.
6.3 Exhibit professionalism
Be able to
precisely analyse the ideas and requirements in the
conceptualisation process
develop an appealing concept from the customer’s perspective
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Converting the new material ideas into an illustrated concept with
details that is appealing to the customer and provides a direction
for the development process.
8. Remark
133
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Identify market opportunities for material development
2. Code W14
3. Range Identify the market opportunities for material development in fashion
business. This applies to individuals who are required to analyse the
internal and external information to explore and identify the unmet
market needs for new materials.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the value and business goals of the organisation
analyse data from different sources for identifying market needs
and opportunities
organise systematic investigation with different parties in exploring
new opportunities
apply a range of specialised techniques for identifying market
opportunities
6.2 Application and process
Be able to
review information from relevant research (e.g. market, customer
and trend) to identify market opportunities for new materials
collect feedback from internal sources (e.g. sales team,
engineering team) to explore the unmet needs for new materials
conduct investigation or discussion for the opportunities
preliminarily identified
consolidate the findings and define the opportunities
6.3 Exhibit professionalism
Be able to
have insight into the emerging market trend
facilitate discussion among different parties for exploring new
ideas
cross the boundaries of traditional material application to explore
new, untapped market needs
134
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Identification of market opportunities for material development
through analysing the internal and external information to explore
and identify the unmet market needs for new materials.
8. Remark
135
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Present new material concepts
2. Code W18
3. Range Present the new material concept to the audiences. This applies to
individuals who are required to introduce and communicate details of
the new material concept to seek acceptance for further development.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
explain the importance of identifying the needs of the audiences in
the presentation
explain the core content of and requirements for the new material
concept
select appropriate methods and tools for presenting new material
concept
develop the content and flow of concept presentation
6.2 Application and process
Be able to
review the concept of new material and identify the key features
and benefits that are appealing to the customers
identify the audiences to the presentation
outline the key elements that have to be included to bring out the
concept (e.g. technology, outputs, benefits)
develop details of the key elements in a format that is attractive
and understandable by the audiences
apply software and other tools in producing the presentation
prepare visual aids to support the presentation (e.g. video, image)
6.3 Exhibit professionalism
Be able to
ensure the presentation is prepared to address the audiences’
concern and interest
conduct the presentation in an effective and professional manner
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Effective presentation of the new material concept to the
audiences to seek their acceptance for further development.
8. Remark
136
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Develop new material specifications
2. Code W19
3. Range Develop technical specifications to guide the development of new
materials in accordance with the requirements. This applies to
individuals who are required to set material specifications in technical
terms for achieving the requirements.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
analyse the materials in terms of composition, structure and
production
specify the requirements for materials in technical terms
explain the key components of technical specifications for
materials
review the quality or technical standards for the materials
6.2 Application and process
Be able to
analyse the requirements for new material in different aspects
(e.g. performance, construction, manufacturing, aesthetics)
convert the requirements into specifications with technical details
which may include written description and graphic illustration
compare the specifications with relevant standards and similar
products in the market and make adjustments when necessary
consult with related parties in the process of developing
specifications and make adjustments where appropriate
6.3 Exhibit professionalism
Be able to
have insight into trend of new material development
demonstrate a strong technical knowledge in specifying the
material in accordance with its requirements
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Development of a technical specification for new material based
on the requirements.
8. Remark
137
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Evaluate performance of new materials
2. Code W24
3. Range Evaluate the performance of new material against the performance
requirement and specifications. This applies to individuals who are
required to assess the performance of new material and check if it can
perform to its requirements.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
specify the standards and methods for evaluating fashion
materials
explain the purposes of material evaluation at different stages of
development
identify qualified external resources for material evaluation
analyse and report material performance data for different
purposes (e.g. technical viability)
6.2 Application and process
Be able to
identify the performance requirements of the new material
determine the reference standard and method for evaluating the
material performance against the specifications
conduct the material performance evaluation according to the
identified standard and method.
collaborate with external parties (e.g. laboratory) when necessary
report the material performance with details of the adopted
standard, method and condition
consult with related parties in verifying the performance data and
finalizing the findings
6.3 Exhibit professionalism
Be able to
keep up to date on the international standards for evaluating new
materials
apply a holistic approach in analysing and reporting the material
performance
138
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Identification of the standard and method used for evaluating the
material performance.
Reporting the new material performance against the performance
requirement and specifications.
8. Remark
139
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Identify and select suppliers for material development
2. Code W20
3. Range Identify and select suppliers to build partnership for the new material
development. This applies to individuals who are required to identify
potential suppliers as partners for material development.
4. Level 4
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the purposes of partnering with suppliers in new
material development
describe the roles and responsibilities of suppliers in the material
development
identify the organisational policy and procedures in selecting
suppliers
examine the criteria for selecting suppliers
employ the appropriate means to approach the potential suppliers
for partnership
6.2 Application and process
Be able to
identify types of technology and expertise required in the new
material development
identify the organisational policy that governs the supplier
selection and partnership
establish the criteria for partnering with suppliers (e.g. technology,
R&D capability, expertise)
select the potential suppliers who can meet the criteria
establish partnership arrangement with the selected suppliers
6.3 Exhibit professionalism
Be able to
have insight into trend of the material industry
establish network with professional bodies and organisations in
material development
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Establishing a set of criteria for selecting or partnering with
suppliers in developing new materials.
8. Remark
140
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Identify requirements for new materials
2. Code W16
3. Range Identify the requirements for new materials in fashion business. This
applies to individuals who are required to set the requirements for the
new materials based on the key features and benefits that are to be
brought to the customers.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
relate the unmet needs of the customer to key features and
benefits of the new materials
identify the end-use or potential applications of new materials
specify the requirements for new materials in technical terms (e.g.
finish, construction)
outline the content of specification
6.2 Application and process
Be able to
identify the idea or concept of new materials and their potential
market
explore the key features and benefits of new materials for the
customers
specify the requirements for new material based on the key
features, benefits and target customers in key aspects (e.g.
performance, construction, aesthetics)
consult with related parties (e.g. potential customers, suppliers) for
the new material requirements and make adjustments where
appropriate
document and record the communication for future reference
6.3 Exhibit professionalism
Be able to
determine the new material requirements from different
perspectives
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Identifying the requirements for new materials based on the key
features and benefits that are to be brought to the customers.
8. Remark
141
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Monitor development of material prototypes
2. Code W22
3. Range Monitor the progress of making new material prototypes. This applies to
individuals who are required to control the process of prototyping that
can meet the planned schedule and specifications for the new material.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
outline the process of making material prototypes
identify personnel or parties involved in the process of making
material prototypes
identify checkpoints in the process for monitoring purpose
review common problems and barriers that would affect the
prototyping process
apply problem-solving skills for rectifying off-track situations
6.2 Application and process
Be able to
identify the specifications of the new material and schedule a plan
for making prototypes
set checkpoints to track the progress of making new material
prototypes
collect and analyse data at each checkpoint for evaluating the
progress
organise regular meetings with related parties to update the status
identify problems and barriers that would affect the progress of
making prototypes
consult related parties for solutions, or making adjustments to the
schedule when necessary
6.3 Exhibit professionalism
Be able to
stay alert of any off-track signals that may jeopardise the
prototyping process
demonstrate a full understanding of the new material prototyping
process and set checkpoints sensibly for monitoring purpose
142
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Monitoring the process of prototyping to ensure that it can meet
the planned schedule and specifications for the new material.
8. Remark
143
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Present new materials
2. Code W31
3. Range Present new materials to the target audiences. This applies to
individuals who are required to plan and conduct a presentation of the new materials for selling purpose.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the importance of identifying the needs of the target
audiences in preparing a sales presentation
apply appropriate techniques for presenting new materials
arrange the use of visual aids and activities for a presentation
6.2 Application and process
Be able to
plan the sequence of an effective presentation
identify the interests and needs of the target audiences about the
new materials
define the key contents for the presentation (e.g. the application,
features and benefits of the new materials)
compile for and organise the presentation contents in a systematic
manner
collaborate with related parties to arrange the preparation for the
presentation (e.g. facilities setup, visual aids)
apply appropriate techniques and styles to deliver the presentation
according to target audiences’ preference
interpret the target audiences’ questions and make appropriate
responses
6.3 Exhibit professionalism
Be able to
show the uniqueness and benefits of new materials to the target
audiences
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Effective sales presentation of the new materials to the target
audiences.
8. Remark
144
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Collect feedback on new materials
2. Code W23
3. Range Collect feedback from the intended users on the new materials. This
applies to individuals who are required to collect feedback for end-
users’ experience on the new materials in trials.
4. Level 3
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the purposes of trial events and the importance of the
intended users’ feedback
collaborate with related parties in organising trial events
apply the appropriate methods and techniques of collecting
feedback
prepare report of users’ feedback
6.2 Application and process
Be able to
identify the intended users of the new materials
identify and use proper channels to approach the intended users
work with related parties in organizing the trial events
develop methods to collect feedback in the new material trials (e.g.
questionnaire, focus group, interview)
apply appropriate techniques and timing in soliciting the feedback
of the intended users in trials
record and organise the data in the proper form for facilitating
analysis at a later stage
6.3 Exhibit professionalism
Be able to
demonstrate a full understanding of the use of the intended users’
feedback for the new material development
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Collection of data related to the intended user’s feedback on the
new materials
Preparing report of the intended users’ feedback on the new
materials
8. Remark
145
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Develop material prototypes
2. Code W21
3. Range Develop material prototype based on the new material specification.
This applies to individuals who are required to make new material
prototypes in collaboration with related parties for a range of different
purposes.
4. Level 3
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
explain the purposes of making prototypes (e.g. design evaluation,
optimizing manufacturing, promoting sales)
interpret the specification and requirements for new materials
outline the process of making new materials prototype
identify the resources required for making new material prototypes
identify the roles and responsibility of key parties involved in the
new material prototyping (e.g. technicians, suppliers)
select the appropriate partners in developing new material
prototypes
6.2 Application and process
Be able to
identify the purpose of the prototype
interpret the specifications and requirements for new material
prototyping
identify the resources required for the prototype making (e.g. raw
materials, technology, expertise)
select and collaborate with related parties, both internal and
external, in developing details of prototype making (e.g. method,
sequence, facilities)
coordinate with related parties the prototype making activities
work with related parties (e.g. supplier, laboratory) to review the
feedback or performance of the prototype and identify areas which
need to be adjusted
146
6.3 Exhibit professionalism
Be able to
work collaboratively with all parties involved in the new material
prototyping
demonstrate creativity in proposing solutions to problems arise in
the prototyping process
build up a network of suppliers and vendors who could support the
new material development
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Development of new material prototypes based on the new
material specifications and requirements.
8. Remark
147
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Material Development
1. Title Prepare new materials for promotion
2. Code W30
3. Range Perform the preparation works for promoting new materials. This
applies to individuals who are required to prepare the new materials in
the appropriate form for promotional purposes.
4. Level 2
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
state the purposes of promotional activities related to new
materials
identify the resources required for preparing new materials for
promotion
communicate the promotional information of new materials by
using fashion terminology
6.2 Application and process
Be able to
identify the required form of new materials in promotional activities
(e.g. photo for advertisement)
work with related parties to prepare the information and materials
in a form that support the promotional activities
schedule the preparation to meet the timeline of promotional
activities
report problems encountered and follow the instructions for
solution
6.3 Exhibit professionalism
Be able to
ensure the preparation of new materials meet the time frame and
requirements of the promotion plan
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Preparation of new materials in a form for supporting promotional
activities.
8. Remark
148
4.10 Units of Competency for
Production Planning and Control
149
Specification of Competency Standards
for the Fashion Industry Unit of Competency
Functional Area – Production Planning and Control
1. Title Formulate a production strategy
2. Code B2
3. Range Formulate a production strategy for guiding the resource acquisition or
adaptation to achieve the production goals. This applies to individuals
who are required to develop a production strategy for a fashion
business.
4. Level 6
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the costs and benefits of various production strategies
(e.g. lean production, level production, flexible manufacturing, or
mass customisation)
evaluate the strategic implications of production priorities (e.g.
sustainability, cost, quality)
realise different production approaches
analyse production capability and capacity
6.2 Application and process
Be able to
critically review the business goals for setting production goals
determine the production priorities and approaches (e.g.
manufacturing techniques, cultural adaptation) to the strategy for a
given type of fashion manufacturing
develop the production strategy with minimum cost and risk to
achieve production goals
identify the production capability required and resource acquisition
or adaptation for implementing the production strategy
set criteria for measuring the effectiveness of a production strategy
6.3 Exhibit professionalism
Be able to
ensure alignment of the production strategy with the overall
business goals and strategies
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Formulation of a production strategy that can guide the resource
acquisition or adaptation to achieve the production goals.
8. Remark
150
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Estimate product demand
2. Code B1
3. Range Estimate the product demand for fashion production. This applies to
individuals who are required to estimate the product demand for the
production planning of a fashion business.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
relate product demand to fashion production planning
critically evaluate the common approaches to demand forecasting
in the fashion industry
outline the information and data required for estimating fashion
product demand
evaluate the different factors that have a bearing on the accuracy
of demand estimates
6.2 Application and process
Be able to
determine the estimation approaches and sources for collecting
the information and data required (e.g. different forecasts, past
demand)
evaluate the key factors that can affect the accuracy of demand
estimate (e.g. special promotions, forecast bias)
analyse the information and data for an estimate of product
demand for the specified period
consult with related parties to improve the estimated product
demand
report the product demand estimation for future reference
6.3 Exhibit professionalism
Be able to
adopt a holistic consideration of factors from the fashion
production planning perspective
learn from the accuracy of past estimates and adjust for the
potential errors
151
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Estimating the product demand for production planning of a
fashion business over a specified period.
8. Remark
152
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Formulate a capacity requirements plan
2. Code B8
3. Range Formulate capacity requirements plan to guide the capacity decisions
which would align with the material requirements plan. This applies to
individuals who are required to plan for the capacity requirements to
ensure sufficient capacity is available for manufacturing fashion
products in the planned schedule.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
appraise the role and functions of capacity requirements plan
(CRP) in fashion manufacturing
critically evaluate the key elements of capacity requirements
planning (e.g. number of labour and machines, standard
production time)
examine the organisational policy in relation to the production
capacity (e.g. overtime policy, number of working hours per day)
appraise the use of capacity cushion commonly required for
fashion manufacturing
state the common approaches for closing the capacity gap in
fashion manufacturing
apply a range of specialised techniques and tools for calculating
capacity requirements
6.2 Application and process
Be able to
examine the order information and planned schedule for the
production
determine the required capacity for fulfilling the orders in a
production unit
analyse the required and available capacities of the production
unit to identify the capacity gap
develop options to close the capacity gap (e.g. asking for orders,
working overtime)
determine sufficient capacity cushion that has to be in place for
mitigating impacts of inefficacy and uncertainty (e.g. absenteeism,
machine breakdown)
develop a CRP with consideration of the required capacity,
capacity cushion and the proposed options
153
communicate and disseminate the CRP to related parties for
feedback and make adjustments when necessary
set criteria for evaluating the effectiveness of CRP
6.3 Exhibit professionalism
Be able to
identify the available capacity of a production unit by critically
evaluating the production resources in terms of manpower and
machines as well as the known constraints (e.g. policy)
keep track of the changes in production and update the capacity
requirements accordingly
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Formulation of capacity requirements plan to ensure sufficient
capacity is available for manufacturing fashion products in the
planned schedule.
8. Remark
154
Specification of Competency Standards
for the Fashion Industry Unit of Competency
Functional Area – Production Planning and Control
1. Title Formulate a master production schedule
2. Code B28
3. Range Formulate a master production schedule for fashion products. This
applies to individuals who are required to plan the overall production
schedule for different fashion products with quantities and deliveries
determined for a specified period.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
appraise the role and functions of master production schedule
(MPS) in fashion manufacturing
evaluate the parameters for formulating MPS in fashion business
examine the organisational policy in relation to master production
scheduling
collaborate with different parties in performing master production
scheduling
apply a range of specialised techniques and tools to perform
master production scheduling (e.g. ERP)
6.2 Application and process
Be able to
determine the parameters for the MPS by analysing sales reports
(e.g. projected production and reservation), orders (e.g. confirmed
quantities, delivery dates) and capacity required
select an appropriate master production scheduling approach
develop a MPS based on the identified parameters (e.g. time
frame, resource availability)
maintain stability and proper buffering of the MPS
communicate and disseminate the MPS to related parties for
feedback and make adjustments when necessary
set criteria for evaluating the feasibility of MPS
6.3 Exhibit professionalism
Be able to
ensure the MPS is accurate and viable
demonstrate sophisticated techniques for handling unexpected
issues (e.g. rush orders, postponement)
take full consideration of cost and operational effectiveness as well
as the clients’ satisfaction
155
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Formulation of a master production schedule for different fashion
products with quantities and deliveries determined for a specified
period.
8. Remark
156
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Formulate a material requirements plan
2. Code B10
3. Range Formulate material requirements plan to guide the material procurement
and delivery based on the master production schedule. This applies to
individuals who are required to plan for the material requirements to
ensure the necessary materials are available in the right quantity and at
the right time stipulated in the master production schedule.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
appraise the role and functions of material requirements plan
(MRP) in fashion manufacturing
specify the data required for material requirements planning (e.g.
order information, bill of material (BOM), inventory)
examine the organisational policy in material procurement and
inventory management
apply a range of specialised techniques and approaches to
calculate the requirements for the materials used in the fashion
manufacturing
6.2 Application and process
Be able to
examine the order information and MPS for the timeline and the
materials required in the production
analyse the material requirements to determine the required
inventory levels, material order quantities and deliveries
devise a MRP to schedule the material procurement and delivery
(e.g. material schedule)
identify material requirements issues and devise contingency
measures for coping with unexpected situations
communicate and disseminate the MRP to related parties for
feedback and make adjustments when necessary
set criteria for evaluating the effectiveness of MRP
6.3 Exhibit professionalism
Be able to
work collaboratively with related parties in performing material
requirements planning (e.g. purchasing department)
ensure MRP facilitate the continuous production
157
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Formulation of material requirements plan to ensure the necessary
materials are available for smooth production in the right quantity
and at the right time stipulated in the master production schedule.
8. Remark
158
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Formulate a production plan
2. Code B6
3. Range Formulate a production plan to effectively achieve the output and
delivery targets of fashion production orders within resources and
capabilities. This applies to individuals who are required to formulate a
production plan for deploying the required resources to effectively
achieve the output and delivery targets of fashion production orders
over a specified period.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
familiarise with the methods and steps for formulating fashion
production plans
examine the organisational policy in relation to deploying
production resources
explain the key content of a fashion production plan (e.g. client
information, quantities, delivery time)
apply a range of specialised techniques and tools for formulating
fashion production plans
6.2 Application and process
Be able to
identify the requirements as well as the output and delivery targets
of production orders
determine the production resources required by the production
units
analyse the production capacity and flexibility of production units
to identify constraints on the production plan
develop a plan to deploy the production resources to achieve the
output targets in the relevant period (e.g. per week, per month)
communicate the production plan to related parties for feedback
and make adjustments when necessary
set criteria for evaluating the reliability of the production plan
159
6.3 Exhibit professionalism
Be able to
constantly strive for a balance among workforce stability, cost and
efficiency in production
engage key parties in the planning process so as to ensure their
commitments to the fashion production plan
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Formulation of a production plan for deploying the required
resources to achieve the output and delivery targets of fashion
production orders over a specified period.
