Speakers & Sponsors · 2017-10-18 · Startup Pitch. At Startup Pitch, 15 innovative early-stage...

THE WORLD’S LARGEST CONFERENCE FOR RETAIL & ECOMMERCE INNOVATION 2 3www.shoptalk.com @SHOPTALK #SHOPTALK18

Shoptalk is Now the World’s Largest Conference for Retail and Ecommerce Innovation

For over two years, Shoptalk has led the development of a modern retail and ecommerce industry conversation as well as a fresh and engaged community of innovators.

We are shaping the industry’s new narrative by covering all aspects of the evolution of how consumers discover, shop and buy in an age of rapid digital transformation. The Shoptalk community includes existing stakeholders and welcomes new ones, and has quickly overcome traditional silos and outdated cliques.

The result is an initiative that truly has the consumer at the heart of an ongoing dialogue that includes all the right people. This makes Shoptalk the one place where established retailers and brands, venture-backed direct-to-consumer startups, tech and Internet companies, investors, media, analysts and others get together to learn, collaborate and evolve.

By serving as a catalyst for the growth and development of the retail and ecommerce industry as it continues through a period of profound

OverviewIntroduction

New for 2018: Less Isn’t More, More Is More

Global

Grocerytalk

Growth & Curation

Preliminary Agenda Overview

Innovation from Around the World

Specialty Content in 2018

Technologies on the 2018 Agenda

Track Descriptions

Track Formats

Schedule Overview

Agenda At-A-Glance

Speakers

Sponsors

Agenda

Speakers & Sponsors

change, Shoptalk has established an entirely new standard for industry events.

Our Las Vegas event grew by more than 75% to 5,500 attendees in 2017, up from 3,100 in 2016, and will grow almost 40% to more than 7,500 in 2018, making us the world’s largest conference for retail and ecommerce innovation. Such growth is unprecedented and reflects the industry’s needs.

As we get bigger, we’re only getting better. How? By maintaining a senior-level attendee profile, facilitating interactions through bold networking programs, such as our Meetings Program where we expect to arrange 8,000 onsite meetings, expanding the scope of the event to a global narrative and community, and introducing specialty content like Grocerytalk.

We hope you’ll join us for an amazing Shoptalk in March 2018!

--Anil, Zia, Caroline and the Shoptalk Team

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TABLE OF CONTENTS INTRODUCTION

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We’re excited to continue our mission to empower the retail and ecommerce ecosystem in 2018 with three new categories of opportunities and experiences: (1) Global Coverage, (2) Grocerytalk and (3) Growth and Curation.

Join the New Conversation & Community. In 2017, we focused on developing the blueprints for the future of retail and ecommerce for the U.S. and Europe. For 2018, we’re bringing Shoptalk and Shoptalk Europe together into a single expanded March Las Vegas event to create an unparalleled, comprehen-sive global conversation and an unmatched, unified global community of innovators.

This allows us to feature the leading technologies, trends and business models from all major global hubs--from London and Berlin to Tel Aviv, and from Silicon Valley and Bangalore to Shanghai--providing new perspectives from groundbreaking organizations both domestically and internationally.

We’re expanding the representation of international disruptive tech and D2C startups, leading global brands, innovative retailers and more. The result is an unprecedented opportunity to gain a complete understanding of retail and ecommerce innovation, as well as to join an entirely new global community of innovators.

Go Deeper into Grocery & CPG. While Shoptalk covers the evolution of how consumers discover, shop and buy physical goods across all verticals--including fashion, electronics, beauty and home improve-ment--we’re thrilled to announce that for 2018, we’ve introduced a new program called Grocerytalk that includes expanded content, networking and other unique experiences that focus on the latest technolo-gies, trends and business models impacting the grocery and consumer packaged goods (CPG) sectors.

Grocerytalk will cover everything from emerging grocery business models to new food and beverage brands and evolving grocery store formats. We’ll also explore core areas like loyalty, coupons and supply chain transparency. A track dedicated to Grocerytalk will run from Sunday afternoon through mid-day on Tuesday, with additional content on Tuesday afternoon that continues the grocery conversation with a focus on delivery and logistics.

A Bigger & Better Event. Finally, you can expect to see a lot more of everything at Shoptalk next year. We’ll have more speakers as we extend our lineup to 400+ speakers on the agenda in 2018, up from 300+ in 2017. More speakers means a greater number of sessions.

We also anticipate a much larger audience at Shoptalk in 2018: The event will have over 7,500+ attendees as compared to 5,500 in 2017. And with the larger number of speakers and attendees will come more of the valuable networking opportunities that set Shoptalk apart: More Funding Founders sessions between investors and early-stage companies and more meetings in our Meetings Program.

Attendees at our 2018 event can expect a groundbreaking opportunity to hear from, meet, and interact with leaders across a broad spectrum of categories and countries, as well as across divisions and disciplines.

The retail and ecommerce ecosystem is changing globally and no single geographic region has a lock hold on innovation. To fully understand how retail and ecommerce are evolving, a global lens has become essential. To provide this unique perspective to our audience, for 2018, we’re integrat-ing Shoptalk and Shoptalk Europe into one unprecedented global experience that encompasses a broader cross-section of countries and companies. The result is a single event that offers a unique and complete view of retail and ecommerce innovation.

Our 2018 agenda will feature a significant number of European speakers and showcase innovation from Asia-Pacific with a focus on disruptive trends and technologies in China. You’ll hear from inter-national speakers on the main stage, on our regular track sessions as well as on sessions dedicated to specific countries, regions and global trends. More than 75 speakers from across Europe, Asia-Pacific and Latin America will join Shoptalk’s 2018 speaker lineup.

INNOVATION FROM AROUND THE WORLDGLOBAL

SPECIALTY CONTENT IN 2018

Grocerytalk. This new 12-session track in 2018 will focus on some of the most pressing issues facing grocery retailers and CPG companies today. Grocerytalk will look at how these industries are changing and the most disruptive trends across the sector. Investors, retailers, CPG companies and technology providers focused on grocery will all discuss the massive shifts taking place in the in-dustry. Our speakers will address areas like food safety and new in-store technologies and provide insights into areas of investment in grocery and CPG. They will also highlight some of the innovative companies revolutionizing how consumers shop for both perishable and nonperishable products.

Innovation in China. Our Innovation in China track will kick off with experts providing an overview of technology and business innovation in China; it will also include a showcase of some of the most exciting retail concepts and initiatives in the world’s largest retail and ecommerce market.

Wharton@Shoptalk. The Wharton@Shoptalk track will include a series of interactive sessions with renowned professors from some of The Wharton School at the University of Pennsylvania. These ses-sions will feature short lectures by business school professors in which they’ll discuss recent research and findings focused on the retail industry, followed by Q&A with the audience.

GROWTH & CURATION

NEW FOR 2018: LESS ISN’T MORE - MORE IS MORE! PRELIMINARY AGENDA OVERVIEW


Shoptalk’s 2018 agenda will include conversations about next generation technologies on virtually every session. Below are just a few areas we’ll cover in depth during the four days of the event:

Artificial Intelligence (AI). In 2018, a number of our sessions will have an AI focus. We’ll have five sessions where we specifically call out AI: (1) AI and Predicting Demand, (2) AI and Real-Time Personalization, (3) The Next Generation of Search: AI, Visual and More, (4) AI and Predictive Marketing, and (5) Innovations in the Warehouse: Robotics, AI and Beyond. Additionally, sessions such as Chatbots, Messengersand More, as well as Commerce Through Voice-Activated Assistants, will discuss how AI is enabling increasingly sophisticated conversational commerce offerings. Elsewhere on the agenda, Pricing and Assortment Strategies will look at how AI is enabling retailers to optimize their sales.

Research and Market Insights. The Research & Market Insights track will feature 9 presentations by lead-ing market research firms, industry organizations and equity research analysts. Each one will highlight a different theme or trend that can help retailers better understand their target markets or plan product roadmaps.

Startup Pitch. At Startup Pitch, 15 innovative early-stage companies will present their businesses to a panel of distinguished judges from the investment community to vie for two $25,000 prizes. Each company will have just 3 minutes to pitch their company and 3 minutes for Q&A with the judges. Two winners will be selected from the 15 competing startups: one winner will be selected by our panel of judges and the other through audience voting.

Disruptive Technologies and Pioneering Brands. The Disruptive Technologies and Pioneering Brands track will feature 48 innovative technology companies and emerging direct-to-consumer brands changing how consumers discover, shop and buy. An executive from each company will present his or her technology and business model.

Deep Dives. Our Deep Dives will build out four core areas on the agenda: Leading the Digital Transformation, Innovation in the Supply Chain, Manufacturing Innovation, Marketing and New Market Opportunities. Sessions will be tactical and interactive, and will include a high level of audience participation. Deep Dive sessions will typically start with a panel discussion followed by Q&A or interactive exercises with attendees.

TECHNOLOGIES ON THE 2018 AGENDA

Connected Devices. Our agenda will cover connected devices from several different angles. A dedicated ses-sion on Connected Devices and Appliances will look at the growing number of connected in-home devices that are facilitating product ordering and replenishment. The conversation on Voice-Activated Assistants will look at the rise of devices such as Amazon Alexa and Google Assistant and the growing commerce options they provide. Additionally, our Startup Pitch and Disruptive Technologies and Pioneering Brands tracks will feature early-stage companies whose businesses are based on consumer adoption of these devices.

Augmented and Virtual Reality (AR and VR). Our agenda will tackle AR, VR and Advances in Product Vi-sualization in a session that will look at the growing use cases for AR in categories such as beauty and home furnishings. It will also explore how retailers are experimenting with VR and what the long-term use cases will be. In addition, our Deep Dive on Marketing will look at the opportunities for new marketing campaigns using VR technology.

Fulfillment and Logistics. In addition to our dedicated track on Innovations in Delivery, Pickup and Logistics which will feature different sessions related to last-mile delivery, we’ll look at areas such as New Transportation Technologies on our Deep Dives. These two sessions will take an in-depth look at some of the newest technologies such as robotics, AI, blockchain and RFID that are dramatically changing how products are managed and distributed.

Measurement and Analytics. Across the agenda, we’ll have a focus on how data is being collected, analyzed and applied to improve both business operations and the customer experience. Two separate ses-sions will analyze how companies are using predictive analytics to forecast product demand as well as shop-per behavior--on AI and Real-Time Personalization we’ll also examine how companies are taking advantage of real-time analytics to personalize shopping experiences, and on Measuring and Optimizing the Store Experience we’ll look at how new sources of data are being used to create better in-store experiences. Our Grocerytalk track will include a session on how more advanced use of data is enabling retailers to improve food safety and create a more transparent supply chain, while our Deep Dive on Advances in Attribution will tackle this issue from a retailer and brand perspective.

Mobile Technologies. In 2018, few of our sessions will call out mobile specifically since it has become such a fundamental part of every retailer and brand’s digital strategy that a discussion of mobile is now infused in almost every conversation across the Shoptalk agenda. However, our session on Mobile Experiences in the Shopping Journey will highlight three examples of brands and retailers that have created unique

PRELIMINARY AGENDA OVERVIEW TECHNOLOGIES ON THE 2018 AGENDA


experiences for shoppers using mobile devices. Additionally, many of the companies on our Startup Pitch and Disruptive Technologies and Pioneering Brands tracks have mobile at the core of their offering.

