Southern Rub Engagement and Feedback Report
Transcript of Southern Rub Engagement and Feedback Report
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7/30/2019 Southern Rub Engagement and Feedback Report
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-
7/30/2019 Southern Rub Engagement and Feedback Report
10/60
21
hmbrbhtnrbcgdnbturns`dtmnh`bstbjncvor`cknct# Otosbjs`be`utpr`tnhtoci
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-
7/30/2019 Southern Rub Engagement and Feedback Report
11/60
22
skbjjnrbrnbs`dbpbrtknctsbthnctrnsbcgtrbcsp`rtc`gns*suestbctobjbrnbs`d
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-
7/30/2019 Southern Rub Engagement and Feedback Report
12/60
25
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7/30/2019 Southern Rub Engagement and Feedback Report
13/60
28
C`tnvnry`cnwbctst`enh`ccnhtngt`Ynyk`utmbcgKbcurnwbbcgkbcyg`ctocdbhtwbcttmosbtbjj#
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7/30/2019 Southern Rub Engagement and Feedback Report
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27
Unsp`csn6H`kknrhobjjbcg*t`wchnctrns*`ddohnsbcgsm`pswojjenpr`vogngbs
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7/30/2019 Southern Rub Engagement and Feedback Report
15/60
2>
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7/30/2019 Southern Rub Engagement and Feedback Report
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24
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7/30/2019 Southern Rub Engagement and Feedback Report
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29
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7/30/2019 Southern Rub Engagement and Feedback Report
18/60
2=
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gnvnj`pngd`rtmns`utmh`ctnkpjbtnggnvnj`pknctgornhtjybddnhtocitmn
Kbcurnwbbrnb# Ymncdnngebhldr`kknntocisbcgsuekosso`csrnpnbtngjyrbosng
tmnossun`dtmncnngd`rberogindr`kLbrblbt`Ynyk`utmt`bhh`kk`gbtntmn
jnvnj`dir`wtmpr`p`sngtmncnngt`h`csujtrnsognctsocKbcurnwbwbsognctodong#
Xuesnqunctdnngebhldr`kKbcurnwbJ`hbjE`brgosstr`cijy`pp`sngt`berogin
dr`kLbrblbt`Ynyk`utmbcgsnnlsurinctpro`rotosbto`c`dncibinknctwotm
pn`pjnocKbcurnwbwm`brnp`tnctobjjybddnhtng#Gntbojngdnngebhlosbttbhmngbs
Bttbhmknct7#
5#7 BuhljbcgQjbcH`kkottnn
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CV
wbs
moimjoimtng
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J`hbjE`brgscnngt`ucgnrstbcgtmnpr`hnssnsd`rtmnU^Eocvnstoibto`csenttnroc
`rgnrt`ncibinnddnhtovnjy#
H`chnrcwbsnxprnssngtmbtgnvnj`pocibj`citmnrbojh`rrog`rw`ujg`cjykbln
sncsnodcnwgnvnj`pknctmbgnbsybhhnssrbojstbto`cs# Wmnbssukpto`csenmocgtmn
jnvnjs`dir`wtmncvosbingd`rgoddnrnctbrnbsrnjbtnt`nxpnhtngp`pujbto`cir`wtm
bcgpmysohbjjbcgdnbturnstmbtsupp`rtbcurebcrnsp`csnbs`pp`sngt`j`wgncsoty
jbcgusn#
Runsto`cswnrnbslngbe`uttmnjnvnj`ddjnxoeojotyocir`wtmjnvnjsentwnnctmns`utm*wnstbcgc`rtmbrnbs`docvnstoibto`c# Otwbsc`tngtmbtodtoknbjj`wngs`kn
`dtmnir`wtmcukenrsh`ujgensmodtngbr`ucgeut`cjyodnc`uimwbslc`wcbe`ut
tmnrnjbtovnh`stsbcggoddohujtons`dgnvnj`pociocnbhm`dtmnocvnstoibto`cbrnbs#
Joclswotmpr`p`sbjsd`rir`wtmocYbolbt`gostroht-Q`lnc`bcgWublbu/brnenoci
nxpj`rng# Wmnebjbchnentwnncurebcoctncsodohbto`cbcgtmnrnjnbsn`dirnncdonjg
jbcgwbsrbosng*wotmtmnprndnrnchnnxprnssngd`roctncsodohbto`cbcgkbcbing
rnjnbsn`dirnncdonjgjbcg#
5#> Xtblnm`jgnrY`rlsm`p6OcdrbstruhturnbcgNcvor`cknct
Ir`ups4C`vnkenr5125Otwbsc`tngtmbttmn`pto`cssnnkngt`bv`oggnvnj`pknctoctmnc`rtmwnstnrc
pbrt`dtmnbrnb*wotmc`hjnbrnxpjbcbto`c# WmnDrbcljocIr`wtmXtrbtniybcg
-
7/30/2019 Southern Rub Engagement and Feedback Report
19/60
2?
