FLEET FORUM • Building Fleet Management Competence • 2016 ANNUAL CONFERENCE

Barry Andrews, GOALBarry qualified from University College Dublin in 1990, where he gained a Master’s degree in History. His professional life began

in Ballyfermot Senior College where he taught Economics and English. Later, entering politics, he was Children’s Minister in the Irish Government between 2008 and 2011. He practised law as a Barrister in Ireland between 1997 and 2003, and from 2011 to 2012, including in the area of Child Protection, representing some of the most vulnerable children in Ireland.

In 2013, Barry was appointed as CEO of GOAL. He oversees an international operation that spans 19 countries and employs approximately 4,000 people directly, and that implements humanitarian programs with a 2015 operating budget of €165 million.

Helen Blackholly, Marie Stopes InternationalHelen is responsible for the Health Systems Department at Marie Stopes International, including the development

of partnership best practice and channel success models, working closely with the Operations Department to ensure best practice is followed in all countries. She is also responsible for leading on the development of social marketing, client call centre strategy, medical abortion core packages, and health financing to assist country programmes in leveraging domestic financing opportunities.Helen brings more than 20 years of hands-on

commercial experience in demand generation. Her primary areas of expertise are go-to-market channel strategy development; revenue management; sales and marketing activation; new product launch excellence; and designing and building effective teams. Helen has worked in leadership roles in retail and consumer goods manufacturing companies, including Revlon UK, Colgate Palmolive, and Reckitt Benckiser. She has an MSc in Biological Anthropology from University College London and a PhD in Food Policy from the University of Bradford.

Sinead Clear, Logistics expertSinead is an experienced logistics expert in the fields of humanitarian logistics and project management.

Her experience has been gained on a global platform, including leadership roles in Thailand, Haiti, Indonesia, South Sudan and Liberia. Her recent areas of focus include: Directing logistics, supply chain, procurement, fleet management and warehousing operations for complex global projects, with accountability for multi-million pound budgets. Sinead has a proven record of achievement in global emergency response programmes, spanning both short and long-term interventions. Having worked for GOAL and Global Communities, she has the ability to lead and develop large-scale, multi-cultural staff teams and ensure seamless programme delivery.

Dave Coddington, Catholic Relief ServicesDave is a Senior Advisor with the CRS Global Supply Chain Management unit,

as well as a subject matter expert on fleet for CRS. He has worked in international relief and development since 1983, starting as a Peace Corps Volunteer in Gabon. He spent almost 30 years overseas, primarily in Africa, and has worked in over 60 countries around the globe for numerous organizations.

He has worked for CRS for about 14 years. From 2010-2014, he was Regional Advisor, DART Team Leader and Senior Humanitarian Advisor with USAID/ OFDA’s East and Central Africa Regional Office. From 2005-2010, he represented CRS on the Logistics Cluster at the Fritz Institute, at the Humanitarian Response Depot, NGO Supply Chain Consortium and Fleet Forum. He is passionate about humanitarian fleet management and operations, and is an annoying proponent within CRS of the Fleet Forum and its pillars. After five years of being away from the Fleet Forum, he’s excited to re-engage with dedicated, professionals who share his passion for all things fleet.

Grégory Geli,Novacom ServicesGrégory is head of sales, humanitarian matters, with Novacom Services. He has more than 10 years of

experience in the industry and a background in research and development, managing software and projects. He joined Novacom Services in 2013, first as Product Manager then as a Sales Manager of HumaNav, a vehicle tracking and fleet management solution. He deals with key accounts, such as UN agencies, ICRC and NGOs.

Born and raised in Guadeloupe, a region of France in the southern Caribbean Sea, his professional experience and his natural curiosity enable him to be open-minded and adapt well to different social environments. He is customer-focused and results-driven, and ensures that customers’ expectations are met through teamwork and communication.

Nenad Gobeljic, International Federation of Red Cross and Red Crescent SocietiesNenad has been Global Fleet

Coordinator for the International Federation of the Red Cross and Red Crescent Societies (IFRC) since 2013 and resides in Dubai. He has been working in the global and humanitarian sector for over 16 years and holds a Master’s Degree in Transport Engineering from Belgrade University in his native Serbia. He has broad-based experience in automotive environments and a history of strategic and operational achievements at local, regional and global levels in fleet services quality assurance, policy development, standardisation and implementation.