8. Remark
160
Specification of Competency Standards
for the Fashion Industry Unit of Competency
Functional Area – Production Planning and Control
1. Title Implement a production strategy
2. Code B3
3. Range Implement a production strategy to ensure the achievement of
production goals. This applies to individuals who are required to
implement a production strategy in fashion business.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
review the principles of developing an implementation plan for a
production strategy
develop plans and policies for implementing a production strategy
critically evaluate the determinants of the successful
implementation of production strategy
6.2 Application and process
Be able to
identify the production goals and priorities
devise policies or plans for implementing the production strategy
(e.g. skill inventory, material allocation, stock control)
coordinate with related parties (e.g. human resources, industrial
engineering, purchasing) to work out the requisite production
capability
identify and address issues arising during the implementation of
production strategy
monitor the implementation of the production strategy
6.3 Exhibit professionalism
Be able to
ensure the resources are properly acquired and deployed to
achieve the production goals
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Effective implementation of a production strategy to ensure the
achievement of production goals of a fashion business.
8. Remark
161
Specification of Competency Standards
for the Fashion Industry Unit of Competency
Functional Area – Production Planning and Control
1. Title Develop a production schedule
2. Code B11
3. Range Schedule the production activities for the fulfilment of fashion production
orders. This applies to individuals who are required to plan the
sequence of production activities for the completion of fashion
production orders by due dates.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
explain the importance of production schedule in enhancing the
overall production efficiency and customer satisfaction
examine the parameters for setting a production schedule
explain the factors affecting the production process
apply specialised methods in sequencing production activities (e.g.
Gantt chart, critical path analysis)
select appropriate scheduling methods for different manufacturing
environments or product types
6.2 Application and process
Be able to
identify the order requirements in terms of quantity, delivery time,
and other production factors
determine the production resources requirements in terms of
capacity and materials for the production orders
analyse the production activities and plan the sequence of these
activities to maximise the efficiency
identify factors that would affect the production process (e.g.
material availability, machine performance) and incorporate
sufficient buffer in the schedule
determine order priorities (e.g. orders from important clients, first-
come-first-served) when sequencing orders in the schedule
schedule the production activities by taking into account all key
parameters (including order and production requirements, the
sequence of production activities for the orders, buffer, production
priorities)
adjust the production schedule in response to changes in
production and order requirements
162
6.3 Exhibit professionalism
Be able to
demonstrate an ability to accommodate sudden changes in the
production and market environments
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Development of a production schedule, which includes a planned
sequence of production activities, for the fulfilment of fashion
production orders in the most economical and efficient way.
8. Remark
163
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Identify production resources requirements
2. Code B5
3. Range Identify the resources requirements for fashion production orders. This
applies to individuals who are required to specify the necessary
resources in every step of production for fashion production orders.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
state the key resources required for fashion production (e.g.
facilities, workforce, materials)
differentiate the resources required for making different products
(e.g. raw materials, machines, manpower and construction
methods)
translate the production order into production resources to be
acquired
6.2 Application and process
Be able to
review the production orders and product requirements (e.g. fabric
types, quantities, quality standards)
analyse the product features and production processes to
determine the types and quantity of production resources required
calculate the overall resource requirements (e.g. manpower,
machine, material, method) to complete the production orders
identify issues that would affect the production resources
requirements
communicate the production resources requirements to related
parties for their feedback and make adjustments when necessary
6.3 Exhibit professionalism
Be able to
keep regular updates on the changes of production orders and
product requirements
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Identification of the necessary resources required to complete
fashion production orders.
8. Remark
164
Specification of Competency Standards
for the Fashion Industry Unit of Competency
Functional Area – Production Planning and Control
1. Title Implement a production plan
2. Code B26
3. Range Implement a production plan to complete the fashion production orders.
This applies to individuals who are required to execute the production
plan and facilitate a smooth completion of the fashion production orders.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
have extensive and in-depth knowledge of fashion production
processes
examine the determinants of the successful implementation of the
production plan
identify the roles and responsibilities of related parties in the
completion of fashion production orders
6.2 Application and process
Be able to
identify the production plan as well as the planned output targets
and the production resources required to complete the fashion
production orders
assign the production units to execute the production orders within
the established timeframe and budget
coordinate with related parties (e.g. purchasing and engineering
departments) to ensure all production resources are ready at the
right time
engage the production units to achieve the output targets
identify and address issues arising during the implementation of
the production plan
monitor the implementation process and order status, and
determine if modifications or additional resources are required
6.3 Exhibit professionalism
Be able to
ensure the resources are ready at the right time to complete the
fashion production orders
work collaboratively with key parties involved in each phase of the
production process and ensure their commitments to the
production plan
165
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Effective implementation of a production plan to ensure all
production resources are available at the right time for completing
the fashion production orders.
8. Remark
166
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Allocate orders to factories
2. Code B25
3. Range Plan and allocate fashion orders to factories. This applies to individuals
who are required to select the right factories and allocate the orders to
them for proceeding the fashion production.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
critically review the organisational strategy and policy regarding
factory selection and order allocation
analyse the general production requirements of fashion orders
specify the factors which affect order allocation
select the appropriate approach for order allocation
6.2 Application and process
Be able to
analyse the production requirements of fashion orders (e.g.
quantity, cost, delivery and quality)
select factories that may fulfil the production requirements of
fashion orders
set the criteria for order allocation (e.g. relationship, economies of
scale, distance to the market, quality consistency)
allocate the orders to selected factories based on the criteria
liaise and confirm the order allocation with factories
6.3 Exhibit professionalism
Be able to
demonstrate full awareness of risk factors in order allocation
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Developing a plan for order allocation among the factories with the
aim to fulfil the production requirements of the fashion orders.
8. Remark
167
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Solve problems (production planning and control)
2. Code B15
3. Range Solve problems in the fashion production planning and control
processes. This applies to individuals who are required to work on their
own or in a team to resolve the problem situations of a fashion
business.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
apply the common approaches to problem-solving (e.g. analytic,
creative, collaborative)
examine the common problems related to fashion production
planning and control
review the organisational policy in relation to solving fashion
production planning and control problems
understand the functions and process of fashion production
planning and control
apply logical thinking and soft skills to facilitate problem-solving
6.2 Application and process
Be able to
define the problems and identify their extent and nature by means
of observation or investigation
determine areas of expertise and data required to analyse the
problem
develop approaches appropriate to the context as well as
protocols for obtaining required data and information
gather data and information and assess the situation based on
experience or specialist knowledge
analyse the causes of the problem and develop solutions
select the most appropriate solution to address the problem (e.g.
with the best cost-benefit ratio)
consult external parties or stakeholders (e.g. software suppliers)
when required
identify resources to implement the solutions and gain approval
when required
monitor and evaluate the effectiveness of the solutions
168
6.3 Exhibit professionalism
Be able to
build on experience and established network to assist problem-
solving
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Resolution of problems in the fashion production planning and
control processes by analysing the causes of problems to develop
appropriate solutions.
8. Remark
169
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Allocate production capacity
2. Code B12
3. Range Allocate capacity to production lines for specific fashion production
orders. This applies to individuals who are required to allocate sufficient
amount of capacity to production lines to support the completion of
specific fashion production orders.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
identify the organisational policy and procedure regarding
production capacity allocation
assess the sufficiency of capacity for specific fashion production
orders throughout the production period
specify the factors that would affect production capacity allocation
describe the common problems in allocating capacity for fashion
production orders
6.2 Application and process
Be able to
assess the production schedule and capacity requirements for
completing a fashion production order
examine if the existing capacity of production lines (e.g. current
workloads) is sufficient for executing the production order
assign and secure a sufficient amount of capacity (e.g. skilled
operator hours, special machine hours) for the production period
keep records of capacity allocation in accordance with
organisational procedures
6.3 Exhibit professionalism
Be able to
allocate the required capacity for each fashion production order in
a timely manner
stay responsive to the dynamic changes of the fashion production
environment
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Allocation of a sufficient amount of capacity to production lines to
support the completion of specific fashion production orders.
8. Remark
170
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Allocate production materials
2. Code B13
3. Range Allocate materials to production lines for specific fashion production
orders. This applies to individuals who are required to allocate sufficient
amount of materials to production lines to ensure the completion of
specific fashion production orders.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
identify the organisational policy and procedure regarding
production materials allocation
assess the inventory or delivery of materials for specific fashion
production orders throughout the production period
specify the factors that would affect production materials allocation
describe the common problems in allocating materials for fashion
production orders
6.2 Application and process
Be able to
assess the production schedule and material requirements for
completing a fashion production order
examine if the existing inventory or planned material procurement
is sufficient for executing the production order
arrange for specified materials to arrive at the production units
across the production process
keep records of materials allocation in accordance with
organisational procedures
6.3 Exhibit professionalism
Be able to
allocate the required materials for each fashion production order in
a timely manner
stay responsive to the dynamic changes of the material market
and fashion production environment
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Allocation of sufficient amount of materials to production lines to
ensure the completion of specific fashion production orders.
8. Remark
171
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Collect data for production planning and control
2. Code B4
3. Range Collect data for production planning and control of a fashion business.
This applies to individuals who are required to gather data for
production planning and control at a particular stage.
4. Level 3
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the data requirements for a given stage of fashion
production planning and control (e.g. pre-planning, scheduling)
state the sources of data for typical fashion production planning
and control purposes (e.g. estimating, material allocation,
inventory control)
employ a range of methods, system tools and databases for
collecting data for fashion production planning and control (e.g.
ERP, system report)
6.2 Application and process
Be able to
confirm the fashion production planning and control stage and
purpose for which data collection is performed
identify the range of data required and locate their sources
employ appropriate methods to collect the data with consideration
of their time-specific availability
clarify unclear or missing data with related parties
organise the collected data in a form that is ready for use to
facilitate analysis for the production planning and control purpose
6.3 Exhibit professionalism
Be able to
ensure the data are latest, complete and accurate
deal with the dynamic nature of changing fashion production
environment
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Collection and organisation of data for a particular stage and
purpose of production planning and control of a fashion business
that can facilitate further analysis.
8. Remark
172
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Review capacity utilisation
2. Code B23
3. Range Review capacity utilisation of the fashion production unit. This applies to
individuals who are required to review the status of capacity utilisation
and make suggestions for achieving the expected optimal level in the
long run.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
explain the concept of capacity utilisation and its effect on
production and profitability
select the approaches used for analysing the long-term trend or
pattern of capacity utilisation
compare options for improving capacity utilisation issues (e.g.
underload) in the long run and at the strategic level
apply the analytical skill in identifying common issues of capacity
utilisation
6.2 Application and process
Be able to
compile all data on capacity utilisation over a specific period of
time
apply an appropriate approach in analysing the long-term trend or
pattern of capacity utilisation
assess common issues of capacity utilisation that have a
significant impact on production and profitability
develop and compare options for solving the common issues.
consult with related parties if required
make a recommendation for long term improvement on capacity
utilisation
6.3 Exhibit professionalism
Be able to
make suggestions to enhance capacity utilisation that drives
profitability
173
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Review of the capacity utilisation of a fashion production unit and
making suggestions for achieving the expected optimal level in the
long run.
8. Remark
174
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Review material utilisation
2. Code B27
3. Range Review material utilisation of the fashion production line. This applies to
individuals who are required to review the level of actual material
utilisation and make suggestions for achieving the highest possible level
in the next production run.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
explain the concept of material utilisation and its effect on
production and profitability
select the approaches used for analysing the level or variation in
material utilisation
compare options for improving material utilisation issues (e.g.
wastage) in the production run and at the strategic level
apply the analytical skill in identifying common issues of material
utilisation
6.2 Application and process
Be able to
compile all data on actual material utilisation over a specific period
of time
apply an appropriate approach in analysing the level or variation in
material utilisation
assess common issues of material utilisation that have a
significant impact on production and profitability
develop and compare options for solving the common issues
consult with related parties if required
make a recommendation for improving the level of material
utilisation in the next production run
6.3 Exhibit professionalism
Be able to
make suggestions to enhance material utilisation that drives
profitability
175
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Review of the material utilisation of a fashion production line and
making suggestions for achieving the highest possible level in the
next production run.
8. Remark
176
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Review production performance
2. Code B24
3. Range Review the performance data of fashion production to ensure the
ongoing attainment of production goals. This applies to individuals who
are required to review and analyse the production performance in
achieving the production goals of a fashion business.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the purposes of and procedures for conducting a
production performance review
apply a range of specialised approaches for reviewing
performance data of different fashion production units
review different aspects of production performance of a fashion
production unit (e.g. on-time delivery, shipment quantity) to identify
areas for improvement
establish appropriate indicators for measuring production
performance
6.2 Application and process
Be able to
define the purposes and scope of production performance review
establish key performance indicators (KPI) and measures in
accordance with the production goals
determine the performance targets for each KPI in consultation
with stakeholders
analyse key performance data to identify deviations of
performance against performance targets (e.g. short shipment
percentage, on-time delivery percentage)
analyse factors inhibiting production performance to identify areas
for improvement
report the key issues and suggest improvement measures for
different aspects of production performance
6.3 Exhibit professionalism
Be able to
critically evaluate production performance from an all-round
perspective and at a system level
177
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Review and analysis of the performance data to identify
opportunities for enhancing the efficiency and effectiveness in
achieving the production goals of fashion business.
8. Remark
178
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Monitor capacity utilisation
2. Code B18
3. Range Monitor capacity utilisation of a fashion production unit. This applies to
individuals who are required to monitor the extent to which productive
capacity is being used in the generation of products and react to critical
situations that may have an impact on production or profitability.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
explain the concept of capacity utilisation and its effect on
production and profitability
review the common approaches and methods in determining
capacity utilisation
plan to collect data for capacity utilisation
identify issues of capacity utilisation by analysing related data
develop options in reacting to capacity utilisation issues (e.g.
overload)
6.2 Application and process
Be able to
identify the optimal capacity utilisation of the existing facilities
select an approach for determining capacity utilisation
devise a plan for collecting data at checkpoints in accordance with
the selected method
monitor the capacity utilisation by analysing the data during
production
identify issues of capacity utilisation that may have an impact on
production or profitability (e.g. overload)
decide on corrective actions in response to the identified issues
(e.g. managing shifts).
consult with related parties if required
6.3 Exhibit professionalism
Be able to
adopt a cost-effective approach in determining capacity utilisation
stay alert of signals that reveal issues of capacity utilisation
179
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Monitoring the capacity utilisation of a fashion production unit by
analysing the relevant data and identifying issues of capacity
utilisation that may have an impact on production or profitability.
8. Remark
180
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Monitor material utilisation
2. Code B19
3. Range Monitor material utilisation of a fashion production line. This applies to
individuals who are required to monitor the extent to which allocated
materials are being used in the fashion production process and react to
critical situations that may have an impact on production or profitability.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
explain the concept of material utilisation and its effect on
production and profitability
review the common approaches and methods in determining
material utilisation
plan to collect data for material utilisation
identify issues of material utilisation by analysing related data
develop options in reacting to material utilisation issues (e.g.
safety stock, leftover)
6.2 Application and process
Be able to
identify the highest possible material utilisation level of the
production line
select an approach for determining material utilisation
devise a plan for collecting data at checkpoints in accordance with
the selected method
monitor the material utilisation by analysing the data during
production
identify issues of material utilisation that may have an impact on
production or profitability (e.g. over-consumption)
decide on corrective actions in response to the identified issues
(e.g. reducing wastage, replenishing stock)
consult with related parties if required
6.3 Exhibit professionalism
Be able to
adopt a cost-effective approach in determining material utilisation
stay alert of signals that reveal issues of material utilisation
181
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Monitoring the material utilisation of a fashion production line by
analysing the relevant data and identifying any issues of material
utilisation that may have an impact on production or profitability.
8. Remark
182
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Monitor production progress
2. Code B20
3. Range Monitor the work progress of fashion production units. This applies to
individuals who are required to control the work progress of fashion
production units to ensure completion of production orders in the agreed
timeframe.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
familiarise with the production flow and line balancing
apply a range of tools for monitoring the production progress
apply a range of specialised approaches for collecting and
analysing production progress data
explain the key obstacles that can affect the production progress
6.2 Application and process
Be able to
identify the production schedule and the key dates of different
production activities
assign checkpoints for monitoring and tracking the work progress
of production units in the production activities
collect production progress data at the checkpoints (e.g. cutting
output, work-in-progress, daily output)
analyse the production progress data to identify deviations from
the production schedule
consult with related parties for solutions or making adjustments to
the production schedule if appropriate
6.3 Exhibit professionalism
Be able to
tackle unexpected situations in a professional manner
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Monitoring the work progress of fashion production units to ensure
completion of production orders in the agreed timeframe.
8. Remark
183
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Production Planning and Control
1. Title Report production progress
2. Code B22
3. Range Report work progress of fashion production units. This applies to
individuals who are required to report the status of fashion production
activities. 4. Level 3
5. Credit 2
6. Competency Performance Requirements 6.1 Knowledge in the subject area Be able to understand the production progress reporting schedule of the
organisation (e.g. weekly, monthly)
state the key content of production reports and the reporting
format
understand the techniques for reporting work progress of the
responsible production units
6.2 Application and process Be able to identify data and records that have to be included in the progress
report
organise and collate production records (e.g. progress sheets,
system records) and then consolidate the required information for
the report
report on production issues and the corresponding arrangements
in the period
prepare the production progress report
6.3 Exhibit professionalism Be able to report work progress of the production units in a timely and
accurate manner
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish: Reporting the status of fashion production activities by collecting
the data and information related to the work progress of production
units and updates on production issues.
8. Remark
184
4.12 Units of Competency for
Laundry Services
185
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Set laundry machine control system
2. Code L10
3. Range Set laundry machine control system. This applies to individuals who are
required to set laundry machine control system and configure or adjust
associated programmes on the basis of business or client needs or
requirements.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
familiarise with the functions, range of application and main
technical parameters of common laundry machines
understand the correct methods for configuring programmes and
setting control system
understand the procedures and guidelines for setting laundry
machines in the organisation
6.2 Application and process
Be able to
identify the client requirements or the handling requirements of
clothing items
adjust or input associated parameters based on the requirements
to configure or adjust the programmes required
conduct trial runs of the programmes and make adjustments when
necessary
record the programmes and control system settings, and inform
related parties
seek support from technical support units (e.g. manufacturers)
when necessary
6.3 Exhibit professionalism
Be able to
fully understand the settings and configurations of laundry
machines in the organisation
carefully test the programmes and control system settings to
ensure fulfilment of requirements
186
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Setting laundry machine control system and configure or adjust
associated programmes on the basis of business or client needs
or requirements.
8. Remark
187
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Identify cleaning and finishing processes required
2. Code L6
3. Range Identify cleaning and finishing processes required for clothing items to
make the most appropriate arrangement. This applies to individuals who
are required to arrange the most appropriate handling processes for
clothing items based on considerations of their characteristics.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
familiarise with the work processes of laundry services and the
handling arrangements of different clothing items
understand the importance of and techniques for making a
reasonable arrangement of laundry work processes
relate characteristics of clothing items to the cleaning and finishing
processes and conditions required (e.g. time, temperature)
use test methods to identify materials and stain types
assess the potential risks in the process of cleaning and finishing
clothing items
6.2 Application and process
Be able to
use appropriate methods (e.g. test) to identify material
characteristics of clothing items and potential risks in the cleaning
and finishing processes (e.g. colour fading)
use appropriate methods (e.g. checking orders for causes of
stains, performing tests) to identify types and degrees of stains on
clothing items
decide the cleaning and finishing processes and conditions
required according to characteristics of clothing items
communicate with the customer to determine the cleaning and
finishing arrangements when necessary
arrange for handling by related parties according to the cleaning
and finishing arrangements of clothing items
6.3 Exhibit professionalism
Be able to
comprehensively assess the potential risks in the process of
cleaning and finishing clothing items
carefully test clothing items and accessories to reduce the
188
likelihood of mistake
keep regular updates on the cleaning and finishing requirements
of upcoming fashion styles and materials
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Arranging the most appropriate handling processes for clothing
items based on considerations of their characteristics.