BuhljbcgQjbcduturntrbcsp`rtcntw`rlpr`p`sbjswnrnrndnrrngt`wmohmmbs
ocd`rkngtmnebhlir`ucgocvnstoibto`csbcggnvnj`pknct`d`pto`cs#
Hjbrotywbss`uimtbe`utwmntmnrU^Eir`wtmdoiurnsochjugngir`wtmnxpnhtngoc
Qulnl`mn`rbr`ucgtmnQulnl`mnbrnbbcgstbddh`cdorkngtmbtotwbstmnbrnb
br`ucgQulnl`mn# Wmnp`tnctobjd`rberogint`Ynyk`utmwbsrbosngbsotsnnkng
otmbgenncrujng`ut# LbrblbC`rtmosc`wbc`pnrbtovnz`cn# Wmnossun`dm`wt`
kbcbingnvnj`pknct`utsogn`dtmnU^Ewbsgoshussng*rndnrrocit`tmn^cotbry
Qjbcmbvocitmnp`johonsbcgrujnst`mnjpkbcbinbcggornhtduturngnvnj`pknct#
Gncsotybssukpto`cswnrnnxpjbocngbcggoshussng#
H`chnrcwbsnxprnssngbe`uttmn`pto`csd`husocignvnj`pknctbr`ucgnxostoci
ocdrbstruhturnwmnctmoswbsbjrnbgybt*`rcnbrhbpbhoty# Ocrnjbto`ct`trbcsp`rt*b
cnwkbf`rjoclwbssuiinstngt`bggrnssossuns`drnsojonchn# Moimspnngtrbcsp`rt
joclswnrnognctodongbscnhnssbryd`rtmnnddnhtovnduchto`coci`dcnwsbtnjjotn
hnctrns# Wmn`pp`rtucotyd`rwbtnrtrbcsp`rtbhr`sstmnKbculbuMbre`urwbs
rbosng# Qrnsnrvbto`c`drurbjjodnstyjnwbsbjs`rbosng#
Dnngebhlochjugngh`kknctstmbtir`wtmwbsc`t`pp`sngeuttmngnsoic`d
`pto`csebsngbr`ucgnxostociocdrbstruhturnwbsc`tsustbocbejnoctmnj`citnrk#
5#4 Xtblnm`jgnrY`rlsm`p6Gnvnj`pnrsbcgJ`hbjEusocnssns=
C`vnkenr5125Wmnwognrgnvnj`pkncth`ctnxtwbsgoshussngoctnrks`dtmndotwotm`tmnr
pr`p`sbjsochjugngoctmnDrbcljocIr`wtmXtrbtniy
-
7/30/2019 Southern Rub Engagement and Feedback Report
20/60
51
p`tnctobjhbpbhotyWblbcocokoimtmbvn# Otwbsrnh`icosngtmbtLbrblbos`cn`dtmn
k`stsncsotovnbrnbsocBuhljbcg#
Wmntokoci`djbcgrnjnbsnwbsrbosng< jbcgsm`ujgc`tenrnjnbsnguctojbdtnr
struhturnpjbcsmbvnenncprnpbrngbcgbppr`vng*wotmdocbchocibcgocdrbstruhturn
osocpjbhnt`supp`rtot# Otwbsc`tngtmbtocrnbjoty*jbcgosjolnjyt`engropdngt`
tmnkbrlntt`kboctbocprohn#
Hjbrodohbto`cwbss`uimtbr`ucgKb`rom`usoci#
Wmntrbcsp`rtbto`ccntw`rlwojjcnngt`supp`rt>>*111cnwgwnjjocis*tmnU^E
w`rlbcgtrbcsp`rtcntw`rlpjbccociwojjcnngt`engnvnj`pngt`intmnr# Wmn
pr`fnhtngnkpj`yknctdoiurn`d8>*111f`eswbsh`csognrngt`enj`w#
5#9 Xtblnm`jgnrY`rlsm`p6Jbcg`wcnrsbcgbss`hobtngir`ups2>
C`vnkenr5125
Wmnrnwbssupp`rtd`rgnvnj`pknctnbst`dQulnl`mn*bsotmbsjnsspr`guhtovn
dbrkjbcg*osbi``gpjbhnt`jovn*bcgtmnbgvbctbinsbss`hobtngwotmXM2jocls# Ot
wbsh`csognrngtmbtQulnl`mncnngst`engnvnj`pngbsbpjbhnwotmots`wc
nh`c`kybcgf`es#
WmnQbpblurbLbrblbC`rtm`pto`cwbsc`tsupp`rtnggunt`tmncnngd`rbcnw
wbstnwbtnrtrnbtknctpjbctbcgbggoto`cbjst`rkwbtnrocdrbstruhturn# Wmnrnwnrn
qunsto`csbe`uttmnbdd`rgbeojoty`dpr`pnrtyiovnctmnbss`hobtnggnvnj`pknct
h`sts# Bjs`suestbctobjbrnbs`dhjbsstw`s`ojswmohmtmnBuhljbcgQjbcwbctst`
pr`tnht# Xupp`rtwbsnxprnssngd`rtmnh`rngnvnj`pknct`pto`c-@pto`c2/eut
gnvnj`pkncteny`cgtmbtwbsh`csognrngucdnbsoejn#
Bprndnrnchnwbsstbtngd`rgnvnj`pknctstbrtocibtKbcinrnbcgk`vocis`utm
dr`ktmnrnt`joclupwotmnxostociwbstnwbtnrtrnbtknctpjbct#
Wmn`pto`cd`rH`rn,gnvnj`pknctbr`ucgGruryrnhnovngsupp`rtbsenocibs`ucgebsnt`stbrtdr`k# Wmnrnwbsbjs`supp`rtd`rgnvnj`pknctt`tmnnbst`dtmn
k`t`rwbyt`bv`ogtmnpochmp`octbtGrury# Runsto`csbe`utwmytmn`pto`csgog
c`tnxtncgs`utmnbst`dQulnl`mn*bjtm`uimtmosos`utsogntmnBuhljbcge`ucgbry
nxtncgocioct`Ybolbt`# WmnDrbcljocGostrohtIr`wtmXtrbtniywbsbhlc`wjngingbs
pr`vogocibi``gmnbgstbrtbcgh`ctbocociusndujocd`rkbto`cbcgrnsnbrhm#
-
7/30/2019 Southern Rub Engagement and Feedback Report
21/60
52
C`rtmNbst`dQulnl`mnmbsbgvbctbinsoctnrks`denocibejnt`gornhttrbddoh
`utsogn`dtmnt`wchnctrn*t`bv`ogtmrutrbddoh*wmojntmnwnst`dQulnl`mnmbs
gosbgvbctbinsoctnrks`durebcosocinjotns`ojstmbtcnngt`enpr`tnhtng#
Wmnlnyh`csognrbto`csochjugngtmnokp`rtbchn`drboj*joclociir`wtmocQulnl`mn