Recently, he has been involved in a strategic review of the provision of ambulance services within the IFRC network. He and his team were instrumental in the provision of direct fleet management support to the IFRC operations in Ebola-affected countries in West Africa, where the eradication of the disease could not have been achieved without the use of dedicated and specifically adapted vehicles.

SCHEDULESPEAKERS

FLEET FORUM • Building Fleet Management Competence • 2016 ANNUAL CONFERENCE

Sinéad Gray, GOALSinéad trained as a chartered accountant with PricewaterhouseCoopers where she worked in the Assurance division. Soon after

completing her training, she joined GOAL’s Dublin office as a Donor Audit Facilitator in January 2010, two days before the Haiti earthquake. Sinéad went on to work as GOAL’s Roving Donor Compliance Officer, setting-up a donor compliance function within GOAL, and becoming the Global Donor Compliance Manager in 2012. Sinéad and her headquarters (HQ) team provide technical advice to HQ and field staff on donor rules and regulations throughout all stages of the donor project lifecycle. Sinéad also develops and delivers in-house training programmes for staff on various aspects of donor compliance, including finance, procurement and partnerships.

Nenad Grkovic, World Food ProgrammeNenad is currently Global Logistics Fleet Manager at the World Food Programme. His previous roles with WFP

included Head of Logistics Fleet in Sudan and Head of Logistics Fleet in Afghanistan. Before moving to WFP, he worked for the Danish Refugee Council in Serbia as Deputy Project Manager and Operational Coordinator, as well as Production Engineer in the Power Plant Electricity Production.

In 2013, Nenad was awarded Fleet Forum’s Best Transport Achievement Award on behalf of the WFP Sudan Logistics and Fleet Section team for the successful implementation of a comprehensive fleet reorganisation in 2012, which optimised the operation of some 90 trucks throughout Sudan, allowing them to serve an increased number of beneficiaries and saving WFP more than US$1 million.

Paul Jansen, Fleet ForumPaul has worked in the mail delivery and transport sector for 21 years. During this time, he was responsible

for managing different parts of the Dutch Postal organization, now called Post NL, as well as TNT Express. For many years he was responsible for large operational units, and also managed Sales, Customer Service, Marketing and Process Engineering departments.

He has been dedicated to organisational change since the day he started working at Post NL in 1989. As a management trainee, he joined the company during its transformative years from a state-run

enterprise to a commercially listed company. In his roles at TNT Express Benelux, Paul worked on operational change with a clear focus and strong vision on people, customers, profit and the planet. In January 2011, Paul joined Fleet Forum as its Executive Director.

Bas Janssen, TNT Express Road NetworkBas is Managing Director of the TNT Express Road Network, based in the Netherlands. He has

worked for TNT for more than 25 years in varying functions within Sales Management and Depot General Management, as well as in TNT’s Benelux Operations in the areas of Health and Safety, Environment and Security, and Procurement. Bas is Chairman of the Board of Fleet Forum and a Supervisory Board Member of North Star Alliance, a public-private partnership that provides access to health and safety services to vulnerable populations in Africa.

Phil Jones, Fleet ConsultantPhil is a Project Manager working within international aid and development and the commercial sector.

Based in Dubai, he has held operations and strategy development roles over the last 30 years within international organisations, such as IFRC, WFP and RMA. With a focus on humanitarian fleet management, he has worked on the development of global fleet management service delivery models to support country programs, fleet assessments, selection and roll-out of fleet management systems, and self-insurance schemes.

During his time at WFP, he was responsible for the design and implementation of an internal leasing programme for light vehicles, which reduced the annual light vehicle purchase costs by US$1.6 million in the first year of operation. Recently, he led a fleet management project, on behalf of Fleet Forum, with Marie Stopes International to set up their three-year fleet management strategy, develop fleet management standards and guide the tender process for a Vehicle Tracking System.

Ruben Kragten, V-tronBorn and raised in the Netherlands, Ruben has over 20 years of experience in the automotive industry. Since 2009 he became an industry

expert in Vision Based Safety Solutions and vehicle telematics. In this role, he was responsible for the European market introduction of Vision Based collision warning systems and is globally

responsible for bringing advanced imbedded vehicle telematics solutions to the market.

