Full cycle SAP implementation for a hospital_Techwave Success Story
Soundstore SAP Business One Customer Success Story
-
Upload
morgan-browne -
Category
Documents
-
view
103 -
download
0
description
Transcript of Soundstore SAP Business One Customer Success Story
SAP Customer Success Story Retail & Distribution
Quick Facts
Implementation Highlights
Why SAP Business One?
Benefits
Company
Challenges and Opportunities
Objectives
"A good system is important but it is only as good as the people who support it. In this regard I have always found the IIS team to be both very responsive and supportive to any System issues that have arisen ."
John O'Brien, Operations Manager, Soundstore
Headquarters: Electrical Retailer with 6
stores and a Distribution Centre in
Southern Ireland.
Products and Services: Kitchen
Appliances, Computer Products and
Audio Visual Products (i.e. Lcds, Plasmas,
Home Cinemas etc)
Website: www.soundstore.ie
System lacking scalability
Inefficient reporting
Lack of visibility
Dependance on one individual due to
it being bespoke
Enhanced visibility
Streamlined processes
Efficient reporting
Superior stock control
Integration of disparate systems
Strong confidence in stock control
Saved time on man hours in
relation to picking and shipping of
stock
Integration
Scalable
Worldwide trusted solution
Competitive Pricing
Integrated view of operations
Information on which to base
strategic decisions
Confident accountingVisibility of whole process flow from
sale to shipping
Complete and efficient stock control and warehouse management
Overall increase in efficiency of
operations
Beabetterbusiness.com
SoundstoreBuilding confidence and saving time
with SAP Business One
Established in 1995, Soundstore is now Munster's leading electrical
and computer retailer. They have 6 stores throughout Southern
Ireland being fed by their purpose built Distribution Centre in Cork.
Specialising in products for the consumer market they are
the first port of call for people throughout the regions seeking
anything from Kitchen Appliances, to Computer Products to Home
Entertainment Solutions.
Beabetterbusiness.com
STUNTED SYSTEMS
"The system we had in place served us fine for a while but it had reached its end in that we could not scale up any further."
John O'Brien, Operations Manager, Soundstore
There was no degree of certainty and a
general lack of confidence in the
reporting tools available to them and
the figures and overview they supplied.
Neither was there much faith placed in
the stock level information that was
being produced by the system which is
a very important element of
Soundstore's business.
Their total reliance on one individual
who had written and served to
maintain the bespoke software placed
strict limitations on their use and any
potential development of the system.
A TRUSTED SOLUTION
Seeking out a fully integrated solution
the management team at Soundstore
examined the market and whittled
down their options to two ERP systems,
one of which was SAP Business One.
Their decision to go with SAP Business
One was influenced heaviliy by not only
it's worldwide recognition as a trusted
solution, but also it's competitive
pricing.
Having met with IIS, recommended to
them by an existing IIS customer, an
instant rapport was built. Based on the
facts, figures and also the feasibility of
the partner relationship they could form
with IIS, Soundstore made the decision
to implement SAP Business One.
"We choose SAP Business One because we felt it was the best fit for Soundstore in that it was a fully integrated system and a system that was recognised worldwide."
John O'Brien, Operations Manager, Soundstore
OVERVIEW
Founded in 1995 by Geoff Murphy, Niall
O'Driscoll, and Niall Crowley,
Soundstore is now Munster's leading
and largest electrial and computer
retailer.
Having opened their first two stores in
1995, Soundstore experienced a
sustained period of growth resulting in
the opening of four more stores
between July 2003 and November
2006.
In 2007 Soundstore opened their
purpose built, 80,000 sq.ft distribution
centre in Munster, allowing them to
more efficiently manage their stock
across all stores.
However with more complex
operations and a centralised
distribution centre in place it became
apparent that greater visibility and
control was needed. In 2008
Soundstore decided it was time to seek
a solution.
“With SAP Business One in place there is now strongconfidence in stock levels and the whole process flowfrom the capturing of the sale right through to the shipping process and to the accounts element of the solution."
John O'Brien, Operations Manager, Soundstore
REAPING THE REWARDS
The implementation was a success
which John attributes largely not only
to the solution itself but the IIS team.
"During the whole development and implementation process of the SAP Business One Project we built a good rapport with Morgan, Sally, Jillian and the rest of the IIS team."
The strong trust built was cornerstone
to the confidence Soundstore had in
IIS to complete the project as desired.
Soundstore got to know IIS, they
placed their trust in the team and the
strong relationship is one which still
very much continues to persist.
With SAP Busienss One Soundstore have
gained the confidence sought in
information regarding stock and the
whole process flow.
Efficiency has increased across the
organisation and they are now confident
in the knowledge that reports, which are
easily produced, provide them with
accurate, timely information.
"Our stock variance has been reduced, our confidence in our reporting has increased and the number of man hours required has been reduced. This has to be good for our business!"
John O'Brien, Operations Manager, Soundstore
Email: [email protected] Call: IRL: +353 (0) 12860200 UK: +44 (0) 8456025804
NL: +31 (0) 268 200 261
Beabetterbusiness.com
FUTURE PLANS
Soundstore are keen to stay abreast of
changes allowing them to make the most
of new innovative enhancements to SAP
Business One.
The next step for Soundstore is an
upgrade to the latest version of SAP
Business One along with the
development of their web presence
utilising the back end of Intelligent
Ecommerce (part of the Intelligent
Essentials range designed exclusively by
IIS).
With IIS Soundstore trust that they will
continue to get more and more from
their solution, helping them to be a
better business!