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Transcript of Space as an Actor in Innovation
An Examination of Space as an Actor in Innovation
“There’s a temptation in our networked age to think that ideas can be developed by email and iChat. That’s crazy. Creativity comes from spontaneous meetings, from random discussions. You run into someone, you ask what they’re doing, you say ‘Wow,” and soon you’re cooking up all sorts of ideas.”1
- Steve Jobs on the design of Pixar Headquarters
Heather BlanchardAmerican University of ParisMedia, Stuff and Values: CM 5033 - Spring 2012
An Examination of Space as an Actor in Innovation Media, Stuff and Values - CM 5033
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1 Isaacson, Walter. "The Real Leadership Lessons from Steve Jobs." The Magazine. Harvard Business Review, Apr. 2012. Web. 20 Apr. 2012.
Overview
The aim of this research paper is to investigate how space and landscape provide
tangible (i.e. shared resources) and intangible (i.e. shared sense of community) benefits for
entrepreneurs. The research question I would like to explore is why are entrepreneurs
attracted to and participate in shared space? What benefits does these spaces provide? What
are the similar environmental conditions within the physical space? Ultimately, this paper will
seek to understand how communal working and co-creation necessary (or not) for innovation.
To explore these research questions, field research was necessary to collect primary
source data of spaces which entrepreneurs occupy. Three spaces were observed for this paper
including two in Paris, France, La Cantine and DojoBoost and one in Brussels, Belgium called
The Hub. Critical theory and secondary research sources are used to provide contextualization
to for the innovation space observations as well as the participants who occupy them.
This paper will provide a relationship of the rise of co-working spaces, the role of the
workplace, the role of learning, three observations of innovation spaces and a private sector
approach to creative space. Through these areas this paper will present arguments which
relate to the use of adhocracy, experiential learning. Also provided is the concept that both the
space and the interaction between people within that space are both objects which support
mediation and circulation which in turn create its value. insights and illustrations of
environmental conditions by which entrepreneurs are attracted to collaboration space.
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Through this research an initial set of conditions may be developed for future research to
better understand environmental conditions which may facilitate a greater probability for
innovation and creativity.
The Rise of Co-Working in a Networked World
The genesis of co-working can be attributed to an open source software developer,
later a Google employee, Brad Neuberg who from 2005 - 2007 who founded and fostered a
movement of a new kind of workspace. Dubbed, co-working by Neuberg as “alternative office
space for self-employed developers and writers, (which create) a forum for structure,
community, and innovation.”2 Neuberg offered the framework to anyone who was interesting
in opening their own space. “Disseminated [the] co-working idea as a kind of Johnny Appleseed
by encouraging others to take ownership of the idea and run with it in any direction they
wanted. Co-working spaces are now around the world and United States, and is a real
grassroots movement thanks to this unorthodox policy.” As a founder he felt that his role was
to “develop and evangelize the need for new kind of work environment through blog posts,
wikis, articles, speeches, and more.”
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2 Neuberg, Brad. "About Brad Neuberg." Resume for Brad Neuberg. Web. 29 Apr. 2012. http://codinginparadise.org/about/.
The idea for this new kind of environment germinated from the need to connect with
others. Neuberg explained to the New York Times3 that the choice to found a space what
perhaps a simple one. “It seemed I could either have a job, which would give me structure and
community, or I could be freelance and have freedom and independence. Why couldn’t I have
both?”4 Mother Jones5 offered a more detailed description of the formulation of Neuberg’s
first co-working space. “In 2005, Brad Neuberg, a software programmer in San Francisco, hit
upon a simple solution: He got a few friends together to share a rental space, as well as
printers, fax machines, and wireless Internet, and—like a good start-up founder—branded his
creation "coworking." As the 31-year-old recalls, "I said, 'Why can't I have my cake and eat it
too? Is there a way that I can have community and independence?' It's a false assumption that
you can't have both." Word of Neuberg's San Francisco Coworking Space spread, and techies,
writers, and entrepreneurs began dropping in. "I urged people to steal the idea," he says.
Today, there are 29 coworking sites across North America and a few more around the globe—
all listed on a wiki that has instructions for anyone who wants to start her own.”
Since these interviews, there are thousands of co-working spaces across the world.
Some even created in partnership and supported by local governments such as Fab Labs in
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3 Fost, Dan. They’re Working on Thier Own, Just Side By Side. New York Times. 20 Feb. 2008. Web. 29. Apr. 2012. <http://www.nytimes.com/2008/02/20/business/businessspecial2/20cowork.html?pagewanted=all>.
4 Fost, Dan. They’re Working on Thier Own, Just Side By Side. New York Times. 20 Feb. 2008. Web. 29. Apr. 2012. <http://www.nytimes.com/2008/02/20/business/businessspecial2/20cowork.html?pagewanted=all>.