8. Remark
189
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Identify stain removal methods
2. Code L4
3. Range Identify stain removal methods to remove stains on clothing items. This
applies to individuals who are required to select stain removal agents,
methods and procedures according to both stain types and
characteristics of clothing items.
4. Level 4
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the general material characteristics of clothing items
familiarise with the stain classification
familiarise with the application of different stain removal agents
understand different stain removal methods and their associated
procedures and precautions
relate stains to the characteristics of clothing items and the stain
removal agents and methods required
assess the extent and risks of stain removal on clothing items
6.2 Application and process
Be able to
analyse the type(s) of stain(s)
identify the characteristics of clothing items (e.g. materials)
select stain removal agents, methods and procedures according to
both stain types and characteristics of clothing items
assess the extent of stain removal, and inform customers of the
expected extent and potential risks when necessary
inform and arrange related parties to perform the stain removal
6.3 Exhibit professionalism
Be able to
carefully assess the applicability and potential risks of different
stain removal methods
keep accumulating experience from practice and have insight into
the application of different stain removal agents
190
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Selection of stain removal agents, methods and procedures
according to both stain types and characteristics of clothing items.
8. Remark
191
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Apply continuous batch washing system
2. Code L64
3. Range Apply continuous batch washing system to control linen cleaning
processes. This applies to individuals who are required to apply
automated continuous batch washing system by following established
business procedures as well as to control and complete the linen cleaning
process in each stage.
4. Level 3
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
describe the categories and characteristics of common clothing items
(including materials)
familiarise with the control methods for automated continuous batch
washing system and its characteristics
understand the safe operation guidelines for automated continuous
batch washing system and ancillary equipment in the organisation
Interpret the common signals of washing system
understand the automated linen washing processes and the
coordination among related parties
6.2 Application and process
Be able to
set the cleaning priorities and sequencing of linens according to the
production plan
adjust the cleaning sequence based on actual situation
determine the correct loads (e.g. weight, volume)
prepare continuous batch washing system as well as detergents and
additives in accordance with established procedures
start up the system to clean linens
monitor the system operation to ensure the smooth completion of
cleaning processes
make appropriate responses according to the system signals and
coordinate with related parties to solve production issues when there
is operational fault of the system and ancillary equipment
192
6.3 Exhibit professionalism
Be able to
completely control the operation of laundry production and properly
coordinate among related parties to cope with production issues in a
flexible manner
observe safety precautions and correctly operate automated
continuous batch washing system and ancillary equipment
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Applying automated continuous batch washing system by following
established business procedures as well as controlling and
completing the linen cleaning process in each stage.
8. Remark
193
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Apply iron for ironing works
2. Code L13
3. Range Apply iron to perform ironing on clothing items. This applies to
individuals who are required to apply iron to carry out manual ironing
procedures on different clothing items according to both characteristics
of clothing items and the corresponding ironing and finishing
requirements.
4. Level 3
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
familiarise with the functions and application of iron and ancillary
equipment or tools (e.g. vacuum table, water sprayer)
relate material characteristics to the ironing methods and
conditions required (e.g. moisture, temperature, pressure, time)
describe the categories and characteristics of common clothing
items (including materials)
state the ironing standards and associated skills of different
clothing items
6.2 Application and process
Be able to
assess the characteristics and ironing and finishing requirements
of clothing items to identity the ironing methods and conditions
required
prepare iron and ancillary equipment or tools in accordance with
established procedures
apply appropriate techniques to carry out manual ironing
procedures on clothing items
record ironing works of clothing items according to established
procedures (e.g. time, quantity)
check if the clothing items have reached the required ironing
standards and then arrange for handling by related parties
6.3 Exhibit professionalism
Be able to
keep accumulating experience from practice to pursue perfection
of skills of ironing different clothing items
keep regular updates on the ironing and finishing requirements of
upcoming fashion styles and materials
194
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Applying iron to carry out manual ironing procedures on different
clothing items according to both characteristics of clothing items
and the corresponding ironing and finishing requirements.
8. Remark
195
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Apply pressing machine for ironing works
2. Code L16
3. Range Apply manual pressing machine to perform ironing on clothing items.
This applies to individuals who are required to apply manual pressing
machine to iron different clothing items according to both characteristics
of clothing items and the corresponding ironing and finishing
requirements.
4. Level 3
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
familiarise with the functions and application of pressing machine
relate material characteristics to the ironing methods and
conditions required (e.g. moisture, temperature, pressure, time) describe the categories and characteristics of common clothing
items (including materials)
state the ironing standards and associated skills of different
clothing items
understand the safe operation guidelines for pressing machine
and ancillary equipment in the organisation
6.2 Application and process
Be able to
assess the characteristics and ironing and finishing requirements
of clothing items to identity the ironing methods and conditions
required
prepare pressing machine and ancillary equipment, and then place
clothing items onto the appropriate position in accordance with
established procedures
apply appropriate techniques to iron clothing items
record ironing works of clothing items according to established
procedures (e.g. time, quantity)
check if the clothing items have reached the required ironing
standards and then arrange for handling by related parties
6.3 Exhibit professionalism
Be able to
keep improving ironing skills and efficiency
proactively report any faults of pressing machine and ancillary
equipment to related parties
196
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Applying manual pressing machine to iron different clothing items
according to both characteristics of clothing items and the
corresponding ironing and finishing requirements.
8. Remark
197
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Classify items
2. Code L2
3. Range Classify clothing items into preliminary cleaning classifications. This
applies to individuals who are required to consider the basic
characteristics of clothing items and preliminarily classify them into
appropriate cleaning classifications.
4. Level 3
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the common cleaning methods
understand the methods and principles of classifying clothing
items
describe the categories and characteristics of common clothing
items (including materials)
outline the stain types and the general preparatory procedures for
cleaning
6.2 Application and process
Be able to
identify the methods and principles for classifying clothing items
consider the basic characteristics of clothing items and
preliminarily classify them into appropriate cleaning classifications
identify the special handling requirements of clothing items and
prepare for special classifications (e.g. express service)
record issues related to clothing items (e.g. stain locations) so as
to assist related parties in handling
6.3 Exhibit professionalism
Be able to
carefully identify the appropriate cleaning classifications for
clothing items
proactively solicit support from related parties or refer care label
instructions to decide the appropriate cleaning classifications
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Considering the basic characteristics of clothing items and
preliminarily classifying them into appropriate cleaning
classifications.
8. Remark
198
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Perform complex garment alteration
2. Code L62
3. Range Perform complex alteration on a garment so as to fit it to the wearer. It
applies to those who are already equipped with simple garment
alteration competency and are required to make complex changes to
the garment (e.g. altering girth dimension of garment, altering garment
length at cuff) using advanced alteration techniques in accordance with
the customer’s requirements.
4. Level 3
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
describe the construction, pattern making and making up
processes of complex garments (e.g. jacket)
understand the materials used for making up complex garments
apply the facilities and techniques required for performing complex
garment alterations
identify the alteration requirements and determine the garment
alteration operation
conduct body and garment measurements
evaluate fitting of garment on the customer
communicate and collect feedback from the customer
understand the general quality requirements for a garment
6.2 Application and process
Be able to
identify the types of garment alteration
determine alteration requirements
determine the garment alteration operation
measurements are taken where alteration is required
prepare materials and workstation for altering the garment
conduct complex garment alteration by advanced alteration
techniques according to the requirements
perform fitting of the altered garment on the customer to evaluate
the performance
take appropriate actions or make adjustments based on the
evaluation and customer’s feedback
perform routine maintenance of machine, equipment and tools for
garment alteration
199
6.3 Exhibit professionalism
Be able to
demonstrate sophisticated fitting evaluation and problem-solving
techniques
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Performing complex alteration on a garment using advanced
techniques in accordance with the requirements.
8. Remark
200
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Perform stain removal
2. Code L5
3. Range Perform stain removal by carrying out the required procedures on
clothing items. This applies to individuals who are required to remove
stains on clothing items by carrying out different stain removal
procedures according to the selected methods.
4. Level 3
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
state the procedures and associated techniques of different stain
removal methods
describe the categories and characteristics of common clothing
items (including materials)
familiarise with different stain removal equipment or tools as well
as the functions and application of stain removal agents
familiarise with the precautions of stain removal procedures
assess the extent of stain removal and potential risks in the
process
6.2 Application and process
Be able to
identify the stain removal agents, methods and procedures
required for clothing items
prepare stain removal equipment or tools together with the stain
removal agents and auxiliaries
perform different stain removal procedures on clothing items
assess the extent of stain removal, and make adjustments or seek
support from related parties when necessary mark the non-removable stains to assist related parties in handling
6.3 Exhibit professionalism
Be able to
carefully and tactfully perform different stain removal procedures
to ensure removal of stains without damage to clothing items
keep stain removal equipment or tools in good condition
201
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Removal of stains on clothing items by carrying out different stain
removal procedures according to the selected methods.
8. Remark
202
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Carry out hand-washing
2. Code L63
3. Range Carry out hand-washing of clothing items. This applies to individuals
who are required to carry out basic hand-washing procedures to clean
clothing items according to their handling requirements.
4. Level 2
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the purpose and function of performing hand-washing
outline the common basic hand-washing methods (e.g. scrubbing,
soaking) and their associated precautions (e.g. temperature,
strength)
state the care label contents associated with hand-washing
understand the items and ancillary equipment required for carrying
out hand-washing in the organisation
6.2 Application and process
Be able to
identify the basic hand-washing methods required of clothing items prepare the associated hand-washing items and ancillary
equipment (e.g. detergents)
use appropriate techniques to carry out basic hand-washing
procedures to clean clothing items check if the clothing items have attained the required cleaning
results and then arrange for handling by related parties
6.3 Exhibit professionalism
Be able to
skillfully use basic hand-washing techniques and the associated
items and ancillary equipment to ensure thorough cleaning of
clothing items
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Carrying out basic hand-washing of clothing items according to
their handling requirements.
8. Remark
203
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Carry out non-machine drying procedures
2. Code L12
3. Range Carry out non-machine drying procedures to dry clothing items. This
applies to individuals who are required to carry out various non-machine
drying procedures to dry different clothing items according to their
handling requirements.
4. Level 2
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the purpose and function of performing non-machine
drying
outline the common non-machine drying methods (e.g. line drying)
outline the ways that can be used for understanding the
appropriate drying methods of clothing items (e.g. care label)
understand the associated items and ancillary equipment for
carrying out non-machine drying in the organisation
6.2 Application and process
Be able to
identify the required drying methods of clothing items
prepare associated items and ancillary equipment according to the
required drying methods
select a suitable environment and use appropriate techniques to
carry out non-machine drying procedures on clothing items
check if the clothing items have reached the required drying
effects and then arrange for handling by related parties
6.3 Exhibit professionalism
Be able to
pay attention to changes in the environment in which non-machine
drying is carried out
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Carrying out various non-machine drying procedures to dry
different clothing items according to their handling requirements.
8. Remark
204
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Inspect results of cleaning and finishing
2. Code L18
3. Range Inspect the results of cleaning and finishing. This applies to individuals
who are required to inspect clothing items for cleaning and finishing
results in accordance with established procedures.
4. Level 2
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the inspection criteria of different clothing items
outline the general procedures and methods of inspecting the
cleaning and finishing results
describe the categories and characteristics of common clothing
items (including materials)
outline the common problems associated with the results of
cleaning and finishing as well as their handling arrangements (e.g.
rewashing, repair)
6.2 Application and process
Be able to
prepare clothing items in accordance with established procedures
inspect clothing items according to the inspection procedures and
criteria
identify within the specified scopes the common cleaning and
finishing problems on the clothing items
record the problems or set identification symbols on clothing items
(e.g. indicating the location of problem), and then arrange for
handling by related parties
6.3 Exhibit professionalism
Be able to
carefully inspect clothing items to ensure conformance to
standards and requirements
clearly record or mark the problems on clothing items to ensure
their proper handling
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Inspecting clothing items for cleaning and finishing results in
accordance with established procedures.
8. Remark
205
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Operate continuous batch washer
2. Code L9
3. Range Operate continuous batch washer to clean linens. This applies to
individuals who are required to operate continuous batch washer to
clean linens by following established business procedures as well as to
monitor the machine to ensure smooth completion of the cleaning
process in each stage.
4. Level 2
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
outline the structure, functions and operation methods of
continuous batch washer
understand the safe operation guidelines for continuous batch
washer and ancillary equipment in the organisation
interpret the basic signals of continuous batch washer
understand the workflow and requirements of cleaning linens
6.2 Application and process
Be able to
identify the cleaning priorities and sequencing of linens
determine the correct loads (e.g. weight, volume)
prepare continuous batch washer as well as detergents and
additives in accordance with established procedures
load linens into the machine correctly to ensure smooth execution
of the cleaning operation
start up cleaning with the required programme
monitor the smooth completion of cleaning process at each stage
of the machine
make appropriate responses according to the signals or seek
support from related parties when there is operational fault of the
machine and ancillary equipment
6.3 Exhibit professionalism
Be able to
observe safety precautions and correctly operate continuous batch
washer and ancillary equipment
206
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Operating continuous batch washer to clean linens by following
established business procedures as well as monitoring the
machine to ensure smooth completion of the cleaning process in
each stage.
8. Remark
207
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Package and prepare items for storage and despatch
2. Code L23
3. Range Package and prepare clothing items for storage and despatch to ensure
on-time delivery of order items in an appropriate way. This applies to
individuals who are required to package and prepare clothing items for
storage and despatch in accordance with the delivery methods to
ensure on-time delivery of order items in an appropriate way.
4. Level 2
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the delivery methods and procedures of finished
clothing items in the organisation (including rewashed items)
outline the common packaging methods and requirements of
finished clothing items (e.g. returned on hangers)
understand the transportation schedule and storage requirements
of different clothing items
outline the content and remark items (e.g. quantity differences) of
finished items delivery records
6.2 Application and process
Be able to
identify the delivery methods and procedures of finished clothing
items
use appropriate techniques and tools to package clothing items in
accordance with the specified packaging methods and quantities
(e.g. returned on hangers)
store packaged clothing items in the specified location in
accordance with established procedures or transportation
schedule
adjust delivery arrangements in response to changes in production
or transportation schedule
check the quantity of clothing items delivered, update or prepare
delivery records, and seek support from related parties when
necessary
6.3 Exhibit professionalism
Be able to
carefully verify and clearly record the clothing items to be delivered
and their quantity
208
properly package and wrap up clothing items to ensure the
cleanliness and integrity of the items and accessories are
maintained
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Packaging and preparing clothing items for storage and despatch
in accordance with the delivery methods to ensure on-time
delivery of order items in an appropriate way.
8. Remark
209
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Perform garment repair
2. Code L19
3. Range Repair a damaged garment using machines and mending techniques.
It applies to those who are required to repair garments that have
damages on its construction and attachment (e.g. broken seam,
loosened button, broken zipper) but not those on the fabric. It aims to
recover the garment to its original state.
4. Level 2
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
describe the construction and making up processes of a garment
understand the basic materials used for making up a garment
describe the categories and characteristics of common clothing
items (including materials)
apply sewing machines, equipment and tools for garment repair
apply mending techniques on damaged garments
identify the repair requirements and determine the garment repair
operation
understand the general quality requirements for a garment
6.2 Application and process
Be able to
identify the types of garment damage
determine repair requirements
determine the repair operation
prepare machine, equipment and tools for repairing the garment
prepare materials and workstation for repairing the garment
conduct garment repair according to the requirements
check the repaired garment for faults and take appropriate actions
to rectify
perform routine maintenance of machine, equipment and tools for
garment repair
6.3 Exhibit professionalism
Be able to
ensure garment repair requirements are correctly identified
210
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Repairing a damaged garment using machines and mending
techniques to recover the garment to its original state.
8. Remark
211
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Perform simple garment alteration
2. Code L20
3. Range Perform simple alteration on a garment so as to fit it to the wearer. It
applies to those who are required to make simple changes to the
garment (e.g. altering garment length) using basic alteration techniques
in accordance with the customer’s requirements but it does not incur a
new design.
4. Level 2
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
describe the construction and making up processes of a garment
understand the basic materials used for making up simple
garments (e.g. simple shirt)
apply the facilities and techniques required for performing simple
garment alterations
identify the alteration requirements and determine the garment
alteration operation
describe the categories and characteristics of common clothing
items (including materials)
conduct body and garment measurements
understand the general quality requirements for a garment
6.2 Application and process
Be able to
identify the types of garment alteration
determine alteration requirements
determine the garment alteration operation
measurements are taken where alteration is required
prepare materials and workstation for altering the garment
conduct simple garment alteration by basic alteration techniques
according to the requirements
check the altered garment against requirements and make
adjustments where appropriate
perform routine maintenance of machine, equipment and tools for
garment alteration
6.3 Exhibit professionalism
Be able to
ensure garment alteration requirements are correctly identified
212
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Performing simple alteration on a garment using basic techniques
in accordance with the requirements.
8. Remark
213
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Pick and assemble items
2. Code L21
3. Range Pick and assemble finished clothing items and match them with laundry
services orders. This applies to individuals who are required to pick and
assemble clothing items from the finished stock and match them with
laundry services orders.
4. Level 2
5. Credit 1
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the organisational procedures of picking and
assembling finished clothing items and order matching (e.g.
automated system)
outline the common methods of picking and assembling clothing
items
outline the common problems associated with the process of
picking and assembling clothing items as well as their handling
arrangements (e.g. lost identification tag, missing order items)
understand the storage requirements of matched order items (e.g.
clean laundry trolley)
6.2 Application and process
Be able to
identify the established procedures and methods for picking and
assembling finished clothing items
pick and assemble clothing items from the finished stock and
match them with laundry services orders in accordance with the
business procedures
check order contents (e.g. style, quantity) to ensure they are
identical with that of the assembled clothing items
request confirmation of clothing items or support from related
parties when necessary
store matched order items according to established procedures or
requirements
6.3 Exhibit professionalism
Be able to
carefully check order contents and match them with the
corresponding clothing items
214
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Picking and assembling clothing items from the finished stock and
matching them with laundry services orders by following
established business procedures.
8. Remark
215
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Prepare items for cleaning
2. Code L3
3. Range Perform pre-cleaning preparation to properly carry out the preparatory
works required for clothing items. This applies to individuals who are
required to carry out different preparatory works according to the
handling requirements of clothing items so as to ensure every item can
complete the cleaning process in a safe and smooth manner.