Store Technologies. In a session on Interactive Store Technologies, we’ll discuss how the store is evolving and which consumer-facing technologies are having the biggest impact on driving sales and building loyalty. New solutions that help retailers and brands better understand both shopper behavior and store inventory will be discussed on our session on Measuring and Optimizing the Store Experience as well as on our Disruptive Technologies and Pioneering Brands track. The Evolving Store Workforce will look at some of the technologies stores are using to hire, train, manage and empower their store employees.

Marketing Technologies. This track will feature C-level executives from a venture-backed startups and traditional retailers who will discuss the marketing technologies that are helping them succeed in their roles. Our session featuring Social Network Executives will look at how leading social platforms are evolving and which technologies are enabling brands to better use them. The agenda will also include a look at some of the new Experiential Marketing tactics retailers are investing in to build their brands, from pop-up stores to social media influencers. We’ll also have a Deep Dive that will explore Advertising on New Platforms and a discussion of emerging areas of investment such as Assistants and VR.

The Evolution of the Retail Store. The Evolution of the Retail Store track will encapsulate a broad set of topics related to the physical shopping experience. Track sessions will cover topics ranging from ecommerce companies launching physical locations to new store design and how retailers are enhancing the in-store experience through both consumer-facing technologies as well as technologies that optimize store opera-tions. It will dive into the changing formats and locations of retailers’ fleet of stores and the shifting needs of retailers and their employees when it comes to the store workforce.

The Future of Brands. The Future of Brands track will look at changing brand-retailer relationships and the implications of the growing number of new and emerging brands. It will also examine how brands are taking greater control over the customer experience, both online and offline. We’ll address these issues and also look at the rise of private label products as a growing trend across virtually every category in retail.

Shopping Experiences of the Future. The Shopping Experiences of the Future track will include sessions that address some of the most critical changes in store and online experiences and highlight new offerings to attract and convert shoppers. We’ll look at retailers that have some of the most innovative and seamless omnichannel shopping experiences; we’ll also address the rise of connected in-home devices and appliances and the impact these devices are having in commerce. This track will also look at the latest de-velopments in augmented and virtual reality, as well as other advances in product visualization.

The Retail Industry Shakeout. The last year has seen the retail industry routinely described in cataclysmic terms like “apocalypse” and “armageddon,” but a number of established retailers and startups are still flourishing in today’s environment. This track will look at the high-level trends reshaping the retail industry and will include perspectives from real estate developers as well as retailers. It will also look at the shifts in consumer behavior that are having the biggest impact on retail overall.

Conversational Commerce. In the last 12 months, we’ve seen massive consumer adoption of voice-activated assistants; at the same time, retailers and other businesses have increased their use of chatbots and mes-sengers. Our Conversational Commerce track will dive into these areas as well as highlight some of the most innovative messaging apps around the world, with a focus on their commerce offerings and aspirations.

Shifting Ecommerce Trends and Technologies. The Shifting Ecommerce Trends and Technologies track will cover major shifts in how products and services are sold online. It will include a wide range of topics related to ecommerce, from the next generation of ecommerce search to connecting consumer touchpoints and reinventing retail business models online. It will look at the opportunity for brands to sell through online marketplaces in the U.S. and overseas and assess advances in AI and real-time personalization in ecom-merce. This track will also include two perspectives from the venture capital world: One that will provide a broad look at emerging business models and technologies, and another in which venture capitalists who funded and helped nurture billion-dollar businesses will describe these companies’ paths to success.

Innovations in Delivery, Pickup and Logistics. The Innovations in Delivery, Pickup and Logistics track will explore advances in fulfillment, including developments in both at-home delivery and alternative pickup points. It will cover overall last-mile strategies, same-day shipping, store fulfillment and returns, and will also showcase some of the most cutting-edge logistics solutions being pioneered outside the U.S.

PRELIMINARY AGENDA OVERVIEW TRACK DESCRIPTIONS


Format Description

Main Stage Keynote20-minute presentations or conversations with an interviewer that highlight key executives or initiatives at retail organizations, brands and venture-backed companies.

Track Keynote15 to 20-minute presentations or conversations with an interviewer, highlighting key executives or initiatives at retail organizations and brands.

Talk ShowOne-on-one hosted interviews with up to 4 individuals for 10-15 minutes each. The interviews may be followed by a short, facilitated conversation among the group.

Talk Show with Presentations

5 to 10-minute presentations by up to 4 speakers followed by 5 to 10-minute group or one-on-one conversations with an interviewer.

Presentations Typically 10 to 15-minute presentations by speakers.

Panel Discussions40-minute conversations with 3-4 panelists and a moderator, where the moderator facilitates a discussion among panelists.

Disruptive Technologies and Pioneering Brands

The Disruptive Technologies and Pioneering Brands track will feature 48 senior executives from innovative solution providers who will highlight their latest technologies and announce new products and services.

Research and Market Insights

Typically 10 to 15-minute presentations highlighting the latest market research, data and trends across a wide variety of topics.

Other ContentSessions that fall outside one of our standard track formats. These sessions include Startup Pitch and Deep Dives.

TRACK DESCRIPTIONS TRACK FORMATS

Advances in Payments and Checkout. The Advances in Payment and Checkout track will feature two ses-sions on payments: a keynote by leaders in the payments industry and a session that will highlight some of most exciting innovations happening in consumer payments today, both in the U.S. and internationally. We’ll also have a checkout session that will look at how the checkout process is fundamentally changing where you’ll hear from the retailers and technology providers behind some of the most groundbreaking initiatives.

Engaging Customer Experiences. Our Engaging Customer Experiences track will dive into some of the core areas retailers are exploring to surprise and delight customers. We’ll look at mobile experiences in the shopping journey and highlight innovative mobile use cases beyond standard mobile shopping apps and websites; we’ll also look at some of the most exciting experiential retail experiences today. This track will also explore what it means to provide a truly personalized shopping experience today, whether online or offline.

Marketing Strategies and Technologies. The Marketing Strategies and Technologies track will examine how brands and retailers are adapting their marketing strategies to take advantage of new tactics, technologies and platforms. Executives from social networks will discuss how marketing on their platforms is changing while CMOs will speak to the future of marketing overall. We’ll highlight some of retail’s most inno-vative experiential marketing campaigns and discuss how AI is changing the industry in myriad ways, includ-ing in areas such as predictive marketing.

Product and Merchandising Strategies. The Product and Merchandising Strategies track will highlight some of the major shifts in how retailers develop products, from design to manufacturing and distri-bution. We’ll look at how the most forward-thinking retailers are optimizing pricing and product assortments, and also explore how AI and other technologies will enable retailers to better predict demand.

Culture and Leadership for Retail Innovation. The Culture and Leadership for Retail Innovation track will look at how traditional retail organizations are successfully cultivating technology innovation, whether through their own accelerators and R&D divisions, or by partnering with independent incubators and startups. It will also address how companies are developing the next generation of leadership as the knowledge and expertise needed to compete in a rapidly evolving market.

The State of Global Retail and Ecommerce. The State of Global Retail and Ecommerce track will analyze how retail and ecommerce are evolving outside of the U.S. The track will highlight best practices in operating in key international markets by showcasing some of the leading brands, retailers and startups in regions such as Latin America, Asia-Pacific and Europe. Conversations will highlight not only what it takes to succeed in these markets, but also examine some of the innovative retail initiatives being trialed in other regions of the world.


Registration Hours

International Welcome Brunch Q&A

Tracks

Hosted Meetings Program (Prescheduled Only)

Break

Opening Remarks

Keynotes

Welcome Reception in the Exhibit Hall

Registration Hours

Breakfast


Exhibit Hall Hours

Tracks

Break

Keynotes

Lunch


Keynotes

Break

Tracks

Exhibit Hall Reception

Retailers and Brands Networking Dinners

Registration Hours

Breakfast


Exhibit Hall Hours

Tracks

Break

Keynotes

Lunch


Keynotes

Break

Tracks


Shoptalk Party

Breakfast

Keynotes

Break

Deep Dives

SUNDAYMARCH 18

MONDAYMARCH 19

TUESDAYMARCH 20

WEDNESDAYMARCH 21

DAY START END

EXHIBIT HALL HOURS: 6:30PM - 8:30PM

REGISTRATION HOURS: 8:00AM - 9:00PM

Session 1: 2:15pm-2:55pm


Culture and Leadership for Retail Innovation

Wharton@Shoptalk The State of Global Retail and Ecommerce

Startup Pitch Grocerytalk: Overview and Workshops

Incubators, Accelerators and R&D

Retailer-Startup Relationships

Interactive Q&A with Professors from The Wharton School


Retail and Ecommerce Disruption in Latin America

Retail and Ecommerce Disruption in Asia-Pacific

To Be Announced

To Be Announced

Insights into Shopper Behavior in the Grocery Industry

Workshop: Enhancing Collaboration Between Retailers and Suppliers

Track Room 1 Track Room 2 Track Room 3 Track Room 4 Track Room 5

TRACK 1 TRACK 2 TRACK 3 TRACK 4 TRACK 5


3:45pm-4:45pm

5:00pm-5:20pmGeneral Session Room





Keynote

Keynote

Keynote

Shoptalk Welcome Reception

BREAK4:25pm-4:55pm



Adopting a Culture of Innovation: Attracting Talent and Organizing for Change


Retail and Ecommerce Disruption in Europe

To Be Announced Digital Transformation in the Grocery Industry


8:00pm1:00pm4:25pm4:45pm4:40pm5:00pm6:00pm8:00pm

8:00am11:00am

2:15pm

3:45pm4:25pm4:45pm5:00pm6:00pm

7:00pm9:00am9:00am7:30pm11:10am11:25am12:35pm2:00pm2:00pm3:10pm3:25pm5:40pm7:30pm10:00pm

7:00am7:00am8:00am8:00am9:00am11:10am11:35am12:30pm1:00pm2:00pm3:10pm3:30pm5:30pm7:30pm

7:00am7:00am8:00am8:00am9:00am11:10am11:30am12:30pm1:00pm2:00pm3:10pm3:30pm5:30pm10:00pm

7:00pm9:00am9:00am7:30pm11:10am11:25am12:30pm2:00pm2:00pm3:10pm3:25pm5:40pm7:30pm12:00pm

9:00am10:00am10:15am12:25pm

7:00am9:00am10:00am10:15am

SCHEDULE OVERVIEWAT-A- GL ANCESUNDAY AGENDA


Session 1: 9:00am-9:40am

8:00am-9:00am Hosted Meetings Program (Prescheduled Only)


Conversational Commerce

Product and Merchandising Strategies

The Retail Industry Shakeout

Engaging Customer Experiences


Grocerytalk: Disruptive Trends and Business Models

Chatbots, Messengers and More

Innovations in Product Development

Track Keynote: The Investment Perspective

Mobile Experiences in the Shopping Journey

To Be Announced VC and Accelerator Perspectives on CPG and Grocery

Track Room 1 Track Room 2 Track Room 3 Track Room 4 Track Room 5 Track Room 6

TRACK 1 TRACK 2 TRACK 3 TRACK 4 TRACK 5 TRACK 6


Global Players RevolutionizingMessaging

AI and Predicting Demand

The Real Estate Perspective: Locations and Experiences that Attract Shoppers

Innovative Experiential Retail

To Be Announced New Direct-to-Consumer Startups Disrupting CPG and Grocery




Commerce Through Voice-ActivatedAssistants

Pricing andAssortment Strategies

The Retailer Perspective: Adapting to Changing Consumer Preferences

Delighting Customers Through Personal Interactions

To Be Announced Reinventing Traditional Grocery Business Models: Meal Kits, Subscriptions and Replenishment

11:35am-11:50amGeneral Session Room

Keynote




Keynote

Keynote

Keynote


ShiftingEcommerceTrends and Technologies

Shopping Experiences of the Future

Research and Market Insights

The Future of Brands


Grocerytalk: Marketing and Loyalty

Track Keynote: Reinventing Traditional Business Models

Connected Devices and Appliances

Retail Insights from Market Research Firms

The Rise of the Niche Brand

To Be Announced Optimizing the Brand Experience for Ecommerce




Brands Selling on Marketplaces

Omnichannel and Seamless Customer Experiences

Retail Insights from Strategy and Industry Consulting Firms

Evolving Brand-Retailer Relationships

To Be Announced Creating New Food and Beverages to Meet Shifting Consumer Demand



Innovation from Israel: Startups Driving the Next Generation of Ecommerce

AR, VR and Advances in Product Visualization

Retail Insights from Equity Analysts

The Growth of Private Label

To Be Announced Next Generation Loyalty.




