JDA Space & Category Management 1

Space & Category ManagementDriving Intelligent, Customer-Centric Retailing

JDA Space & Category Management2

Contents

Space & Category Management 3

Category Management Market Trends 4

Category Management Maturity Curve 5

What is CatMan 2.0TM? 6

JDA Space and Category Management Solution 7

Channel Clustering 8

Assortment Optimisation 9

Assortment Generator 10

Space Planning 11

Planogram Generator 12

Planogram Generator: Client Edition MyPG 13

Floor Planning 14

Category Knowledge Base 15

The Shelf-Connected Supply Chain 16

JDA Cloud 17

Why JDA? 18

Customer Case Studies 19

The Seamless Digital Supply Chain 21

JDA Space & Category Management 3

Space & Category Management Driving Intelligent, Customer-Centric Retailing

We are entering into the age of real customer centricity in which everyone throughout the organisation – including everyone involved in the category management process – must be hyper-attentive to the needs and wants of the consumer at all times. Technology-enabled consumers expect to be recognized and treated as individuals – they want “my way” retailing.

Shopping behaviour has become complex and meeting the omni-channel demands of the consumer requires an “always on” category management platform that runs at the current and future speed of retail. This solution guide discusses some of the key category management trends and outlines how JDA’s solutions could enable that transformational journey to be ready for the category management requirements of tomorrow in our physical-and-digital retail environment.

‘Category management is about satisfying customer requirements, profitably.’

JDA Space and Category management solutions are used by:

3 out of the top 4 European food retailers7

4 out of the top 5 UK food retailers8

Top 2 Australian grocers with a combined marketshare of over 60%9

Enterprise Focus

Product-CentricChannel SilosMass Retailing

Customer Focus

Customer-CentricIntegrated ChannelsTailored & Personalised

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READ MORE >> White Paper: The future of Category Management >>>

Category Management Market Trends

It is predicted that grocery stores will shrink by 6.2% by 20181, putting more and more pressure on category performance.

Despite shelf space shrinking, a recent consumer study by JDA/Centiro2 highlights that bricks and mortar stores will continue to play a significant role in the purchasing/fulfillment journey in the future. It is estimated that retail stores will provide an average 72 percent of overall retail revenue through 20173, yet while it is clear that the retail store is here to stay, the format of stores is evolving.

We have identified three key category management market trends that are set to have a profound impact on the next generation of category management.

Localise OfferBusy lifestlyes are driving up demand for convenience, both in terms of shopping patterns and choice of goods. With an ever-expanding choice of shopping alternatives, retailers must pursue a level of differentiation necessary to attract customers and be in a position to offer localised assortments that meet changing needs - fast.

Big data is providing transformative opportunities for retailers. Success will be based on mining the volume, variety and velocity of consumer data streams in order to generate insights. These insights can be used to develop shopper profiles/segments and help identify the behaviours driving customer demand. The timely recognition of shopping patterns and demand trends can in turn be translated into more successful product launches, optimised assortments and merchandising, more personalised marketing and better consumer relationships.

Optimise SpaceProducing local, store-specific assortments adds many levels of complexity to the capabilities required from a category management platform. The multiple data sources need to be mined and the insights translated into assortments that have been optimised for the local demographic, supported by automated, store-specific planograms.

A shelf-connected supply chain ensures stock and shelf availability, with store ordering and replenishment being driven from the planogram.

Omni-Channel OperationThe majority of shoppers are channel-agnostic, they just want an easy-to-shop experience fitting their shopping mode: stock-up, fill-in or immediate need5. Channel blurring is making it increasingly difficult to distinguish between store formats so store-specific planograms will optimise the facings and shelf quantities to unique store demand. Items need to fulfil productivity demands or be replaced quickly.

Omni-channel retail requires a category management platform that supports in-store picking, adoption and use of mobile technologies and applications, as well as store compliance. Store-specific presentation (Min) and shelf capacity (Max) should drive an accurate min/max ordering process & set safety stock parameters optimising the inventory sent to store.