4. Level 2
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the purpose and function of pre-cleaning preparation
understand the pre-cleaning preparatory works and processes in
the organisation
use a range of tools (e.g. laundry bag) and techniques to perform
the common pre-cleaning preparatory works
use laundry services terminology for communications about
handling clothing items
6.2 Application and process
Be able to
identify the pre-cleaning preparatory works required for clothing
items
prepare the tools and ancillary supplies according to the handling
requirements of clothing items
use the tools and techniques to perform different preparatory
works on clothing items (e.g. removal of accessories or wrapping
with aluminium foil)
record the works (e.g. removed accessories) in accordance with
established procedures to assist related parties in handling (e.g.
recovery after cleaning)
seek support from appropriate parties to solve difficulties in the
preparation process
6.3 Exhibit professionalism
Be able to
carefully perform all pre-cleaning preparatory works required for
clothing items
clearly record or communicate the follow-up issues to ensure
proper handling of clothing items
216
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Carrying out different preparatory works according to the handling
requirements of clothing items.
8. Remark
217
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Receive and check items
2. Code L1
3. Range Receive and check clothing items to identify problems so as to make
proper handling. This applies to individuals who are required to receive
and perform simple checking on clothing items in the laundry shop or
workshop so as to identify existing or potential problems and have them
handled.
4. Level 2
5. Credit 1
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the importance and purpose of proper receipt and
checking of clothing items
outline the laundry services procedures and criteria for receiving
and checking clothing items
describe the common problems and risks associated with clothing
items
outline the ways and methods that can be used for understanding
clothing items (e.g. care label)
use common laundry services terminology for communications
about receiving and checking clothing items
6.2 Application and process
Be able to
identify the established procedures and criteria for receiving and
checking clothing items
receive clothing items in accordance with the business procedures
check clothing items in accordance with the criteria and
procedures
identify clothing items that cannot be handled and make
appropriate arrangements (e.g. communicate with and return the
items to the customer)
record the problems located
explain the problems to the customer and seek instructions when
necessary (e.g. returning items to customer, special treatment)
set identification symbols on clothing items (e.g. identification tags)
to assist related parties in handling in accordance with procedural
requirements
218
6.3 Exhibit professionalism
Be able to
check and try to understand clothing items with care and effort so
as to identify problems for customer confirmation
accurately record the problems so as to make proper handling of
clothing items
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Receiving and checking clothing items by following established
procedures and then recording and confirming the problems
located to assist related parties in handling.
8. Remark
219
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Operate calender for ironing works
2. Code L14
3. Range Operate calender to perform ironing on linens. This applies to
individuals who are required to operate calender to iron linens by
following established business procedures.
4. Level 1
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
outline the functions and operation methods of calender
understand the safe operation guidelines for calender and ancillary
equipment in the organisation
understand the workflow and requirements of ironing linens
6.2 Application and process
Be able to
identify the ironing requirements of linens
prepare calender and ancillary equipment, and then correctly feed
linens onto the specified position in accordance with established
procedures
start up ironing with the required programme
seek support from related parties when there is operational fault of
calendar and ancillary equipment
record ironing works of linens according to established procedures
(e.g. time, quantity)
6.3 Exhibit professionalism
Be able to
observe safety precautions and correctly operate calender and
ancillary equipment
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Operating calender to iron linens by following established business
procedures.
8. Remark
220
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Operate dry-cleaning machine
2. Code L7
3. Range Operate dry-cleaning machine to clean clothing items. This applies to
individuals who are required to operate dry-cleaning machine to clean
different dry-cleaning items by following established business
procedures.
4. Level 1
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
outline the functions and operation methods of dry-cleaning
machine
understand the safe operation guidelines for dry-cleaning machine
and ancillary equipment in the organisation
understand the workflow and requirements of performing dry-
cleaning on clothing items
6.2 Application and process
Be able to
identify the dry-cleaning priorities and sequencing of clothing items
determine the correct load size or weight
prepare dry-cleaning machine as well as solvents and additives,
and then load clothing items in accordance with established
procedures
start up dry-cleaning with the required programme
seek support from related parties when there is operational fault of
dry-cleaning machine and ancillary equipment
record dry-cleaning works according to established procedures
(e.g. time, quantity)
unload clothing items and deliver them to related parties for
handling
6.3 Exhibit professionalism
Be able to
observe safety precautions and correctly operate dry-cleaning
machine and ancillary equipment
221
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Operating dry-cleaning machine to clean different dry-cleaning
items by following established business procedures.
8. Remark
222
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Operate dryer
2. Code L11
3. Range Operate dryer to dry clothing items. This applies to individuals who are
required to operate dryer to dry different clothing items by following
established business procedures.
4. Level 1
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
outline the functions and operation methods of dryer
understand the safe operation guidelines for dryer and ancillary
equipment in the organisation
understand the workflow and requirements of drying clothing items
6.2 Application and process
Be able to
identify the drying priorities and sequencing of clothing items as
well as their finishing arrangements (e.g. ironing and finishing,
folding)
determine the correct load size or weight
prepare dryer and then load clothing items in accordance with
established procedures
start up the required programme to dry clothing items
seek support from related parties when there is operational fault of
dryer and ancillary equipment record drying works according to established procedures (e.g.
time, quantity) unload clothing items and deliver them to related parties for
handling
6.3 Exhibit professionalism
Be able to
observe safety precautions and correctly operate dryer and
ancillary equipment (including prevention of fire hazards caused
by negligence)
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Operating dryer to dry different clothing items by following
established business procedures.
8. Remark
223
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Operate form finisher for ironing works
2. Code L17
3. Range Operate form finisher to perform ironing on clothing items. This applies
to individuals who are required to operate form finisher to iron clothing
items by following established business procedures.
4. Level 1
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
outline the functions and operation methods of form finisher (e.g.
collar & cuff finishing, body form finisher)
understand the safe operation guidelines for form finisher and
ancillary equipment in the organisation
understand the workflow and requirements of ironing clothing
items with form finisher (e.g. secured and straightened on the
former)
6.2 Application and process
Be able to
identify the ironing requirements of clothing items
prepare form finisher and ancillary equipment, and then correctly
place clothing items onto the specified position in accordance with
established procedures
start up ironing with the required programme
seek support from related parties when there is operational fault of
form finisher and ancillary equipment
record ironing works of clothing items according to established
procedures (e.g. time, quantity)
6.3 Exhibit professionalism
Be able to
observe safety precautions and correctly operate form finisher and
ancillary equipment
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Operating form finisher to iron clothing items by following
established business procedures.
8. Remark
224
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Operate tunnel finisher for ironing works
2. Code L15
3. Range Operate tunnel finisher to perform ironing on clothing items. This applies
to individuals who are required to operate tunnel finisher to iron clothing
items by following established business procedures.
4. Level 1
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
outline the functions and operation methods of tunnel finisher
understand the safe operation guidelines for tunnel finisher and
ancillary equipment in the organisation
understand the workflow and requirements of ironing clothing
items through tunnel finisher
6.2 Application and process
Be able to
identify the ironing requirements of clothing items
prepare tunnel finisher and ancillary equipment, and then correctly
hang clothing items onto the specified position in accordance with
established procedures
start up ironing with the required programme
seek support from related parties when there is operational fault of
tunnel finisher and ancillary equipment
record ironing works of clothing items according to established
procedures (e.g. time, quantity)
6.3 Exhibit professionalism
Be able to
observe safety precautions and correctly operate tunnel finisher
and ancillary equipment
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Operating tunnel finisher to iron clothing items by following
established business procedures.
8. Remark
225
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Operate washing machine
2. Code L8
3. Range Operate washing machine to clean clothing items. This applies to
individuals who are required to operate washing machine to clean
different washing items by following established business procedures.
4. Level 1
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
outline the functions and operation methods of washing machine
understand the safe operation guidelines for washing machine and
ancillary equipment in the organisation
understand the workflow and requirements of performing washing
on clothing items
6.2 Application and process
Be able to
identify the washing priorities and sequencing of clothing items
determine the correct load size or weight
prepare washing machine as well as detergents and additives, and
then load clothing items in accordance with established
procedures
start up washing with the required programme
seek support from related parties when there is operational fault of
washing machine and ancillary equipment
record washing works according to established procedures (e.g.
time, quantity)
unload clothing items and deliver them to related parties for
handling
6.3 Exhibit professionalism
Be able to
observe safety precautions and correctly operate washing
machine and ancillary equipment
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Operating washing machine to clean different washing items by
following established business procedures.
8. Remark
226
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Perform folding works
2. Code L22
3. Range Perform folding to meet clothing item delivery requirements. This
applies to individuals who are required to fold clothing items manually or
with folding machine according to their delivery requirements.
4. Level 1
5. Credit 1
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the folding procedures and delivery requirements of
ordinary clothing items (e.g. manual, machine folding)
outline the manual folding methods of common clothing items
wherein the use of folding machine is required,
outline the functions and operation methods of folding
machine
understand the safe operation guidelines for folding machine
and ancillary equipment in the organisation
6.2 Application and process
Be able to
identify the delivery requirements and folding methods of clothing
items
fold clothing items in accordance with the specified manual folding
methods
wherein the use of folding machine is required,
prepare folding machine and ancillary equipment, and then
correctly feed the items onto the specified position in
accordance with established procedures
start up folding with the required programme
seek support from related parties when there is operational
fault of folding machine and ancillary equipment
6.3 Exhibit professionalism
Be able to
pay attention to the cleanliness of environment in which folding
works are performed
observe safety precautions and correctly operate folding machine
and ancillary equipment
227
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Folding clothing items manually or with folding machine by
following established business procedures and delivery
requirements.
8. Remark
228
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Manage goods promotional activities
2. Code 105055L4
3. Range This unit of competency (UoC) is applicable to staff responsible for
promotional activities in the retail industry. It covers the abilities to
analyse and judge meticulously; manage goods promotional activities
effectively in accordance with factors such as the organisation’s
marketing plan, business objectives and resources invested and assist
the organisation’s retail business development.
4. Level 4
5. Credit 6
6. Competency Performance Requirements
1. Knowledge of goods promotional activities
Possess international marketing knowledge
Understand marketing theories
Understand the organisation’s marketing objectives and resources
invested in promotion and publicity
Understand goods provided by the organisation and details of
goods to be launched, including:
Existing/expected sales performance of goods
Different sales channels of goods
Different groups of target customers of goods
Basic factors affecting the sales performance of goods, etc.
Understand the procedures for collecting and reporting the sales
information of goods
Master the business skills and system management methods for
goods promotional activities
Master manpower and interpersonal skills for goods promotional
activities
Understand related business ordinances and codes governing
goods promotion
2. Manage goods promotional activities
Apply sound organisation and management skills to manage,
coordinate and monitor the goods promotional activities of the
organisation, including: Plan publicity and promotional activities
Refer to related information channels to give assistance
in the planning of publicity and promotional activities
Devise and assess publicity and promotional activities
to ensure that they fulfil the requirements of the
company and are suitable for local culture
229
Plan publicity and promotional activities according to
market demand
Discuss with related persons to decide the overall
publicity and promotion policy/direction
Cooperate with colleagues of the accounting
department to ensure that the schedule and costs of
promotional activities fall within resources budget
Formulate the entire promotional plan for products
and/or service to be promoted
Arrange publicity and promotional activities
Find out and arrange resources required for supporting
publicity and promotional activities in order to achieve
intended objectives
Find out, decide and allocate duties and responsibilities
of overseas and local staff responsible for publicity and
promotional activities
Build relationship with the target groups of the overseas
market
Support overseas staff who are engaged in publicity
and promotional activities
Make use of business network to organise publicity and
promotional activities
Review publicity and promotional activities
Listen to customers’ feedback to assess the
effectiveness of publicity and promotional activities and
give suggestions for future activities
Assess the effectiveness of the planning process in
order to formulate and improve future planning for
publicity and promotional activities
Analyse costs and schedule in order to calculate the
effectiveness of publicity and promotional activities
Give suggestions and constructive opinions for future
development direction
3. Exhibit professionalism
Ensure the adherence to all ordinances and governing codes
when managing goods promotional activities
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to:
Manage goods promotional activities in accordance with factors
such as the organisation’s business objectives and invested
resources; and
Review the effectiveness of publicity and promotional activities
and give suggestions for improving future publicity activities.
8. Remark Adopted from the Specification of Competency Standards for the Retail
Industry (Version 1)
230
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Build and maintain customer relationships
2. Code L29
3. Range Build and maintain relationships with customer of laundry services. This
applies to individuals who are required to build and maintain a long-term
trust relationship with the customers in the interactions so as to improve
the business performance.
4. Level 3
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
recognise the importance of good customer relationship to laundry
services business
understand the guiding principles and associated measures or
guidelines about customer relationship of the organisation (e.g.
loyalty programme)
understand the methods and techniques for building and
maintaining daily customer relationships
6.2 Application and process
Be able to
use appropriate techniques to know and build relationships with
customers and to understand their needs and preferences of
laundry services
use appropriate methods and channels to keep contact with
customers so as to maintain customer relationships
record, renew or retrieve customer information when necessary
execute applicable customer relationship activities in accordance
with project planning of the organisation (e.g. invitation to become
a member)
6.3 Exhibit professionalism
Be able to
adopt a positive and friendly attitude to build a good relationship
with all kinds of customers
carefully store the personal information of customers
231
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Building and maintaining a long-term trust relationship with
customers in the interactions so as to improve the business
performance.
8. Remark Modified from the UoC of Specification of Competency Standards for
the Retail Industry (Version 1, UoC code: 105074L2)
232
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Implement laundry storage and organisation
2. Code L38
3. Range Implement laundry storage and organisation at laundry shops. This
applies to individuals who are required to implement laundry storage
and organisation at laundry shops to make effective use of space and
ensure orderly receipt and delivery of clothing items.
4. Level 3
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the importance and principles of proper storage and
organisation of clothing items
understand the common approaches to space utilisation and
clothing items storage and organisation of laundry shops
familiarise with the common clothing items storage methods and
precautions (e.g. storage location)
understand the organisational procedures and guidelines for
clothing items storage and organisation (including safety, hygiene)
6.2 Application and process
Be able to
identify the categories and storage requirements of clothing items
use appropriate approaches to store clothing items at the specified
locations in accordance with storage requirements
place clothing items safely and orderly by using appropriate
methods (e.g. by weight, order number)
arrange suitable storage and locations for special clothing items
when necessary
record storage information of clothing items
6.3 Exhibit professionalism
Be able to
systematically store and organise clothing items of the laundry
shop
effectively utilise storage space in the shop
233
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Implementing laundry storage and organisation at laundry shops in
accordance with the requirements so as to make effective use of
space and ensure orderly receipt and delivery of clothing items.
8. Remark
234
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Implement workplace safety procedures
2. Code L37
3. Range Implement laundry services workplace safety procedures. This applies
to individuals who are required to implement safety measures and
arrangements at the laundry shop or workshop in accordance with the
safety plan to ensure workplace safety and avoid incurring losses.
4. Level 3
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the importance of strict implementation of workplace
safety procedures
outline the general safety issues and preventive measures of
laundry services workplace (e.g. fire safety)
understand the safety plan, procedures and arrangements of the
organisation (e.g. application of safety equipment, reporting
procedures)
6.2 Application and process
Be able to
identify the current safety plan, procedures and arrangements of
the organisation
implement the safety measures in the workplace according to the
plan
use appropriate safety equipment for safety and hazard prevention
works
cooperate and liaise with related parties (e.g. regulatory bodies)
when necessary
record safety issues and report potential safety loopholes to
related parties (e.g. incident reports)
6.3 Exhibit professionalism
Be able to
strictly follow safety procedures and implement each safety
measure in the workplace
watch out for any violation of safety requirements or potential
loopholes
235
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Implementing safety measures and arrangements at the laundry
shop or workshop in accordance with the safety plan to ensure
workplace safety and avoid incurring losses.
8. Remark
236
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Issue orders
2. Code L25
3. Range Issue laundry services orders to customers at the shops. This applies to
individuals who are required to understand and determine the customer
needs for laundry services, and issue orders with service details at the
shops.
4. Level 3
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the sales process, systems and techniques of laundry
shops
outline the types and pricing policies of laundry services
state the common clothing item categories and customer needs
describe the content and remark items of laundry services orders
6.2 Application and process
Be able to
understand the service needs of customers by following
established sales procedures and techniques
recommend appropriate laundry services according to the
customer needs
determine the service contents (e.g. storage) and special handling
requirements (e.g. removal of unique stains) with customers
determine the order amounts and pickup arrangements with
customers according to service pricing schemes and their
associated terms and conditions
check received clothing items and record them to the order or
related sales system
record special issues (e.g. stain locations) to the order or related
sales system so as to assist related parties in handling
6.3 Exhibit professionalism
Be able to
clearly record the quantity, colours, accessories and status of
received clothing items
proactively understand any problems of clothing items from
customers in order to provide professional and appropriate laundry
services
237
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Understanding and determining the customer needs for laundry
services, and then issuing orders with service details by following
established sales procedures.
8. Remark
238
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Process orders
2. Code L26
3. Range Process laundry services orders and the follow-up issues. This applies
to individuals who are required to carry out daily management of
laundry services orders in the laundry shop or workshop to ensure
clothing items stated in the orders and their associated follow-up issues
will be properly handled.
4. Level 3
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the policies for processing laundry services orders and
the collaboration format among related parties (e.g. between
laundry shop and workshop)
understand the organisational procedures of order processing and
service standards
outline issues about daily management of laundry services orders
and the ways to process and handle them
6.2 Application and process
Be able to
interpret the contents and requirements of orders
identify the processing status of order items and their associated
follow-up issues
conduct cross-departmental communications by following
business procedures to understand issues about order items
use appropriate measures to prevent problems in order processing
record the processing status of order items and any special
remarks for reference by related parties
6.3 Exhibit professionalism
Be able to
uphold the order processing policies and service standards of the
organisation and properly handle customer orders
accurately check and update order information to make sure the
contents are correct
239
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Carrying out daily management of laundry services orders
according to their contents and requirements to ensure clothing
items stated in the orders and their associated follow-up issues will
be properly handled.
8. Remark
240
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Provide support and advice to customers (including self-service laundry
business)
2. Code L28
3. Range Provide support and consulting services to customers of laundry
services. This applies to individuals who are required to provide general
support and consulting services to customers of laundry services
(including self-service laundry business).
4. Level 3
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the importance of and techniques for customer
relationships and customer services (e.g. good communication)
understand the types, features and details of laundry services (e.g.
handling or operation steps, limitations)
understand the customer service standards and procedures of the
organisation
state the common enquiries of laundry services and corresponding
handling methods (e.g. consulting care label)
6.2 Application and process
Be able to
use appropriate techniques to answer customer enquiries and
provide suitable responses or information
understand the questions or needs of customers and provide
suitable advice or support to them (including demonstration of how
to operate self-service laundry facilities)
seek support from related parties when necessary
explain the laundry services follow-up arrangements with clarity to
customers whose enquiries would demand professional judgment
or are complex in nature
6.3 Exhibit professionalism
Be able to
promptly and politely provide support and assistance to customers
keep up to date on the latest developments of the organisation
241
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Providing general support and consulting services to customers of
laundry services according to their questions or needs.
8. Remark Modified from the UoC of Specification of Competency Standards for
the Retail Industry (Version 1, UoC code: 105071L1)
242
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Apply the laundry retail sales system
2. Code L35
3. Range Apply the laundry retail sales system to complete laundry services
transactions. This applies to individuals who are required to apply the
laundry retail sales system to complete different laundry services
transactions at the shops.