LUNCH12:30pm-2:00pm



11:50am-12:10pmGeneral Session Room


Keynote

Keynote

EXHIBIT HALL HOURS: 8:00AM - 7:30PM

REGISTRATION HOURS: 7:00AM - 7:00PMAT-A- GL ANCEMONDAY AGENDA EXHIBIT HALL HOURS: 8:00AM - 7:30PM

REGISTRATION HOURS: 7:00AM - 7:00PMAT-A- GL ANCEMONDAY AGENDA








Innovations in the Warehouse: Robotics, AI and Beyond

Interactive Store Technologies

The C-Suite on the Future of Marketing

Spotlight on Retail and Ecommerce Innovation in China

To Be Announced Using Data to Drive Food Safety and Supply Chain Transparency




The Evolution of the Retail Store

Marketing Strategies and Technologies

Innovation in China


Grocerytalk: Store and Supply Chain Innovations

The Next Generation of Search: AI, Visual and More

Ecommerce Technology Leaders Roundtable

Physical Retail Concepts from Digitally Native Brands

Agency Perspectives on New Store Design

Social Network Executives on Marketing Evolution

ExperientialMarketing

Overview of Retail and Ecommerce Innovation in China

Spotlight on Retail and Ecommerce Innovation in China

To Be Announced

To Be Announced

Enhancing Efficiency Through In-Store Technologies

New Store Layouts and Formats




8:00am-9:00am Hosted Meetings Program (Prescheduled Only)

LUNCH12:30pm-2:00pm




11:50am-12:10pmGeneral Session Room


Keynote

Keynote

Keynote




Keynote

Keynote

Keynote



The Evolution of the Retail Store

Marketing Strategies and Technologies

Advances in Payments and Checkout


Innovations in Delivery, Pickup and Logistics

Track Keynote: Building a Billion Dollar Ecommerce Company

Measuring and Optimizing the Store Experience

AI in Marketing: Predictive and Beyond

Track Keynote:Payments

To Be Announced Innovations inNext- and Same-Day Delivery




AI and Real-Time Personalization

The Evolving Store Workforce

Building Engaged Communities

Next Generation Checkout

To Be Announced Cutting-Edge Delivery Innovations from Around the World



VC Perspectives on Ecommerce Trends and Technologies

Changing Store Formats and Footprints

Advances in Content Marketing

Overview of Payments Innovation

To Be Announced New Pickup Options


5:30pm-7:30pm Exhibit Hall Reception

AT-A- GL ANCETUESDAY AGENDA

AT-A- GL ANCETUESDAY AGENDA


Session 1: 10:15-10:55am




Keynote

Keynote

Keynote

Deep Dive: Leading the Digital Transformation

Deep Dive: Innovations in the Supply Chain

Deep Dive: Marketing Deep Dive: New Market Opportunities

Organizing for the Future of Retail

New Transportation Technologies

Advertising on Emerging Platforms: VR, Assistants and Beyond

Meeting the Demands of Today’s Health and Wellness-Conscious Shoppers

Track Room 1 Track Room 2 Track Room 3 Track Room 4

TRACK 1 TRACK 2 TRACK 3 TRACK 4

Session 1: 10:15 - 10:55am

Hiring and Attracting Talent Supply Chain and Inventory Visibility

Advances in Attribution Reaching Shoppers Across International Borders




Culture and Leadership Politics and the Future of “Made in America”

To Be Announced Understanding Gen Z Consumers



Session 3: 11:45am-12:25pm

SUNDAY, MARCH 181. Incubators, Accelerators and R&D2:15-2:55pm | Panel

As large retail businesses evaluate their growth strategies and the competition, they must constantly assess whether to (1) create their own accelerators to explore cutting edge technologies, (2) partner with companies that specialize in helping retailers build out these programs, and (3) invest more substantially in research and development (R&D) to build out new products and initiatives. This session will look at how retailers are approaching innovation to ensure their businesses identify and incorporate the latest trends, technologies and business models.

2. Retailer-Startup Relationships3:00-3:40pm | Panel

Retailers and startups no longer exist in different worlds: Today many established retailers are partnering with or acquiring direct-to-consumer and commerce technology startups. Additionally, a growing number of retailers now sell products from smaller, early-stage brands. This session will look at how retailers and startups are working together and which partnership models have proved the most successful for both types of businesses.

3. Adopting a Culture of Innovation: Attracting Talent and Organizing for Change3:45-4:25pm | Panel with Presentations

Every organization struggles with creating a culture that encourages innovation. At startups, every hire can have an impact on whether the company is able to commercialize its innovative products and services; at larger organizations, the right processes and organizational structures can drive or inhibit innovation. Hear how executives who have run large businesses and startups have dealt with hiring and organizational challenges, and how their leadership style has evolved as they’ve learned what their companies need to remain competitive in rapidly evolving markets.

TRACK 1 : Culture and Leadership for Retail Innovation


REGISTRATION HOURS: 7:00AM - 7:00PMAT-A- GL ANCEWEDNESDAY AGENDA TRACK & SESSION DESCRIPTIONS


SUNDAY, MARCH 181. Interactive Q&A with Professors from The Wharton School2:15-2:55pm | Presentation with Q&A

This session will highlight two well-known Professors of Marketing at The Wharton School at the University of Pennsylvania. Each speaker will spend 15 minutes presenting his or her latest research on the retail industry, followed by a joint 10-minute Q&A with the audience.

2. Interactive Q&A with Professors from The Wharton School3:00-3:40pm | Presentation with Q&A


3. Interactive Q&A with Professors from The Wharton School3:45-4:25pm | Presentation with Q&A


TRACK 2 : Wharton @ Shoptalk TRACK 3 : The State of Global Retail and Ecommerce

SUNDAY, MARCH 181. Retail and Ecommerce Disruption in Latin America2:15-2:55pm | Talk Show with Presenters

Retail and ecommerce players in Latin America have embraced a variety of innovative business models and technologies to win over shoppers in this region of 650 million consumers. Success in the region is not easy, however: Latin American retailers have to overcome hurdles that range from complex taxes in Brazil to low credit card penetration in Mexico and logistics challenges in almost every country. In spite of these obstacles--and in many cases, because of them--Latin American companies have learned to be creative and adaptable. Join us to hear from forward-thinking retail organizations in Latin America as they discuss their most groundbreaking initiatives and the lessons other companies can learn from their approaches to online and offline shopping.

2. Retail and Ecommerce Disruption in Asia-Pacific3:00-3:40pm | Talk Show with Presenters

Asia-Pacific has become a locus of commerce innovation, with new cutting-edge retail and ecommerce initiatives being piloted from Delhi to Singapore and Sydney to Tokyo. Yet the markets across the region are vastly different from each other, leading to a broad spectrum of innovation. From advanced robotics in Japan to ecommerce companies in India with fulfillment options that cater to a rural population of 800 million, the region is home to some of the most exciting commerce initiatives today. Join us to hear from the companies at the forefront of innovation in Asia-Pacific as they discuss the disruptive trends and technologies in the region today.

3. Retail and Ecommerce Disruption in Europe3:45-4:25pm | Talk Show with Presenters

Europe is home to some of the most exciting retail innovation in the world. Advanced digital grocery initiatives in the U.K., cutting-edge pickup options in France, groundbreaking ecommerce businesses in Germany and creative retail store design in Scandinavia are just a few of the areas where European businesses have excelled. Join us to hear from retail leaders across Europe as they discuss innovation originating in the region and the companies and categories where retailers from other parts of the world should be looking for inspiration.

TRACK & SESSION DESCRIPTIONSTRACK & SESSION DESCRIPTIONS


SUNDAY, MARCH 18

1. To Be Announced2:15 - 2:55PM

2. To Be Announced3:00-3:40pm


SUNDAY, MARCH 18

1. Insights into Shopper Behavior in the Grocery Industry2:15-2:55pm

In this session, leading research organizations will present the latest grocery industry trends as well as insights into consumer buying behavior.

2. Workshop: Enhancing Collaboration Between Retailers and Suppliers3:00-3:40pm

To stay competitive, grocery retailers and branded manufacturers must rethink how they collaborate. In this interactive session, industry experts will discuss how retailers and brands can leverage technology, streamline processes and optimize organizational structures to reduce operational costs and improve sales. The session will focus on partnership opportunities in key areas including product data, marketing and promotions, inventory forecasting and shopper insights.

3. Digital Transformation in the Grocery Industry3:45-4:25pm

The grocery industry is set to undergo substantial changes over the next few years as businesses accelerate their digital transformations. In this session, senior executives from leading brands and grocery retailers will discuss how they are adapting to the expectations of shoppers who now demand fresh products with nearly instantaneous delivery or pickup options. Additionally, retailers are being forced to meet consumer demands for streamlined, in-store shopping experiences. Grocery retailers will share their perspectives on how they are prioritizing investments and guiding their organizations through change.

TRACK 4 : Startup Pitch TRACK 5 : Grocerytalk: Overview and Workshops



MONDAY, MARCH 191. Chatbots, Messengers and More9:00-9:40am | Talk Show with Presentations

Chatbots and virtual assistants continue to gain momentum; at the same time, a variety of messaging apps are incorporating commerce. Established and emerging brands alike are trying to figure out their strategy amidst a growing number of options in platforms, partners and formats. Speakers will lay out the near-term opportunity to take advantage of these technologies and also assess the long-term implications for retail and ecommerce.

2 .Global PlayersRevolutionizing Messaging9:45-10:25am | Presentation

The grocery industry is set to undergo substantial changes over the next few years as businesses accelerate their digital transformations. In this session, senior executives from leading brands and grocery retailers will discuss how they are adapting to the expectations of shoppers who now demand fresh products with nearly instantaneous delivery or pickup options. Additionally, retailers are being forced to meet consumer demands for streamlined, in-store shopping experiences. Grocery retailers will share their perspectives on how they are prioritizing investments and guiding their organizations through change.

3. Commerce Through Voice-Activated Assistants10:30-11:10am | Talk Show with Demos

The rise of voice-activated assistants like Apple’s Siri, Amazon Alexa and Google Assistant is creating a new mass market platform that is enabling discovery and, increasingly, commerce. This session will look at how the most forward-thinking retailers and brands are taking advantage of the growing penetration of these new devices by encouraging shoppers to visit their stores and make purchases from their homes.