5 Butler, Keira. Practical Values: Works Well With Others. What if a day at the office is actually good for you? Mother Jones. 18 Jan. 2008. Web. 29 Apr. 2012. <http://www.motherjones.com/politics/2008/01/practical-values-works-well-others>.
Manchester and La Cantine in Paris. There are franchise-like networks of co-working spaces
called The Hub which have interconnected locations all over the world. While co-working is a
kind of open space which often has few restrictions for membership or participation, it is not
the only kind of what one might call an “innovation space” where as Ardvisson points out in
his writings on Information Capital (Ardvisson, 2006: 124) that these spaces are the hubs of this
new economy. Where the space isn’t the producer, rather its the environment where
production is networked and not towards a common goal, but rather enjoy the common values
which production needs at any level as Marx points out in his book, Capital.
Today there are a vast array of spaces where co-working occurs but often there are
other things happening too. Beyond co-working spaces, there are hacker spaces
(hackerspace.org) where there is over 1,100 independently run spaces where the hobby of
hacking computers, sharing knowledge and electronics are supported. In essence they make
things. There is another group called Maker who also do this but with temporary spaces called
Maker Faires. There are entrepreneur excellerators which provide initial stage start-up support
such as office space, legal expertise and mentorship to connect these small business to venture
capital to scale their product into production. Companies have come into the mix with
supporting the development of community-use space where their product is used by
entrepreneurs who might not have been able to access the expensive tools and resources
needed such as TechShop in San Francisco which provides the AutoDesk suit of products and
manufacturing prototype machines. In addition, venture capitalists have also begun invitation
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only incubation models like the Y Combinator which provides 25 companies with early stage
seed capital and resources. There are many methods and models of innovation space out there
since Brad Neuberg began the first co-working space in San Francisco. This paper will provide
an initial selection of insights based on observations of two co-working spaces and one
excellerators space. In addition, research will pull from how the private sector is incorporating
innovation space design in its own workplaces.
Role of the Workplace
While co-working space may not aim towards group innovation, rather it is a
networked space where innovators can interact, the role of an environment as an actor and
relational construction is possible because the space itself and the interaction of the people
within the space are both objects. In Horgen, Joroff, Porter and Schon’s 1999 book Excellence
by Design: Transforming Workplace and Work Practice offer that the process architect is an
objectified mediation role which allows for interaction. The writers offer that there is a role for
space to be able, through its conditions, set up a platform which will allow for greater
efficiency, collaboration and therefore create a better product or result of that workforce. This
transformation is facilitated through an mediation object, the role of a process architect, which
they offer it not a role of one person, but a role of many. “The role of the process architect is
not given, but it must be created. Workplace-making may play itself out in the hands of a
single participant, or it may move from one person to another - or no single person my
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actually direct the process. The role of process architect may fall to an organizational
insider...or it may fall to an outside consultant...any of these people can have significant effects
on the play of the game. What they do and how and when they do it is affected by the roles
they are given or assume, the authority they begin with or accumulate, and their own
normative frameworks of action. In any case, the process architect enters the game with the
aim of directing it toward greater collaboration and co-invention.” (Horgen, Joroff, Porter and
Schon, 1989: 91)
Horgen, Joroff, Porter and Schon offer that not only that physical space is an actor but
that the act of collaboration itself, the interaction between people can be object of itself and
that it is not owned by a single person. Interaction among people in the space is a medium by
which mediation can take place. Like in advertising and the objectivation of the brand, the
object has an ability to be an interface of circulation between the producer and consumer.
Related to the process architect, a interface point (the physical space itself) is able to act in a
mediation role which seeks participation and circulation from its environment (i.e. building a
community-based social structure.)
The question of ownership is a complex challenge, it is a question of power. It could be
argued that proprietary systems (i.e. controlled) where ownership drives behavior could be
poor environments for the objectified process architect to be used as a mediation tool. Like
the entrepreneur from La Cantine who referenced the traditional private sector environment
and the ability for process architecture to take place. “In economic environments like today
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which can be austere, the concept of sharing and creating is a challenge. People don’t want to
help each other in an environment which is focused on optimization. Information is power.