4. Level 2
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
outline the functions and operation methods of the laundry retail
sales system
understand the usage and storage procedures and guidelines of
retail sales system and the associated items and ancillary
equipment in the organisation
interpret basic information of the retail sales system and respond
in accordance with organisational guidelines (e.g. correcting
information entered)
6.2 Application and process
Be able to
prepare and start up the laundry retail sales system and ancillary
equipment in accordance with organisational guidelines (e.g.
identity verification)
identify the types of laundry services transactions and proceed the
retail sales system operations required
enter relevant information and make appropriate responses in
accordance with system instructions
check all the information is correct and the related system
instructions, and then complete the transactions
record transactions and print out transaction documents according
to established procedures and methods
6.3 Exhibit professionalism
Be able to
accurately enter sales-related information
keep all transaction records properly
243
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Applying the laundry retail sales system to complete different
laundry services transactions by following established business
procedures.
8. Remark
244
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Collect customer feedback
2. Code L30
3. Range Collect customer feedback to assist the organisation in understanding
the performance of laundry services. This applies to individuals who are
required to collect daily customer feedback on laundry services to assist
the organisation in understanding the service performance.
4. Level 2
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the value of customer feedback to laundry services
business
outline the key channels and methods for collecting customer
feedback on laundry services (e.g. hotline, questionnaire survey)
understand the arrangements and guidelines for collecting
customer feedback in the organisation
6.2 Application and process
Be able to
identify the existing channels and methods for collecting customer
feedback
use appropriate communication skills to collect customer feedback
on laundry services
record for reference or handling by related parties according to
established procedures (e.g. suggestions for new services)
organise the customer feedback collected and report them to
related parties when necessary
6.3 Exhibit professionalism
Be able to
present a courteous and sincere attitude to obtain customer
feedback
accurately record customer feedback for documentation
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Collecting customer feedback on laundry services to assist the
organisation in understanding the service performance.
8. Remark
245
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Handle order pickups
2. Code L31
3. Range Handle order pickups of laundry services customers. This applies to
individuals who are required to handle order pickups and return cleaned
clothing items properly to laundry services customers.
4. Level 2
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the organisational policy in relation to clean clothing
item returns (including clothing item storage)
understand the procedures and requirements of returning order
items
outline the common problems and matters of concern of
customers picking up their orders
6.2 Application and process
Be able to
verify the laundry services order
interpret the order contents and the clean clothing item return
arrangements (e.g. notice period for storage items)
check the storage location and status of order items
check the order items with customers by following business
procedures and associated terms and conditions, and get their
confirmations of proper receipt of all items
state the problems of particular clothing items to customers when
necessary (e.g. tough stains)
record the items picked up according to established procedures
6.3 Exhibit professionalism
Be able to
take note of the completion status of order items, and proactively
look into possible delays and notify the customers
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Handling order pickups and returning cleaned clothing items
properly to laundry services customers by following established
business procedures.
8. Remark
246
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Handle transaction payments
2. Code L27
3. Range Handle transaction payments for laundry services at the shops. This
applies to individuals who are required to handle and complete
transaction payments for laundry services at the shops.
4. Level 2
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the transaction payment process of laundry shops
describe the common methods and matters of concern of payment
(e.g. electronic payment, acceptable amount)
understand the common problems and corresponding handling
methods with regard to transaction payments (e.g. counterfeit
notes or system failure)
6.2 Application and process
Be able to
handle the preferred payment methods of customers by following
established transaction procedures
verify and collect the amount being paid in accordance with the
organisational guidelines (including current discount offer or
membership policy)
record the received or change amount according to established
procedures
issue formal receipts to customers to complete the transactions,
and then properly handle the received amounts and transaction
documents
seek support from appropriate parties to solve problems in the
handling process
6.3 Exhibit professionalism
Be able to
carefully and accurately verify the received and change amounts
present a professional customer service attitude in handling
different payment methods of customers
247
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Handling and completing transaction payments for laundry
services by following established procedures.
8. Remark Modified from the UoC of Specification of Competency Standards for
the Retail Industry (Version 1, UoC code: 105128L2)
248
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Implement promotional activities
2. Code L32
3. Range Implement laundry services promotional activities. This applies to
individuals who are required to advertise and promote business to
laundry services customers in accordance with promotional activity
arrangements in order to achieve the sales targets of the organisation.
4. Level 2
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the targets of sales and promotional activities of the
organisation
understand the contents and arrangements of promotional
activities (e.g. season, membership)
outline implementation techniques of laundry services promotional
activities
6.2 Application and process
Be able to
identify the targets of sales and promotional activities of the
organisation
carry out advertisement and promotion of laundry services to
customers by following established business procedures and
activity arrangements
clarify the details of activities to customers
perform registration or record update for customers when
necessary
6.3 Exhibit professionalism
Be able to
positively align efforts with the sales targets of the organisation
stay mindful of the terms and conditions as well as the clauses of
promotional activities
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Advertising and promoting business to laundry services customers
in accordance with promotional activity arrangements in order to
achieve the sales targets of the organisation.
8. Remark Modified from the UoC of Specification of Competency Standards for
the Retail Industry (Version 1, UoC code: 105046L3)
249
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Maintain workplace environment and facilities
2. Code L36
3. Range Maintain laundry services workplace environment and facilities. This
applies to individuals who are required to keep the laundry shop or
workshop environment clean and hygienic and the facilities properly
running so as to maintain the daily operation of the organisation.
4. Level 2
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the importance of a clean and hygienic workplace
environment and properly running facilities
understand the measures and standards for maintaining
workplace environment and facilities in the organisation
outline the routine maintenance works and associated matters of
concern in relation to laundry services workplace environment and
facilities (e.g. occupational safety and health guidelines)
6.2 Application and process
Be able to
keep the cleanliness and hygiene of workplace environment in
accordance with established arrangements and standards
carry out routine facility maintenance to ensure all facilities are
properly running by following established business procedures
store items in the shop or workshop correctly so as to preserve
work efficiency and prevent accidents
report to the related parties to arrange for follow-up in the events
of facility failure
6.3 Exhibit professionalism
Be able to
constantly keep the workplace environment clean and hygienic
and the facilities smoothly running
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Keeping the laundry shop or workshop environment clean and
hygienic and the facilities properly running by following established
business procedures so as to maintain the daily operation of the
organisation.
8. Remark
250
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Perform retail sales system clearing
2. Code 105119L2
3. Range This unit of competency (UoC) is applicable to staff responsible for cash
settlement in the retail industry. It covers the abilities to complete related
work accurately within specified time in familiar and routine working
environment according to established codes and procedures for retail
sales system clearing of the organisation.
4. Level 2
5. Credit 3
6. Competency Performance Requirements
1. Knowledge of retail sales system clearing
Understand the code of practice and operating procedures for
retail sales system clearing, including:
Handling deposits, withdrawals and balance
Handling cash and non-cash items
Security for the property being kept
Handling disposable cash
Operating the retail sales system and its ancillary devices
Understand the ways to handle cash and non-cash items,
including:
How to turn on and off the retail sales system
Retail sales system clearing, e.g. clearance and transfer
Maintaining cash flow
Counting cash and non-cash items
Auditing non-cash papers
Recording withdrawn and deposited amount and balance
Handling credit cards and cheques
Master the legislations and regulatory codes on business
transactions imposed by the Government and regulators
Master the clearing methods of the retail sales system, e.g.:
Manual method
Electronic method
Clearing done by dedicated operator/expert
Clearing done at specified time /closing time on a daily basis
2. Perform retail sales system clearing
Operate the retail sales system according to the code of practice
and operating procedures
Handle cash, withdrawals and cash flow according to established
procedures
Record the data and information of the retail sales system
251
accurately
Verify the records and clearing information of the retail sales
system, including
Checking related documents, e.g. the memorandum, invoice
and receipt of financial transactions
Checking signed credit card slips
Checking the automatic printout with all the items listed by the
retail sales system
Stop the system if there is any problem, and report to the high
level and ask the maintenance company for repair
3. Exhibit professionalism
Perform retail sales system clearing in a professional manner and
prevent any corrupt conduct or fraudulent conduct from happening
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to:
Perform retail sales system clearing accurately within the specified
time according to relevant codes and procedures established by
the organisation; and
Verify the records and clearing information of the retail sales
system and if in doubt, report to the high level immediately.
8. Remark Adopted from the Specification of Competency Standards for the Retail
Industry (Version 1)
252
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Control costs
2. Code L54
3. Range Control costs of laundry services. This applies to individuals who are
required to assess and control the actual operating expenses of laundry
services business so that the organisation can effectively control costs
within the budget and achieve cost-effectiveness. 。
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the importance and principles of effective cost control
review the expense items and the cost-effectiveness of different
departments of a laundry services business
critically evaluate the reasons for changes in major expense items
or inconsistencies between them and the budget (e.g. market
demand and supply situation)
familiarise with the principal cost control methods for laundry
services and their associated considerations (e.g. energy saving)
6.2 Application and process
Be able to
collect the actual expense data of a laundry services business
verify the expense data of different departments and assess for
discrepancies against the budget
investigate the actual operation of related departments and
analyse for reasons behind the discrepancies
explore effective expense or cost control methods for specific
departments via different channels
consult related parties to put into effect the expense control
measures required
6.3 Exhibit professionalism
Be able to
effectively balance service quality and elimination of wastes
keep up to date on the latest cost control methods for laundry
services
253
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Assessing and controlling the actual operating expenses of
laundry services business so that the organisation can effectively
control costs within the budget and achieve cost-effectiveness.
8. Remark
254
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Develop budgets
2. Code L53
3. Range Develop budgets for laundry services. This applies to individuals who
are required to develop cost-effective budget plans for laundry services
in accordance with the business goals and different departmental costs.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the purpose and function of budgeting
familiarise with the methods and key considerations of developing
laundry services budgets (e.g. socio-economic conditions)
specify the general cost items of laundry services and their
calculation methods
explain the application of cost-effectiveness analysis in the
development of budget plans
6.2 Application and process
Be able to
confirm the business goals of laundry services and the time
coverage of budget plans
gather and analyse relevant operational data and business
information
evaluate the business conditions of the organisation and different
influencing factors of budget (e.g. development plan)
estimate cost items according to the actual operation and related
data
consult related parties to confirm the final budget amount and
make adjustments when necessary
6.3 Exhibit professionalism
Be able to
ensure the data and information are accurate for calculation so
that the budget can fulfill the actual needs and cost-effectiveness
stick to the business goals and take full account of both
operational and business conditions when developing budgets
255
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Developing cost-effective budget plans for laundry services over a
specified period in accordance with the business goals and
different departmental costs.
8. Remark
256
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Establish occupational safety and health guidelines
2. Code L40
3. Range Establish occupational safety and health (OSH) guidelines for laundry
services. This applies to individuals who are required to establish
suitable OSH guidelines for laundry services so as to comply with the
legislative and regulatory requirements and to protect the safety and
health of staff.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
familiarise with the legislative and regulatory requirements for
OSH
specify the common OSH problems and preventive measures of
laundry services (e.g. manual handling operations, chemical
safety, solvent wastes and effluent disposal)
understand the channels and methods for obtaining OSH
information
6.2 Application and process
Be able to
consult the latest legislative and regulatory requirements for OSH
and identify the potential risks in laundry services workplace and
processes
assess the preventive measures required for different job positions
based on different risk types (e.g. uses of equipment or tools)
set code of practice and use arrangements for equipment or tools
(including procurement of protective device) that comply with the
legislative and regulatory requirements
develop relevant guidelines, and explain the details and provide
useful information to related parties
document the guidelines for reference by related parties
6.3 Exhibit professionalism
Be able to
regularly update the understanding of the current OSH-related
legislative and regulatory requirements
ensure workplace and processes comply with the legislative and
regulatory requirements and improve staff understanding of OSH
257
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Establishing suitable OSH guidelines for laundry services so as to
comply with the legislative and regulatory requirements and to
protect the safety and health of staff.
8. Remark
258
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Formulate a facility maintenance plan
2. Code L61
3. Range Formulate a laundry services facility maintenance plan. This applies to
individuals who are required to formulate a laundry services facility
maintenance plan to make sure all kinds of facilities are in good
condition in order to ensure safe production.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the principles and common approaches of laundry
services facility maintenance (e.g. contractor services)
assess the maintenance cycles of common laundry services
facilities
examine the configurations and operation of all kinds of facilities in
the organisation
understand how to formulate facility maintenance arrangements in
line with actual business conditions
6.2 Application and process
Be able to
define the scope and purposes of the facility maintenance plan
(e.g. major, backup facilities)
determine the resources and budget required for facility
maintenance
examine the stipulated maintenance cycles of related facilities and
the corresponding inspection and maintenance items
consult related parties to explore the kinds of facility maintenance
arrangements that can fit actual production or operation conditions
develop both routine and regular maintenance procedures and
guidelines for different facilities with details about responsibilities,
resources and scheduling
establish suitable monitoring mechanisms to ensure effective
implementation of facility maintenance (e.g. facility inspection
records)
6.3 Exhibit professionalism
Be able to
develop maintenance arrangements for different facilities to
accommodate actual business conditions
259
develop clear guidelines for operators to follow and implement
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Formulating a laundry services facility maintenance plan to make
sure all kinds of facilities are in good condition in order to ensure
safe production.
8. Remark
260
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Formulate a laundry production plan
2. Code L42
3. Range Formulate a laundry production plan to effectively achieve the output
and delivery targets of laundry services within resources and
capabilities. This applies to individuals who are required to formulate a
laundry production plan for deploying the required resources to
effectively achieve the output and delivery targets of laundry services
over a specified period.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
familiarise with the methods and steps for formulating laundry
production plans (e.g. identification of production requirements)
examine the organisational policy in relation to deploying
production resources (including existing and new clients)
explain the key contents of a laundry production plan (e.g. client
information, quantities, delivery time)
apply appropriate techniques and tools for formulating laundry
production plans
6.2 Application and process
Be able to
identify the production requirements as well as the output and
delivery targets
analyse the production capacity and flexibility of production units
against the production requirements to identify any constraints
governing the production plan
identify the production resources required by production units to
achieve the production requirements as well as the output and
delivery targets
develop a plan to deploy the production resources in the relevant
period
estimate the output targets in phases (e.g. per shift, per day) on
the basis of production requirements and resources deployment
adjust the production plan when required
communicate the production plan to related parties
set criteria for evaluating the reliability of the laundry production
plan
261
6.3 Exhibit professionalism
Be able to
constantly strive for a balance among workforce stability, cost and
efficiency in the production planning
engage key parties in the planning process so as to ensure their
commitments to the laundry production plan
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Formulation of a laundry production plan for deploying the required
resources to effectively achieve the output and delivery targets of
laundry services over a specified period
8. Remark
262
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Formulate a safety plan
2. Code L60
3. Range Formulate a laundry services safety plan. This applies to individuals
who are required to formulate a laundry services safety plan to ensure
that the safety procedures and measures of the organisation can
comply with the legislative and regulatory requirements and can
effectively provide a safe working environment and protect the interests
of the organisation.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the concept of safety and the principles and purposes
of a safety plan
familiarise with the safety standards and the legislative and
regulatory requirements applicable to laundry services
critically evaluate the safety hazards of business or work
processes (e.g. shop, workshop)
specify the common safety procedures, measures and equipment
of laundry services
6.2 Application and process
Be able to
evaluate the safety hazards of business or work processes (e.g.
past safety issues)
examine the effectiveness and implementation of current safety
procedures and measures
set appropriate safety standards and budgets based on the safety
hazards evaluation and in accordance with the legislative and
regulatory requirements
select suitable hazard prevention systems and safety equipment,
and develop a set of safety procedures and measures with details
about responsibilities, resources and scheduling
establish suitable monitoring mechanisms to ensure effective
implementation of the safety measures (e.g. machine loading
records)
explain relevant safety procedures and requirements to related
parties when necessary
263
6.3 Exhibit professionalism
Be able to
ensure all safety procedures and measures can comply with the
legislative and regulatory requirements
develop clear guidelines for related parties to follow and implement
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Formulating a laundry services safety plan to ensure that the
safety procedures and measures of the organisation can comply
with the legislative and regulatory requirements and can effectively
provide a safe working environment and protect the interests of
the organisation.
8. Remark
264
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Improve process efficiency
2. Code L52
3. Range Improve the business or production processes of laundry services to
increase efficiency. This applies to individuals who are required to
analyse the current business or production processes of laundry
services so as to identify opportunities for improvement and assist in
increasing efficiency.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
familiarise with the business operation or production processes of
laundry services
understand the methods and principles that can increase the
business or production process efficiency of laundry services
outline the common causes for low efficiency in the business or
production processes of laundry services (e.g. waiting, wearing
off)
evaluate the critical success factors and potential barriers to
implementation of process efficiency improvement in the
organisation (e.g. equipment, training)
6.2 Application and process
Be able to
analyse the current business operation or production processes of
laundry services
identify the low-efficiency sections in the workflow or the areas in
need of improvement
evaluate for the causes of low efficiency or the rooms for
improvement and determine the improvement targets and goals
consult related parties to explore the kinds of improvement
measures that can fit actual business operation or production
conditions
develop both improvement programmes and implementation plans
conduct trial runs and collect feedback or assess the effectiveness
of the improvement programmes and measures for the sake of
making the needed amendments, if necessary
coordinate with related parties to implement and put into effect the
improvement programmes and measures
265
6.3 Exhibit professionalism
Be able to
fully consider the necessity and reasonable arrangement of
different sections or areas in the business or production processes
when developing improvement programmes
keep up to date on the latest methods for increasing the business
or production process efficiency of laundry services
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Analysing the current business or production processes of laundry
services so as to identify opportunities for improvement and assist
in increasing efficiency.
8. Remark
266
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Review laundry production performance
2. Code L50
3. Range Review performance data of laundry production to assess the
production performance. This applies to individuals who are required to
review and analyse different performance data of production to assess
the laundry production performance and make recommendations for
improvement. 。
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the purpose and procedures of conducting production
performance review
recognise the concepts and principles of production management
familiarise with the factors that would affect the laundry production
performance (e.g. staff ability, material, equipment)
apply appropriate methods for collecting and analysing different
performance data of production (e.g. production volume, resource
utilisation, quality)
6.2 Application and process
Be able to
confirm the purposes and scope of the production performance
review
gather relevant performance data of production
analyse and assess the production performance against the
production indicators of the organisation
analyse factors inhibiting the production performance to identify
areas for improvement
prepare reports to make recommendations for improving the
laundry production performance
6.3 Exhibit professionalism
Be able to
carefully evaluate factors that inhibit the production performance
(e.g. bottleneck) so as to make targeted improvement
recommendations
267
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Reviewing and analysing different performance data of production
to assess the laundry production performance and make
recommendations for improvement.
8. Remark
268
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Review sales performance
2. Code L49
3. Range Review sales data of laundry services to assess the sales performance.
This applies to individuals who are required to review and analyse
different sales data to assess the laundry services sales performance
and make recommendations for improvement.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the purpose and procedures of conducting sales
performance review
recognise the concepts and principles of sales management
familiarise with the factors that would affect the laundry services
sales performance (e.g. season, promotional activity)
apply appropriate methods for collecting and analysing different
sales data (e.g. sales system and records)
6.2 Application and process
Be able to
confirm the purposes and scope of the sales performance review
gather relevant sales data to analyse the sales performance
against the indicators of sales of the organisation
assess the sales condition of laundry services or products as well
as the effectiveness of related sales channels or activities
analyse factors inhibiting the sales performance to identify areas
for improvement
prepare reports to make recommendations for improving the sales
of laundry services or products
6.3 Exhibit professionalism
Be able to
comprehensively evaluate factors that would affect the laundry
services sales performance
make sales improvement recommendations in accordance with the
business direction of the organisation
269
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Reviewing and analysing different sales data to assess the laundry
services sales performance and make recommendations for
improvement.