He successfully engaged and managed aftermarket and several OEM projects for Ford Europe Motor Company, PSA (Peugeot Citroen), Volvo Bus & Truck, VDL Bus & Coach, Renault Trucks and Hyundai & Kia Europe. In his current role of Global Sales & Project Manager for V-tron, he supports humanitarian organizations with setting a baseline for their fleet management needs and provides hands-on and technical solutions.

Ngoni Mariga, GlobaltrackNgoni is the head of Operations of Globaltrack. He has over eight years of experience in business

analysis and extensive knowledge in cross-border fleet management. He brings together all of the divisions of the company to ensure that a growing clientele base can be managed and maintained properly while, at the same time, keeping Globaltrack running profitably.

Since 2008, he has spearheaded cooperation between Globaltrack and various NGOs, including World Vision International, the Norwegian Refugee Council and aid projects in Haiti. Ngoni’s biggest projects have involved coordinating large teams of installers, growth specialists and technical experts through the war-torn jungles of Africa to access NGO sites. Ngoni obtained an Honours degree in Business Studies & Computing Science (BBSCT) at the University of Zimbabwe, before moving to South Africa where he completed an MBA at Gordon Institute of Business Science in Sandton.

Rob McConnell, UNDPRob is a leading expert on humanitarian vehicle fleet management. As founder and first director of the Fleet Forum, he has the unique

distinction of having attended each and every one of the Fleet Forum Annual Conferences.

In field and management roles, he has worked with a wide range of aid and development organisations, including the Red Cross, UN agencies and NGOs, developing and implementing fleet management strategies and policies. Rob is currently project manager of the United Nations Collaborative Vehicle Procurement & Fleet Management initiative, hosted by UNDP and based in New York.

SPEAKERS

FLEET FORUM • Building Fleet Management Competence • 2016 ANNUAL CONFERENCE

SCHEDULESPEAKERS

John McDermott, GOALJohn joined GOAL as Global Fleet Advisor in January 2016, coming from the commercial transport and logistics sector. John’s career in transport

started at age 16 as an apprentice HGV mechanic, gradually developing and progressing, initially as a vehicle inspector, then through supervisory and managerial roles, including in Iraq, where he managed a multicultural workforce in excess of 300 and a fleet of around 1,200 vehicles.

A member of the Institute of Road Transport Engineers & the Society of Engineers, John has worked in a variety of locations and conditions from the bitter cold of northern Scandinavia to the searing heat of the Middle East through to the confines of London Underground’s tunnels. John’s belief that training is key to any organisation’s development has led to the development and implementation of training plans for staff. The benefits of this training have been acknowledged not only by the staff receiving the training, but also by senior management who recognise the importance of compliance with international industry standards.

Paul Mooney, UPS Paul was born in Glasgow, Scotland, and started work with UPS as a delivery driver in 2001 after completing an Honours degree in Computer

Science. He has held a number of management positions in the UPS package operations, mainly in the London, England, area. After completing a Masters degree in Human Resource Management, he held a number of UK nationwide HR roles. In May 2014 he moved to Brussels to take on the role of Health & Safety Manager for the Europe West District, and since November 2015 has assumed responsibility for Health & Safety for the Europe Region.

Lukas Nel, World VisionLukas is the Director Fleet, Safety and Assessments for World Vision International. He is responsible for overall leadership of its global

fleet, fleet safety and fleet assessments. Lukas directs the planning and development and guides the implementation of safety and assessments of all vehicles, as well as capacity and safety programmes incorporated at all levels of World Vision offices (national and regional) within the partnership. This includes the acquisition, coordination, collaboration, consolidation, alignment, servicing and economic and efficient

use of vehicles and powered equipment, supporting a broad spectrum of Ministry needs and demands. His involvement in Vehicle Fleet Management, on a global scale, includes vehicles, motorcycles, powered watercraft and generators, and other modes of transport necessary for the effective and efficient delivery of program mobility.