When the economy is booming it’s so much easier to collaborate and work together, but when
jobs are being threatened people tend to keep to themselves. They are scared to loose their job
or their status.” Horgeon, Joroff, Porter and Schon underscore this challenge, although they do
not contextualize it in relation to ownership per say. “Fear on the part of the less powerful
players coupled with arrogance and blindness on the part of the more powerful ones kept the
key issues undiscussable, preventing them from surfacing soon enough to be productively
dealt with.” (Horgen, Joroff, Porter and Schon, 1989: 99)
The role of the process architect (i.e. collaboration) offers that the“game is understood,
even if imperfectly at first” (Horgen, Joroff, Porter and Schon, 1989: 92) The ability of the
workplace to transform towards this collaboration construct creates a “reframing of the
situation.” The process of framing is an ability to provide a set of contextual parameters for the
participants who are interacting and creating flow with an object. Celia Lury explained
framing as “...a boundary within which interaction takes place more or less independently of
its surrounding context. The frame is a communication surface or boundary that both
connects and separates disunified or disparate spaces (Rodowick, 1994). The interface of the
brand is not, however, to be located in a single place, at a single time. Rather, like the interface
of the Internet, it is distributed across a number of surfaces...” (Lury, 2006: 50)
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It could be argued that these innovation space, co-working or otherwise, create a frame
by which participants opt-in to participate. These frames provide participants as Horgen,
Joroff, Porter and Schon offer as the “game” buy which behaviors within the space are
created. Innovation spaces have their own personality, set of characteristics and derive its
culture from the framing which occurs to build the community which the space seeks to
attract. While Lury may have been speaking of the role of framing as a communications
discourse, framing also could be applied to the communication which takes place within a
space, with the space itself playing an active role in mediation of culture and norms which can
create contextual reference points for the participants within that environment. Interestingly,
much of this framing and contextualization is may not be made through rational decision
making, but rather through a set of behaviors. Though this understanding, whether conscious
or unconsciously, the frame allows, “The possibility of creative change begins with reframing
the situation.” (Horgen, Joroff, Porter and Schon, 1989: 92)
While framing may set contextual boundaries of the innovation space, there is a unsaid
set of behaviors which the community exhibits which it normative and not overly prescriptive.
In a way it is subconscious which as stated earlier may not involve rational thought. This is a
kind of shared knowledge, an ethos, which connects the participants within a collaborative
innovation space. Schephers and van den Berg argue that this kind of knowledge is actively
shared. That the key to collaborative environment is the interaction of people. “Tacit
knowledge is often unconscious and effective transfer requires extensive personal contact and
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trust (Davenport & Prusak, 1998; Tobin, 1998; Bertrams, 1999).” This kind of interaction also
speaks to the ability of knowledge sharing between individuals, whether expertial learning or
mentorship, it is the ability of people to connect through contextualized space which
interaction occurs and is mediated. Schepers and va de Berg take this a step further where
they offer that there is an opportunity for “personalization strategy.” This activity, similar to
mentorship, provides one-on-one transfer of knowledge between individuals by building
relationships between employees and encouraging face to face meetings. Organizations need
to build communities of practice: groups of people who share insight, experience and tools
about an area of common interest (Wenger, 1998).” (Schepers and van den Berg, 2007: 413) To
provide a present day contextualization of this notion, Steve Jobs reflected on the importance
of space where people are able to have a social context. “There’s a temptation in our
networked age to think that ideas can be developed by email and iChat. That’s crazy. Creativity
comes from spontaneous meetings, from random discussions. You run into someone, you ask
what they’re doing, you say ‘Wow,” and soon you’re cooking up all sorts of ideas.” 6
Interestingly, Jobs evokes a comparison of people collaborating in person verses digital
collaboration which he strongly views as ineffective.
Role of Learning
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6 Isaacson, Walter. "The Real Leadership Lessons from Steve Jobs." The Magazine. Harvard Business Review, Apr. 2012. Web. 20 Apr. 2012.
At a fundamental level interaction, the mediated experience which people negotiate
when they share experiences, skills and knowledge is an act of learning. This action if placed
through experience has been labeled, “experiential learning.” Kolb points out in his book
Experiential Learning: Experience as the Source of Learning and Development that “Experiential
learning theory, however, proceeds from a difference set of assumptions. Ideas are not fixed
and immutable elements of though but formed and reformed through experience. No two
thoughts are every the same, experience always intervenes.” (Kolb, 1984:28) In the innovation
space area, looking through the lens of co-working, space creates a both proactive approach
through organized events which are socially rooted (i.e. Come learn how to code!) where
people who has “been around the block” come and offer what they have experienced to those
who perhaps are less experienced or who just might be curious.