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Category Management Maturity CurveRegardless of where your business is on the category management maturity curve, JDA’s end-to-end, modular solution provides the tools you need to plan space, assortments and financials.

Foundational Capability

Integrated Macro & Micro

Store-Specific Planograms &

Optimised Assortments

Continuous Category Mgmt.

CapabilityBasic micro space

management: Space Planning

Macro space, data management & web

publishing

Planogram Generator & Assortment Optimisation

Planogram Generator & Assortment Generator

Scope

Regional cluster planograms. Standalone

solution without integrated database.

CKB enables seamless integration of micro &

macro space. It provides the automated link to upstream

systems: product data, performance/forecast data,

etc. It also integrates in downstream systems such as supply chain and provides the

communication to stores.

Planogram Generator automates the production of localised

store-specific planograms. 

Assortment optimisation creates optimised space-aware assortments at a cluster or store-specific level.

Store-specific planograms and assortments

Assortment Generator can generate elasticity curves for

macro space optimisation.

Purpose/objective

Basic/cluster planogram production

Integrated floor plan production and analysis.

Data management & process enablement and automated

publishing to stores.

Store-specific planograms and cluster-level optimised

assortments.

Automated store-specific planograms and automated store-specific assortments.

IntegrationLittle or manual

integrationYes, link between modules

and to supply chainYes, highly integrated Yes, highly integrated

Maturity

Tim

e

• Basic Planogram Production

• Cluster planograms

• Space based analysis• Floor Plan production• Automated data flows• Validation (Lifecycles)• Automated Publish stores• Link to supply chain

• Advanced automation and optimisation

• Store-specific planograms• Optimised assortments

• Continuous Process• Automated store range• Automated planograms• Change plans as required• Supports CatMan 2.0TM

Foundational Capability

Integrated Macro & Micro

Store-Specific Planograms & Optimised Assortments

Continuous Category Mgmt.

Space Planning

Floor Planning

Category Knowledge Base

Planogram Generator

Assortment Optimisation

Floor Plan Space Allocation

Assortment Generator

Planogram GeneratorClustering

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What is CatMan 2.0TM?

CatMan 2.0TM is a new framework for success that recognizes the emergence of Big Data, the advanced analytics that can be applied to that data, the diversification of the retail environment, the new power wielded by consumers and other trends. Developed by the Category Management Association (CMA), CatMan 2.0™ is a collection of best practices that will help today’s retailers and manufacturers optimise their performance in assortment management, pricing, merchandising, promotions and other areas. In today’s omni-channel world, retailers and manufacturers need to target consumer demand at a more detailed level than ever. Fortunately, they have a new generation of tools available to accomplish that, but they often require guidance to apply today’s advanced tools and processes in an optimal manner.

With JDA’s expertise in data, space and category management, JDA made a significant contribution to the process updates of CatMan 2.0TM, particularly around shelf management, assortment and supply chain strategies. As the only supply chain vendor included among an exclusive consortium of category management leaders, JDA offers the next generation of tools required to target consumer demand at a very personalised level.

READ MORE >> CatMan 2.0TM Announcement >>>

The next generation of category management requires a new set of capabilities

• The ability to anticipate demand using a vast array of consumer insight data sources

• Alignment of assortments with local demographics and shopping patterns, based on this data

• Translation of assortment decisions into executable space plans that optimise both space allocation and optimal facings on store-specific planograms

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JDA Space and Category Management Solution Integrated & Modular

JDA is the only provider of proven end-to-end category management incorporating store clustering, assortment optimisation, space planning with 3D visualisation, store communication & execution and supply chain integration in one suite of solutions. JDA’s market leading solutions are modular and integrated and can be deployed in a phased approach to realise business benefits quickly and add future value to your business:

• Demand driven store clustering

• Space-aware and store-specific assortment optimisation

• Cluster & store-specific planograms

• Integrated macro space planning & optimisation

• Data management & process enablement

• Web publishing of content & feedback from stores

• Suite-wide analytics

• Seamless integration to retail process including supply chain, workforce & In-Store Picking