t`tmnwognrrnio`c*bv`ogocihjbss2bcg5s`ojs*bcgpr`vogocibhhnssoejn*j`hbj
eusocnssjbcgbcgbss`hobtngnkpj`yknct# H`chnrcswnrnbjs`nxprnssngbe`ut
hmbciocitmnrurbjcbturn`dQulnl`mnbcgbgnsornt`lnnpotsrurbjt`wchmbrbhtnr*
rbtmnrtmbcbsueure`dBuhljbcg# Ossunsbr`ucgtmnp`tnctobjd`rjbcgebclocibcg
tmnpbttnrc`dgnvnj`pknct-wmnnjprndnrrng*rbtmnrtmbcroee`c/wnrnbjs`rbosng#
Qbnrbtbsm`ujgenh`csognrngd`rocgustrobjgnvnj`pknctdorst# Wmnerogint`
Ynyk`utmw`ujgokpbht`cbhujturbjjysncsotovnbrnb*wotmhjbss5pr`guhtovnjbcg
-
7/30/2019 Southern Rub Engagement and Feedback Report
22/60
55
Wmnucoqunhmbrbhtnrostohs`dtmnjbcgwnrngoshussngotsvnrsbtojotyd`r`ci`oci
hr`ppoci*hj`snpr`xokotyt`p`rtsbcgjbe`ur*bdr`stdrnnhjokbtnbcggnshroengbsb
prnho`usrns`urhn# H`chnrcs`vnrrnvnrsnsncsotovotywnrnrbosng
-
7/30/2019 Southern Rub Engagement and Feedback Report
23/60
58
e`ttjncnhl`ct`tmnk`t`rwby# U`bgh`rrog`rst`lnnptrbddohv`juknbwbydr`k
rurbjbrnbbcgprnvnctjoimtp`jjuto`c#
Qjbccocid`rQulnl`mnt`st`potenh`kocibcucpjbccngsprbwjt`tmns`utm`dtmn
t`wchnctrn# Berogint`Ynyk`utmw`ujgknbcc`m`jgups`ck`t`rwby#
K`rnocd`rkbto`cwbsrnqunstng`ctmntypn`dm`usocisuegovoso`cs*bcgtmn
snhto`csoznsbcgpjbccng`hhupbchyjnvnjs# Otwbsdnjttmbtpr`pnrtonswotmocwbjloci
gostbchnt`t`wcssm`ujgmbvnpro`rotyd`rurebcsuegovoso`cs#
U`bgh`rrog`rst`pr`vognbgnqubtnocdrbstruhturnend`rnwncnngotbcgend`rnot
intst``nxpncsovnt`euytmnjbcgrnquorng#
Bttncto`cwbsgrbwct`tmnsnbjnvnjrosn`d25kpr`fnhtngwotmoc>1ynbrs#
BgostochtovnirnncenjtwbssuiinstngentwnncQulnl`mnbcgQbpblurbGrury`dbt
jnbst21lk#
OtwbssuiinstngtmbtsnttocijbcgbsognoctmnGrurybrnbd`rduturnucovnrsotybcg
p`jytnhmcoht`hbtnrd`rnxtrbp`pujbto`cw`ujgsbvny`ucipn`pjntrbvnjjocit`
Buhljbcgd`rtnrtobrynguhbto`c# Otw`ujgcnngt`mbvnrboj*eusbcgk`t`rwby
h`ccnhto`cs#
H`kkucotyknkenrswnrnbslngt`rbtnm`wokp`rtbcttmnytm`uimtgoddnrnct
dbht`rswnrnocgnhogociwmnrnbggoto`cbjir`wtmsm`ujgenj`hbtng# Dnngebhlvbrongentwnnctmntmrnnnvnctseutwbser`bgjyh`csostnctoctmnlnyknssbins#
Xtr`cisupp`rtwbsiovncd`rcnwir`wtmenocij`hbtnghj`snt`puejohtrbcsp`rt
r`utns*bcgpr`tnhtocincvor`cknctbjvbjunsbcgbv`ogocicbturbjmbzbrgs# Wmn
pr`tnhto`c`dhujturbjvbjunsgogc`trbtnbsmoimjybs`tmnrvbjuns*bjtm`uimk`rn
pn`pjnbirnngtmbcgosbirnngtmbtotwbsbcokp`rtbctdbht`r# Wmnpr`tnhto`c`ds`ojs
d`rdbrkocibcghr`ppoci*bcgbhhnsst`tmnr`bgcntw`rlwnrnh`csognrngt`en
okp`rtbct*wmojnpr`xokotyt`t`wchnctrnsbcgf`esrnhnovngsupp`rt*wotms`kn
knkenrs`dtmnh`kkucotygosbirnnoci#
5#21 KnntociswotmKbcbYmncub59C`vnkenr5125Otwbsc`tngtmbtncibinknctwotmKbcbYmncub`ctmnU^Ewbsc`tmbppncocioc
os`jbto`c*eutw`ujgstbrtbtbcggrbwdr`ktmndnngebhlbcgh`csujtbto`c
ucgnrtblnct`gbtnd`rtmnBuhljbcgQjbc*^cotbryQjbcbbcgBrnbQjbcsoctmnbrnb#
-
7/30/2019 Southern Rub Engagement and Feedback Report
24/60
57
Wmnr`jn`dKbcbYmncuboctmngnhoso`ckblocipr`hnssbcgtmnwnoimtt`eniovnc
t`tmnorvonwswbsgoshussngochjugocitmnh`ctnxt`dtmn`ci`ociw`rl`cWrnbty`d
Ybotbciohjboksnttjnknctcni`tobto`csucgnrwbyentwnnctmnHr`wcbcgowo
butm`rotonsoctmosbrnbwbsgoshussng# H`chnrcwbsnxprnssngtmbtgnhoso`csbe`ut
tmnU^Ewmohmmbvnsoicodohbctokpjohbto`csd`rtmnKbculbuMbre`urh`ujghut
bhr`sstmospr`hnssbcgtmbttmoswbsc`tbhhnptbejn#
Otwbsc`tngtmbttmnvonws`dowosm`ujgmbvnh`csognrbejnwnoimtockbloci
gnhoso`cs*eutotwbsc`tngtmbttmnrnwnrnkbcyossunst`h`csognr# Bjjbssukpto`cs
kbgneytmnH`uchojbcgusngocbcbjysos*sm`ujgengoshj`sng#
Wmnr`jn`dtmnOKXEK`roQjbcoctmnU^Eocvnstoibto`cswbsqunsto`cngbcgotwbs
c`tngtmbttmosw`ujgenhjbrodongeutotosyntt`end`rkbjjyrnhnovngbcgncg`rsng
eyH`uchoj*wmohmkbyhjbrodytmnr`jn`dtmosg`huknctocokpjnknctociH`uchoj