“Learning is a major part process of human adaption.” (Kolb, 1984:32) He offers that
“Knowledge is the result of the translation between social knowledge and personal
knowledge. The former as Dewey noted, is the civilized objective accumulation of previous
human cultural experience, whereas the latter is the accumulation of the individual person’s
subjective life experiences. Knowledge results from the transaction between these object and
subjective experience in a process called learning.” Kolb, 1984:37) However R.D. Lang in his
book the The Politics of Experience suggest that there is an invisible mediation point where,
“experience is not ‘subjective’ rather than ‘objective,’ not ‘inner’ rather than ‘outer,’ not process
rather than praxis, not input rather than output, not psychic rather than somatic, not some
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doubtful data dredged up from introspection rather than extrospection.” He offers that, “Such
translations, object relations, interpersonal relations, transference, counter-transference, as we
suppose to go on between people are not the interplay merely of two objects in space, each
equipped with ongoing intrapsychic processes.” (Lang, 1967: 20) Lang offers that the
collaboration itself between two people are mediated through experiences. “When two (or
more) people are in relation, the behavior of each towards the other, and the experience of
each is mediated by the behavior of each.” (Lang, 1967: 25) This offers that while the space
may be an actor, another object which can be offered as a mediation device it the interplay
between two people. That interplay in and of itself is an object which is mediated by
experience itself (and it’s own object and mediation tool). Meaning that in innovations space
there are two objects at play, one is the physicality of the the environment and the second is
the interchange between people. Both are mediated experiences where circulation as Lury
suggestions creates value.
Thick Descriptions of Innovation Space
Space Profile: La Cantine (Co-Working)
La Cantine, a primarily french speaking space, is one of the oldest co-working spaces in
Paris. It was designed similar to other spaces located in the San Francisco Bay area and in
Spain. La Cantine shares on its wiki, “After Brad Neuberg saw that certain employees
preferred to work in a café rather than in an office because it was more pleasant and there was
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more space, La Cantine decided to encourage this work model that encourages exchanges and
creativity, by thinking of the space as a third place somewhere between office and home.” 7
The aim of the space is to provide an environment “specifically designed for collaboration and
facilitating cooperation.” Through their wiki, La Cantine promotes that the “aim of La Cantine
is to connect those who work in diverse locations, in order to pool resources and skills among
developers, entrepreneurs, users, artists, researchers and students. It is thus a place for
meeting, information, exchange and synergy between dispersed individuals, built around
harnessing the collective intelligence.”
La Cantine, verses many of the other co-working spaces in Paris, has the ability for people to
walk in and co-work for free in the bar area. If workers want to stay for a half or whole day to
work with others at common tables the charge is 7 Euro for a half day and 10 Euro for a full
day. Passes are available for frequent co-workers. This type of model is supported by event
sponsorship and a public-private partnership with the City of Paris and the French
Government. La Cantine actively promotes social entrepreneurial efforts, training and network
connection.
Observing the space, one primary point is that people cycle in and out during the day.
Some stay for the whole day, some just the afternoon. There was about twelve people
coworking on two tables. Most of the participation in the space is male, with only two female
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7 "About La Cantine." La Cantine Wiki. La Cantine Co-Working Space. Web. 29 Apr. 2012. <http://wiki.coworking.info/w/page/16583879/La%20Cantine>.
co-workers that day. The space is laid out in a modular fashion. Technically it is one large
space on the first level that is divided three ways. The bar area, the co-working tables and the
conference table in the back. From outside you can see into the space as there are floor to
ceiling windows. On the windows there are post-it notes which create squared objects which
resemble computer game characters circa 1980s.
The design of the space is open. Along the entrance way there is a sitting area with
couches and bar stools where co-workers can meet and have a coffee. This space doubles as
the free co-working area. The entire space has free Wi-Fi. There is a bar with beverages, coffee
and wine to the left and upon entry is a large chalkboard (which is the size of an entire wall)
which announces upcoming events or just to use to draw ideas. To the right of the entry way is
a large open room which is divided by a round sitting area atop a slighted raised stage area.
This area is in the middle of the room and acts as a divider between the two areas. One area
(in the back of the room) is quieter space with a thirty person white oval table and the other
side of the room is a re-arrangeable space with movable tables which can configure to seating
50-70 via chairs people for a presentation (complete with A/V capability) or for daily use are
two-three long work tables where 20-30 people a day co-work together. Along the far wall is a
DJ-booth which controls all of the A/V equipment in the space. The floors, tables and shaped
sitting area are black. The conference table is white as well as the screen that can come down
to separate the two areas. There are red accents with aluminum, industrial-looking lamps. La
Cantine has a second floor connected by a spiral metal staircase with additional conference
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rooms and small offices. The second floor is reserved for co-workers who rent offices upstairs
where they have a permanent space. However much of the activity in La Cantine is on it’s first
floor.
La Cantine has strong community with events happening almost daily. When the technology
celebrity comes to town, they often are hosted and stop by La Cantine. For example, Google’s
Chris Bonilla, the lead of their open source development team visited La Cantine where
participants were able to hear what Chris was interested in and connect to Google’s efforts.
While french is the primary language used, English seems to be the secondary language used
at La Cantine.