TRACK 1 : Conversational Commerce

MONDAY, MARCH 19

TRACK 1 : Shifting Ecommerce Trends and Technologies

4. Track Keynote: Reinventing Traditional Retail Business Models3:20-4:00pm

Ecommerce companies are taking a variety of new approaches to attract and retain customers, including embracing rental models, subscriptions and recommerce. In this session we’ll hear two leading startups discuss how they’ve redefined ecommerce to build entirely new businesses.

5. Brands Selling on Marketplaces4:05-4:45pm | Panel

Online marketplaces have evolved well beyond their early days of auctions and pre-owned products. As a result, brands are increasingly turning to them as alternative sales channels in the US and abroad. In this session, we’ll hear from three brands about how they’re successfully leveraging online marketplaces to build awareness and revenues for their companies, while still managing to deliver a consistent brand message to consumers.

6. Innovation from Israel: Startups Driving the Next Generation of Ecommerce4:50-5:30pm | Panel

Israel’s startup ecosystem has been known to many as a powerhouse in areas such as adtech, fintech and cybersecurity, but today close to 350 ecommerce startups exist in the country, putting it on the map as a key innovation hub for the retail and ecommerce industries. These startups are tackling everything from AI-based search, personalization and analytics to warehouse robotics, IoT, AR/VR and a variety of new technologies targeted at the fashion industry. This session will highlight some of the most exciting ecommerce startups coming out of Israel and explore the technology advances that are fundamentally changing the online shopping experience.

MONDAY, MARCH 19



MONDAY, MARCH 19

TRACK 2 : Product and Merchandising Strategies

1. Innovations in Product Development9:00-9:40am | Talk Show

Leading retailers and branded manufacturers are taking a variety of new approaches to product development: They are employing tactics such as using data to inform product design, creating computer-generated prototypes to reduce lead times and deploying A/B testing tools to refine products before market launch. In this session, we’ll hear from product and supply chain executives on how they are using nextgen technologies to reduce the risks in product development and improve speed to market.

2. AI and Predicting Demand9:45-10:25am | Talk Show

A key area in which AI is being applied in retail is in demand forecasting. Sophisticated tools now enable retailers to better predict which products will resonate with consumers in different locations, thereby reducing the chance of stockouts as well as costly markdowns and liquidations. This session will look at how retailers are using the latest AI-based technologies to understand what shoppers are likely to be buying, enabling them to optimize inventory planning and mitigate risk.

3. Pricing and Assortment Strategies10:30-11:10am | Talk Show

Retailers constantly struggle to ensure their assortments are optimized to provide shoppers with the products they’re looking for. At the same time, “right pricing” remains a challenge for retailers, as there is no single strategy that works for every merchant to optimize product pricing. This session will address topics ranging from dynamic pricing to unified pricing across channels and provide insights into the assortment planning strategies that have proven successful for retailers.

MONDAY, MARCH 19

TRACK 2 : Shopping Experiences of the Future

4. Connected Devices and Appliances3:20-4:00pm | Talk Show with Presentations

From smart watches to refrigerators, many connected devices are becoming commerce enabled--at the same time, new devices on the market like connected buttons are facilitating product replenishment. Though still in its infancy, commerce through connected devices has the potential to transform shopping by creating a more intelligent, frictionless shopping experience. In this session, companies will discuss the evolving landscape of connected commerce and the imperative for retailers and brands alike to develop a connected commerce strategy.

5. Omnichannel and Seamless Customer Experiences4:05-4:45pm | Talk Show with Presentations

Few retailers have successfully built a seamless omnichannel customer experience--they must decide how to manage myriad issues including prices, products and promotions across every consumer touchpoint. Retailers are also seeking competitive advantages with initiatives such as infinite shelf capabilities and click and collect, popular consumer offerings that require high levels of inventory visibility. Join us to hear how leading retailers are tackling these core issues and creating a great brand experience no matter where the customer is shopping.

6. AR, VR and Advances in Product Visualization4:50-5:30pm | Talk Show with Presentations

Augmented reality (AR) has moved into the mainstream, with apparel, beauty and furniture brands emerging as the earliest adopters of the technology. Meanwhile, virtual reality (VR) use cases are quickly materializing in retail--increasingly these use cases revolve around retail store simulation for internal planning purposes rather than customer-facing, immersive VR worlds. Online product visualization is also becoming more sophisticated, with new technologies emerging that enable consumers to see 3D product renderings from different angles and change features in real time. In this session, companies at the forefront of these technologies will share their experiences and their vision for the future.



MONDAY, MARCH 19

TRACK 3 : The Retail Industry Shakeout

1. Track Keynote: The Investment Perspective9:00-9:40am

Upheaval in the retail industry has grabbed Wall Street’s attention. Some investors are placing long-term bets on the brands and retailers they feel have sustainable business models, while others are unwilling to wait for returns on their investment. At the same time, activist investors are seeking out businesses whose shares they deem to be undervalued, often requesting spots on the company’s board or making demands such as pushing executives to sell off real estate. In this session, we’ll hear from some of retail’s biggest investors about their outlook for the sector.

2. The Real Estate Perspective: Locations and Experiences That Attract Shoppers9:45-10:25am | Talk Show

The rise of online shopping has made it possible for consumers to purchase an endless array of products without ever stepping foot in a store. As a result, real estate firms are reimagining their shopping centers as entertainment and lifestyle properties that are less dependent on traditional, transaction-based retail and more about creating experiences. From bringing in innovative direct-to-consumer brands to incorporating new technologies, hear how leading shopping center owners are transforming their properties into destinations of the future.

3. The Retailer Perspective: Adapting to ChangingConsumer Preferences10:30-11:10am | Talk Show

Shoppers today are spending in new ways, leading some retailers to flourish while others fail. In addition to the migration to ecommerce, consumers are favoring experiences over physical goods, younger consumers are flocking to urban areas over suburban ones and shoppers continue to seek out value. In this session, we’ll hear from retailers that are adjusting their merchandising and supply chain strategies, rethinking their store portfolios, and partnering with or acquiring other retailers and brands to ensure their offerings are positioned to win over today’s shoppers.

MONDAY, MARCH 19

TRACK 3 : Research and Market Insights

4. Retail Insights from Market Research Firms3:20-4:00pm

This session will feature presentations by three leading market research firms. Each one will highlight new, original research based on the firm’s area of expertise and will provide fresh perspectives that help retailers and brands better understand changing consumer behavior and other major industry trends.

5. Retail Insights from Strategy and Industry Consulting Firms4:05-4:45pm

This session will feature presentations by three leading consulting firms. Each one will highlight new, original research based on the firm’s area of expertise and will provide fresh perspectives that help retailers and brands better understand changing consumer behavior and other major industry trends.

6. Retail Insights from Equity Analysts4:50-5:30pm

This session will feature presentations by three leading equity analysts. Each one will highlight new, original research based on the firm’s area of expertise, and will offer fresh perspectives that help retailers and brands better understand changing consumer behavior and other major industry trends.



TRACK 4 : Engaging Customer Experiences

MONDAY, MARCH 19

1. Mobile Experiences in the Shopping Journey9:00-9:40am | Talk Show with Presentations

Mobile has become a fundamental part of brands’ and retailers’ digital strategies, touching every aspect of the shopping journey from discovery to transaction. The most innovative companies are going beyond typical use cases, launching interactive offerings like AR or employing tactics like geofencing to communicate with consumers near their stores. In this session, retail leaders will discuss some of the most creative initiatives that have convinced mobile shoppers to engage and buy.

2. Innovative Experiential Retail9:45-10:25am | Presentations

Leading retailers are creating new physical environments that enable consumers to experience their products in more immersive and memorable ways. Some are creating experiences where customers can interact with their products in settings that mimic real life; others are enabling shoppers to explore and experiment through classes, performances or social gatherings. In this session, retailers and design agencies will discuss how they are creating engaging physical experiences to increase sales, decrease returns and gain a better understanding of how customers engage with their products.

3. Delighting Customers Through Personal Interactions10:30-11:10am | Talk Show with Presentations

Today’s online shopping experiences are more personalized than ever, and consumers now expect retailers to understand their preferences and buying habits. Increasingly, these expectations are crossing into physical stores as forward-thinking retailers adopt new clienteling and customer service technologies. In this session, three companies will highlight the tactics and technologies they’re using to create individualized online offerings, as well as the new ways store associates are building meaningful connections with shoppers.

TRACK 4 : The Future of Brands

MONDAY, MARCH 19

4. The Rise of the Niche Brand3:20-4:00pm | Talk Show with Presentations

A new type of brand has emerged that caters to a specific group of shoppers or focuses on a small, well-defined product category. These brands are succeeding by addressing unmet consumer needs with their products--they’re also winning over shoppers who seek out less mainstream brands that reflect their own preferences and ethics. Traditional retailers are taking notice of this trend, sometimes partnering with or acquiring these niche brands. In this session, we’ll hear from three venture capital-backed startups that have launched niche brands and converted customers with their unique products or market positioning.

5. Evolving Brand-Retailer Relationships4:05-4:45pm | Panel

The relationship between consumer brands and retailers is in flux as brands shift their resources toward operating their own stores and websites. Yet even as these strategies are helping brands learn more about their customers’ behavior, achieve greater margins and retain control over their pricing and positioning, their relationship with retailers remains essential. This session will feature leading brands and retailers who are navigating this new ecosystem, including the technologies retailers are deploying to improve the brands’ experience on their platforms and in stores.

3. The Growth of Private Label4:50-5:30pm | Panel with Presentations

Private label brands are becoming increasingly popular with price-sensitive consumers. The cultivation of these brands presents retailers with several opportunities, including (1) providing them with exclusive merchandise that’s less susceptible to price matching, (2) reducing the costs associated with acquiring products from a third party, thereby enabling lower prices and (3) giving them greater control over products, facilitating better inventory allocation. In this session, three retailers will discuss the technologies and strategies that are shaping their private label businesses.



TRACK 5 : Disruptive Technologies and Pioneering Brands

MONDAY, MARCH 19

1. To Be Announced9:00-9:40am



MONDAY, MARCH 19







TRACK 6 : Grocerytalk: Disruptive Trends and Business Models

1. VC and Accelerator Perspectives on CPG and Grocery9:00-9:40am

CPG companies and grocery retailers are starting accelerators and other initiatives to identify and develop new breakthrough brands and technologies that improve the customer experience, streamline operations and more. At the same time, the high valuations achieved by many direct-to-consumer ventures have encouraged traditional investors to eye grocery and CPG startups. Join us to hear from some of today’s leading investors and accelerators in these categories as they highlight which emerging trends, technologies and business models are set to change the industry.

2. New Direct-to-Consumer Startups Disrupting CPG and Grocery9:45-10:25am

A new category of venture-backed startups is disrupting the grocery and CPG industries. Some of these startups are focused on creating new consumer brands in a single product category while others offer improved access to a broad selection of items across different categories. These startups often control everything from product sourcing to sales and distribution, enabling consumers to buy high-quality products at better prices. In this session, we’ll hear from leading startups creating new direct-to-consumer propositions in grocery and CPG.

3. Reinventing Traditional Grocery Business Models: Meal Kits, Subscriptions and Replenishment10:30-11:10am

Consumers are increasingly buying groceries in novel ways, including through specialized grocery delivery services, in meal kits which offer measured amounts based on recipes and in monthly curated subscription boxes. They are also placing orders differently by talking to virtual home assistants and pressing replenishment buttons. In this session, both traditional grocery retailers and startups will discuss how they are creating new and innovative services to tap into consumers’ desire for convenience.