Analysis

Clustering Assortment Optimisation

Assortment Generator

Space Planning Planogram Generator

Floor Planning Web Publisher

ERP/Data Warehouse

Product DataStore Data

Performance DataMarket Data

POG/Store LinkProduct/POG Link

Shelf Label SequenceSpace Data

Forecast Shelf Min/Max

PlanogramsFloor Plans

Feedback Product Location

Planogram Task

Supply Chain Stores In-Store Picking Task Management

Category Knowledge Base

Lifecycle Management

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Channel Clustering | Intelligent Clusters by Category

Store ClusteringIntelligent store clustering & assortment insight

With JDA Channel Clustering, determining the best groupings of your stores by such critical factors as capacity, volume and localised demand, you will more accurately plan at a lower level of detail. They can form unique store groups by product segment (i.e. class, department and category). Plus, you can plan by representative group instead of individual stores. You’ll produce the optimum number of plans needed to achieve spot-on merchandising results within every channel.

JDA Channel Clustering helps you focus on pressing category management issues before you execute a planogram reset. You’ll configure the best shelf space, floor plans and product assortments for an entire category. JDA Channel Clustering enables your planners to target preferred local product demand in terms of popularity and shelf inventory. The application also helps to find the optimal number of groups to balance your micro-merchandising goals with your operational costs to save valuable time and money.

Key Capabilities

• Cluster stores by various performance measures including bricks & mortar and online demand

• Fast data mining capability, e.g. analysis of sales patterns in POS data could reveal hidden insights

• Intelligent clustering by category to support localised assortment planning

• Aggregated and filtered clustering

• Overlay demographic data to understand customer profiles

• Characterizes groups to highlight driving attributes of stores, demographics, and items

• Seamless integration to range and space planning

Business Benefits

• Insight into assortment process

• Improved category role definition

• Increased sales and reduced inventory through targeted assortments

Customers include

Cabela’s, FredMeyer, Hibbett Sports, Lowes, Shoprite, Wawa, Woolworths

“JDA helps us deliver a better shelf in our stores, which is where the battle is won or lost every day. The software works really great. JDA are flexible and always listen; they understand the needs I have as a customer”

Anna Jallai, Space Planning Manager, Axfood

LEARN MORE >> Channel Clustering Solution Guide >>>

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Assortment Optimisation | Space Aware, Consumer-Centric, Omni-Channel Ranges

Assortment OptimisationOmni-channel & space aware localised assortment optimisation

Assortment Optimisation is JDA’s market leading space-aware Assortment Optimisation solution that is tightly linked to our planograms for space information and update of assortment recommendations. The solution is unique in that it understands the space available for items by a link to JDA planograms or user-defined space. Assortment recommendations are then visible in planograms for completion of the visual merchandising of the assortments.

Understanding how local shoppers make decisions empowers you to offer compelling assortments. You can’t offer every product, so it’s important to know which products are or are not substitutable to your shoppers. The demand transferability capabilities with JDA Assortment Optimisation give planners the ability to prioritise product inclusion by identifying the impact to the shopping experience and overall category forecast.

Key Capabilities

• Multi-channel and space-aware item range recommendations through native integrations to JDA planograms

• Integration of omni-channel decision trees and product hierarchies to work through the item ranking and selection process

• Supports localised assortment planning to cluster/planogram size

• Flexible & transparent rules-based framework

• Differentiated channel tactics and constraints defined for any level of the product or assortment trees

• Rich analytical tools including scorecards

• “What if” planning

• Quantifies assortment to align to category financial plan

• Updates planograms with recommendations

Business Benefits

• Optimise & localise range to fixture space available

• Increase sales through effective range definition driven by your business rules

• Improved accuracy & integration with planograms

Customers include

Ace Hardware, Exito, Jumbo, Loblaws, Lowe’s, Petbarn, PVH Corp, Speedway, Woolworths

LEARN MORE >> Assortment Optimisation Solution Sheet >>>

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Assortment Generator | Automated Store-Specific Assortment Optimisation

Assortment GeneratorHighly automated store-specific consumer-centric assortment optimisation

Assortment Generator is built to extend Assortment Optimisation capabilities to provide an automated approach to process large volumes of assortments. The same tactics (rules) created to list/delist products from an assortment at the cluster level can be used to further optimise the assortment to reflect shopper’s needs at store level.