8. Remark Modified from the UoC of Specification of Competency Standards for
the Retail Industry (Version 1, UoC code: 105054L4)
270
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Review service performance
2. Code L51
3. Range Review performance data of laundry services to assess the service
quality and extent of satisfaction. This applies to individuals who are
required to review and analyse different service performance data to
assess the laundry services quality and extent of satisfaction and make
recommendations for improvement.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the purpose and procedures of conducting service
performance review
recognise the concepts and principles of service quality
management
familiarise with the factors that would affect the extent of
satisfaction with laundry services (e.g. delivery period, cleaning
and finishing results)
apply appropriate methods for collecting and analysing different
service performance data (e.g. service satisfaction survey,
complaint)
6.2 Application and process
Be able to
confirm the purposes and scope of the service performance review
gather relevant service performance data to analyse the service
performance against the service quality indicators of the
organisation
assess the level and effectiveness of laundry services
analyse factors inhibiting the service performance to identify areas
for improvement
prepare reports to make recommendations for improving the
laundry services performance
6.3 Exhibit professionalism
Be able to
objectively assess the level of service performance and provide
feasible improvement recommendations
271
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Reviewing and analysing different service performance data to
assess the laundry services quality and extent of satisfaction and
make recommendations for improvement.
8. Remark
272
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Solve problems (laundry services)
2. Code L47
3. Range Solve problems in the laundry services business processes. This
applies to individuals who are required to work on their own or in a team
to resolve the problem situations of a laundry services business.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
apply the common approaches to problem-solving (e.g. analytic,
creative, collaborative)
examine the common problems related to laundry services
business
review the organisational policy in relation to solving problems
related to laundry services business
understand the functions and processes of laundry services
apply logical thinking and soft skills to facilitate problem-solving
6.2 Application and process
Be able to
define the problems and identify their extent and nature by means
of observation or investigation
determine areas of expertise and data required to analyse the
problem
develop approaches appropriate to the context as well as
protocols for obtaining required data and information
gather data and information and assess the situation based on
experience or specialist knowledge
analyse the causes of the problem and develop solutions
select the most appropriate solution to address the problem (e.g.
with the best cost-benefit ratio)
consult external parties or stakeholders (e.g. software suppliers)
when required
identify resources to implement the solution and gain approval
when required
monitor and evaluate the effectiveness of the solution
273
6.3 Exhibit professionalism
Be able to
build on experience and established networks to assist problem-
solving
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Resolution of problems in the laundry services business processes
by analysing the causes of problems to develop appropriate
solutions.
8. Remark
274
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Develop a laundry production schedule
2. Code L43
3. Range Develop a laundry production schedule to sequence production works
for the fulfilment of order requirements. This applies to individuals who
are required to develop a laundry production schedule to plan the
sequence of production works for the completion of orders within the
delivery time.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
explain the importance of production schedule in enhancing the
overall production efficiency and client satisfaction
examine the parameters for setting a production schedule
explain the factors affecting the production process
apply appropriate methods for sequencing production works (e.g.
Gantt chart)
select appropriate scheduling methods for preparing production
schedules of different laundry services
6.2 Application and process
Be able to
identify the order requirements (including quantity, delivery time)
determine the production resources required by the orders (e.g.
capacity and materials)
analyse the production works required for order completion, and
plan for the most efficient sequence of them
identify factors that would affect the laundry production process
(e.g. equipment stability, skill level) and incorporate sufficient
buffer in the schedule
determine order priorities (e.g. orders from important clients,
delivery time) when sequencing orders in the schedule
develop laundry production schedules that incorporate all key
parameters (e.g. order and production requirements of clients,
buffer)
communicate with and distribute the laundry production schedules
to all related parties
adjust the laundry production schedules in response to changes in
order and production requirements
275
6.3 Exhibit professionalism
Be able to
demonstrate an ability to accommodate sudden changes in the
production and market environments
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Development of a laundry production schedule to plan the
sequence of production works for fulfilling order requirements and
completing the production works within the delivery time.
8. Remark
276
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Common
1. Title Establish effective communication with clients
2. Code R108297L4
3. Range Establish effective communication with clients to facilitate attainment of
fashion business objectives. This applies to individuals who are required
to develop methods and mechanisms to foster communications with
and obtain feedback from clients.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
identify organisational client relationship strategy and quality
standards of client services
explain the established procedures for handling clients’
communications (e.g. enquiries, complaints)
employ appropriate techniques for engaging in positive and open
communications with different clients in the fashion industry
6.2 Application and process
Be able to
interpret the established client relationship strategy to apply
appropriate approaches to interact with different types of clients
(including both current and potential clients)
confirm relevant contact persons of clients
identify and use preferred communication styles and channels for
contacting clients (e.g. meeting, electronic communications)
establish rapport with clients during verbal or non-verbal
communication processes
develop methods and mechanisms to obtain feedback for
improving relationships and ongoing interactions with clients
identify and address potential barriers to effective communication
with clients
document and maintain the currency of contact details
6.3 Exhibit professionalism
Be able to
communicate with clients in a polite and professional manner to
gain their trust and convey a positive image of the organisation
apply effective communication skills (e.g. cross-cultural) to
establish open and two-way communications with clients
ensure confidentiality and security of client information in
277
accordance with the organisational policy
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Establishment of effective communications with clients that can
facilitate the attainment of fashion business objectives.
8. Remark Common UoC across the functional areas: Merchandising and Material
Procurement / Sales and Marketing / Laundry Services
This UoC is a revision of the record included in the "Specification of Competency Standards for the Fashion Industry in Hong Kong" (Version 1), and now currently subject to consultation. The original record of this UoC can be retrieved from the Qualifications Framework website by using the UoC code without"R".
278
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Handle customer complaints
2. Code L48
3. Range Handle laundry services customer complaints. This applies to
individuals who are required to handle laundry services customer
complaints that require investigations and follow-ups with an aim to
arrive at solutions that are in line with the organisational policy and
reasonable.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
familiarise with the common complaints of laundry services and
their handling methods
understand the organisational policy and procedures about
handling customer complaints
understand the relevant legislation about laundry services
complaints
state what is meant by a valid customer complaint and reasonable
solution
6.2 Application and process
Be able to
understand the causes and details of laundry services customer
complaints
make investigations to determine if the customer complaints are
valid in accordance with the organisational policy and within own
authority
evaluate the measures required for handling the customer
complaints
negotiate with the complainants for suitable solutions and follow
through properly
seek support from related parties when necessary
record the customer complaints and final solutions according to
established procedures
6.3 Exhibit professionalism
Be able to
stay polite, rational and empathetic
assimilate and balance the interests of the organisation and
customers
279
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Handling laundry services customer complaints that require
investigations and follow-ups with an aim to arrive at solutions that
are in line with the organisational policy and reasonable.
8. Remark Modified from the UoC of Specification of Competency Standards for
the Retail Industry (Version 1, UoC code: 105079L3)
280
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Monitor laundry production progress
2. Code L44
3. Range Monitor the progress of laundry production works. This applies to
individuals who are required to control the progress and outputs of
production units to ensure that production works of different laundry
services will be completed according to the production plan and
schedule.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
familiarise with the works and production time management of
laundry production units
apply a range of tools for monitoring laundry production progress
and outputs (e.g. production records of a stage)
apply appropriate methods for collecting and analysing production
progress data (e.g. progress reports)
explain the key obstacles that can affect laundry production
progress
6.2 Application and process
Be able to
identify the output and delivery targets of the production units (e.g.
per shift, per day) in accordance with the production plan and
schedule
assign appropriate checkpoints for monitoring and tracking the
progress of laundry production works
collect production progress data at the checkpoints (e.g. quantity
of output, deviation)
analyse the production progress data to identify any key issues of
laundry production works (e.g. delay)
consult with related parties for solutions or making adjustments to
the production plan and schedule if appropriate
6.3 Exhibit professionalism
Be able to
tackle unexpected situations in a professional manner
281
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Controlling the progress and outputs of production units to ensure
that production works of different laundry services will be
completed according to the production plan and schedule.
8. Remark
282
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Implement facility maintenance
2. Code L39
3. Range Implement laundry services facility maintenance. This applies to
individuals who are required to implement laundry services facility
maintenance in accordance with the facility maintenance plan so as to
ensure smooth business operations.
4. Level 3
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
familiarise with the common laundry services facilities
understand the facility maintenance plan, procedures and
guidelines of the organisation (including contractor services)
understand the importance of proper facility maintenance to
laundry services
describe the common problems and corresponding handling
techniques with regard to laundry services facility maintenance
6.2 Application and process
Be able to
identify the current facility maintenance plan, procedures and
guidelines of the organisation
carry out regular cleaning and routine inspection of facilities
monitor the operation and performance of facilities and keep
regular records
monitor the usage of facilities (e.g. loading) and make
recommendations for improvement when necessary
report facility problems and liaise with related parties for handling
(e.g. repairs, replacement of components)
6.3 Exhibit professionalism
Be able to
strictly follow the user manuals and maintenance guidelines
provide by suppliers
keep facility maintenance records and documents properly
283
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Implementing laundry services facility maintenance in accordance
with the facility maintenance plan so as to ensure smooth
business operations.
8. Remark
284
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Report laundry production progress
2. Code L45
3. Range Report work progress of laundry production units. This applies to
individuals who are required to report work progress of laundry
production units.
4. Level 3
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the laundry production progress reporting schedule of
the organisation (e.g. by time period, by batch)
state the key content of laundry production reports and the
reporting format (e.g. generated by computer system) understand the techniques for reporting work progress of the
responsible department or unit
6.2 Application and process
Be able to
examine work progress of the department or unit during the
reporting period
organise and collate production records (e.g. progress sheets,
system records) and then consolidate the required information for
the report
report on production issues and the corresponding arrangements
in the period
prepare the production report
6.3 Exhibit professionalism
Be able to
report work progress of the department or unit in a timely and
accurate manner
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Reporting work progress of laundry production units and complete
different production reports.
8. Remark
285
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Common
1. Title Develop business opportunities
2. Code R108169L6
3. Range Develop new business opportunities to expand and develop a fashion
business. This applies to individuals who are required to develop new
business opportunities and realise their contributions to the
development of a fashion business.
4. Level 6
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand business goals, objectives, initiatives and capabilities
of the organisation
assess the viability of business opportunities in a complex
business environment
state the key considerations associated with different markets or
risk exposure
create value or synergy from new business opportunities for the
current business
6.2 Application and process
Be able to
assess the identified business opportunities comprehensively for
their impacts on the current business and client base
evaluate potentially viable or profitable business options
rank each opportunity in terms of their likely fit with the business
objectives and capabilities
identify resources (e.g. human, finance) required to take up each
opportunity
assist in the development of business proposals and supporting
business activities in consultation with related parties to translate
the viable opportunities into actions
6.3 Exhibit professionalism
Be able to
assess precisely and realistically the benefits and costs of each
business option
adopt a holistic consideration to strive for added value and synergy
for the current business
286
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Identifying and evaluating business opportunities and different
potentially viable or profitable business options to expand and
develop a fashion business.
8. Remark Common UoC across the functional areas: Sales and Marketing /
Laundry Services
This UoC is a revision of the record included in the "Specification of Competency Standards for the Fashion Industry in Hong Kong" (Version 1), and now currently subject to consultation. The original record of this UoC can be retrieved from the Qualifications Framework website by using the UoC code without"R".
287
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Develop contracts
2. Code L59
3. Range Develop laundry services contracts to determine the contents and
details of the product or service provision. This applies to individuals
who are required to determine the contents and details of the product or
service provision with business clients for developing laundry services
contracts.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the function and legal significance of the contract as
well as the principles, considerations and steps of developing
contracts
understand the commercial contract legislation and industry
practices related to laundry services contracts
describe the contents and details of common laundry services
contracts
understand the importance of negotiating the contents of contracts
with clients
identify the organisational policy and procedures about developing
contracts
6.2 Application and process
Be able to
determine the contents of the product or service provision
identify the contract requirements and negotiate with the clients for
agreement
set the contents and terms of contracts
assess the potential risks and legal liabilities of contract terms and
propose amendments when necessary
arrange contracts to related parties for review or approval
seek legal advice from related parties when necessary
6.3 Exhibit professionalism
Be able to
always devote to protect the organisational interests
ensure contract documents can comply with the organisational
and legal requirements under the principles of good faith and fair
dealing
288
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Determining the contents and details of the product or service
provision with business clients for developing laundry services
contracts.
8. Remark
289
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Laundry Services
1. Title Develop service proposals
2. Code L58
3. Range Develop laundry services proposals to recommend the right products or
services to business clients. This applies to individuals who are required
to prepare the required information and compose service proposals
recommending the right products or services according to the needs
and requirements of laundry services business clients.
4. Level 5
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
describe the contents of common laundry services proposals
understand the common needs and requirements of business
clients of laundry services
explain the key considerations of developing service proposals
outline the commonly required documents and information to be
appended to a laundry services proposal
6.2 Application and process
Be able to
determine the needs and requirements of laundry services of
clients
identify the documents and information required for the proposals
recommend the right products, services and associated
arrangements to clients according to the business capabilities of
the organisation
evaluate different operating cost items and the reasonable prices
for the provision of services
use appropriate formats to compose service proposals and
append the required documents and information
6.3 Exhibit professionalism
Be able to
objectively evaluate the needs of clients and the operating costs
for the provision of services
verify the proposal contents are faultless
290
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Composing service proposals with the required documents and
information appended to recommend the right products or services
according to the needs and requirements of laundry services
business clients.
8. Remark
291
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Common
1. Title Identify clients' needs
2. Code R108156L5
3. Range Identify client needs for exploring business opportunities. This applies to
individuals who are required to identify client needs for fashion products
and related services.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
identify the importance of identifying client needs
review the organisational behaviour of fashion-related businesses
explain the data and information required for identifying client
needs
understand the methods of collecting and analysing information
relate client needs to business opportunities
6.2 Application and process
Be able to
determine the organisational behaviour of the client (e.g. order
type, service standards)
identify information required for identifying client needs (e.g. client
profile, client feedback, market situation)
identify methods and sources for collecting relevant information
(e.g. regular meetings with the clients)
analyse the information for identifying client needs
relate the client needs to the product or service offerings
explore business opportunities to meet the identified client needs
6.3 Exhibit professionalism
Be able to
inform the client that for business development, the organisation is
keen to learn about their needs and meet their expectations
adopt a holistic and proactive approach to collecting data related
to client needs which may be affected by the macro environment
and their business challenges
292
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Identification of client needs by investigating the organisational
behaviour and researching relevant information.
8. Remark Common UoC across the functional areas: Merchandising and Material
Procurement / Laundry Services
This UoC is a revision of the record included in the "Specification of
Competency Standards for the Fashion Industry in Hong Kong" (Version
1), and now currently subject to consultation. The original record of this
UoC can be retrieved from the Qualifications Framework website by
using the UoC code without"R".
293
4.11 Units of Competency for
Auxiliary Skill
294
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Common
1. Title Produce fashion samples
2. Code R108123L3
3. Range Produce a fashion sample based on the sample specifications. This
applies to individuals who are required to make up the fashion sample
that meets the specifications and quality requirements.
4. Level 3
5. Credit 6
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
interpret the contents of sample specifications and requirements
understand the construction of fashion products and the making
up the sequence
use appropriate materials (including trims) for making up fashion
products
employ a range of techniques for making up fashion products
use a range of machinery, equipment and tools for fashion sample
making
communicate sample making by using fashion terminology
6.2 Application and process
Be able to
identify design requirements and sample specifications
select the appropriate machines, equipment and tools and get
them ready for use
develop a sample making up sequence
prepare the materials and trims for sample making
use the appropriate technique to prepare components for making
up the sample
use the appropriate technique to assemble the components
finish the sample appropriately
inspect the components and sample against quality standards and
take action to rectify faults when necessary
check to confirm that the finished sample meets the design
requirements and sample specifications
295
6.3 Exhibit professionalism
Be able to
utilise materials appropriately and economically for making up a
fashion sample
check the sample quality throughout the sample making process
perform safe working practices that conform to current codes of
practice
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Production of fashion samples in accordance with the sample
specifications and requirements.
8. Remark Common UoC across the functional areas: Product Development /
Auxiliary Skill
This UoC is a revision of the record included in the "Specification of
Competency Standards for the Fashion Industry in Hong Kong" (Version
1), and now currently subject to consultation. The original record of this
UoC can be retrieved from the Qualifications Framework website by
using the UoC code without"R".
296
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Auxiliary Skill
1. Title Produce tailored garments
2. Code A5
3. Range Produce a tailored garment for an individual client. This applies to
individuals who are required to apply advanced techniques and a range
of facilities for the making of tailored garments that fit the needs of
individual clients.
4. Level 3
5. Credit 11
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
recognise the characteristics of body shapes
describe the construction and design requirements of tailored
garments
explain the making up process of tailored garments
explain the characteristics of materials (e.g. interlinings) used for
different parts of tailored garments
conduct fitting of tailored garments
apply special techniques in making and shaping tailored garments
apply finishing techniques for tailored garments
explain the quality requirements of tailored garments
6.2 Application and process
Be able to
identify client requirements for the tailored garment
develop the making up sequence
cut fabrics according to the patterns, if required
check work panels and make appropriate adjustments
pin and hand-stitch work panels for fixing positions
apply trims and finish to the garment appropriately
sew garment parts and whole garments with advanced technique
press work panels, garment parts and whole garment to the
appropriate form
make adjustments to the tailored garment based on the client’s
feedback and garment fit performance
inspect sewn items to ensure that the garment is of appropriate fit,
look and comfort
297
6.3 Exhibit professionalism
Be able to
demonstrate a well-rounded knowledge of body fit and recognise
its effects on the garments
analyse clients’ feedback about the garment so as to obtain a
better understanding of their preferences and enhance client
satisfaction
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Applying advanced techniques for making tailored garments and
meeting the needs of individual clients.
8. Remark
298
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Auxiliary Skill
1. Title Sew complex garments
2. Code A3
3. Range Sew a complex whole garment using advanced sewing techniques. This
applies to individuals who are already equipped with simple garment
sewing competency and are required to meet the design performance
requirements in producing complex garments (e.g. jacket, styled dress).
4. Level 3
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
apply a range of sewing machines for different operations (e.g.
special sewing machines and attachments)
adjust the sewing techniques to accommodate different
characteristics of fabrics and materials (e.g. zipper)
demonstrate the ability to shape the end products with appropriate
feeding, handling and pressing techniques
explain the quality requirements of garment
perform basic maintenance of sewing machines
6.2 Application and process
Be able to
interpret the design requirements and specifications
identify operation sequence and all requirements related to making
up of a complex garment
prepare and check the workstation, materials and workpieces
apply advanced sewing technique and perform sewing operation
for producing a complex garment
control machine speed and work handling for different types of
operation, fabric and product
check regularly the machine performance and take appropriate
action to rectify faults when necessary
evaluate sewn items against quality and design performance, and
take appropriate action to improve
6.3 Exhibit professionalism
Be able to
carefully examine the product throughout the sewing process
perform safe working practices that conform to current codes of
practice
299
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Sewing a complex garment to meet the design performance
requirements.