strbtnions# Otwbsc`tngtmbttmnsnkbttnrsbjs`cnngt`enh`csognrngoctmnh`ctnxt
`dtmnWrnbtybcgtmnK`roUnsp`csovncnssDrbknw`rlsnt`utoctmnBuhljbcgQjbc#
Nxostocihbpbhoty-tmnrnosucsnrvohnghbpbhotyd`rir`wtmocrurbjbrnbs/*d`r
gnvnj`pknctwotmtmnKntr`p`jotbc^rebcJokotwbsbslngbe`ut
-
7/30/2019 Southern Rub Engagement and Feedback Report
25/60
5>
Bjj`dtmn`pto`csrbosnsoicodohbctrosls`dncvor`cknctbjgnirbgbto`ct`tmnrnhnovoci
brnbs# Gnvnj`pknctwbsc`tvonwngbsencndotocitmnncvor`ckncteutjnbgocit`
ochrnbsngp`jjuto`c# H`chnrcswnrnrbosngtmbttmntrbhlrnh`rg`dbhmonvocitmn
ncvor`cknctbjkotoibto`cswmohmintpr`kosngeytmnpr`p`cncts`dgnvnj`pknct
wbsvnryp``r#
5#22 KnntociwotmYbolbt`GostrohtH`uchojXtbddWmnDrbcljocIr`wtmXtrbtniyognctodongurebcjbcgrnquornknctst`51>1bcg
h`csognrngp`tnctobjir`wtmbrnbss`utm`dQulnl`mn# ^rebcir`wtmoctmnsnbrnbs
wbssnncbsp`sotovneyYbolbt`GostrohtH`uchoj*bcgpbrt`dsuernio`cbj
h`jjbe`rbto`c# WmnKnk`rbcguk`d^cgnrstbcgocientwnnctmnBuhljbcgbcg
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tmr`uimeuddnrsbcg`rbirnncenjt#
Otwbsc`tngtmbtrnsognctobjir`wtmwojjengornhtngt`s`knnxtncteywmnrnpn`pjn
wbctt`jovn# X`kntrncgsocgohbtnpn`pjnk`vnt`tmnYbolbt`bcgh`kkutnt`
Buhljbcg# Wmnrnosducgociognctodongd`rbstbto`cupirbgnbtWublbud`r512827oc
tmnYbolbt`GostrohtH`uchojJ`ciWnrkQjbc#
Bttmosstbin*tmnU^Epr`fnhttnbkbrnj``locit`bhh`kk`gbtnupt`>>*111
gwnjjocisoctmnIrnncdonjgBrnbsd`rOcvnstoibto`coctmns`utmnrchjustnr# Otwbsc`tngtmbttmnU^Ew`rlg`nsctbggrnssm`usocibdd`rgbeojotybttmosstbin*`tmnr
tmbceybggocit`jbcgsuppjy#
Ocrnjbto`ct`Wublbu*wmojntmnrnbrns`knbggoto`cbjhbpbhotyh`cstrbocts*Ybolbt`
GostrohtH`uchojocgohbtngdurtmnrir`wtmw`ujgensuefnhtt`struhturnpjbccoci# Wmn
shbjn`dtmosbggoto`cbjir`wtmgnpncgng`cbcukenr`ddbht`rs# @tmnrjbcgusns
w`ujgbjs`cnngt`enpjbccngd`r# Wmnurebce`ucgbrykoimtnxtncgdurtmnrtmbc
tmbtognctodongoctmnDrbcljocGostrohtIr`wtmXtrbtniy#
Q`lnc`osbppr`xokbtnjy51kocutnst`Kbculbu*wotmWublbuenocibppr`xokbtnjy
81kocutnsgrovn# Wmnnjnhtrodohbto`c`dtmntrbocjocnbcgtmnp`ssoeojoty`dpbssncinr
rbojt`Wublbuwbssnncbshrotohbjt`durtmnrir`wtmeutosc`tyntpjbccng# CVWB
mbvnpjbcst`ochrnbsntmncukenr`djbcns`cXM2t`Gruryey5181# Otwbsc`tng
tmbtbsgnvnj`pknctochrnbsnsbr`ucgQulnl`mn*tmnprnssurn`cnbstwnst
h`ccnhto`csbcgjoclst`XM2enh`knk`rnokp`rtbct#
-
7/30/2019 Southern Rub Engagement and Feedback Report
26/60
54
Ir`wtmocQulnl`mnwojjsupp`rtbjbrinrWublbubcgkbyjnbgt`h`stnddohonchons
d`rwbtnrbcgwbstnwbtnrsuppjy# Otwbssuiinstngtmbttmnr`bgentwnncQ`lnc`
bcgWublbukbycnngbmoimnrstbtus# Otwbsc`tngtmbtQulnl`mneypbsspr`p`sbjs
wnrnjolnjyt`enbj`ciwby`dd#
Wmngnvnj`pknctbctohopbtngwojjenvnrykuhmurebc*rbtmnrtmbch`uctrysogn
jovoci# Wmnrnw`ujgbjs`entmnp`tnctobjd`rkorr`rp`johonst`engnvnj`png`c
notmnrsogn`dtmne`rgnrt`bjj`wd`rh`csostnctbppr`bhmnst`entblncbttmn
e`ucgbry# Brbcin`dgncsotonswojjennch`urbing*wotmbkbxokuk`dbr`ucg>11
sqksnhto`csozns# Wnrrbhngbcgt`wcm`usnswojjenpr`k`tng*wotmbpbrtknctsoc
jbrinrt`wchnctrns*o#n#Qulnl`mn#
Otwbsbirnngotw`ujgenmnjpdujt`docgs`knnvognchn`dYbolbt`knntocis`kn`d
Buhljbcgsir`wtm*tmnQrokbryD`husrnp`rtbcgtmnH`uchojsp`pujbto`ck`gnj
kbymnjp# Durtmnrh`ctbhtentwnnctmnrnspnhtovnH`uchojswojjennch`urbing#
5#25 NcibinknctwotmOctnrcbjXtbddNcibinknctwotmoctnrcbjstbddmbsennchrotohbjt`tmnU^Epr`fnhtbcgmbsennc
`ci`ocibcgotnrbtovn# Wmosmbsbjs`enncg`huknctng*wotmtmnlnyknssbins
sukkbrosngenj`w#
Bstmosw`rlmbsh`kngornhtjydr`ktmnBuhljbcgQjbcbcgwojjdnngoct`tmn^cotbry
Qjbcd`rBuhljbcg*`ci`ocincibinknctwotmoctnrcbjstbddwbsbcokp`rtbctpbrt`d