Space Profile: DojoBoost (Incubator)
Recently opened DojoBoost builds upon the work of Frederic Dembak who operates
DojoCrea a french entrepreneur incubation space in Paris. DojoBoost is a franchise of
DojoCrea which supports a model of membership where entrepreneurs are selected to
participate in a five month program to ready their company for first round venture capital
investment. While there is co-working space available for about 350 EU a month (not on a
daily basis), Dojoboost is primarily focused on attracting and supporting early stage
technology development companies. Entrepreneurs receive 5 months training program the
facility provides office space, mentoring and training for start up companies in exchange for
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five percent of common shares. Services provided include a graphic designer, community
management, public relations, technical expertise, legal and accounting counsel.
DojoBoost is located at 41 Boulevard Saint Martin in Paris in a street level commercial
space. The space is newly opened and renovated with a bright open floor with open space for
co-working. There is a small presentation area on the right where companies pitch there
ideas. There is a upper level and a lower level with offices. There is a lower level lounge area
with couches. The upstairs is brightly lit while the lower level has low intensity lighting with
exposed stone walls. There are blonde wood floors with white tables. There are green accents.
While centered in Paris, Dojoboost is actually managed by an American who has lived in
France for 20 years. On their website, which is all English they offer that, “Even though the
majority of our staff is French, we have a strong flavor of the American startup culture.”
Space Profile: The Hub in Brussels (Monthly Membership)
The Hub in Brussels is a co-working space which is affiliated with and part of a
network of “The Hub” spaces around the world. Currently 25 Hubs exists in 5 continents. One
of the spaces connected within The Hub network is The Hub - Brussels. Located in the 37 Rue
du Prince Royal in Brussels the Hub is a co-working space operates as a meeting destination
space with the ability to co-work on a full time basis. The design of the space is impactful
upon entering. A large cardboard hive-like hanging model is displayed from the ceiling with
rows of tables which were handmade to be rearranged in the space. The space is within a
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renovated industrial building with other small businesses surrounding it. Like the other two
co-working spaces, The Hub is a large open, brightly lit space however The Hub is focused on
created a sustainable eco-friendly environment. Free wi-fi is available for co-working
participants and events are held almost everyday to provide training and networking
opportunities for entrepreneurs in Brussels.
The space is focused on being low to no impact on the environment and is vegetarian
by design. Reusable cups, recycling bins and organic food align its kitchen where shared
healthy snacks are available for any participant. The Hub has a full service kitchen which was a
unique aspect of its space. The Hub is membership based at varying levels. From a virtual
membership to be connected to the community in a digital space to the amount of hours that
an entrepreneur might need. For people traveling the Hub provides a free space to work.
Environmental Condition: Sense of Community
One of the core common themes of these spaces is the ability to connect with
community and network with others. These spaces provide an environment for the ability of
people to come together, to form community. “Even people who are antisocial feel a need to be
around other people for at least part of the day while they’re working,”8 said Laura Forlano, a
visiting fellow at the Information Society Project at Yale Law School who has studied people
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8 Fost, Dan. They’re Working on Thier Own, Just Side By Side. New York Times. 20 Feb. 2008. Web. 29. Apr. 2012. <http://www.nytimes.com/2008/02/20/business/businessspecial2/20cowork.html?pagewanted=all>.
working in communal offices and cafes.” Learning theory confirms this sentiment as Schepers
and van den Berg offer, “In line with social learning theory, we defined knowledge sharing as
the tendency to provide expertise to fellow professionals.” (Schepers and van den Berg, 2007:
414)
Like Dojoboost, entrepreneurs not only are participating in the incubator but they are
being actively mentored by others to share knowledge. Related to social learning theory,
“According to Vygotsky (1978) cognitive growth is fostered when experts provide guidance and
encouragement on tasks that are too complex to be mastered alone: the “zone of proximal
development.” This guidance is helpful for inexperienced, as well as experienced, colleagues.
Lave’s (1988) situated learning theory emphasizes social interaction as a critical component of
learning and advocates that learners become involved in a “community of practice.”
Communities of practice are groups of people who share insight experience and tools about
an area of common interest (Wenger, 1998).” (Schepers and van den Berg, 2007: 413) They also
move towards a wider view of “expertise” to include non-experts as part of their approach.