8. Remark
300
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Auxiliary Skill
1. Title Sew simple garments
2. Code A2
3. Range Sew a simple whole garment using basic sewing techniques. This
applies to individuals who are already equipped with component sewing
competency and are required to use basic facilities, tools and
techniques for producing simple garments (e.g. basic shirt).
4. Level 2
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the basic construction of a garment
describe the structure and functions of a limited range of sewing
machines and attachment (e.g. button-hole machine, overlock
sewing machine, presser foot)
select and apply the appropriate feeding and handling skills in
sewing
apply a range of facilities for different operations in garment
making
recognise the effects of fabric and materials characteristics (e.g.
sewing thread, sewn-in label) on sewing
perform basic maintenance of sewing machines
describe the quality requirements of garment
6.2 Application and process
Be able to
identify sewing and machining requirements from operation
sequence
prepare and check sewing machines, equipment, tools, materials
and workpieces or panels
apply intermediate sewing technique for producing a simple
garment
check regularly the machine performance and take appropriate
action to rectify faults when necessary
inspect sewn items against quality standards and take appropriate
action to rectify faults when necessary
report faults and action taken to related parties
301
6.3 Exhibit professionalism
Be able to
comprehend the operation sequence precisely for sewing
perform safe working practices that conform to current codes of
practice
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Sewing a simple garment in accordance with the operation
sequence.
8. Remark
302
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Auxiliary Skill
1. Title Sew components
2. Code A1
3. Range Sew components as part of a garment or simple textile products using
basic sewing facilities. This applies to individuals who are required to
perform simple sewing of textile products or components as part of the
whole garment sewing operation.
4. Level 1
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the basic construction of a garment
describe the functions of basic sewing machines (e.g. lockstitch
machine)
apply the basic sewing machines, equipment and tools for simple
operations
apply feeding and handling skills in sewing
recall the basic quality requirements for garment components or
textile products
6.2 Application and process
Be able to
identify sewing requirements mainly from work instructions or
operation sequence
prepare to use sewing machines and tools
check materials, workpieces or panels
sew workpieces with basic sewing technique in accordance with
work instructions
apply simple tools and equipment to assist sewing (e.g. iron)
inspect sewn items in accordance with workplace procedure and
take action to rectify faults when necessary
direct completed work to next operation
6.3 Exhibit professionalism
Be able to
ensure the materials and facilities are well prepared for sewing
perform safe working practices that conform to current codes of
practice
303
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Sewing a textile product or component of a garment in accordance
with work instructions or operation sequence.
8. Remark
304
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Auxiliary Skill
1. Title Grade patterns
2. Code A11
3. Range Grade patterns into a range of sizes. This applies to individuals who are
already equipped with complex garment styled pattern making
competency and are required to grade patterns into different sizes
based on the grade rule while keeping the integrity of patterns.
4. Level 3
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
describe the different grading methods / systems
determine grade rules for grading purposes
assess the factors affecting the development of grade rule (e.g.
fabric, style, body growth)
apply the grading tools or equipment for grading
6.2 Application and process
Be able to
select and prepare workstation and / or equipment and / or tools
identify the grading method / system for pattern grading
collect information required for performing grading (e.g. base size,
size range)
determine the grade rule taking into consideration of key factors
(e.g. fabric characteristics, style)
determine stacking or outlay requirements
set up base patterns and grade them by using the selected
grading method and grade rule
label all pattern pieces with appropriate pattern marking symbols
check patterns for accuracy and rectify faults as required
6.3 Exhibit professionalism
Be able to
preserve the integrity of pattern attributes during grading
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Grading the patterns into a specific range of sizes according to the
grade rule.
8. Remark
305
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Auxiliary Skill
1. Title Make markers
2. Code A12
3. Range Make the marker for fabric cutting. This applies to individuals who are
required to develop a marker plan for the most efficient use of fabric.
4. Level 3
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
apply the methods of marker planning for optimising fabric
utilisation
identify features of fabrics and pattern pieces that affect marker
planning
describe the information to be included in the marker
understand the practices of pattern making, laying and cutting
6.2 Application and process
Be able to
set up and prepare work area and equipment for making marker
identify marker requirements (e.g. fabric characteristics, fabric
width, garment sizes)
select the marker planning method
collect and check the required pattern pieces
make a marker plan by manipulating pattern pieces and position
for the most efficient use of fabrics
check pattern grain indication against the grain of the fabric
draw up marker according to pattern requirements
prepare laying instructions according to requirements
6.3 Exhibit professionalism
Be able to
ensure that the markers can maximise fabric utilisation and
facilitate the cutting process
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Development of a marker for laying pattern pieces in order to cut
fabric efficiently for fashion production.
8. Remark
306
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Auxiliary Skill
1. Title Make patterns for complex garment style
2. Code A7
3. Range Make patterns for a garment of complex style. This applies to
individuals who are already equipped with simple garment styled pattern
making competency and are required to draft patterns using advanced
pattern making techniques for a complex garment style (e.g. jacket,
styled dress).
4. Level 3
5. Credit 4
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the construction of complex garments (e.g. jacket,
styled dress)
identify the key points of measurement needed for complex
garments
apply advanced pattern techniques in making patterns for complex
garment style
interpret design requirements of a complex garment
understand the effects of fabrics and trims on garment
construction
understand the relationship between pattern making and sewing
evaluate features of body form for pattern making
6.2 Application and process
Be able to
prepare patternmaking tools and equipment
interpret and clarify design sketches and drawings, specifications
and intended purpose of the garment
analyse the body measurement of fit model, body movement and
comfort requirements
assess fabric characteristics and performance, trims and finishing
of the design
develop the finished measurements of the garment based on
which the patterns are to be created
construct patterns by using advanced patternmaking techniques
document methods and formulas used
check the pattern pieces for accuracy and completeness
construct toiles / mock-up when required
verify proportion, fit and balance of garment and make
adjustments when required
307
label and mark all necessary information on the patterns
6.3 Exhibit professionalism
Be able to
adopt a well-rounded approach for constructing patterns that can
meet both technical and aesthetic requirements of the garment
have insight into latest fashion design trend of the target market
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Making patterns by using advanced pattern making techniques for
a complex garment style.
8. Remark
308
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Auxiliary Skill
1. Title Measure, lay and cut materials for tailored garment
2. Code A10
3. Range Measure, lay and cut materials to produce tailored garments. This
applies to individuals who are already equipped with complex garment
styled pattern making competency and are required to measure, lay and
cut all materials for the making of tailored garments with reference to
the design, body and material characteristics. It may involve the
selection and modification of patterns to meet design and client’s
requirements.
4. Level 3
5. Credit 5
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
identify the key points of measurement needed for tailored
garments
apply the methods of body measurement
select and modify patterns to meet design and client’s
requirements
recognise all relevant body characteristics that determine the
requirements
assess the effects of fabric characteristics on garment construction
apply the laying and cutting methods for tailored garments
6.2 Application and process
Be able to
examine body and garment measurements as well as body
characteristics of the client
determine the preferred fabric and incorporate the special needs
of the client into the design
chalk the design into the patterns or select/modify the patterns to
meet the requirements
check materials against quality standards
lay up materials according to the design and pattern requirements
(e.g. grainline, plaid alignment)
cut materials according to the design and pattern requirements
mark all information needed for garment sewing
309
6.3 Exhibit professionalism
Be able to
ensure a thorough understanding of the client’s requirements and
preferences
demonstrate a good knowledge of body shape and its effects on
tailored garments
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Measuring, laying and cutting materials to produce a tailored
garment that meets the client’s needs.
8. Remark
310
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Auxiliary Skill
1. Title Perform draping
2. Code A8
3. Range Drape fabric to make patterns. This applies to individuals who are
required to make patterns by using draping techniques.
4. Level 3
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
apply the equipment and tools for draping
apply the draping techniques for making patterns based on the
design and specifications
convert 3D drape into 2D flat patterns
interpret design requirements of a garment
6.2 Application and process
Be able to
interpret and clarify design sketches, drawings, specifications and
intended purpose of the garment
select and prepare draping equipment and tools
prepare fabric and body form with marked reference points for
draping
prepare drape plan
pin the fabric on body form and perform draping operations
convert the drape to 2D patterns
true and mark patterns
check patterns for accuracy, compliance with design requirements
and completion of information.
6.3 Exhibit professionalism
Be able to
ensure reference points are marked clearly and accurately
perform the draping techniques in a professional manner
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Making patterns by using draping techniques in accordance with
the design requirements.
8. Remark
311
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Auxiliary Skill
1. Title Lay and cut fabrics
2. Code A9
3. Range Lay and cut fabrics according to the marker and cut order. This applies
to individuals who are required to perform fabric laying and cutting
operations so as to prepare cut panels for sewing in the next stage.
4. Level 2
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
apply cutting equipment and tools
interpret marker and lay plan
understand the factors affecting laying and cutting operations
describe the use of the different laying methods
6.2 Application and process
Be able to
set up the working area
identify marker and lay-up plan
collect and check fabric
lay up and position fabric so as to prepare for accurate cutting
use layering methods to assist lay-up in special conditions (e.g.
difficult-to-manage fabric)
use cutting equipment to cut the fabric according to the plan and
requirements
inspect cutwork, identify any faults and take appropriate action to
rectify
bundle work according to job card and direct cut work to next
operation
perform routine maintenance of cutting equipment and regularly
check its performance
6.3 Exhibit professionalism
Be able to
examine the fabric characteristics and quality to ensure the
appropriate methods and operation for laying and cutting fabrics
perform safe working practices that conform to current codes of
practice
312
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Laying and cutting fabrics according to the marker and cut order
for fashion production.
8. Remark
313
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Auxiliary Skill
1. Title Make patterns for simple garment style
2. Code A6
3. Range Make patterns for a garment of simple style. This applies to individuals
who are required to draft patterns using basic pattern making
techniques for a simple garment style (e.g. simple shirt, dress)
4. Level 2
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the construction of simple garments (e.g. simple shirt
and dress)
apply pattern equipment and tools in making patterns
apply basic pattern techniques in making patterns for simple
garment style
describe the information marked on pattern pieces
6.2 Application and process
Be able to
prepare patternmaking tools, equipment and materials
interpret and clarify design sketches, drawings, and specifications
identify the finished measurements of the garment based on which
the patterns are to be created
construct patterns using basic patternmaking techniques
document methods and formulas used
check the pattern pieces for accuracy and completeness
construct toiles / mock-up when required
label and mark all necessary information on the patterns
6.3 Exhibit professionalism
Be able to
ensure the patterns are accurate in accordance with the finished
measurements and garment style
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Making patterns by using basic pattern making techniques for a
simple garment style.
8. Remark
314
4.13 Units of Competency for
Personnel Management
315
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Personnel Management
1. Title Appraise performance of team members
2. Code 108267L5
3. Range Appraise performance of team members of a fashion business to drive
team effectiveness. This applies to individuals who are required to
manage the performance of team members and take appropriate action
on substandard performance to drive team effectiveness.
4. Level 5
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the organisational policies and procedures on
performance appraisal
state key considerations in performance management and
appraisal (e.g. personal development)
construct a personal development plan for team members and
provide feedback and guidance
6.2 Application and process
Be able to
establish clear and measurable objectives to assess individual and
team results which can be aligned with the performance targets of
the business unit
guide team members to set up performance objectives and plans
after considering the organisational strategies, their aspirations
and competencies, etc.
analyse the strengths and weaknesses of subordinates and guide
them to achieve key operational metrics and business goals
consistently
guide new co-workers to reconcile their job expectations and
required work performance
coach and motivate others to achieve their performance goals
analyse the performance problems of those who do not meet pre-
set standards, identify the root causes and formulate solutions
provide coaching / counselling to subordinates who cannot meet
the basic performance requirements
evaluate others’ work performance regularly and provide
constructive feedback for improvement
motivate others to correct deficiencies and follow up improvement
progress within a mutually agreed time frame
discuss with the sub-standard subordinates about the follow-up
316
action according to the cause and solutions identified
formulate plans on disciplinary actions if insufficient improvement
of a subordinate is observed
6.3 Exhibit professionalism
Be able to
beware of discriminatory legislation and avoid offence or personal
attacks
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Appraisal of performance of team members of a fashion business
and management of substandard performance with appropriate
actions to drive team effectiveness.
8. Remark Modified from the UoC of Specification of Competency Standards for
the Banking Industry Retail Banking (Version 2 , UoC code : 107601L5)
317
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Personnel Management
1. Title Assign jobs to team
2. Code G11
3. Range Assign jobs to team members of a fashion business. This applies to
individuals who are required to assign jobs to team members to achieve
goals of a fashion business.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
identify the organisational policy and procedures regarding job
assignment
identify the composition and dynamics in the team
review the prevalent approaches of job assignment in a fashion
business (e.g. rotation)
evaluate the factors to be considered when assigning jobs to
teams in a fashion business
6.2 Application and process
Be able to
evaluate the job requirements of a fashion business (e.g. expertise
required)
plan how the work activities will be allocated to accomplish the job
identify team members with appropriate skills and experience to
perform different sets of work activities
confirm the expected standard of work with individual members
6.3 Exhibit professionalism
Be able to
allocate jobs fairly across a team
review prior job assignments for future improvement
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Assigning jobs to team members to achieve goals of a fashion
business.
8. Remark
318
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Personnel Management
1. Title Build alignment among different team members to work towards a
unified goal
2. Code 108268L5
3. Range Build alignment among different team members to accomplish task
assignments. This applies to individuals who are required to align team
members to work on the same goal in a fashion business.
4. Level 5
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the importance of building alignment among team
members (e.g. cross- functional team) in the fashion industry
evaluate the key elements for fostering team consensus (e.g. a
common goal)
cultivate a sense of common purpose and team cohesion
6.2 Application and process
Be able to
set goals which are aligned with organisational strategies
develop team managing plans with reference to the needs,
preferences and personalities of fellow team members
cultivate shared understanding of the team goal among team
members
articulate the vision, mission, values, directions, plans and
strategies, etc.
act as a role model by demonstrating proper attitudes and
behaviour to encourage the work team to achieve higher
performance
set priority for goals and resources based on their importance and
availability and communicate specifically with responsible team
members
make active attempts to influence team members to achieve goals
effectively
foster an environment and culture for change, actively lead and
champion change initiatives in the work unit
promote and recognise achievements of individuals and work
teams by giving constructive feedback and incentives
319
6.3 Exhibit professionalism
Be able to
demonstrate patience and make a decision at a point where there
is general agreement
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Aligning team members to work on the same goal and accomplish
task assignments in a fashion business.
8. Remark Modified from the UoC of Specification of Competency Standards for
the Banking Industry Retail Banking (Version 2 , UoC code : 107598L6)
320
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Personnel Management
1. Title Conduct training needs analysis
2. Code 107008L5
3. Range Identifying competency gaps and development needs of various levels
of the organisation. This applies to the implementation of local and / or
global training needs analysis to address existing training needs and
anticipated work performance challenges, with the involvement of
managers.
4. Level 5
5. Credit 5
6. Competency Performance Requirements
6.1 Knowledge in the Subject Area
Understand the principles, methodologies, techniques and
challenges of conducting a training needs analysis
6.2 Applications and Processes
Identify competency gaps at organisational level and individual
development needs with relevant methodologies and tools (e.g.
training needs analysis, competency-based performance reviews)
Assess current workforce capabilities in terms of skill sets and
competencies and project the required capabilities for the future
workforce
Analyse employees’ individual development plans
Partner with managers to identify common or specific competency
gaps, or development needs of employees for future training
arrangement
Set training priorities and action plans based on findings of training
needs analysis
6.3 Professional Behaviour and Attitude
Benchmark best practices of conducting training needs analysis in
the market
7. Assessment
Criteria
The integrated outcome requirements of this UoC are:
Execution of training needs analysis to identify development needs
and competency gaps at various levels of the organisation.
Establishment of action plans with training priorities based on
findings of training needs analysis.
8. Remark Adopted from the Specification of Competency Standards of the HRM
Sector
321
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Personnel Management
1. Title Develop learning and development (L&D) programmes
2. Code 107009L5
3. Range Developing quality training design and training materials for all L&D
programmes provided by the organisation. This applies to the
development of local and / or global L&D programmes internally and / or
in collaboration with external vendors.
4. Level 5
5. Credit 5
6. Competency Performance Requirements
6.1 Knowledge in the Subject Area
Understand the key components of a quality training design and a
variety of delivery methodologies
6.2 Applications and Processes
Develop clear learning objectives and assessment mechanism for
each L&D programme
Select appropriate training methodologies (e.g. lecture, case
study, role-playing, e-learning) for each L&D programme with due
consideration of the pros and cons of different training
methodologies
Develop training plans, to be delivered with a methodology and
mechanism that is most suitable to meet identified training needs
and competency gaps
Obtain endorsement from relevant users, business units or
departments on customised training programmes
Identify the most appropriate and cost-effective external vendors
based on predefined selection criteria for external sourcing of L&D
programmes (e.g. appropriate type of trainers)
Make use of the latest training design and delivery methodologies
to develop training materials (e.g. trainers’ guide and participants’
guide) either internally or by working with designated vendors
Apply knowledge management, retention, and transfer techniques
to promote the transfer of knowledge in the organisation
6.3 Professional Behaviour and Attitude
Validate the overall design of each L&D programme for meeting
the required business outcomes and learning objectives
Proactively explore new L&D technologies and solutions to
improve the design and effectiveness of L&D programmes
322
7. Assessment
Criteria
The integrated outcome requirements of this UoC are:
Establishment of L&D programmes with details (e.g. learning
objectives, training methodology, assessment mechanism) to meet
identified training needs, transfer of knowledge and competency
gaps.
Execution of different L&D technologies and solutions to improve
the design and effectiveness of L&D programmes.
Engagement with all employees for knowledge management,
retention and transfer.
8. Remark Adopted from the Specification of Competency Standards of the HRM
Sector
323
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Personnel Management
1. Title Plan and allocate resources
2. Code G12
3. Range Plan and allocate resources to achieve goals of a fashion business.
This applies to individuals who are required to plan and allocate human
and other resources to support the achievement of goals of a fashion
business.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
identify the organisational policy and procedures regarding
resource planning and allocation
evaluate a job to identify the resource requirements and cost
implications
assess the suitability of resources and their availability over a
predetermined duration
compare the comparative advantages and potential risks of
different resource sourcing strategies (e.g. hiring or owning a
plant)
6.2 Application and process
Be able to
evaluate the job requirements to determine the resource and cost
implications
plan for the resource sourcing option within the available budget
secure resources (e.g. staff, materials, equipment) in the required
quantity and quality for the planned duration of work
arrange for resources to arrive at specified job locations in time
acquire additional or alternative resources when required in line
with budget and quality requirements
6.3 Exhibit professionalism
Be able to
ensure resources are allocated in a timely manner
devise realistic contingency plans to address delays when
allocating resources
324
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Planning and allocating human and other resources to support the
achievement of goals of a fashion business.
8. Remark
325
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Personnel Management
1. Title Review training outcomes
2. Code 108271L5
3. Range Review training outcomes to ensure new skills and knowledge are
properly acquired and applied in a fashion business. This applies to
individuals who are required to conduct post- training evaluation in a
fashion business.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the purposes and common evaluation criteria and
procedures of post- training evaluation
evaluate the common problems in the training process (e.g.
training content)
assess training effectiveness and obtain feedback to ensure new
skills and knowledge are properly put into practice
6.2 Application and process
Be able to
evaluate the satisfaction of participants with the trainers and
training programmes
evaluate the understanding of the subject of the participants
evaluate the achievement of desired behavioural and attitudinal
outcomes of participants (e.g. application of learning at work)
determine whether positive results have been obtained (e.g.
productivity)
review feedback of participants or major stakeholders (e.g.
managers) and suggest ways to improve training design and
delivery
6.3 Exhibit professionalism
Be able to
proactively engage stakeholders in reviewing and improving
training programmes to enhance the training effectiveness
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Review of training outcomes with appropriate methods and
procedures to ensure new skills and knowledge are properly
acquired and applied in a fashion business.