• Extends the capability of Assortment Optimisation to leverage store-specific attributes and performance data to provide an automated approach to create more granular assortments.

• User controlled tactics that produce space aware assortments which are integrated with JDA Category Knowledge Base and provide JDA Planogram Generator with more accurate assortments to generate better planograms. Assortment Generator processing is completely configurable through the use of patterns.

What Business Challenge does it solve?

Optimising assortments to at a store level requires manually managing and processing large volumes of data and rules. Retailers require an automated process to provide for more localised assortment decisions that can be presented in accurate planograms to meet shopper needs at the shelf.

In assortment planning, JDA provides the capabilities required to move from national, to regional, to store-level, to individually curated, analytically-driven assortments and experiences across channels.

Key Capabilities

• Extension of Assortment Optimisation

• Leverages store-specific performance data to produce a tuned assortment for each store & channel

• Use AO to configure/test tactics at higher levels in the hierarchy

• Scalability with proven JDA batch processing

• Integrates with Planogram Generator

Business Benefits

• Optimise & localise range to store level

• Increase sales through effective range definition driven by your business rules

• Improved accuracy & integration with planograms

LEARN MORE >> Assortment Generator Solution Sheet >>>

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Micro Space ManagementEfficient cluster & template planogram definition & analysis

JDA Space Planning is the core planogram solution for the creation of template planograms for automation and cluster planograms where appropriate. Space Planning’s flexibility & efficiency enables retailers to create and update planograms faster and provide advanced analytics to enhance analysis of space allocations. JDA helps retailers move to a store-level approach that’s flexible enough to allow localised adjacencies and shelf and product arrangements.

JDA Space Planning enables you to quickly analyse each product on each planogram for profitability, sales, movement, attributes and many other related measures. Inventory modelling determines target inventories for each product, helping reduce inventory costs and drive sales by keeping the right amount of product on-hand. With these extensive analysis capabilities, you’ll eliminate inaccurate assortments, optimise inventory levels and maximise selling-space effectiveness.

Key Capabilities• Multi-planogram projects for speed & accuracy

• Template planogram creation for store-specific planograms

• Product “Swaps” across multiple shelf plans

• Drag & drop fixture library

• Powerful and intuitive analytics using user-defined templates & formulas

• JDA “Formula Builder” for ultimate flexibility

• Fully integrated to central database, macro space and assortment solutions

Business Benefits• Efficiently optimise fixture space

• Optimise shelf inventory

• Accurate planogram for effective & synchronized supply chain

• Reduce out-of-stocks

Customers includeAlbert Heijn, Asda, Boots, ICA, Lowe’s, PetSmart, Sears, Walgreens

Store 42

Store 18

Store 27

Store 42

Store 18

Store 27

LEARN MORE >> Space Planning Solution Sheet >>>

Space Planning | Efficient Cluster & Template Planograms

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Planogram Generator | Automated Store-Specific Planograms

Automated store-specific planograms leveraging omni-channel demandDeveloped in partnership with two leading European grocers and a large CPG beverage company in NA, Planogram Generator is the most flexible and accurate, automated planogram production solution. JDA Planogram Generator automates the high-volume production of optimised, store-specific planograms, taking into account user-defined merchandising instructions, store specific fixtures, local assortments and performance data. By automating this normally arduous task, Planogram Generator provides retailers with the agility to gain a key competitive edge by responding to local store demand in terms of offer presentation.

