southeast bank organizational culture and behaviour
Transcript of southeast bank organizational culture and behaviour
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PRESENTATION ON ORGANIZATIONAL
CULTURE AND BUSINESS ENVIRONMENT OF SOUTHEAST BANK
LIMITED
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FREE THINKERS1. Mb. Tayeab Hossain2. S. M. Azharul Islam3. Tawfiqul Islam3. Moshar Rif Sadik4. Kashpia Zaznin
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CULTURA OFSouth East Bank Limited
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CORE VALUES
#Integrity #Courtesy#Business Ethics #Respect#Commitment #Team Spirit#Enthusiasm of work #Service Excellence
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CORE STRENGTHSTransparent and Quick decision making.Satisfied Customers.Skilled rise management.Efficient team of performers.Internal control and compliance.Diversification
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SOURCE OF CULTURE
Philosophy of the organization’s founder#Vision: To be a premier banking institution.
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#Mission:> High quality financial service with the help of latest technology.> Fast customer service.>High standard business ethics .> Firm commitment to society and growth of national economy.
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Past practices of the organization> Recruits employee on the basis of qualifications.> Never carry out any projects which are harmful for the environment .
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The behavior of top management# The top management of Southeast Bank sets certain guidelines and also inspires the employees to meet targets through declaration of bonus payments.
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Continuation of Organizational Culture>One of the most disciplined banks.> new employees are trained in a way so that the old organizational culture is preserved> existing employees continue to maintain the same system of shared meanings and common beliefs.
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How Employees learn culture
Culture is transmitted to the employees in a number of ways . The
most significant are stories , rituals , material symbol and language .
How employees
learn culture
Stories
Language Rituals
Material symbols
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STORIES1.Narrative of significant events.
2.actions of people in the organization .
# These stories develop spontaneously
Example : In SEBL past charity events like
>Donation to education trust
>Blood donation to savar victims .
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RITUALS
Repetitive sequence of activities that
express and reinforce the values of the
organization. Example : In southeast bank
mangers and senior executives always
motivates its employees for better
performance.
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MATERIAL SYMBOLS
Physical assets distinguishing the organization from others .
Example : Employees of SEBL are given lunch .
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LANGUAGE
Acronyms and jargon of terms , phrases
and word meaning specific to an
organization .
Examples : ARMS = Adjustable rate
mortgages , APR = Annual percentage
rate
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HOW CULTURE AFFECT PERFORMANCE
*Organizational clarity: Involve all member in the goal setting and planning process.
*Decision-making structure: Ensure a free flow of information for decision making through out the bank
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*Organizational integration: Making determine how much the bank exists among various unit of the bank.
*Relationship of management style to culture: For better performance the management style should have to suits the bank’s culture.
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*Organizational vitality:
>Encouraging employee to take risks.>Helping them to learn from their mistakes.
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*Compensation: Offer a compensation that equitable, competitive and related to long and short term performance.
*Human resource development: Recruit, train, teach and coach the managers so that in turn they can play a role model for their employee.
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SouthEast Bank’s
External & Internal factors
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General Environm
ent
• Economic Dimension• Technological Dimension• Sociocultural Dimension• Political Legal Dimension• International Dimension
Task Envirome
nt
• Competitors• Customers• Suppliers• Regulators
SouthEast bank’s external factors:-
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Internal
Factors
Owners
Employees
Board of
Directors
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23
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