“Our definition embraces guidance of inexperienced employees, as well as interaction among
experienced employees. Amabile et al. (1996) has shown that work group support fosters
creativity. Work group support is defined as open communication in which members
constructively challenge each other’s ideas, and trust each other. Work group support should
lead to creativity because individuals are exposed to a greater variety of unusual ideas. Such
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exposure has been demonstrated to have a positive impact on creative thinking (Parnes &
Noller, 1972)” (Schepers and van den Berg, 2007: 414)
Power Dynamics of Innovation Space
Entrepreneurs are often individuals who at some level were frustrated by their own
ecosystem within a bureaucratic system (i.e. traditional corporate job). This kind of behavior,
simply “dropping out” of the corporate structure perhaps wasn’t on the mind of many
management theorists. Stewart quoted Peter Drucker in is book, Intellectual Capital, where
Ducker stated, “Only the organization and provide the basic continuity that knowledge
workers need in order to be effective. Only the organization can convert the specialized
knowledge of the knowledge working into performance” (Stewart, 1999:108) This is counter
the finding that Schepers and van den Berg argued where adhocracy, the polar opposite of the
“organization” or bureaucracy is the ideal place for knowledge creation, specifically learning
through experience, experimentation and creativity. “According to Claver, Llopis, Garcia, and
Moline (1998), the ideal profile for creativity is an adhocracy. Adhocracies foster creativity
because they adapt to the environment Cameron and Quinn (1999). Bertrams (1999) states that
an adhocracy is excellent for innovation because people are motivated to learn, experiment
and take risks. Accordingly, Nystrom (1990) found that organizational divisions with cultures
reflecting challenge and risk taking were more innovative. Brand (1998( showed that an
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innovative culture stimulates creativity, whereas a controlling culture hinders
creativity.” (Schepers and van den Berg, 2007: 412)
In relation to space, these opposing views also relate to each other. In a corporate
environment (closed contrived, hierarchical space) there can be a hierarchy which creates
meaning for its workforce where in adhocratic spaces (open, organic community driven space)
there is a level of autonomy but interest in collaboration and production in ways which cannot
be created within a power structure. The area which these interpersonal dynamics take place
often create the ethos of the production in that innovation space. Roman Gelfer, a former
equities trader launched his own co-working space in San Francisco remarked to the New
York Times, “If you build a space from the ground up for co-working and networking as well,
you could do a better job and I definitely believe it’s a great business.”9 This kind of
grassroots, almost organic nature of how the community as an “opt-in” approach where all of
the participants seek out its environment changes contribute to the decentralization of power
dynamics of the space. While participants who actively support the development of
collaboration through this kind of self-selected behavior, within an organization it can be very
different even if you provide the open space for collaboration. It could relate to the notion of
the rights of individuals verses the right of a community of practice. “Effectively, the removal
of rights of individuals to space makes everyone a visitor to the building, much as students are
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9 Fost, Dan. They’re Working on Thier Own, Just Side By Side. New York Times. 20 Feb. 2008. Web. 29. Apr. 2012. <http://www.nytimes.com/2008/02/20/business/businessspecial2/20cowork.html?pagewanted=all>.
in a campus, or pedestrians are in the city. In this situation it is possible for ‘hidden’ power
structures to emerge (the bully in the school playground is one example) that can be far more
conservative in their effects than the more explicit power structures embodied in
organisationally sanctioned statuses.” (Penn, Desyllas and Vaughn, 1997:12.23) The sense of
product may be shifted because production is singular and not within a group dynamic,
although selection of partners can come from the social structure of these spaces.
Looking towards theory of capitalism Marx might be challenged by this new kind of
production. The power relations that once supported industrial production may have shifted
in the new information economy. Marx creates an illustration in Capital where he offers, “Let
us now picture to ourselves, by way of change, a community of free individuals, carrying on
their work with the means of production in common, in which the labour power of all the
different individuals is consciously applied as the combined labour power of the community.
All the characteristics of Robinson’s labour are here repeated, but with this difference, that
they are social, instead of individual. Everything produced by him was exclusively the result of
his own personal labour, and therefore simply an object of use for himself. The total product
of our community is a social product. One portion serves as fresh means of production and
remains social. But another portion is consumed by the members as means of subsistence. A
distribution of this portion amongst them is consequently necessary. The mode of this
distribution will vary with the productive organization of the community, and the degree of
historical development attained by the producers.” (Marx, 1955:3)
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While Marx offers that production indeed is social, he may not have imagined the role of an
institution (often created by a collective of consumer turned producers) not as a producer but
as a platform by which micro-production is placed individually. There could be, under the
same roof, two competitors who are not collaborating towards a common production. In fact
the entire institution specializes on the fact that the producers within themselves aren’t
creating a common product but rather they are creating common skills and value. Producers
within the collaborative innovations space share in the benefits of proximity. This can be
tangible such as finding a new business partner, problem solving, learning a new skill or it
could even be intangible by providing mentoring support. The concept of the producer
needing a place to create production in a social environment confirms Marx view that
production is social, however not to split hairs, and if you wanted to compare in relation to
space that instead of one producer where work is produced socially today in the information
economy this is decentralized where everyone is a producer and still wants to be connected to
a social system while producing. Referring back to Schepers and van den Berg these
innovation spaces provide a home for producers themselves to create in instance a community
of practice around similar interests and often values. It could be argued for the future that,“As
utilization of space becomes temporary and the office society becomes effectively ‘nomadic’,
rule systems surrounding space use and cultural devices to allow individuals and groups to
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maintain their identity are both likely to become more elaborate.” (Penn, Desyllas and Vaughn,
1997:12.24)
Creationism verses Optimization
One entrepreneur (who anonymously provided input in a candid conversation) from
La Cantine, a co-working space in Paris, France, reflected on his experience in co-working and
references how power dynamics are represented in the workplace, especially the challenge of
creating verses optimization.