Natasha Posarac, World Food ProgrammeNatasha is Head of Finance and Administration of WFP’s Global Vehicle Leasing Programme (GVLP), based in

Dubai. She oversees the units dealing with finance, contracting, insurance and vehicle disposal for WFP’s 2,000+ vehicle assets in over 80 countries. Prior to joining GVLP, Natasha was based in WFP’s headquarters in Rome, Italy, working in the Budget and Programming Division. Natasha holds a Bachelor’s degree in Finance from the University of British Columbia, in Vancouver, Canada, and an MBA in International Organizations from the University of Geneva.

Gwyn Roberts, TerramarGwyn is the CEO of TerraMar Networks, a leading provider of fleet management solutions for the aid and

development sector. Since 2009, he has led the company’s strategic focus on the sector, aligning sales, support and product development to the vision of offering an affordable, easy-to-use, single portal for GPS tracking, driver supervision and fleet management. TerraMar, which has a strategic partnership with Toyota Gibraltar Stockholdings, helps fleet managers and logisticians in numerous organisations to run safer, more efficient fleets across Latin America, Africa, the Middle East and Central & Southern Asia.

Keely Severn, GOAL Keely has been a Logistics Officer at GOAL since 2015, supporting five countries in the Middle East and Asia, and providing fleet management

expertise at GOAL Headquarters to drive and develop the knowledge and management of the sector. Since joining GOAL, she has been working on the improvement of fleet management through the creation of KPI analytical tools and the establishment of an FM forum online.

Before joining GOAL, she worked as Country Emergency Logistics Coordinator at International Medical Corps. With a Master’s degree from Oxford Brookes University, she spent the last half-decade

supporting field and emergency missions in Sierra Leone, South Sudan, Ethiopia, the Philippines and Malawi with organisations such as Save the Children and the British Red Cross.

Dr. Michael Shiel, INSEADMichael is adjunct professor of strategy at INSEAD, where he teaches the MBA core strategy course, and leads

tailor-made executive programmes for large client companies. He also serves as visiting professor at the Moscow School of Management, SIMI (Copenhagen), Cheung Kong University (Beijing) and at the Hong Kong University of Science and Technology.

He has taught extensively in the field of Strategic Leadership, where his specialized interest is in the challenges of strategy in situations of uncertainty and ambiguity; he has contributed over many years on this topic as a visiting faculty to the doctoral program in leadership at the University of San Diego, California. Recent and current clients include the global operations of Pfizer, Abbott, L’Oreal, Starwood Hotels Group, Renault, Chep and BNP-Paribas. He received his Doctorate in Strategic Management at the University of Hertfordshire, his MBA from Fordham University (New York) and a Bachelor’s degree in engineering from the National University of Ireland.

Vivek Sinha, Fleet ForumVivek has been working with Fleet Forum as a Project Manager in India for (two) years. He has been

responsible for the operational management and training of the trainers for Fleet Forum’s school education program. He also trains and coaches fleet managers to enhance the performance of their organisation’s fleet. He has conducted many workshops to encourage and motivate mid-level staff to maximize potential through technical training. He has in-depth experience in developing online campaigns, workshops and programs, as well as expertise in the development and implementation of promotional plans and handling of event communications. Prior to joining Fleet Forum, he worked for Greenpeace, HCL, Helpage India and the Akshyapatra Foundation.

FLEET FORUM • Building Fleet Management Competence • 2016 ANNUAL CONFERENCE

Rose van Steijn, Fleet ForumRose has been Programme Manager for Fleet Forum since 2008. She is responsible for the development and

execution of Fleet Forum projects and solutions that contribute to safe, efficient and clean fleet operations in low- and middle-income countries. Rose has been involved in the production and pilot of the Fleet Safety Toolkit, the development of Clean Fleet Procurement guidelines, development and execution of the Fleet Excellence Trainings and Humanitarian Fleet Management Standards. She also contributed to the Child Road Safety Education Package.

Before joining Fleet Forum, Rose held various managerial positions within TNT Express and worked for Moving the World, TNT’s partnership with the United Nations World Food Programme. Rose holds an Executive Masters degree in Humanitarian Logistics and Management and an academic degree in Change Management.

Zorancho Stojanov, UNHCRZorancho became a key player in increasing UNHCR’s sales of obsolete vehicles by 1,000%by utilizing his

business development, logistics and project management skills. Attaining his MBA degree in parallel proved to be a substantial task despite a 120% workload that included travelling, remaining married and maintaining a superhero role to his only child. His 15 years of versatile professional experience has made him into a valued resource and an elegant leader that loves to write about himself in the third person. Should you need expert advice and tailor made solutions, he is the man to help.