Key Capabilities• Optimises planograms considering merchandising

rules, store specific fixtures, omni-channel product performance & localised assortments

• Integration of online customer order & brick & mortar demand when optimising shelf capacities

• Automated store specific planogram creation

• Management of endless isle and local products

• Open and transparent rule-based analysis framework

• Scoring & quality check of generated planograms

• Planogram revisions for small changes

• Integration to Store Logistics Management

Business Benefits• Inventory optimised to store & online order demand

• Increased compliance for in-store picking

• Reduced out of stocks

• Store level planogram for effective & synchronized supply chain

LEARN MORE >> Planogram Generator Solution Sheet >>>

Template Planogram Auxiliary Planogram

Store-specific planograms with optimised facings and Inventory that fit the space

Store Fixture Assortment From AO Store Performance

Customers include

Axfood, Brookshire’s, Carrefour Group, Coles Esselunga, Gruppo dimar, Loblaws, Metro, Sears, Tesco, Woolworths

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Planogram Generator | Client Edition: MyPG

Planogram GeneratorMyPG – Planogram Generator Client

Client Edition of Planogram Generator for suppliers & smaller retailers wishing to test the process.

MyPG or Planogram Generator Client is a new offering from JDA as of version 9.0* (July 2015) offers the same capabilities as the enterprise version with limitations controlled by memory. You are able to create templates and targets leveraging in-memory batch controls to produce small to medium size batches of planograms. It is a great way to begin your automation journey.

Key Capabilities• Desktop installation

• No CKB requirement

• Economical pricing by user/seat

• Similar user experience using Space Planning

• Similar functionality

• Lower capacity/scale

Business Benefits• Inventory optimised to store & online order demand

• Increased compliance for in-store picking

• Reduced out of stocks

• Store level planogram for effective & synchronised supply chain

Need version 9.0 or higher*

Customers include

WhiteWave, Del-Monte, Clorox, and Grupo Farmicias

“…I’m not sure how we would do this without CKB**, so the next step is to convince everyone else. At least the ones that control the checkbook!”

Gene Gangluff, Sr. Category AdvisorWhiteWave

LEARN MORE >> myPG Webinar >>>

**Category Knowledge Base

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Floor Planning | Store Layout Planning

Macro SpaceOptimising & capturing accurate category space & supporting in-store picking

Floor Planning is a store layout planning system that enables retailers to efficiently manage store floor plans for all format sizes. It allows the user to identify and manage physical space constraints, aisle widths, obstructions, size, etc. whilst comparing fixture adjacencies and locations of the most profitable fixtures/displays. Planograms created in Space Planning can be placed on the layout whilst key performance data for category plans can be analysed as hot spots or in powerful reporting tools. Floor Planning adds analysis to store layout drawings.

The solution incorporates our latest features on macro space allocation by making planogram size recommendations based on weighted measures, an elasticity curve formula, space available, order of planograms and planogram splitting options.

Key Capabilities• Strategic allocation of departments, fixtures & category space including customer

service & services (e.g. click & collect points)

• Powerful and intuitive analytics: analytic approach to right-sizing the store to omni-channel demand fulfilment and services zones

• Accurate aisle & bay information to support in-store picking, customer navigation & warehouse stock picking/delivery by aisle

• Detailed fixture & performance reporting including category hot spot from brick & mortar and online demand

• Seamless integrations to planograms

• Macro space optimisation using elasticity curves and space constraints

Business Benefits• Accurate store layout creation, management &

optimisation supporting in-store picking

• Effective instructions to retail outlets, ensuring consistent layouts

• Maximise return per metre

• Accurate & up-to-date space data

Customers includeAce Hardware, Boots, Coles, Delhaize Group, Loblaws, Sainsbury’s, Sears, Woolworths.

LEARN MORE >> Floor Planning Solution Sheet >>>

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Category Knowledge Base | Synchronisation, Data Management & Reporting

Data Management & Process EnablementData & process integration with unparalleled scalability & flexibility

JDA Category Knowledge Base (CKB) efficiently creates, stores, manages, analyses and shares your space and category information. As the central hub for JDA’s market-leading, fully integrated Category Management solution, this powerful state-of-the-art relational data mart enables the effortless management of planograms, fixtures, floorplans, store/ cluster data, product attributes and performance information in one place.