tmnncibinknctpr`hnssbcgncsurngnbrjonrh`csujtbto`cdnngebhlbcglc`wjngin-dr`ktmnBuhljbcgQjbcbcgtmn^cotbryQjbc/wbssmbrngbcgh`csognrng# Wmnsn
knntocismbvnh`ctocungtmr`uim`uttmnpr`fnhtbcgocv`jvngstbdddr`ktmn
d`jj`wociH`uchojtnbks6
Xpbtobj$OcdrbstruhturnXtrbtniy ^cotbryQjbc Unsnbrhm*H`csujtbto`c$Ncibinknct BrnbQjbccociWnbks Wrbcsp`rtQjbccoci Nh`c`kohGnvnj`pknct EuojtbcgCbturbjMnrotbin Ncvor`cknctbjXtrbtniy$Q`johy
Bcukenr`dw`rlsm`pswnrnmnjgtmr`uim`uttmnpr`fnhterociocit`intmnr
nxpnrtosndr`kbhr`sstmnH`uchojt`gndocn*tnst*bcghjbrodytmnpr`p`sngduturn
gnvnj`pknct`pto`csbcgshncbro`s#
-
7/30/2019 Southern Rub Engagement and Feedback Report
27/60
59
Qrnvo`ush`csujtbto`cdr`kBuhljbcgQjbcrnjbtocit`tmnU^EbcgIrnncdonjgbrnbs
ocd`rkngtmnocotobj`pto`cgnvnj`pknct# Bsukkbryhbcend`ucgbtBttbhmknct>
KnntocisY`rlsm`pswotm`tmnrH`uchojGnpbrtkncts
IncnrbjH`kknctsG`ctwbctt`snnXtbtnMoimwbygossnhtocignvnj`pknct# WmnrnbrnsbdntyossunswotmXM55bjrnbgy*tmnsnh`ujgenbggrnssng*rbtmnrtmbc
nxbhnrebtng# Q`tnctobjd`rocgustrobjusnst`enj`hbtng`crbojjocn# Qrndnr
rnsognctobjt`enj`hbtngt`tmnNbst`dQulnl`mn# Moimnrgncsotygnvnj`pknctoc
t`wchnctrnwotmbss`hobtngrntbojbcgnctnrtbocknctusns*h`ujgjoclQbnrbtbbcg
Qulnl`mnir`wtmbrnbt`intmnr# Nkpj`yknctjoimtocgustryeusocnssz`cngbrnb
Nbst`dQbnrbtb*wotmjbrinrjbcgm`jgocis*djbtjbcg*hj`snt`jbe`urs`urhnwotm
octncsodohbto`c# Jbcgt`Ynst`dQbnrbtbosjokotngeystnnpcnssbcg`tmnrstbeojoty
h`cstrbocts#Q`ssoeojoty`dj`hbtocieusocnssgnvnj`pknctbr`ucgrbhnh`ursn#
CbturbjMbzbrgsGunt`tmnstnnpsj`pnsbcgin`j`iy`dtmnbrnb*otossushnptoejnt`cbturbjmbzbrgs*knbsurnst`rnstrohteuojgocimnoimtsbcggncsotykbyenrnquorng*
ocpbrtohujbrc`rtm`dQulnl`mnbcgQbnrbtbwmnrntmnrnkbyenstbeojotyossuns#
H`bstbjnr`so`cosbjs`bcossunbr`ucgLbrblbbcgtmnGruryh`bstjocn# WmnKocostry
d`rtmnNcvor`cknctrnh`kkncgpjbccocid`rb1#=ksnbjnvnjrosn`vnrtmncnxt211
ynbrs*`rk`rnd`rrnio`cbjjysoicodohbctocdrbstruhturn# Nr`so`cossoicodohbctbr`ucg
Mocibobbcgbcygnvnj`pknctsm`ujgbv`ogh`bstbjmbzbrgsbcgjbcgocstbeojotyrosls#
DrnsmwbtnrBquodnrsCnngt`h`csognrtmnCbto`cbjQ`johyXtbtnknct# Wmosbrnbmbsbr`ucg5>.`dCnwVnbjbcgsvnintbejnpr`guhto`cbcgrnjons`ci``gs`ojsbcgwbtnrsuppjy#
H`bstbjOssuns91.`dtmnbrnbosj`hbtngwotmoctmnh`bstbjkbrocnbrnb*bcgtmnsoicodohbctvbjuns`dtmnbrnbbrnvujcnrbejnt`gnvnj`pknct# Wmnrnbrnsoicodohbct
sngoknctjnvnjs*bj`ciwotmmoimjnvnjs`deo`govnrsoty# Kuhm`dtmns`utmnrchjustnr
ossncsotovngunt`enocibj`wncnriyncvor`cknct*wotmbmoimrosl`dh`ctbkocbcts
bhhukujbtoci#
CbturbjMnrotbinCnngt`d`hus`cbhmonvocienttnrncvor`cknctbj`uth`kns#Unhnovocincvor`cknctosbhrotohbjmbeotbtd`rkbrocnbcgerbhlosmdbucbYbgoci
eorgskbyenbtpbrtohujbrroslwotmochrnbsocijnvnjs`dsngoknct#
EuojtbcgHujturbjMnrotbinKbcyossunsbcgh`cstrboctsoctmosbrnbstnkdr`kjbhl`docd`rkbto`c# Tnryjottjnlc`wjnginocs`utmnrchjustnrbrnb*bcgjbhl`dognctodong
dnbturnseutsoicodohbctmnrotbinrns`urhn`ctmnir`ucg# Kbcy`dtmnognctodong
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5=
mnrotbindnbturnsoctmnbrnbbrneuojtmnrotbin# Wmosrndjnhtstmndbhttmbtjottjn
brhmbn`j`iohbjocvnstoibto`csmbvnenncucgnrtblnc# Otosnxpnhtngtmbt
brhmbn`j`iohbjsotnswojjnxost# Wmnh`jjnhtovnmnrotbinsoicodohbct`dbrnbsh`ctbococi
mnrotbindnbturnssm`ujgenh`csognrng# Wmnrnbrn`pp`rtucotonsd`rpjbhnsmbpoci
usocinxostocimnrotbinvbjunsbsbhbtbjystd`rgnvnj`pknctbcgbsbd`husd`rgnsoic*
tmosh`ujgocv`jvntmnbgbptovnrnusn`dmnrotbineuojgocisbcgdnbturnst`cnwusns#
X`ojsEujl`dHjbss2s`ojoctmnbrnbost`tmnwnst`dQulnl`mn# 4.`dtmnjbcgoctmn
brnbpr`guhns5>.`dtmnvnintbejnsir`wccbto`cbjjy#
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5?