“We are the first generation who actually has a choice of how they want to work. I left the
corporate environment. My office travels with me. Today I might be working here (at the co-
working space), tomorrow I might be at home. I like it this way. It fits my lifestyle. The
companies I work with all work this way. We don’t have a fixed line. We just use our cell
phones. I like working like this.”
“Idea is that the kind of people who run companies are sometimes just alike. Often they are
similar kinds of people who have been who have been taught to optimize the company (i.e.
MBAs). They are there not to create new ideas but to optimize processes and systems which are
already there instead of creating a creative process. In effect, what they do is castrate the
company from all of its ideas.”
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“Often real leaders who are innovative are people who have have strong sense of what they
want to do. They have been told by many people that their idea won’t work. They are dedicated
to their vision. These people have a will which push on despite what people say or do. They are
focused on achieving their idea regardless if it makes sense or not.”
“In effect you have to have an extreme personal bias about your idea. You have to be okay with
risk and appreciate it. Companies are often only focused on optimization where the sole focus is
to eliminate excess instead of trying to do something that is new. These are different things.
They (the companies) don’t have the space to actually exploit their ideas.”
“In economic environments like today which can be austere, the concept of sharing and creating
is a challenge. People don’t want to help each other in an environment which is focused on
optimization. Information is power. When the economy is booming it’s so much easier to
collaborate and work together, but when jobs are being threatened people tend to keep to
themselves. They are scared to loose their job or their status.”
Indeed while the challenge remains for large institutions to reflect a more agile, perhaps
arguably more contemporary, even adhocratic environment, the ability of talent who reject the
“corporate environment” may be on the rise. Structuralization may prove to be a barrier to
these efforts as, “The concentration is to develop a ‘corporate culture’ conducive to the aims of
an organization, rather than to enforce organizational aims through a management hierarchy
and formal mechanisms.” (Penn, Desyllas and Vaughn, 1997:12.3)
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Reinventing the Creative Corporate Workspace: A Profile of Pixar Animation Studios
While co-working may adopt open space, experiential learning, active networking and
flexible environments, the private sector is keenly interested in utilizing the workplace as a
competitive advantage to fuel production, especially in the innovation and creative arts. One
story is that of the development and design of Pixar, an digital animation studio in California.
Pixar is a household name across America responsible for such digital animation classics as a
Toy Story, Finding Nemo and The Incredibles. They are in the business of creativity and
innovation to bring together both artistry in traditional animation and computer science to
generate vivid animation. “John Lasseter, the chief creative officer at Pixar, describes the
equation this way: “Technology inspires art, and art challenges the technology.”10
In the beginning the company was, not unlike many entrepreneur ventures which
sprout up in the Bay Area, bootstrapped driven by passionate people. In the documentary
film, The Pixar Story, executives of the digital animation company reflected on the role of
space had on the company. Steve Jobs, one of the principle investors in Pixar reflected,
“Pixar’s facilities grew with the company. Which meant that they were hodge podge.”11 While
some offered almost a nostalgia of the space, “The animation bull pen was this amazing
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10 Lehrer, Jonah. "The New Yorker." Steve Jobs: "Technology Alone Is Not Enough" The New Yorker. Web. 29 Apr. 2012. <http://www.newyorker.com/online/blogs/newsdesk/2011/10/steve-jobs-pixar.html>.
11 The Pixar Story. Dir. Leslie Lwerks. Perf. Steve Jobs, Ed Catmull, John Lasseter. Leslie Iwerks Productions, 2007. DVD.
building. Probably not legal at all because of fire code.”12 Others remarked, “It looked like a
playground. It was loose. It was free. It was rough. It was like 200 people showed up during a
college dorm room.There was this infectious enthusiasm in the building. I can imagine what it
must be like say for the guys in Monty Python to be like sitting around a table writing material.