8. Remark
326
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area – Personnel Management
1. Title Set up team
2. Code 108272L5
3. Range Set up a team for fashion projects. This applies to individuals who are
required to establish a team to execute different initiatives and projects
of a fashion business.
4. Level 5
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
evaluate staffing requirements of the organisation
identify the requirement of fashion projects and the corresponding
team members’ abilities
review key success factors of team formation (e.g. organisational
culture, management style)
understand how to set up teams to handle specific initiatives and
projects
6.2 Application and process
Be able to
identify functions and objectives of a fashion project team
determine the criteria to recruit team members (e.g. established
personal networks)
assess and select the potential members against the selection
criteria
establish team structure to facilitate the effective performance of
the team functions
assign roles and responsibilities to team members
develop mentoring processes among team members (e.g. for less
experienced members) when required
document job descriptions of project team for related parties’
reference
6.3 Exhibit professionalism
Be able to
clarify roles and expectations of team members
motivate members to set goals to direct their own efforts
327
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Setting up a fashion project team with members of the required
characteristics and abilities to perform effectively in a team
situation.
8. Remark
328
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Personnel Management
1. Title Improve team coordination and performance
2. Code 108273L4
3. Range Improve team coordination and performance to accomplish task
assignments. This applies to individuals who are required to act as
productive team players by adopting an open-minded working style and
providing support to other team members.
4. Level 4
5. Credit 2
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the common teamwork processes in the fashion
industry (e.g. cross-border)
explain the key elements of successful team coordination (e.g.
team communication strategies)
work with team members with diverse expertise and backgrounds
6.2 Application and process
Be able to
employ different communication strategies to seek team members’
comments and change work methods to achieve better results
when necessary
initiate open and two-way communication; accept ideas / opinions
and feedback in a positive and constructive manner
communicate with different team members to understand their
difficulties; share responsibilities when appropriate
contribute expertise by assisting co-workers to achieve quality
performance and continuous improvement
6.3 Exhibit professionalism
Be able to
take steps to encourage all related staff members contribute their
greatest effort in sharing skills, knowledge and work experience to
enhance team performance
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Improvement in team coordination and performance through using
different communication strategies and providing support to other
team members.
8. Remark Modified from the UoC of Specification of Competency Standards for
the Banking Industry Retail Banking (Version 2 , UoC code : 107605L4)
329
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Personnel Management
1. Title Organise and deliver learning and development (L&D) programmes
2. Code 107010L4
3. Range Providing L&D programmes to strengthen workforce capabilities. This
applies to the organisation and delivery of local and / or global L&D
programmes to meet employee learning and development needs, as
well as their career aspirations, in line with the organisation’s business
direction and sustainable development.
4. Level 4
5. Credit 5
6. Competency Performance Requirements
6.1 Knowledge in the Subject Area
Understand the key skill sets and attributes that an effective trainer
or training organiser should possess
Understand the subject matter of the training programme that will
be designed and / or delivered
6.2 Applications and Processes
Execute administrative and logistics arrangements before, during
and after programme delivery
Organise L&D programmes with appropriate programme content
and selection of participants, to meet individuals’ learning needs
and expectations as well as the organisation’s business direction
Deliver L&D programmes with the use of effective presentation
and facilitation skills as well as the most suitable medium of
instruction
Execute quality assurance mechanism in place to monitor the
delivery of L&D programmes
Obtain feedback from major stakeholders (e.g. managers) to
monitor the progress and evaluate the learning outcomes
6.3 Professional Behaviour and Attitude
Proactively follow up on the approved action plan, progress report
and achievements of the expected outcomes
Adopt relevant measures for evaluating effectiveness of the L&D
programmes (e.g. measurable changes in skills, knowledge or
behaviour)
330
7. Assessment
Criteria
The integrated outcome requirements of this UoC are:
Execution of administrative and logistics arrangements (e.g.
enrolment, selection of venue, venue set-up, equipment, financial
arrangements and documentation) for smooth running of the
organisation’s L&D programmes.
Provision of L&D programmes according to approved action plan.
Engagement with major stakeholders to monitor the progress and
evaluate the learning outcomes.
8. Remark Adopted from the Specification of Competency Standards of the HRM
Sector
331
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Personnel Management
1. Title Provide work skill instruction
2. Code 108274L4
3. Range Provide work skill instruction to staff members of a fashion business.
This applies to individuals who are required to provide instruction and
demonstrate work skills to enhance the work performance of staff
members of a fashion business.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
identify the learner characteristics of the fashion industry (e.g.
literacy level)
identify the range of instructional resources and materials required
in different work processes or contexts (e.g. sewing)
explain the key elements for effective work skill instruction (e.g.
preparation, explanation)
understand the challenges and problems of providing work skill
instruction on the line (e.g. on-the-job instruction)
set up an effective and safe training session for work skill
instruction
6.2 Application and process
Be able to
identify the characteristics and learning needs of an individual or a
group of staff members
determine instruction objectives and the range of work processes
and context involved
prepare instructional resources and materials to meet learners’
needs
use communication skills to instruct learners and demonstrate
relevant work skills
provide opportunities for practice during instruction
provide feedback on learners’ performance to enhance their work
performance
6.3 Exhibit professionalism
Be able to
ensure a safe learning environment
reflect upon personal performance in providing instruction and
demonstration for improvement
332
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Provision of work skill instruction and demonstration to enhance
the work performance of staff members in a range of work
processes and in the context of a fashion business.
8. Remark
333
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Personnel Management
1. Title Supervise team members
2. Code 108275L4
3. Range Supervise team members to accomplish task assignments of a fashion
business. This applies to individuals who are required to take on a team
leader’s role and give directions and instructions to team members.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
understand the work nature and environment in the fashion
industry
explain the key elements of effective supervision (e.g. delegation)
allocate task assignments and monitor their completion on
schedule
6.2 Application and process
Be able to
delegate tasks of different nature and scale to relevant team
members in a relevant manner to generate a sense of ownership
assign appropriate level of authority according to the roles and
responsibilities of individual team members
delegate work tasks to team members appropriately based on
their ability, expertise and personal interests
solicit feedback from team members about work assignment to
preserve team spirit and create a cooperative climate
evaluate the urgency and importance of work and manage
workload
set appropriate priorities for team members
take suitable action and monitor the implementation during the
case of emergency
monitor quality of work of subordinates and the team
follow through tasks conscientiously to achieve quality results and
meet the deadlines
6.3 Exhibit professionalism
Be able to
reflect upon leadership and conflict management skills for
improvement
334
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Effective delegation and arrangement of work based on
understanding of the abilities and preferences of different team
members as well as monitoring the work of subordinates and
taking suitable action during the course to ensure achievement of
quality results.
8. Remark Modified from the UoC of Specification of Competency Standards for
the Banking Industry Retail Banking (Version 2 , UoC code : 107604L5)
335
Specification of Competency Standards for the Fashion Industry
Unit of Competency Functional Area - Personnel Management
1. Title Track work progress of team
2. Code G10
3. Range Track work progress of team members of a fashion business. This
applies to individuals who are required to track and control the progress
of team members to ensure successful completion of team assignments
in a fashion business.
4. Level 4
5. Credit 3
6. Competency Performance Requirements
6.1 Knowledge in the subject area
Be able to
outline the common teamwork processes in the fashion industry
identify the team members and their roles or responsibilities in the
team assignment
understand the organisational procedures to control work progress
and the appropriate checkpoints for monitoring purposes
describe methods for knowing and evaluating the performance of
team members
6.2 Application and process
Be able to
identify the work requirements or processes and schedule of the
team
determine the methods and checkpoints to track the progress of
team members
monitor each checkpoint by collecting and evaluating related
information and/or outcomes
organise regular meetings with team members to update the
progress
identify problems and barriers that would affect the work progress
of team members
6.3 Exhibit professionalism
Be able to
stay alert of any signals that may jeopardise the teamwork
give team members opportunity to discuss actual or potential
problems affecting their work at appropriate times
336
7. Assessment
Criteria
The integrated outcome requirements of this UoC are the abilities to
accomplish:
Tracking the work progress of team members against the pre-set
schedule and requirements.
8. Remark
337
Appendix
338
Appendix I
Fashion Industry Training Advisory Committee
List of Members (from 1 January 2020 to 31 December 2021)
Chairperson
• Hon Felix CHUNG Kwok-pan
Vice Chairperson
• Mr Lawrence LEUNG Ka-yuen
Members
• Mr Steven AU Chi-sing
• Ms CHEUNG Kwai-ying
• Ms Catherine CHIU
• Ms Bessie CHONG
• Mr Willie FUNG Wai-yiu
• Ms Rose KO
• Ms Angie LAU
• Mr Benjamin LAU Man-tung
• Mr Bosco LAW
• Mr Leslie LO Chi-wing
• Mr Arkin NG Ping-kin
• Dr Roger NG
• Mr Stephen NG Kam Kuen
• Ms Silvia WU Yuet-yung
• Mr YEUNG Chun-Fan
• Mr Clement YOUNG Sheung-ching
• Mr Banny YU
• Clothing Industry Training Authority Representative
• Education Bureau Representative
339
Appendix II
Fashion Industry Specification of Competency Standards (SCS)
Drafting Subcommittee
List of Members (from 1 January 2020 to 31 December 2021)
Convenor
• Mr Willie FUNG Wai-yiu
Sub-Convenor
• Mr Arkin NG Ping-kin
Members
• Mr Steven AU Chi-sing
• Ms Bessie CHONG
• Mr Bosco LAW
• Mr Lawrence LEUNG Ka-yuen
• Mr Leslie LO Chi-wing
• Dr Roger NG
• Ms Silvia WU Yuet-yung
• Mr Banny YU
• Education Bureau Representative
Co-opted Members
• Ms Queenie CHAN
• Mr Eric CHAU
• Mr Alan HAU
• Mr Ringo WONG
• Mr Samson YOUNG Kwok-lai
• Mr Simon Yip Chi-wai
340
Appendix III
Generic Level Descriptors under the Qualification Framework
Level Generic Level Descriptors
Knowledge & Intellectual Skills Processes Autonomy and Accountability Communication, ICT and Numeracy
7 - Demonstrate a critical overview
of a substantial body of
knowledge and its related
theories and concepts at the
forefront of a field of study or
professional practice, including
an evaluative understanding of
its broad relationship with other
disciplines
- Make a significant and original
contribution to a specialised
field of inquiry, or to broader
interdisciplinary relationships
- Identify, conceptualise and
offer original and creative
insights into new, complex and
abstract ideas and information
- Apply knowledge and skills in a
broad range of complex activities
in highly specialised technical,
professional or management
contexts
- Demonstrate command of
research and methodological
issues and engage in critical
dialogue
- Produce creative and original
responses to problems and issues
in the context of new
circumstances
- Deal with very complex and/or
new issues and make informed
judgements in the absence of
complete or consistent
data/information
- Assume a high degree of
autonomy, with full
accountability for own work,
and significant responsibility
for others
- Demonstrate leadership and
originality in responding to new
and unforeseen circumstances
and accept accountability in
related decision making
- Deal with very complex ethical
and professional issues
- Use advanced and specialised skills
to support academic and
professional work that is at the
forefront of a subject/discipline/
sector
- Strategically use communication
skills, at the standard of published
academic work and/or critical
dialogue, adapting content and
purpose to a range of audiences
and contexts
- Use advanced features of ICT
applications and specify
requirements in anticipation of
future needs
- Undertake critical evaluations of
numerical and graphical data and
employ such data extensively in
support of the creation of new
knowledge and innovative practice
341
Level Generic Level Descriptors
Knowledge & Intellectual Skills Processes Autonomy and Accountability Communication, ICT and Numeracy
6 - Demonstrate command of a
systematic, coherent body of
knowledge, some of which is at
the forefront of a field of study
or professional practice
- Utilise highly specialised
technical, research or scholastic
skills across an area of study
- Critically review, consolidate
and extend knowledge, skills,
practices and thinking in a
subject/discipline/sector
- Apply knowledge and skills in a
broad range of specialised
technical, professional or
management activities
- Utilise diagnostic and creative
skills to carry out complex
planning, design, technical and/or
management functions related to
products, services, operations or
processes, including resourcing
and evaluation
- Design and apply appropriate
methodologies to conduct
research and/or advanced
technical or professional activity
- Critically evaluate new
information, concepts and
evidence from a range of sources
and develop creative responses to
routine and abstract professional
problems and issues
- Deal with complex issues and
make informed judgements in the
absence of complete or consistent
data / information
- Exercise significant autonomy
in determining and achieving
personal and/or group
outcomes
- Accept accountability in
decision making relating to the
achievement of outcomes
- Demonstrate leadership and
- make an identifiable
contribution to change and
development
- Deal with complex ethical and
professional issues
- Use advanced and specialised skills
to support academic and
professional work in a subject/
discipline/sector
- Communicate, using appropriate
methods, to a range of audiences
including peers, senior colleagues
and specialists
- Use advanced features of ICT
applications to support and
enhance work and identify
refinements and/or new
requirements to increase
effectiveness
- Undertake critical evaluations of
numerical and graphical data in
support of decision-making
342
Level Generic Level Descriptors
Knowledge & Intellectual Skills Processes Autonomy and Accountability Communication, ICT and Numeracy
5 - Demonstrate and/or work with
in-depth specialised technical
or theoretical knowledge of a
field of work or study
- Use a wide range of specialised
intellectual skills in support of
established practices in a
subject/discipline/ sector
- Critically analyse, evaluate
and/or synthesise concepts,
information and issues drawn
from a wide range of sources to
generate ideas
- Apply knowledge and skills in a
range of technical, professional or
management activities
- Identify and analyse both routine
and abstract technical/
professional problems and issues,
and formulate evidence-based
responses
- Exercise appropriate judgement
in planning, design, technical
and/or management functions
related to products, services,
operations or processes
- Accept responsibility and
accountability, within broad
parameters, for determining and
achieving personal and/or
group outcomes
- Work under the mentoring of
senior qualified practitioners
- Deal with ethical issues,
seeking guidance of others
where appropriate
- Use some advanced and specialised
skills in support of established
practices in a subject/discipline/
sector
- Participate constructively in group
discussions and make formal and
informal presentations to a range of
audiences on standard/mainstream
topics in a subject/discipline/sector
- Use some advanced features of
ICT applications to support and
enhance work
- Interpret, use and evaluate
numerical and graphical data to set
and achieve goals/targets
343
Level Generic Level Descriptors
Knowledge & Intellectual Skills Processes Autonomy and Accountability Communication, ICT and Numeracy
4 - Demonstrate and/or work with
a broad knowledge base with
some specialised knowledge of
a field of work or study
- Use a wide range of largely
routine and some specialised
intellectual skills related to a
subject/discipline/sector
- Present and evaluate
information, using it to inform
future actions
- Perform skilled tasks requiring
some discretion and creativity in
a range of contexts
- Carry out routine lines of enquiry
to address professional level
issues and problems
- Exercise appropriate judgement
in planning, selecting or
presenting information, methods
or resources
- Undertake self-directed and
some supervisory activity
- Operate within broad general
guidelines and meet specified
quality standards
- Take responsibility for the
nature and quantity of own
output
- Undertake a supervisory role,
accepting some responsibility
for the quantity and quality of
the output of others including
compliance with prevailing
practice
- Contribute to group
performance
- Use a wide range of routine and
some advanced skills associated
with a subject/discipline/sector in
both familiar and some new
contexts
- Synthesise, organise and present
information coherently to convey
complex ideas in well-structured
form
- Use a wide range of standard ICT
applications to support and
enhance work
- Use and evaluate numerical and
graphical data to measure progress
and achieve goals and/or targets
344
Level Generic Level Descriptors
Knowledge & Intellectual Skills Processes Autonomy and Accountability Communication, ICT and Numeracy
3 - Demonstrate and/or work with
broad operational and
theoretical knowledge of a field
of work or study
- Use a broad range of
intellectual skills in familiar but
sometimes unfamiliar contexts
- Access, organise and evaluate
information independently and
draw reasoned conclusions
- Perform a broad range of tasks in
a variety of familiar and some
unfamiliar contexts using a
known range of technical skills
- Employ a range of responses to
well defined, but sometimes
unfamiliar or unpredictable
problems
- Make generalisations and
predictions in familiar contexts
- Carry out self-directed activity
with guidance/ evaluation
- Accept responsibility for
quantity and quality of own
output and comply with
prevailing practice
- Accept clearly defined but
limited responsibility for the
quantity and quality of the
output of others
- Adapt own behaviour when
working with others
- Use a wide range of largely routine
and well-practiced skills in familiar
and some unfamiliar contexts
- Produce and respond to detailed
and complex written and oral
communication and make
presentations to an audience using
suitable structure and style
- Use a wide range of standard ICT
applications to obtain, process and
combine information
- Use a wide range of numerical and
graphical data to support work or
study
345
Level Generic Level Descriptors
Knowledge & Intellectual Skills Processes Autonomy and Accountability Communication, ICT and Numeracy
2 - Demonstrate and/or work with
basic factual or operational
knowledge in a selected
number of areas of a field of
work or study
- Use a range of intellectual
skills in familiar, personal
and/or everyday contexts
- Make comparisons with some
evaluation and interpret
available information
- Perform a range of tasks in
predictable and structured
contexts
- Apply basic tools and materials to
complete routine processes
- Use rehearsed stages for solving
problems
- Take account of the identified
consequences of actions
- Undertake directed activity
with a degree of autonomy
- Accept defined responsibility
for quantity and quality of own
output subject to external
quality checking
- Co-ordinate with others to
achieve common goals
- Use a range of routine skills with
some assistance in familiar, routine
contexts
- Identify the main points and ideas
from documents and reproduce
them in other contexts
- Produce and respond to a specified
range of written and oral
communications and take an active
part in discussions on identified
topics
- Carry out a defined range of tasks
to process data and access
information
- Use a range of familiar numerical
and graphical data
346
Level Generic Level Descriptors
Knowledge & Intellectual Skills Processes Autonomy and Accountability Communication, ICT and Numeracy
1 - Demonstrate and/or work with
basic general and foundation
knowledge in a narrow range of
areas of a field of work or study
- Use basic intellectual skills in
familiar, personal and/or
everyday contexts
- Employ recall and demonstrate
comprehension of facts with
dependency on ideas of others
- Receive and pass on
information
- Perform a limited range of tasks
of a routine and repetitive nature
in defined and highly structured
contexts
- Use, under supervision or
prompting, basic tools and
materials
- Apply learnt responses to solve
problems
- Take some account, with
prompting, of identified
consequences of actions
- Carry out directed activity
under close supervision
- Rely entirely on external
monitoring of quantity and
quality of own output
- Interact with others to complete
tasks
- Use a limited range of simple skills
with assistance in familiar, routine
contexts
- Produce and respond to a limited
range of simple, written and oral
communications and take some
part in discussions on
straightforward subjects
- Carry out a limited range of simple
tasks to process data and access
information
- Use a limited range of simple and
familiar numerical and graphical
data
347
Appendix IV
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