8 Bcbjysos`dh`csujtbto`cdnngebhlXuekottnrswnrnbslngt`ocgohbtnbprndnrnchnd`rtmn>`pto`csprnsnctng# B
str`cijnvnj`dsupp`rtwbsocgohbtngd`r@pto`c2-H`rn Nxpbcso`cbgf`ococi
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gnvnj`pknctbj`citmnrbojjocn/#
@pto`c Qnrhnct
@pto c 2 + H rn 89.
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@pto c 8 + H rn , Lbrblb C rtm 22.
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W`tbj 211.
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bcgBirnn/6
Hj`sncnsst`t`wchnctrnsbcgf`es ==. Qr`tnhtocincvor`cknctbjvbjunsbcgbv`ogocicbturbjmbzbrgs =7. Enocihj`snt`puejohtrbcsp`rtr`utns-eusnsbcgtrbocstbto`cs/ =7.
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81
Bhhnssoeojotyt`tmnr`bgocicntw`rl =7. Qr`tnhtocis`ojsd`rdbrkocibcghr`ppoci 49. Qr`tnhtocihujturbjvbjuns >2.
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82
Qr`vogociirnncocdrbstruhturnoctmnd`rk`d`pncspbhns*pbrlsbcgrnsnrvnsd`rrnhrnbto`cbcgeo`govnrsotypurp`sns
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wotmoctmnsnbrnbs
Wmncnngt`d`rkbjosnbirnncenjtbcgbsustbocbejnstrbtniyd`rjbcg`utsogn`dtmnU^E#
Bcukenr`ddurtmnrbrnbswnrnsuiinstngd`rh`csognrbto`coctmnU^E# Wm`snwotm
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Qulnl`mn# X`kn`dtmnbrnbssuiinstngocsuekosso`cswnrnc`thjnbrjygndocngbcg
wojjcnngt`enocvnstoibtngdurtmnr#
@vnrbjj*tmnrnoshjnbrsupp`rtd`rir`wtmoctmnh`rnbrnbs*wotmsupp`rtd`rir`wtm
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M`wnvnr*tmososoch`ctrbstt`tmnvonwsnxprnssngtmbtsupp`rtbjj`wociQulnl`mnt`ir`weutlnnpocibgostochtognctotybcghmbrbhtnrbsbsnpbrbtnurebcbrnbbcg
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vbjunbttbhmngt`puejohtrbcsp`rtbcgh`ccnhtovoty*`rtmnbrnbotsnjd#
@pto`c Qnrhnct@pto`c2 H`rn 8?.
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W`tbj 211.8#5 Unh`rg`dXuekosso`csBdujjjost`dsuekottnrsbcgsuekosso`cp`octsosbttbhmngbsBttbhmknct4#
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85
7# YmbtCnxt0@cKbrhm2>5128tmnGrbdtBuhljbcg^cotbryQjbcwojjenrnjnbsngd`rpuejoh
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Bttbhmknct2H`csujtbto`cEr`hmurn
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Docg `ut k`rn6 pm`cn 1? 812 1212`r vosot www#buhljbcgh`uchoj#i`vt#cz
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En b pbrt `d pjbccoci d`r tmn cnxt 21 81 ynbrs `d ir`wtm oc Lbrblb* Grury*Mocibob* Qbnrbtb bcg Qulnl`mn brnbs#
Ymnrn sm`ujg ur duturnm`kns bcg eusocnssnsj`hbtn0 Mbvn y`ur sby#
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Wmn Uurbj ^rebc E`ucgbry bcg tmn ^cotbry QjbcBuhljbcgs p`pujbto`c os ir`woci rbpogjy# @vnr tmn cnxt 81 ynbrs bc bggoto`cbj kojjo`c pn`pjn brn jolnjy t` jovn oc Buhljbcg#
Oc tmn s`utmnrc brnbs Buhljbcg* br`ucg 9111 ebeons brn e`rc nbhm ynbr# Bs Buhljbcg ir`ws* ur hmojgrnc wojj cnng pjbhnst` jovn bcg w`rl#
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Wmn cnng os t` pr`vogn bgnqubtn r``k `r ir`wtm wmojn pr`tnhtoci tmn tmocis tmbt Buhljbcgnrs m`jg spnhobj* suhm bs tmncbturbj ncvor`cknct* mnrotbin* pr`guhtovn rurbj jbcg* vbjung h`bstbj brnbs bcg b sncsn ` h`kkucoty#
D`r tmn s`utm* ot knbcs ocvnstoibtoci wmohm irnncnjg brnbs h`ujg enst en usng t` pr`vogn up t` >>*111 gwnjjocis ` tmnt`tbj 711*111 cnngng* bj`ci wotm eusocnss jbcg `r up t` 8>*111 f`es#
Wmn U^E wojj en ochjugng oc tmn ^cotbry Qjbc* tmn rujne``l gntnrkococi wmnrn gnvnj`pknct wojj `hhur#
Yn wbct t` mnbr y`ur vonws `c b rbcin ` prnjokocbry `pto`cs `r tmos j`ci+tnrk gnvnj`pknct#
Qrochopjns smbpoci tmn Uurbj ^rebc E`ucgbryYn mbvn ebsng `pto`cs d`r m`w Buhljbcg koimt ir`w `c b cukenr `d prochopjns# Wmnsn brn ojjustrbtng enj`w#
Qr`tnht sncsotovnncvor`ckncts
ochjugoci cbturbj bcghujturbj mnrotbin
Och`rp`rbtn irnnc cinreunrs t` pr`tnht strnbks*
h`bstbj kbriocs bcg hjustnrs` mnrotbin sotns# Wmos h`ujg
mnjp t` nstbejosm bc `pnc
spbhn cntw`rl#
Ocvnst oc qubjotyocrbstruhturnWbrint gnvnj`pknct ocj`hbto`cs tmbt hbc bhmonvnh`st nnhtovn pr`voso`c `cntw`rl utojotons bcg qubjotysnrvohns#