MONDAY, MARCH 19

TRACK 6 : Grocerytalk: Marketing and Loyalty

4. Optimizing the Brand Experience for Ecommerce3:20-4:00pm

Center aisle brands are making the shift to ecommerce. To succeed online, these CPG companies are creating packaging that’s easier to ship, branding that stands out on the web and mobile devices, and search-optimized product content. They are also developing strategies to advertise on leading retail sites. In this session, ecommerce and marketing executives from CPG brands will discuss selling on virtual shelves in addition to physical ones.

5. Creating New Food and Beverages to Meet Shifting Consumer Demand4:05-4:45pm

New food and beverage trends emerge every year. Some fade away or remain niche while others catch on, in some cases introducing entirely new product categories to the market. In this session, we’ll hear from both startups and established brands as they discuss how they identify the user behavior and trends that have staying power and how they create products that cater to these new tastes and preferences.

6. Next Generation Loyalty 4:50-5:30pm

Consumers have myriad choices when it comes to grocery shopping, including new food and beverage options from online retailers, drugstores and dollar stores. Brands and retailers must therefore go beyond traditional loyalty programs and weekly deals to keep customers coming back. They need to offer personalized recommendations and savings, and reward continued engagement. In this session, innovative retailers and brands will share the strategies they are using to create and maintain a loyal customer base.

MONDAY, MARCH 19



TUESDAY, MARCH 20


1. The Next Generation of Search: AI, Visual and More9:00-9:40am | Talk Show with Presentations

Consumers are searching for and discovering products in new ways and through new channels. Emerging technologies like visual and voice-based search as well as AI are set to change the way consumers locate the products they want to buy. In this session, we’ll hear from leaders in search who will discuss how brands and retailers can take advantage of these technology shifts and ensure they’re adapting to changing consumer search behavior.

2. Ecommerce TechnologyLeaders Roundtable9:45-10:25am | Talk Show

The technologies that power ecommerce are constantly evolving, with new solutions emerging almost daily that promise to better attract and convert shoppers. Technology leaders face a daunting task in sorting through the growing number of ecommerce solutions and identifying the ones that will have the biggest impact on their businesses. In this session, we’ll hear from leaders at some of the top brands and retailers as they discuss how they build technology-forward organizations and which emerging technologies excite them most.

3. Innovations in the Warehouse: Robotics, AI and Beyond10:30-11:10am | Talk Show

The rapid growth of ecommerce is forcing retailers to secure more warehouse space and run their distribution centers more efficiently. As a result, a number of technology solutions have emerged to increase warehouse capacity and automation. For example, warehouses are deploying robots guided by AI and computer vision to increase the efficiency of the order fulfillment process. In addition, retailers and brands can now access spare warehouse capacity on-demand through new platforms. In this session, brands and solution providers will discuss how warehouse technology is evolving to keep up with growing demand.

TUESDAY, MARCH 20


4. Track Keynote:Building a Billion-DollarEcommerce Company3:20-4:00pm | Presentations

As a slew of direct-to-consumer businesses pop up, it’s becoming more difficult to identify the next billion-dollar brand. Often, the most successful companies are those that have disrupted a legacy industry by pioneering an innovative business model or reengineering a product---and have a truly visionary founder. In this session, the venture capitalists who funded and helped nurture billion-dollar businesses will discuss these companies’ paths to success and what differentiated them from the competition.

5. VC Perspectives on Ecommerce Trends and Technologies4:05-4:45pm | Panel

Join us to hear from some of today’s leading venture capital investors as they highlight which ecommerce trends and technologies excite them most, fromnew direct-to-consumer business models to evolving technologies like AI, robotics, AR/VR and IoT. Our panelists will address the changes they anticipate in how consumers discover, shop and buy and discuss how they identify the businesses that will define the next generation of commerce, both in stores and online. most, from new direct-to-consumer business models to evolving technologies like AI, robotics, AR/VR and IoT. Our panelists will address the changes they anticipate in how consumers discover, shop and buy and discuss how they identify the businesses that will define the next generation of commerce, both in stores and online.

6. AI and Real-Time Personalization4:50-5:30pm |Talk Show with Presentations

Shopping experiences are getting even more personalized as AI technologies achieve new levels of sophistication. From providing customers with tailored product listings that change based on real-time analytics, to sending unique marketing emails that adapt to a shopper’s preferences, these tools are helping retailers surface more relevant products to their customers—ultimately getting them to spend more. This session will feature companies that are taking advantage of advances in AI and personalization to create a more customized shopping experience.



TUESDAY, MARCH 20

TRACK 2 : The Evolution of the Retail Store

1. Physical Retail Concepts from Digitally Native Brands9:00-9:40am | Talk Show with Presentations

Ecommerce businesses of all sizes are moving away from an online-only approach and embracing physical stores, pop-up locations and showrooms to enable consumers to engage with their products in person. In this session, we’ll hear from leaders of companies that complement their ecommerce operations with a physical presence, and what they’ve learned about using these new locations to drive sales.

2. Agency Perspectives on New Store Design9:45-10:25am | Presentations

The retail experience hasn’t changed fundamentally in decades, but today retailers are aiming to differentiate themselves through groundbreaking new products, layouts and store formats. Agencies are at the forefront of these innovations, reimagining the retail experience to meet emerging consumer demands. This session will feature presentations from leading design agencies that feature some of the most engaging retail experiences around the world.

3. Interactive Store Technologies10:30-11:10am | Panel with Presentations

A few digital store technologies are now moving beyond the experimental phase as retailers shift them from pilots to wide-scale rollouts. The list of technologies retailers are evaluating is vast, however: Options range from interactive displays to virtual dressing rooms, smart shelves, magic mirrors, augmented reality, digital signage and more. This session will highlight three retailers rolling out these cutting-edge technologies as they discuss how customers are reacting to their in-store digital initiatives and how they determine which technologies are worth investing in vs. those that simply aren’t cost effective.

TUESDAY, MARCH 20

TRACK 2 : The Evolution of the Retail Store

4. Measuring and Optimizing the Store Experience3:20-4:00pm | Talk Show with Presentations

A wide variety of groundbreaking technologies are providing retailers with insights into all aspects of store operations as well as consumer browsing and buying in physical stores. Retailers now have access to consumer shopping data from many sources, ranging from beacons to video monitors and satellites. In this session, we’ll hear from companies at the forefront of store analytics, insights and innovation as they discuss how they’re using data to shape the next generation of retail stores.

5. Changing Store Counts, Formats and Footprints4:05-4:45pm | Panel

Retailers today are experimenting with a variety of new store formats ranging from smaller footprints to popup stores--many are also reducing the total number of stores. In this session, innovative retailers will discuss how they’re shifting store locations, testing new store concepts and layouts and broadening store experiences to engage shoppers.

6. The Evolving Store Workforce4:50-5:30pm | Talk Show

The role of stores is changing. Store inventory is increasingly being used to fulfill online orders--at the same time, stores are becoming more experiential as retailers add new services and features. Stores are also being infused with technologies that both improve customer experiences and streamline operations. The store workforce needs to adapt to these changes: Employees must now be flexible enough to pick up new skills and knowledgeable enough to cater to higher customer expectations. In this session, leading retailers will discuss how they are using new tools and strategies to train, schedule and incentivize the store workforce.



TUESDAY, MARCH 20

TRACK 3 : Marketing Strategies and Technologies

1. Social Network Executives on Marketing Evolution9:00-9:40am | Talk Show

Social networks continue to roll out enhanced features that enable brands and retailers to engage with shoppers in creative new ways. Live streaming, augmented reality, enhanced messaging platforms and better data analytics are just a few of the options that social networks are providing to brands to reach and optimize interactions with shoppers. During this session, leading social network executives will share insights on how they are leveraging new technologies to provide more sophisticated tools for marketers and how the most forward-thinking brands and retailers are using social platforms to drive sales in stores and online.

2. Experiential Marketing9:45-10:25am | Talk Show with Presentations

Many of today’s leading marketers are moving beyond standard marketing tactics to embrace new types of customer engagement. Marketing executives are finding creative ways to raise awareness of their brands and engage shoppers by launching new offerings that range from popup shops to in-person games and competitions with brand-centric rewards. This session will feature innovative marketing ideas that helped brands and retailers create memorable experiences for their customers.

3. The C-Suite on theFuture of Marketing10:30-11:10am | Panel

Executives at the forefront of marketing innovation are finding their jobs more complex than ever. While most executives now have substantial consumer data at their disposal and the ability to target customers in real time, they are also dealing with a high degree of media fragmentation and intense competition for customer attention. In this session, executives from both established and startup brands will discuss the marketing strategies that are proving most successful in winning over customers, and how these approaches are set to change as both marketing technologies and shoppers become more sophisticated.

TUESDAY, MARCH 20TUESDAY, MARCH 20

TRACK 3 : Research and Market Insights

TUESDAY, MARCH 20

4. AI and Predictive Marketing3:20-4:00pm | Talk Show with Presentations

Content marketing has become a core part of how brands and retailers engage with consumers. Today companies are posting and distributing articles, videos, blogs, podcasts, infographics and more to provide value to shoppers while also generating interest in their brands. In this session, we’ll hear from brands and retailers that have taken innovative approaches to content marketing as they discuss how they create and disseminate content that resonates with their target audience.

5. Advances in Content Marketing4:05-4:45pm | Talk Show with Presentations

Content marketing has become a core part of how brands and retailers engage with consumers. Today companies are posting and distributing articles, videos, blogs, podcasts, infographics and more to provide value to shoppers while also generating interest in their brands. In this session, we’ll hear from brands and retailers that have taken innovative approaches to content marketing as they discuss how they create and disseminate content that resonates with their target audience..

6. Building Engaged Communities4:50-5:30pm | Talk Show with Presentations

Creating and sustaining a deep emotional connection between a brand and a consumer isn’t easy, but those that succeed in building their own community gain tremendously from the relationship. In this session, we’ll hear from brands that have successfully built a loyal following by (1) identifying the shared values among a core group of customers, (2) relentlessly pursuing community as a core business strategy, (3) welcoming the ideas of community members in product development, and (4) fostering exclusivity among members and rewarding engagement in novel ways.



TRACK 4 : Innovation in China

1. Overview of Retail and Ecommerce Innovation in China9:00-9:40am | Presentations

Despite the importance of checkout in the shopping journey, the in-store checkout process hasn’t fundamentally changed in decades--at the same time, online checkout processes also remain clunky, particularly on retailers’ mobile sites. In this session we’ll hear from forward-thinking retailers about new technologies like mobile point-of-sale, scan-as-you-go options and others that make transactions more seamless or eliminate checkout altogether. We’ll also discuss the steps retailers are taking to streamline the online checkout.

2. Spotlight on Retail and Ecommerce Innovation in China9:45-10:25am | Presentations / Demos

In this two-part series, we’ll hear from some of the most innovative companies in the world’s largest retail and ecommerce market. Topics will include cutting-edge technology and business model advances in areas such as checkout, payments, delivery, logistics, IoT and robotics.

3. Spotlight on Retail and Ecommerce Innovation in China10:30-11:10am | Presentations / Demos

In this two-part series, we’ll hear from some of the most innovative companies in the world’s largest retail and ecommerce market. Topics will include cutting-edge technology and business model advances in areas such as checkout, payments, delivery, logistics, IoT and robotics.