JDA Category Knowledge Base streamlines productivity and enables automated data flows to retail systems such as forecasting, master data, data warehouse and replenishment to enable a shelf connected supply chain. You can instantly make changes across thousands of planograms and hundreds of floorplans. With a single mouse click, you can print planograms and floorplans for an entire store.

The solution is designed to be open & highly configurable to meet future needs. CKB also has a full user and role and Hierarchy-based (2016.1) security system to ensure data integrity and security.

Key Capabilities

• Complete space management data repository managing assortment to planogram to floor plan to store assignments

• Provides proven platform for integration to retail systems

• Complete top-down, bottom-up analysis of product & planogram distribution & performance

• Complete planogram, floor plan and assortment lifecycle management using statuses & dates

• Work In Progress > Pending > Live > Historic

• Full user role-based security

• Feeds replenishment with shelf min/max data

• Sends item to store location data to in-store picking

• Open Access: tablet delivery & editing, store portal for data, ability for stores to edit assortments.

Business Benefits

• Data integrity & security

• Enables an efficient end-to-end space management process

• Removes tedious & time consuming manual data configuration

• Single version of the truth ensures data quality & consistency to downstream systems

Customers includeAsda, Coles, Delhaize Group, ICA, Loblaws, Lowe’s, Murphy USA, Tesco

LEARN MORE >> Category Knowledge Base Solution Sheet >>>

Everything Is Connected

Clusters

Stores

Floorplans

Planograms

Fixtures

Products

Ranges

Time

Visi

tors

Validation Data Processing

Work in progress

HistoricalPending

Live

CK5

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The Shelf-Connected Supply Chain Leading practice is to drive store ordering & replenishment from the planogram to drive a shelf-connected supply chain. The planogram is the final assortment & presentation. Store-specific presentation (Min) and shelf capacity (Max) drive an accurate min/max ordering process & set safety stock parameters. The data is sent in advance of the live date of the planogram (e.g. week -8) using the status & lifecycle of the planogram & floor plans.A shelf-connected supply chain also allows to synchronise the demand forecast with the assortment and the planograms by driving the changes in seasonality and promotion activities to better plan the space in the stores.

Benefits of a shelf connected supply chain:Optimised facings and shelf capacities to store-specific forecast and performance (considering merchandising rules and constraints) and calculation of accurate branch level shelf min/max parameters which are sent to store replenishment:

• Utilising store-level sales or forecast in planogram production balances the coverage of better performing products to reduce out-of-stocks

• A balanced coverage of products on the shelf will reduce the inventory exceptions and improve the shelf replenishment efficiency

• Inventory rules from the planogram for each item can suggest which products are candidates for back room storage (i.e. those products whose demand exceeds the max capacity allowed at the shelf due to merchandising)

Accurate Planogram by Store

Update Shelf min/max to Store Replenishment

Controlled through Lifecycle of planograms: Pending > Live > Historic

Shelf Capacity = 84 units

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JDA CloudJDA Cloud Services provides category & assortment excellence that improves agility and delivers business results. Through JDA Cloud Services, our customers experience enhanced solution ownership that drives long-term business value, including:

• Rapid time to value: efficiently accelerate project deployments, reducing overall time to value.

• Reduced risk: By leveraging JDA’s specialisation, repetition and best-practice methodologies for deploying and managing solutions, our customers are exposed to less risk for enhanced business opportunities.

• Business agility: Cloud Services provides companies with increased agility to proactively address dynamic changes in their businesses and pursue new opportunities with less concern over the internal technology, resource, capability and change management factors required to achieve success.

• Achievable and sustainable ROI: With accelerated initial project support, long-term environment management and business optimisation through Cloud Services, investment returns are not only achievable but are long term and sustainable.

Deploying in the JDA Cloud provides benefits on a faster, more assured timeline with less risk. JDA Cloud provides high availability, up to date JDA solutions performing to their most effective within the governance of comprehensive Service Level Agreements covering availability, security, problem management and change management. Beyond the additional advantages of clear pricing and no surprises, JDA wraps our unique experience and expertise in category & assortment management, into the Cloud offering.