Qr`vogn `r qubjotyh`kpbht gnvnj`pknct
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typns* os `husng br`ucghnctrns wotm govnrsn*
wbjlbejn cnoime`urm``gs*bcg j`hbj nkpj`yknct#
Bv`og roslsJokot lc`wc rosls bss`hobtngwotm h`bstbj ocucgbto`c* snbjnvnj rosn* jbcg ocstbeojoty*d``goci* joqunbhto`c* bujtjocns bcg `tmnr mbzbrgs#
D`hus gnvnj`pknctbr`ucg tmn uturn
trbcsp`rt cntw`rlJ`hbtn k`rn octncsn
gnvnj`pknct bs pbrt `hnctrns snrvng ey rnqunct
puejoh trbcsp`rt snrvohns-eus bcg njnhtroh rboj/
bcg pjbhns wotm i``gk`t`rwby bhhnss#
Y`rl wotm tmn rurbjpr`guhto`c systnksJokot okpbhts `c lnyh`kp`cncts ` tmn rurbjnh`c`koh systnks t` bjj`wtmnk t` pr`spnr o#n# bv`ogocinjotn s`ojs bcg lc`wc bquonrrnhmbrin brnbs#
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@pto`cs d`r duturn ir`wtm bcg b Uurbj ^rebc E`ucgbry -U^E/
Brnb suefnht t` b snpnrbtn pjbc hmbcin pr`hnss
Bjtnrcbtn eusocnss j`hbto`c
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Bppjyoci tmnsn prochopjns wotmoc tmn irnncnjgs brnbs `r ocvnstoibto`c mbs rnsujtng oc b cukenr brnbs enociognctong bs p`tnctobjjy suotbejn `r ochjuso`c wotmoc b 81 ynbr U^E# Wmnsn pto`cs nbhm mbvn tmnor bgvbctbins bcggosbgvbctbins# Xocijn `pto`cs h`ujg en snjnhtng `r b h`keocbto`c ` `pto`cs wmohm w`ujg iovn gonrnct urebc `rk*ncvor`cknctbj bcg hbpbhoty uth`kns# Wmnsn pto`cs brn6
Bggoci gnvnj`pknct t` tmn C`rtmnbst `d Qulnl`mn
Bc brnb ` r`jjoci jbcg t` tmn c`rtm nbst ` Qulnl`mn* e`ucgngey Wumokbtb bcg Uuchokbc U`bgs os bggng ochjugoci tmn ngin` tmn Uuchokbc h`uctrysogn jovoci brnb#
Brnb suefnht t` b snpnrbtn pjbc hmbcin pr`hnss
Bjtnrcbtn eusocnss j`hbto`c
Nxpbcgoci tmn nxostoci urebc brnbs `d Buhljbcg bcg Qulnl`mn
Nxpbcso`c bgf`ococi Buhljbcg bcg Qulnl`mn urebc brnbs ncbejnscnw gnvnj`pknct t` bhhnss nxostoci h`kkucoty bcg trbcsp`rt
ocrbstruhturn bcg utojotons# Gnvnj`pknct os bjoicng wotm tmn rbojjocn pr`vogoci bc `pp`rtucoty `r b cnw stbto`c s`utm ` Grury#Xtbtn Moimwby 55 bjs` trbvnrsns tmn brnb# Ymojn gnvnj`pknctgrbocs oct` tmn Qbmurnmurn Ocjnt* h`bstbj bcg strnbk kbriocsbrn pr`tnhtng r`k gnvnj`pknct# Wmos bjs` pr`tnhts mnrotbinsotns j`hbtng bj`ci strnbk ngins* kotoibtns d``goci rosls bcgkbcbins wbtnr qubjoty#
Bggoci gnvnj`pknct oc tmn Ymbcibp`uro hbthmknct
Bc brnb ` moim bkncoty* hj`sn t` tmn Qbmurnmurn Ocjnt*os bggng< tmos w`ujg en k`rn gnpncgnct `c hbr ebsng trbcsp`rtusoci XM 55# Nxostoci gnvnj`pknct urtmnr upstrnbk-tmn Qulnl`mn urebc brnb/ bjs` grbocs oct` tmos hbthmknct#
Bggoci gnvnj`pknct oc tmn Lbrblb C`rtm brnb
Bc brnb ` moim bkncoty hj`sn t` tmn Qbmurnmurn Ocjnt bcgMocibob os bggng# Wmos brnb mbs bhhnssoeojoty vob tmn MocibobQncocsujb* pr vogoci upirbgns brn kbgn t` r`bg bcg eroginh`ccnhto`cs# Quejoh trbcsp`rt h`ccnhto`cs ey eus tmr`uim
Qbpblurb h`ujg p`tnctobjjy jnssnc tmn okpbht `c tmn trbcsp`rtpochm p`oct bt Grury#
D`hussoci gnvnj`pknct bj`ci tmn rboj jocn
Durtmnr gnvnj`pknct os bggng bj`ci tmn rboj jocn entwnnc Grurybcg Qbnrbtb# Wmnrn w`ujg en p`tnctobj `r bc bggoto`cbj stbto`c*
bs b `hus `r gnvnj`pknct* `c tmn rboj jocn# Wmos w`ujg pr`vognirnbtnr bhhnssoeojoty t` rboj snrvohns p`tnctobjjy jnssncocirnjobchn `c hbr ebsng trbcsp`rt# Oc tmos `pto`c tmn urebc brnb `Buhljbcg f`ocs up wotm tmn Qbnrbtb bcg Qulnl`mn urebc brnbs#
@pto`c 2
H`rn
@pto`c 5
H`rn,
Uboj d`hus
@pto`c 8
H`rn,
Lbrblb C`rtm
@pto`c 7
H`rn,
Ymbcibp`uro
@pto`c >
H`rn,
C`rtm Nbst
Qulnl`mn
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Drnqunctjy bslng qunsto`cs
Ymbt os knbct ey tmn Uurbj ^rebc E`ucgbry -U^E/0Wmn U^E wojj ognctoy brnbs `r p`tnctobj urebc gnvnj`pknct t` 5175# Wmos wojj ochjugn jbcg wotmoc cnw irnncnjg brnbstmbt brn enoci ocvnstoibtng `r p`tnctobj ir`wtm oc tmn s`utm* c`rtm bcg wnst ` tmn rnio`c# Wmn U^E wojj bjs` en grbwcbr`ucg sbtnjjotn t`wcs -Qulnl`mn bcg Ybrlw`rtm/ bcg rurbj h`bstbj t`wcs bcg os octncgng t` pr`vogn `r up t` 71. ` cnwgwnjjocis `utsogn ` hurrnct urebc jokots# Wmn nkpmbsos wojj en `c wnjj+pjbccng* qubjoty gnvnj`pknct#