TUESDAY, MARCH 20

TRACK 4 : Advances in Payments and Checkout

4. Track Keynote: Payments3:20-4:00pm | Presentations

5. Overview of Payments Innovation4:05-4:45pm | Talk Show with Presentations

Trends such as the near-ubiquity of mobile devices and the rise of connected commerce will drive substantial changes in how consumers pay for products and services. This session will cover key aspects of the evolution of payments, including the digitization of physical wallets, the growth of frictionless in-app purchasing and the evolution of in-store point of sale terminals. Speakers will address emerging technologies, the entry of new stakeholders in the payments value chain and payments as a platform for enhanced retailer and consumer offerings.

6. Next Generation Checkout4:50-5:30pm | Talk Show with Presentations

Despite the importance of checkout in the shopping journey, the in-store checkout process hasn’t fundamentally changed in decades--at the same time, online checkout processes remain clunky, particularly on retailers’ mobile sites. In this session we’ll hear from forward-thinking retailers about new technologies like mobile point-of-sale, scan-as-you-go options and others that make transactions more seamless or eliminate checkout altogether. We’ll also discuss the steps retailers are taking to streamline the online checkout.

TUESDAY, MARCH 20







TUESDAY, MARCH 20


TUESDAY, MARCH 20



6. To Be Announced4:50-5:30pm | Presentations



TRACK 6 : Grocerytalk: Store and Supply Chain Innovations

1. Enhancing Efficiency Through In-Store Technologies9:00-9:40am

New technologies have emerged in recent years to automate and streamline labor-intensive tasks such as counting inventory, identifying empty shelves or misplaced products, locating items for click and collect and making price changes. In this session, leading retailers and solution providers will discuss how technologies such as sensors, smart shelves, digital signage, robots and computer vision are transforming grocery store operations.

2. New Store Layouts and Formats9:45-10:25am

Grocery retailers are responding to shifting consumer behavior and preferences by opening smaller format stores, adjusting layouts to accommodate greater pickup traffic and creating “dark stores” to serve ecommerce demand. In this session, executives from leading retailers will discuss layout and format decisions, the operational challenges they face and how they use data to optimize assortment and inventory at these emerging locations.

3. Using Data to Drive Food Safety and Supply Chain Transparency10:30-11:10am

The growing use of blockchain as well as RFID and other IoT sensor technologies is making it easier to track and monitor food on the journey from farm to store. These technologies are helping retailers improve safety, recall products more cost-effectively and provide information on product origin to customers. In this session, innovative retailers and solution providers will discuss how companies can use these technologies to create a more transparent supply chain.

TUESDAY, MARCH 20

TRACK 6 : Grocerytalk: Marketing and Loyalty

TUESDAY, MARCH 20

4. Innovations in Next- and Same-Day Delivery3:20-4:00pm | Talk Show with Presentations

As today’s consumers expect a greater degree of convenience and a range of delivery options, last-mile fulfillment continues to be one of the most rapidly evolving aspects of the retail supply chain. In this session, leading retailers and startups will discuss their ongoing investments in technology, people and partnerships to improve the last-mile infrastructure and their impact on customer acquisition and retention.

5. New Pickup Options4:05-4:45pm | Talk Show with Presentations

Pickup has rapidly become a popular delivery alternative for shoppers and retailers alike, providing customers with the option to order products online and collect them shortly thereafter, all without creating additional cost for retailers. The most forward-thinking retailers continue to push ahead with innovation in this area, exploring options that range from curbside and drive-through collection to automated pickup towers. Join us to hear from executives at leading retailers who are experimenting with and rolling out these services at scale.

6. Cutting-Edge Delivery Innovations from Around the World4:50-5:30pm | Presentations

Many groundbreaking developments in ecommerce delivery are happening outside the U.S. Retailers across Europe, Asia and elsewhere are pioneering some of the most exciting technologies when it comes to package deliveries, including innovative uses of robots, drones and more. In this session we’ll showcase three examples of companies pioneering new delivery methods and discuss how they’re expediting deliveries and improving the overall customer experience.



TRACK 1 : Deep Dive: Leading the Digital Transformation

1. Organizing for the Future of Retail10:15-10:55am

Strategy and technology alone don’t guarantee success: Companies must also ensure their businesses are organized to streamline everything from design and manufacturing to distribution and marketing. No single organizational model will work for every company. Join us to hear how different types of retailers and brands have organized to speed up time-to-market, support digital teams and other fast-growing areas of the company, ensure a seamless shopping experience across every touchpoint and more.

2. Hiring and Attracting Digital Talent11:00-11:40am

Given the rapid changes in today’s retail environment, one of the biggest challenges facing both startups and established organizations is how to attract and hire the right digital talent. This challenge is especially acute when businesses seek candidates with high-demand technology skills. In this session, hear how both large and small companies identify candidates that meet their criteria and how they assess both skills and cultural fit. The session will also address how companies determine which attributes candidates must possess vs. those that can be learned through the right training.

3. Culture and Leadership11:45am-12:25pm

Building on Sunday’s conversation on Culture and Leadership, this session will provide an interactive look at how brands and retailers of all sizes ensure their cultures encourage innovation, empower employees and ultimately create environments where both people and profits thrive. We’ll discuss what it takes to be a great leader at both startups and established companies and how the best executives mentor and train the next generation digital of leaders.

WEDNESDAY, MARCH 21

1. New Transportation Technologies10:15-10:55am

The transportation of goods from manufacturers to consumers is often fraught with delays and inefficiencies. Today, however, innovative startups and large solution providers are leveraging new technologies to help retailers optimize, manage and track the movement of goods through the supply chain, as well as utilize excess cargo capacity and reduce waste. In this session, leading solution providers and retailers will discuss the latest innovations in transportation logistics that are enabling greater efficiencies and helping to reduce cost.

2. Supply Chain and Inventory Visibility11:00-11:40am

Real-time, accurate data on inventory levels and locations are now critical to retailers and brands--however, supply chains are often complex, consisting of multiple suppliers, solution providers, and distribution centers, all of which make inventory tracking extremely challenging. In this session, leading retailers and solution providers will discuss how they are using a combination of new technologies such as IoT and predictive analytics to enhance visibility and create agile and responsive supply chains.

3. Politics and the Future of “Made in America” 11:45am-12:25pm

Manufacturing in the U.S. is a key topic in today’s political climate. However, while it can provide greater quality control and shorter lead times, domestic manufacturing for U.S companies can be costly and disruptive to existing supply chains. In this session, startups and brands will discuss under which circumstances it makes sense to manufacture in the U.S. and how emerging technologies can make “Made in America” goods more competitive. determine which technologies are worth investing in vs. those that simply aren’t cost effective.

WEDNESDAY, MARCH 21

TRACK 2 : Deep Dive: Innovations in the Supply Chain



TRACK 3 : Deep Dive: Marketing

1. Advertising on Emerging Platforms: VR, Assistants and Beyond10:15-10:55am

The most forward-thinking marketers are testing new platforms to engage with consumers. Technologies like virtual reality create immersive experiences that can help strengthen emotional connections with consumers while voice-based assistants can facilitate context-aware conversations. Other new platforms like augmented reality, new messaging apps and a variety of connected devices are also being tested by marketers. In this session, leading marketers and solution providers will discuss how companies can use the unique attributes of these platforms.

2. Advances in Attribution11:00-11:40am

Attribution remains one of the biggest challenges for marketers given the growing number of touchpoints shoppers have on their paths to purchase. Brands and retailers alike are investing in cross-device and cross-channel attribution in order to truly understand customer behavior as well as allocate spending effectively. In this session, hear how the most forward-thinking marketers understand which campaigns, channels and devices are influencing consumers’ decisions to buy.

3. To Be Announced11:45am-12:25pm

WEDNESDAY, MARCH 21

TRACK 4 : Deep Dive: New Market Opportunities

1. Meeting the Demands of Today’s Health and Wellness-Conscious Consumer10:15-10:55am

Consumers are becoming increasingly aware of their own health and wellness--today shoppers want to ensure that the products they eat, drink, wear and use are safe and have a positive impact on their bodies. Additionally, consumers are seeking out activities that improve health and wellness and are flocking to new product categories that support these activities. This session will look at how retailers across different categories have adapted to the demands of today’s health and wellness-focused consumer.are taking to streamline the online checkout.

2. Reaching ShoppersAcross International Borders11:00-11:40am

As retailers look to diversify their revenues, global expansion has become a top priority. Selling internationally is not easy, however, given the differences in language, regulations, payment types and more. In this session, we’ll hear from companies with an international footprint as they discuss how they reach shoppers and manage businesses across Europe, North America, Latin America, Asia and more.

3. Understanding Gen Z Consumers11:45am-12:25pm

Gen Z consumers--those born in 1995 or later--have more than $40 billion in spending power and are expected to account for a quarter of the U.S. population by 2020. As the first digitally native generation, Gen Z consumers have grown up with unlimited choice and the ability to get what they want on demand. These young consumers also care more than older generations about issues like sustainability, have a renewed interest in retail stores and crave a two-way conversation with brands. In this session we’ll hear what brands and retailers can do to connect with this emerging group of customers.

WEDNESDAY, MARCH 21



Britt AboutalebEditor-in-Chief

Racked

Primary Location(s): tbd

Type: tbd

Coming

David Bell

The Wharton School


Type: tbd

Coming

Xinmei Zhang and Yongge Dai Professor, Professor of Marketing

Neil AckermanSenior Director, Global Supply Chain Advanced Planning

Johnson & Johnson


Type: tbd

Coming

Djamel AgaouaCEO

Viber


Type: tbd

Coming

Ryan BabenzienCEO / Founder Greats

Greats


Type: tbd

Coming

Kent BennettPartner

Bessemer Venture Partners


Type: tbd

Coming

Greg BettinelliPartner

Upfront Ventures


Type:

tbd

Coming

Christina Bieniek

Deloitte


Type: tbd

Coming

U.S. Consulting Leader, Retail, Wholesale & Distribution

Charles BrewerCEO

DHL eCommerce


Type: tbd

Coming

Tim BrownCo-FounderAllbirds


Type: tbd

Coming

Chris ButlerHead of E-Commerce

Nestle Waters


Type: tbd

Coming

Larry ChengManaging PartnerVolition Capital


Type: tbd

Coming

Guido CampelloCEO - Creative Director

Cosabella


Type: tbd

Coming

Alon CohenPresident and Co-Founder

Houzz


Type: tbd

Coming

Anil AggarwalFounder, Chairman & CEO

Shoptalk


Type: tbd

Coming

Daniel AlegrePresident, Global Partnerships

Google


Type: tbd

Coming

Damien BonCEO

Stuart


Type: tbd

Coming

Jeff BoothPresident & CEO; Co-FounderBuildDirect Technologies


Type: tbd

Coming

Professor Eric T. Bradlow

The Wharton School


Type: tbd

Coming

K.P. Chao Professor, Chairperson Wharton Marketing Department

Matthieu CaloniManaging Director

Lafayette Plug and Play


Type: tbd

Coming

SPEAKERSSPEAKERS


Karla GallardoFounder and CEO

Cuyana


Type: tbd

Coming

Elram GorenFounder and CEO

CommonSense Robotics


Type: tbd

Coming

Amy ErrettFounder and CEOMadison Reed


Type: tbd

Coming

Nilam GanenthiranChief Business Officer

Instacart


Type: tbd

Coming

Jeff GennetteCEO

Macy’s


Type: tbd

Coming

Edward GriffithFounder

LoveCrafts


Type: tbd

Coming

Alexandre DouzetCo-founder and CEO

Ollie


Type:tbd

Coming

Patrick HerningCo-Founder & CEO

11 Honoré


Type:tbd

Coming

Marc de SpevilleChairman, CEO and/or Founder

Strategic Food Retail


Type: tbd

Coming

Andrea DorigoCEO

Pirch


Type: tbd

Coming

Zahir DossaCEO/Founder

Function of Beauty


Type: tbd

Coming

Paulo CorreaCEO

C&A Brazil


Type: tbd

Coming

Zia Daniell WidgerChief Global Content Officer

Shoptalk


Type: tbd

Coming

Ian FriedmanCo-Head

Goldman Sachs Investment Partners


Type: tbd

Coming

Daniel CohenGeneral Partner

Carmel Ventures


Type: tbd

Coming

Marshal CohenChief Industry Analyst - Retail

The NPD Group


Type: tbd

Coming

Eric ColsonChief Algorithms Officerl

Stitch Fix


Type: tbd

Coming

Sébastien FabreFounder and CEO

Vestiaire Collective


Type: tbd

Coming

Ben FischmanFounder and CEO

M.Gemi


Type: tbd

Coming

Pete Fader

The Wharton School


Type: tbd

Coming

Frances and Pei-Yuan Chia Professor, Professor of Marketing

SPEAKERSSPEAKERS


Jan KniffenCEO

J Rodgers Kniffen WWE


Type: tbd

Coming

David J. KatzChief Marketing OfficerRanda Acessories


Type: tbd

Coming

Oskar KaszubskiVP of eCommerce Acceleration

Kellogg


Type: tbd

Coming

Roman KirschFounder and CEO

Lesara

Primary Location(s): Germany

Type: tbd

Coming

Christine HunsickerCEO

Gwynnie Bee


Type: tbd

Coming

David JaffeChairman & CEO

Ascena Retail Group, Inc.


Type: tbd

Coming

Rafael IlishayevCEO

goPuff


Type: tbd

Coming

Heather KangGlobal Director - Digital/Ecommerce

Mars, Inc


Type: tbd

Coming

Barbara KahnPatty and Jay H. Baker Professor of Marketing

The Wharton School


Type: tbd

Coming

Rebecca KadenPartner

Maveron


Type: tbd

Coming

Jenny LefcourtGeneral Partner

FreeStyle Capital


Type:tbd

Coming

Wendy LiebmannFounder, CEO & Chief Shopper

WSL Strategic Retail


Type: tbd

Coming

Eric LiawGeneral Partner

IVP


Type: tbd

Coming

Allan MartinsonCOO

Starship Technologies


Type: tbd

Coming

Alfred LinPartner

Sequoia Capital


Type: tbd

Coming

Kevin LavelleFounder & CEOMizzen + Main


Type: tbd

Coming

Steve KoenigSenior Director of Market Research

Consumer Technology Association


Type: tbd

Coming

Melinda HollandSenior Vice President of Business Development

GGP


Type: tbd

Coming

Erik HubermanFounder and CEOHawke Media


Type: tbd

Coming

Carla Cammilla HjortDirector

SPACE10


Type: tbd

Coming

SPEAKERSSPEAKERS


Jonathan SpierCEOPlae


Type:tbd

Coming

Nicole Srock.StanleyCEO & Founder dan pearlman


Type: tbd

Coming

Gerben van der LugtHead of Indoor Location Services

Philips Lighting


Type: tbd

Coming

Mieke VeldhuisCCO

Bugaboo International


Type: tbd

Coming

Dan SmithSenior General Manager

ASICS Digital


Type: tbd

Coming

Ethan SongCo- Founder and CEO

Frank & Oak


Type: tbd

Coming

Cooper SmithDirectorL2 Inc


Type: tbd

Coming

Karl SiebrechtCo-Founder & CEO

FLEXE


Type: tbd

Coming

Markus PfruenderGlobal Director Data, CRM, Data-Driven Marketing

METRO AG


Type: tbd

Coming

Maria RagaCEO

Depop


Type: tbd

Coming

Pooja NatarajanGlobal Director, Strategy & Finance

ZxVentures, an Anheuser-Busch InBev Company


Type: tbd

Coming

Xander OxmanCEO and Co-Founder

Winc


Type: tbd

Coming

Zak NormandinCo Founder & CEO

Dirty Lemon Beverages


Type: tbd

Coming

Michael Platt, PhD

The Wharton School


Type: tbd

Coming

James S. Riepe University Professor and Director, Wharton Neuroscience Initiative

Aaron SanandresCEO, Co-Founder

UNTUCKit


Type: tbd

Coming

Alberto SerrentinoCEO, Co-FounderVarese Retail


Type: tbd

Coming

Jeff RichardsManaging Partner

GGV Capital

Primary Location(s): US

Type: Retailer

Coming

Chris MoynihanHead of Global EcommerceK-Swiss Global Brands


Type: tbd

Coming

Rafeh MasoodChief Digital Officer

BJ’s Wholesale Club


Type: tbd

Coming

Mariam NaficyCEO and Founder

Minted


Type: tbd

Coming

SPEAKERSSPEAKERS


Criteocriteo.com

Westfield Retail Solutionswestfieldretailsolutions.comWestfield Retail Solutions transforms commerce by enhancing digital and physical shopping experiences for retailers, brands and venues.

Salesforcesalesforce.com/solutions/industries/retail/overview/The Salesforce Commerce Cloud empowers retailers to unify customer experiences across all points of commerce, including web, social, mobile and store.

Pitney Bowespitneybowes.comAnywhere to Everywhere Global Ecommerce.

Googlegoogle.comGoogle is a technology leader focused on improving the ways people connect with information. Its innovations in search have made it a top Internet property and brand.

eBayebay.comeBay is where the world goes to shop, sell, and give.

Matthew ZeilerCEO & Founder

Clarifai


Type: tbd

Coming

John ZhangMurrel J. Ades Professor, Professor of Marketing

The Wharton School


Type: tbd

Coming

Melonee WiseCEO

Fetch Robotics


Type: tbd

Coming

Andreas WuerfelDirector, Innovation Community

METRO Accelerator powered by Techstars


Type: tbd

Coming

Deborah WeinswigManaging Director

Fung Global Retail & Technology


Type: tbd

Coming

Emily WeissFounder and CEO

Glossier


Type: tbd

Coming

Heath WellsCEO and Co-Founder

NuORDER


Type: tbd

Coming

Martin Wild Chief Digital Officer

MediaMarktSaturn Retail Group


Type: tbd

Coming

SPONSORS | LEVEL 5SPEAKERS


Visavisa.comVisa is a global payments technology company enabling the use of digital currency in 200+ countries and territories worldwide

True Fitgoogle.comTrue Fit is transforming fashion retail with connected rich data, deep learning / AI, and personal experiences.

American Expressamericanexpress.comAmerican Express is a global services company, providing customers with access to products, insights and experiences that enrich lives and build business success.

AppsFlyerappsflyer.com

Measure Everything

bloomreachbloomreach.com

BloomReach is a Silicon Valley firm that brings businesses the first open and intelligent Digital Experience Platform (DXP).

BigCommercebigcommerce.com

The best ecommerce platform for growing sales. Get more traffic, higher conversion and unmatched performance for your online store.

J.P. Morganjpmorgan.com/merchantservices

MyWebGrocermywebgrocer.com

Moving Grocery Forward

First Datafirstdata.com

First Data is a global leader in commerce-enabling technology and solutions.

Infor Retailinfor.com/retail

Reinventing Retail. For your customers, your people, your business.

Deloittedeloitte.com

commercetoolscommercetools.com

commerce at the speed of Wow

Applauseapplause.com

In-The- Testing, User Feedback and Research Solutions for Digital Experiences.

Certonacertona.com

Delivering individualized customer experiences for retailers and brands, Certona is a global leader for real-time omnichannel personalization

Optimizelyoptimizely.com

Experiment Everywhere

Snap36snap36.com

Snap36 is the complete solution for 360° imagery. Snap36 provides high-volume product photography services and automated studio equipment.

Radialradial.com

Be Commerce Confident.

The NPD Groupnpd.com

Unparalleled business intelligence to inform your strategies

Oracle + Bronto

VeriShipveriship.com

VeriShip is a cloud-based parcel audit and intelligence company providing innovative parcel audit, intelligence, and engineering solutions.

Vibesvibes.com

Vibes enables marketers to deliver compelling mobile conversations for our customers. We help brands engage 1:1 with hyper-connected mobile consumers at scale.

Webgility, Inc.webgility.com

Webgility is the leading provider of e-commerce automation software for multi-channel retail companies

Workarea, A Product by Weblincworkarea.com

The Modern Commerce Platform

Quantum Metricquantummetric.com

Identifying customer struggle is complex. We make it simple

Alliance DataKnowMoreSellMore.comA leading provider of tailored marketing and loyalty solutions for branded credit. Visit KnowMoreSellMore.com.

SPONSORS | LEVEL 3SPONSORS | LEVEL 4


1010Data1010data.comMore Power to You.

Acxiomacxiom.comAcxiom Providing the Data Foundation for the World’s Best Marketers.

Adobeadobe.com/marketing-cloud.htmlAdobe is changing the world through digital experiences. We help our customers develop and deliver high-impact experiences..

ActBoldActbold.comOur digital marketing agency provides SEO, PPC management, and web design/development. Our experienced team is ready to help you ACT BOLD..

Acquiaacquia.comGlobal organizations use the Acquia Platform to build world-class digital experiences that deliver transformative business results.

Adyenadyen.comAdyen is the technology company reinventing payments for the global economy.

Affirmaffirm.com/business.More people buy with Affirm.

Amazon Paypay.amazon.com/usFor whatever you love wherever you find it.

Albertmeet.albert.aiAlbert is the first-ever artificial intelligence marketing platform, driving fully autonomous digital marketing campaigns across channels..

Acuity Brandsacuitybrands.comExpanding the Boundaries of Lighting®.

BevyUpbevyup.comBevyUp empowers salespeople to build and strengthen customer relationships.

ATTRAQTattraqt.comATTRAQT specializes in onsite search, online merchandising and eCommerce personalization.

adlucentadlucent.comAdlucent combines data, technology and expert services to create personalized search, display, and social campaigns that drive sales..

Boomerang Commerceboomerangcommerce.comBoomerang empowers profitable growth through better merchandising decisions.

BRANDSHAREbrandshare.usE–Commerce Media – Sampling – Digital Engagement.

E-COMMERCE MEDIA ·�SAMPLING · DIGITAL ENGAGEMENT

Brand Viewbrandview.comThe leading global provider of price, promotion, product content and online product positioning analytics.

ComQicomqi.comComQi is a global leader providing a cloud-based Digital Signage & Shopper Engagement Technology that enhances in-store customer experience.

ContentSquarecontentsquare.comA.I. driven digital XP analytics - ContentSquare shows how people are behaving on sites, why they buy or bounce, and what to do about it.

Connexityconnexity.comConnexity’s CPC network generates $500M+ in sales for retailers annually via our network of top social influencers, search & content sites.

Corracorra.comThink. Execute. Transform. Creative commerce for innovative brands.

Commonwealth Packagingcommonwealthpackaging.comMastering the Unboxing Experience

E-Commerce Enhancement…. Done Right!

Extraordinary packaging solutions for brand-savvy E-commerce retailers.

Cleveland Research Companymarketinsights.cleveland-research.comCleveland Research Company - Questions Answered. Problems Solved.

BookingBugbookingbug.comPowerful Scheduling Experiences Create Profitable Customer Relationships.