Brian Tabben, Catholic Relief ServicesBrian is the Deputy Regional Director for Operations with Catholic Relief Services (CRS) in Central Africa. He

oversees all responsibilities related to Partner Strengthening, Risk & Compliance, Safety & Security Management, ICT, HR and Supply Chain Management, including Procurement, Inventory and Fleet Management. The CRS Central Africa Regional Office is comprised of Benin, Togo, Nigeria, CAR, Chad, Cameroon, DRC, Rwanda and Burundi.

Brian has substantial experience in a wide variety of operations-related areas, including setting-up, maintaining and strengthening business processes and systems. He has been working in development and emergency contexts for more than 12 years; more than half of which was with CRS. His different assignments and postings brought him to Niger, Malawi, Haiti, Guatemala, Mexico, El Salvador, Honduras, Nicaragua, Colombia, Ecuador, Peru, Bolivia, the Dominican Republic and now to all nine countries of the Central Africa Region.

Anwar Tuhul, International Committee of the Red Cross (ICRC)Anwar is a seasoned fleet management expert,

having worked in the fleet humanitarian sector since 2002. Until the end of 2014, he worked as a Car Pool Manager for the Jordanian fleet of the International Committee of the Red Cross (ICRC).

In early 2015, ICRC launched a new support department to ensure that field employees have safe defensive driving skills. Anwar now supports ICRC’s commitment to road safety in the role of Driving Training Centre Coordinator.

Nikita Udhwani, Fleet ForumNikita joined Fleet Forum as Programme Manager in 2015. She is responsible for the development and

execution of Fleet Forum projects and solutions that contribute to safe, efficient and clean fleet operations in low- and middle-income countries. She has been active in the execution of Fleet Excellence trainings and Safe Road Use workshops, as well as with the launch of Fleet Forum’s first Driver Recognition Programme.

Prior to joining Fleet Forum, she worked as a change management consultant, trainer and facilitator. After graduating with a Bachelor’s degree in Human Resources, Nikita founded a consulting business in the field of HR, during which she cultivated skills in the areas of behavioural change, training design and delivery, project management and research. In that time, she worked on a range of projects, from conducting team trainings and workshops to advising international organisations on their change management programmes.

Luk Van Wassenhove, INSEAD Luk’s research and teaching experience involve operational excellence, supply chain management,

continual improvement and learning. His recent research focus is directed at closed-loop supply chains (product take-back and end-of-life issues) and disaster management (humanitarian logistics). He holds editorial positions for several journals, and publishes regularly in Management Science, Production and Operations Management, and many other academic and management journals. He is the author of many award-winning teaching cases and regularly consults for major international corporations. Before joining INSEAD, he served on the faculty at Erasmus University Rotterdam and Katholieke Universiteit Leuven. At INSEAD he holds the Henry Ford Chair of Manufacturing. He also created the INSEAD Social Innovation Centre and acted as its academic director until September 2010.

Geerhard de Vries, ORTECGeerhard is Vice-President of Global Business Consulting with ORTEC, one of the largest providers of advanced

planning and optimization software solutions and consulting services, whose clients include Shell, BP, Microsoft and DuPont. Geerhard is actively involved in ORTEC’s Social Responsibility Program, which contributes to humanitarian aid organizations by deploying ORTEC’s resources, knowledge and expertise to optimize logistical processes.

He has undertaken numerous projects for health care organizations, such as the Clinton Foundation’s Task Force for Global Health, and was also Chair of the Supervisory Board at North Star Alliance. He is now a board member of Fleet Forum. Geerhard holds an MBA and his research interests include Supply Chain Optimization, Revenue Management and Business Consulting.

Martin Walsh, World Food Programme Martin is Programme Manager of WFP’s Global Vehicle Leasing Programme (GVLP), which oversees the WFP-wide

corporate leasing programme based in Dubai. Martin has been employed with the United Nations World Food Programme for over 20 years, holding various positions during that time. He has assumed the roles of Workshop Manager, Procurement Officer, Global Fleet Manager and Depot Manager, United Nations Humanitarian Response Depot (UNHRD).

SPEAKERS