M`w wojj U^E e`ucgbrons en grbwc0Btnr hbrnuj tnhmcohbj bcbjysos bcg oc h`csujtbto`c wotm owo* stblnm`jgnrs bcg h`kkucotons* tmn U^E wojj en gnvnj`pngoc stbins6
gntnrkocn bcg kbp b U^E `r ochjuso`c oc tmn c`tong vnrso`c ` tmn ^cotbry Qjbc -Xnptnkenr 5128/# Wmos wojjochjugn brnbs `ucg suotbejn `r urebc gnvnj`pknct bs pbrt ` tmn s`utmnrc* wnstnrc bcg c`rtmnrc irnncnjg brnbs `rocvnstoibto`c pr`fnhts
ocvnstoibtn b U^E br`ucg `tmnr rurbj bcg h`bstbj t`wcs bcg snrvohng vojjbins bcg rnkbococi irnncnjgs bcg ochjugn ot octmn ^cotbry Qjbc tmr`uim b pjbc hmbcin#
Ymbtlocg`dgnvnj`pknctwojj hhuroctmnirnncnjgbrnbs0B rbcin ` bhtovotons wojj `hhur oc tmn irnncnjg brnbs t` supp`rt tmn gnvnj`pknct ` cnw h`kkucotons ochjugoci m`usoci*
h`kknrhobj bcg ocgustrobj gnvnj`pknct* koxng usn* pbrls* h`kkucoty bhojotons bcg pmysohbj ocrbstruhturn -ni r`bgs* puejohtrbcsp`rt* wbtnr* bcg wbstnwbtnr/#
Ymbt mbppncs t` jbcg `utsogn tmn U^E0Uurbj jbcg tmbt bjjs `utsogn ` tmn U^E wojj rnkboc rurbj bcg wojj en suefnht t` tmn pr`voso`cs gnvnj`png tmr`uim tmn^cotbry Qjbc 5128#
Ymncwojjgntbojngpjbccoci`hhurd`rbrnbsognctongwotmoctmnU^E0@chn b U^E mbs ennc ognctong bcg h`crkng oc tmn ^cotbry Qjbc* tmn cnxt stnp wojj en t` gntnrkocn tmn `rk bcg stbioci` gnvnj`pknct# Xtbing bcg kbcbing jbcg rnjnbsn wojj `hhur oc bppr xokbtnjy 21 ynbr stnps# @pnrbtovn z`coci bcg eujlsnrvohn ocrbstruhturn wojj cnng t` en oc pjbhn en`rn jbcg hbc en rnjnbsng `r gnvnj`pknct bcg oc `rgnr `r tmos t` `hhur*
gntbojng struhturn pjbccoci* hbthmknct kbcbinknct pjbccoci bcg pjbc hmbcins t` tmn ^cotbry Qjbc wojj cnng t` en kbgn t`octr`guhn cnw z`cns bcg pjbccoci pr`voso`cs `r tmn suefnht jbcg# @chn pjbccoci os h`kpjntn jbcg rnjnbsn h`ujg `hhur r`kjbtn oc tmn rst gnhbgn `cwbrgs#
En b pbrt `d ot_`u hbc en ocv`jvng oc snvnrbj wbys#
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int ocv`jvng oc tmn Grbt Buhljbcg ^cotbry Qjbc* `ut `r puejoh nngebhl oc Kbrhm 5128
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-
7/30/2019 Southern Rub Engagement and Feedback Report
39/60
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-
7/30/2019 Southern Rub Engagement and Feedback Report
40/60
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-
7/30/2019 Southern Rub Engagement and Feedback Report
41/60
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-
7/30/2019 Southern Rub Engagement and Feedback Report
42/60
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-
7/30/2019 Southern Rub Engagement and Feedback Report
43/60
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-
7/30/2019 Southern Rub Engagement and Feedback Report
44/60
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-
7/30/2019 Southern Rub Engagement and Feedback Report
45/60
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-
7/30/2019 Southern Rub Engagement and Feedback Report
46/60
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-
7/30/2019 Southern Rub Engagement and Feedback Report
47/60
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-
7/30/2019 Southern Rub Engagement and Feedback Report
48/60
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-
7/30/2019 Southern Rub Engagement and Feedback Report
49/60
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-
7/30/2019 Southern Rub Engagement and Feedback Report
50/60
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-
7/30/2019 Southern Rub Engagement and Feedback Report
51/60
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-
7/30/2019 Southern Rub Engagement and Feedback Report
52/60
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7/30/2019 Southern Rub Engagement and Feedback Report
53/60
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-
7/30/2019 Southern Rub Engagement and Feedback Report
54/60
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7/30/2019 Southern Rub Engagement and Feedback Report
55/60
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-
7/30/2019 Southern Rub Engagement and Feedback Report
56/60
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