BlueSnaphome.bluesnap.comBlueSnap provides a simple way to accept payments from anywhere – in your mobile app, online and for invoices and marketplaces.

Amplienceamplience.com

Dropoffdropoff.comDropoff is your same-day delivery solution. With our real-time tracking and professional service, Dropoff delivers more for your business.

Emarsysemarsys.comBuilding a better business through apps.

Gladlygladly.comGladly is reinventing customer service with a platform that puts people at the heart of it, not tickets or cases.

InContext Solutionsincontextsolutions.com.

Flixmediaflixmedia.euHelping global brands and retailers sell more online and in-store through rich, automated content syndication and optimisation services.

FitForCommercefitforcommerce.comFitForCommerce is the leading boutique ecommerce digital consultancy, helping 100s of omnichannel retailers/brands make informed investment decisions.

Klarnaklarna.comKlarna simplifies online shopping with smoooth payment solutions that allow consumers to pay over time or pay after delivery.

Listraklistrak.comDriving cross-channel campaigns through predictive intelligence for retailers.

MailChimpmailchimp.comBuild your brand. Sell more stuff.

LYONSCGlyonscg.comWe provide global commerce services that inspire and empower retailers and brands to meet and exceed their goals and ambitions.

ForeSeeforesee.comThe ForeSee CX Suite helps companies transform their VOC programs into a strategic business discipline that delivers economic impact.

Monetatemonetate.comYour customers are diverse. Let them be.

Manhattan Associates.Manhattan Associates solves complex business issues for the world’s top brands, enabling retailers to deliver a fulfilling experience.

GPSShopper, A Synchrony Financial Companygpsshopper.comGPShopper builds native IOS and Android mobile apps for retailers on a scalable and secure platform focused on Commerce, Loyalty, In-Store and Social Engagement.

NetElixirnetelixir.comDecoding what makes people click online.

Newstorenewstore.comNewStore. The Mobile Retail Platform.

Newgisticsnewgistics.comDelivering Exceptional Brand Experiences from Device to Doorstep.

PFSpfsweb.comPFS is a Global Commerce Service Provider enabling brands and retailers to achieve their commerce goals.

PowerReviewspowerreviews.comUnify and Amplify the Voice of the Consumer.

Powerinboxpowerinbox.comGive your customers what they want - email marketing content that is contextual and relevant, boosts ROI and stands out in a crowded inbox.

PredictSpringpredictspring.comThe Fastest Mobile Commerce Platform.

OrderGroove..

Optimoveoptimove.comOptimove is the leading Customer Marketing Cloud, used by over 250 brands to drive their entire customer marketing operation.

Narvarnarvar.comNarvar is an enterprise SaaS (software-as-a-service) platform that helps retailers build lifelong customer relationships beyond the buy button.

Namogoonamogoo.comNamogoo prevents the impact of injected Digital Malware on your customer journey, and on your bottom line.



ROI Revolution, Inc.ROIRevolution.comROI Revolution is an ecommerce-focused digital marketing agency providing PPC management, Amazon advertising, & social media advertising.

Shopify Plusshoptify.com/plusShopify Plus makes commerce better for high-growth, high-volume merchants globally.

SpinMespinme.co.ukThe pioneer and world leader in studio workflow automation, SpinMe’s software has revolutionised the efficiency of imaging workflow processes.

SapientRazorfishsapientrazorfish.comBusiness_Reimagined for the Connected World.

Salsifysalsify.comSalsify’s product content management platform makes it easy to onboard, manage, and deliver content that drives a great digital experience.

Tealiumtealium.comTealium’s Universal Data Hub is a single approach to connecting data across teams, vendors, and touchpoints in real time.

Tulip Retailtulip.ioTulip Retail is a mobile app platform built exclusively for next generation store associates to offer a world-class omnichannel experience.

TVPagetvpage.comThe Video Commerce Cloud - enabling Merchants and Publishers to Source, Publish & Monetize Video Experience at Scale.

TurnToturntonetworks.comTurnTo provides a suite of customer content tools for retailers, including Ratings & Reviews, Community Q&A, and more.

Scala Inc.scala.comSmarter signage solution for successful digital networks.

United States Postal Serviceusps.com.

UNBXDunbxd.comPersonalized Commerce

Social Annexsocialannex.comSocial Annex offers a platform of customer loyalty and advocate marketing solutions that work together to transform browsers into advocates.

Webcollagewebcollage.comWebcollage is the leading cloud-based content management platform for managing rich product information, and syndication across retail sites globally.

Yotpoyotpo.comYotpo is a user-generated content platform for online businesses. We help businesses collect and amplify UGC to increase traffic and sales.

Wishwish.comShopping Made Fun!

Zmagszmags.com

Yotta yottaa.comYottaa accelerates eCommerce sites resulting in improved shopper experience and increased online conversions.

Urban FTurbanft.comLifestyle Banking Solutions Made for Your Customers

Urban Airshipurbanship.comUrban Airship helps companies build relationships through mobile apps, wallets & user-centric insights that power actions across channels.

Steelhousesteelhouse.com

RGB

RichRelevancerichrelevance.comGlobal Leader in Personalization.

Sealed Airsealedair.comSealed Air Corporation creates a world that feels, tastes and works better.

Revionicsrevionics.comProviding retailers with pricing, promotion, markdown and space solutions that work

4Cite Marketng4cite.comWe Turn Marketing On

Brickwork Softwarebrickworksoftware.comBrickwork powers the Pre-Visit Experience for store customers for leading retailers and brands to grow Digital-to-Store conversion.

Celect Inc.celect.comBringing Science to the Art of Retail®

Bazaarvoicebazaarvoice.comCreating the World’s Smartest Network of Consumers, Brands and Retailers

Bizrate Insightsbizrateinsights.comOmnichannel Voice of Customer Feedback and Insights for the Retail Industry

AgilOneAgilOne.comKnow your customers. Respond authentically. Maximize lifetime value.

Clearheadclearhead.meThe digital optimization company.

Codistocodisto.comAmazon & eBay Better

CODISTOAmazon & eBay

DynamicActiondynamicaction.comDynamicAction is the most advanced analytics solution specifically built for eCommerce, store and omnichannel retail merchandising teams.

Columbus Consultingcolumbusconsulting.comWe deliver successful change! Trusted partners to retail’s greatest brands. Hands-on every step of the way to transform your company.

Evergageevergage.comThe Real-Time Personalization Platform

Elliothelloiamelliot.comAn Omnichannel solution for Global Merchants.

Gorilla Groupgorillagroup.comA Smarter Species of Commerce

InstantSearch+instantsearchplus.comSimply the best eCommerce site search for merchants and customers

Impact Radiusimpactradius.comData, insights and workflows to empower your marketing team to optimize media spend and manage your most important revenue partnerships.

Mad Mobilemadmobile.comMad Mobile’s Unified Commerce Concierge app enables store associates to conduct clienteling, assisted selling, and mPOS on any mobile device.

MaxPoint Interactivemaxpoint.com

ITEMMASTERitemmaster.comEvery brand. Everywhere.

Instart Logicinstartlogic.comHelping global enterprises deliver a faster, safer, and more profitable digital experience.

FuelXfuelx.comOur video advertising technology helps you achieve your growth goals with direct response video advertising.

flexReceiptsflexreceipts.comflexReceipts is the leading provider of smart email receipts for enterprise retailers

Avalaraavalara.comTax compliance done right

Exchange Solutionsexchangesolutions.comOffering innovative customer engagement & loyalty products utilizing AI, maximizing customer lifetime value, customer satisfaction, and profitability.

GfKgfk.com/en-usGfK is the trusted source of relevant market and consumer information that enables its clients to make smarter decisions.

Inmarinmar.comIntelligent Commerce



Nextopia Software Corporationnextopia.comOur personalized Ecommerce Acceleration Platform helps retailers increase revenue and average order value by turning browsers into buyers.

RADIUS8radius8.comLocal Context Powering In-Store and Online Conversion

Returnlyreturnly.comTurn Returns into Revenue

Ovative/groupovative.comOvative/group fearlessly unlocks the potential in data

One Click Retailoneclickretail.comThe data insights you need to succeed on Amazon.com

Roadieroadie.comRoadie is the first on-the-way delivery service that connects people and retailers who have stuff to send with drivers already heading that way.

Saddle Creek Logistics Servicessclogistics.comWhatever it takes!

SellerCloudsellercloud.comWith 50+ integrated sales channels, robust inventory & order management, sellercloud is the right solution for your company.

Sellbritesellbrite.comSimplified Multi-Channel Commerce

Payoneerpayoneer.comGlobal Payments Made Easy

ShipperHQShipperHQ.comSophisticated shipping rate management, allowing merchants to offer the best possible shipping rates and options at checkout every time.

Selligentselligent.comSelligent’s omnichannel marketing solutions enable more than 700 brands worldwide to engage customers one critical moment at a time.

Reflektionreflektion.comUnderstand And Influence The Intent Of Each Customer

Slice Intelligencesliceintelligence.comSlice Intelligence lets you zoom into your online retail strategy. Get a closer look at online shoppers, fast. High definition data is here

SmarterHQsmarterhq.comSmarterHQ is the leading multi-channel behavioral marketing platform, empowering B2C marketers to personalize individual customer interactions in real-time.

SMARTASSISTANTsmartassistant.comSMARTASSISTANT is the leading omnichannel technology for interactive product advice for online shops, brands, and service providers.

Twiggletwiggle.comIf you want to know if it’s raining in San Francisco, Google it. If you want to buy a raincoat, Twiggle it.

TrueCommercetruecommerce.comConnect. Integrate. Accelerate.

Terrainterraindata.comThe world’s first algorithm management platform for e-commerce companies

SkuVaultskuvault.comLet SkuVault unlock the potential of your inventory!

Shippogoshippo.comShippo helps businesses succeed through better shipping technology.

Miraklmirakl.comThe Marketplace Company

Riskifiedriskified.comRiskified’s eCommerce fraud solution is guaranteed to boost sales revenue and prevent chargebacks, while keeping your customers happy.

Metricstorymetricstory.comMetricstory AI analyzes Google Analytics to alert you when and how to prevent revenue loss.

VINEOvinieo.comVINIEO - Providing Trusted Source & Intelligent Insights to your Products.

Welcomewelcomecommerce.comConvert shoppers into customers by providing them with real time product expertise, when they need it, wherever they are.

VTEX Commerce Cloudvtex.comVTEX is a trusted cloud commerce platform supporting 2,000 online stores with a comprehensive solution. More details: http://www.vtex.com.

Wpromotewpromote.comThe Challenger Agency

Zinrelozinrelo.comZinrelo brings you the world’s best loyalty and referral programs to maximize revenue per customer through 360° customer engagement.

YourAmigoyouramigo.comOutperform your non-brand PPC ROAS with YourAmigo’s pay-for-performance Ultra Long-Tail non-brand ORGANIC search marketing campaign

Wondersignwondersign.comWondersign offers the ‘endless aisle’: Smart touchscreen catalog kiosks that turn brick & mortar stores into destination experiences.

Merklemerkleinc.comTruth in Data. Proof in Performance.

Verified Reviewsverified-reviews.comUse your clients voice to increase your sales


Speakers & Sponsors · 2017-10-18 · Startup Pitch. At Startup Pitch, 15 innovative early-stage...

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Transcript of Speakers & Sponsors · 2017-10-18 · Startup Pitch. At Startup Pitch, 15 innovative early-stage...