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“JDA has taken a lot of pressure off our merchandising team in determining where and how our products are space planned. We can now make much more accurate decisions based on actual product performance. What’s more is our JDA implementation was on schedule and on budget.”

Mike Brown, Strategic Space Planning Manager, Co-operative Food Retail

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Why JDA?

Category management market leaderJDA provides the market leading space and category management solutions that are delivering value to 100’s of retail clients globally, including 3 out of the top 4 European food retailers7, 4 out of the top 5 UK food retailers8 and the top 2 Australian grocers9.

The supply chain leaderJDA is listed as a “leader” in all five Gartner Supply Chain Magic Quadrants. Additionally, 20 of the Gartner Top 25 Supply Chain Organisations use JDA.10

One integrated solutionAssortment, planograms and floor plans are natively integrated through one common database.

AnalyticsJDA has the most flexible analytics with a library of template reports that can be easily modified by users to meet any requirement. This can be a painful and cost prohibitive process in other vendor’s solutions.

EfficiencyJDA provides the easiest-to-use and powerful solutions that enable users to efficiently & effectively plan assortments, space, floor plans and prices.

IntegrationJDA has integrated with numerous third party solutions. We have the experience and knowledge to integrate in the most cost effective and efficient way.

Cloud deliveryJDA has unparalleled capability to deliver the solutions via the JDA Cloud giving you lower total cost of ownership for managing the solution and its environment.

Focused on innovationJDA has unparalleled investment in innovation to bring next generation solutions to the market. All clients using JDA Category Management can participate in JDA’s Special Interest Groups and contribute to future innovation.

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Carrefour Belgium deployed JDA’s automated planogram generation solution, Planogram Generator to deliver store-specific planograms across all grocery categories in all stores from hypermarkets to convenience stores. Carrefour who have been long time users of JDA’s Space Planning planogram solution have moved to complete planogram automation to reduce out-of-stock situations by optimising facings and capacities of products to each store’s unique demand.

Results include:

• Sales increases of 5% in hypermarkets and 1 – 2% in smaller stores

• Reduced creation time of 3500 store-specific planograms for all categories in their hypermarkets from 60 weeks to 12 weeks

Delhaize Group uses JDA Category Management for over 4500 stores across 11 countries in Europe, Asia and USA. Adopting best practices along with the JDA integrated micro and macro-space management, Delhaize has successfully been able to achieve efficient integrated planning while adapting categories and ranges to market uniqueness.

Results include:

• Supporting Delhaize “New Game Plan” initiative to deliver profitable growth and achieve best-in-class execution

• Proven integration to Delhaize SAP ERP system

With over 8,000 stores, Walgreens uses JDA’s Category Management Solution to deliver a consumer-centric experience in stores — while improving planning accuracy and efficiency across the organisation. Using Floor and Space Planning, CKB and Planogram Generator, Walgreens is able to analyse the existing performance of a planogram, using the data to answer key questions about why a category is behaving in a certain way. Planogram data is shared into all parts of the organisation, including but not limited to the e-commerce, pricing, markdown and operations teams.

Results include:

• Tripled planogram library, without adding any incremental resources

• Increased merchandisers’ bandwidth by 300 percent

• Eliminated 97 percent of planogram-to-store errors

• Automated creation of custom, localised assortments

Customer Case Studies

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As the second-largest grocery retailer in Sweden, Axfood has effectively been managing space planning across more than 1,000 stores with JDA’s Category Management Solution for over 6 years. The solution has enabled the company’s space planning team to manage a huge volume of planogram work and optimize its store shelves. Placing products with a better margin in a position where more are sold has led to consistently high revenues and margins.

Results include:

• Improved sales and margins in those stores using JDA-generated plans

• Increased productivity of space planning staff

• Improved shopper satisfaction via greater visibility and right product mix

Presstalis is a leading media distribution company in France that manages more than 3,600 magazines and newspapers from around the world. With such a vast quantity and diversity of publication titles, Presstalis has been relying on JDA Space Planning to ensure that these publications are displayed in a way that maximizes space and promotes sales growth across its customers’ retail outlets in France, Belgium and Switzerland.