You expect there to be a great creative feeding frenzy at the table. That’s what we had. It was a
place where you could go and draw on the wall or make a hole in the wall and not feel bad
about it.”13
As the company became successful and sought to produce movies on a larger scale, the
facilities needed to be able to accommodate growth of the company. This challenge was
looked at by the leadership of Pixar (especially Steve Jobs) as an opportunity began the
intentional open space innovation design of Pixar Studios. Steve Jobs sought to reinvent the
corporate creative workplace. Ed Catmull reflected the drive that Jobs had to create a creative
space, “ Steve had this belief that the right kind of building can do great things for a culture.14
The initial conception of the new space was to separate the workforce into separate buildings
for computer scientists, animators and everyone else. Jobs disagreed. Steve realized that that
was a terrible idea; that the real challenge of Pixar was getting people from these different
cultures — these computer scientists and these cartoonists — to work together, to really
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12 The Pixar Story. Dir. Leslie Lwerks. Perf. Steve Jobs, Ed Catmull, John Lasseter. Leslie Iwerks Productions, 2007. DVD.
13 The Pixar Story. Dir. Leslie Lwerks. Perf. Steve Jobs, Ed Catmull, John Lasseter. Leslie Iwerks Productions, 2007. DVD.
14 Lehrer, Jonah. "Imagine: 'How Creativity Works': It's All In Your Imagination." NPR. NPR.com, 19 Mar. 2012. Web. 29 Apr. 2012. <http://www.npr.org/2012/03/19/148777350/how-creativity-works-its-all-in-your-imagination>.
collaborate." This direction led Pixar in a different direction and collapse the space into one
large building with “an airy atrium at its center.”15 The New Yorker continued to chronicle this
effort, again with Catmull sharing that, “The philosophy behind this design is that it’s good to
put the most important function at the heart of the building,”16 Catmull emphasized, “Well,
what’s our most important function? It’s the interaction of our employees. That’s why Steve
put a big empty space there. He wanted to create an open area for people to always be talking
to each other.”
This was a point echoed several times by biographers and reporters about why Jobs
was so focused on the design of the Pixar space, " ... He wanted there to be mixing. He knew
that the human friction makes the sparks, and that when you're talking about a creative
endeavor that requires people from different cultures to come together, you have to force them
to mix; that our natural tendency is to stay isolated, to talk to people who are just like us, who
speak our private languages, who understand our problems.”17 Jobs personally shared his
reasoning to Walter Isaacson, writer of Jobs biography, "If a building doesn't encourage that,
you'll lose a lot of innovation and the magic that's sparked by serendipity,”18 And it is best
summarized (again) by Steve Jobs, “There’s a temptation in our networked age to think that
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15 Lehrer, Jonah. "The New Yorker." Steve Jobs: "Technology Alone Is Not Enough" The New Yorker. Web. 29 Apr. 2012. <http://www.newyorker.com/online/blogs/newsdesk/2011/10/steve-jobs-pixar.html>.
16 Lehrer, Jonah. "The New Yorker." Steve Jobs: "Technology Alone Is Not Enough" The New Yorker. Web. 29 Apr. 2012. <http://www.newyorker.com/online/blogs/newsdesk/2011/10/steve-jobs-pixar.html>.
17 Pomeroy, Ross. "The Importance of Good Building Design." Real Clear Science. 17 Jan. 2012. Web. 29 Apr. 2012. <http://www.realclearscience.com/blog/2012/01/buildings.html>.
18 Pomeroy, Ross. "The Importance of Good Building Design." Real Clear Science. 17 Jan. 2012. Web. 29 Apr. 2012. <http://www.realclearscience.com/blog/2012/01/buildings.html>.
ideas can be developed by email and iChat. That’s crazy. Creativity comes from spontaneous
meetings, from random discussions. You run into someone, you ask what they’re doing, you say
‘Wow,” and soon you’re cooking up all sorts of ideas.”19
Conclusion
The information economy is creating a new workplace for production, the co-working
space. This space is just one of many spaces which aim to attract a variety of participants such
as entrepreneurs (social and for-profit), writers and developers. The ability of production to be
location agnostic provides the individual with agency to opt-in to a workplace environment
conducive for their needs. As production is inherently a social convention, these spaces are
developed through social construction to provide an ability for participants to interface
through a mediated structure, the co-working (or other kind of) space. These spaces provide
environmental conditions such as community-focused, modular physical space and openness.
There are two actors in innovation when discussion the physicality of space. First that space
itself is an actor. It provides meditation and circulation among its participants who have
opted-in to participation, thus creating stronger social connection to the physical
environment. In essence the participant has a choice and flexibility to participate or not. The
second actor as relates to space and innovation is the mediation point by which knowledge is
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19 Isaacson, Walter. "The Real Leadership Lessons from Steve Jobs." The Magazine. Harvard Business Review, Apr. 2012. Web. 20 Apr. 2012.
shared, it is the interaction of experience between people which provides a secondary object
which mediation occurs. This again is opt-in and participant selected. No one forces anyone to
meet or talk to each other but the space itself, as pointed out by Jobs can guide the
participants to share beyond what they intentioned. These two objects act as mediation points
which creates the network of community (including skills, language and knowledge) where the
environmental conditions may be more conducive for innovation to occur.
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