Results include:

• Increased revenues across 700 stores by 3.1 percent in just six months

• Reduced planogram generation time from hours to just 15-20 minutes

• Improved productivity of both Presstalis planning staff and retail employees

• Enabled configurations to support local regulations and display rules for every customer

As the number-one European office products reseller, Office Depot France runs a true omni-channel business. With a range of over 9,000 products and operating 56 stores across France, Office Depot uses JDA Category Management to centralise and optimise store management through improved space and floor planning processes, enabling product ranges to be localised to meet local consumer preferences.

Results include:

• Reduced time to compare individual store planograms from two hours to one minute

• Saved two weeks a year in creating planograms for new product ranges

• Realised savings of three hours per week on in-store labeling

• Enabled forecast accuracy and inventory optimisation improvements

• Improved business efficiency and profitability

Customer Case Studies

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The Seamless Digital Supply Chain

To survive in the new era, retailers will need to operate at a faster tempo than their competitors by understanding and anticipating shoppers’ behaviour throughout the shopping journey.

Understanding the what, why, where, how and when of consumers’ buying behaviours will allow them to think like a customer but act like a retailer. This new reality will create the need for an “always on” category management platform that runs at the speed of retail, facilitates agile decision making and supports rapid strategic shifts.

This heightened focus on customer centricity implies an unprecedented level of connectivity within the supply chain in order to create a seamless customer experience. As the world’s leading end-to-end supply chain solutions provider, JDA can provide interconnected capabilities, enabling companies to optimise for Profitable Customer Commerce while concealing any supply chain disruptions from the customer. This commitment to providing end-to-end supply chain capabilities is underscored by the fact that JDA is the only company recognised as a leader in all five Gartner Supply Chain Magic Quadrants: merchandise assortment, supply chain planning, S&OP, transportation management and warehouse management.

ve been weighted and are representative of all s (aged 18+) in Germany, France, Sweden

LINEAR SUPPLY CHAIN

DIGITAL SUPPLY CHAIN

Digital Supply Chain Digital commerce needs a digital supply chain

BUY MAKE MOVE STORE DELIVER

PRODUCT CUSTOMER

Digital Supply ChainDigital commerce needs a digital supply chain

JDA Space & Category Management22

Copyright © 2016, JDA Software Group, Inc. All rights reserved. JDA is a Registered Trademark of JDA Software Group, Inc. All other company and product names may be Trademarks, Registered Trademarks or Service Marks of the companies with which they are associated. JDA reserves the right at any time and without notice to change these materials or any of the functions, features or specifications of any of the software described herein. JDA shall have no warranty obligation with respect to these materials or the software described herein, except as approved in JDA’s Software License Agreement with an authorized licensee. 07.09.16

References

1 www1.planetretail.net/news-and-events/press-release/us-craving-convenience-ignites-fresh-retail-frenzy 2 JDA & Centiro Customer Pulse Report UK 2016: www.now.jda.com/customer-pulse-report-2016-multi3 www.gartner.com/smarterwithgartner/the-retail-store-is-here-to-stay-34 www.crmsearch.com/retail-bigdata.php5 www.planetretail.net/news-and-events/press-release/us-craving-convenience-ignites-fresh-retail-frenzy6 The future of category management: www.jda.com/knowledge-center/collateral/future-series-category-management-white-paper7 www.retail-index.com/sectors/foodretailersineuropeandworldwide8 www.retaileconomics.co.uk/top10-retailers-food-and-grocery9 www.euromonitor.com/grocery-retailers-in-australia/report 10 According to JDA’s independent analysis of Gartner’s 2015 list

JDA Space & Category Management 23

JDA Space and Category management solutions are used by:

3 out of the top 4 European food retailers7

4 out of the top 5 UK food retailers8

Top 2 Australian grocers9

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