Sophos Enterprise Solutions

This Seminar…

¢ Overviewl Components — EM Library, Enterprise

Console, Clientsl OS requirements and product functionality

¢ EM Libraryl In depth

¢ Enterprise Consolel In depth

¢ Clientsl In brief

Overview

Components

¢ EM Library (essential)lManages downloading of software

from Sophos

¢ Enterprise Console (optional — sort of)lManages clients

¢ Sophos Anti-Virus Clients (essential)l Client software for virus detection and

disinfection

Requirements — EM Library

¢ WindowslWindows NT SP6alWindows 2000 Professional or Server

(SP3+)lWindows XP Professional (SP1+)lWindows 2003 Server

¢ Requires MMC 1.2¢ IE 5.5 SP2 or above

Requirements — Enterprise Console

¢ Windows 2000 (SP3+) or 2003 Serverl If managing more than 10 PCs

¢ Windows 2000 (SP3+) or XP (SP1+) Professional l If managing up to 10 PCslMay be used to define and export

policies, regardless of PCs managed

Function — EM Library

¢ Downloads package updates from Sophos to a library according to a schedulel Default is c:\program files\sophos

enterprise manager\library shared as SophosEM

l Library can be remote or local

¢ Optionally publishes packages to make them available to child libraries

Function — EM Library

¢ Pushes updates to Central Installation Directories (CIDs)l CIDs can be on remote servers (e.g.

unix)l CIDs can be published via a web

server

¢ Clients check CIDs for updates and download as required

Function — Enterprise Console

¢ Deploy software to clients¢ Monitor status of client installations¢ Organise clients into groups¢ Define and apply updating and anti-

virus polices to groups of PCs¢ Report on alerts etc.

Library maintained by

EM Library

SophosDatabank at sophos.com

1. EM Library pulls updates from Sophos according to schedule

2000/XP/2003 CID on Windows

share

95/98/Me CID on Windows share

Mac OS X 10.2+ CID on AppleShare compatible share

2000/XP/2003 CID on IIS

2000/XP/2003 CID on samba

share

2000/XP/2003 CID on Apache

2. EM Library pushes updates to central

installation directories (CIDs)

OS XOS X

OS X

XP

20002003

9598

ME

XP 2000

2003

3. Clients check CIDS according to their

schedule and pull updates from CIDs

XP 2000

2003

XP

20002003

Clients

How does Enterprise Console fit in?

¢ Not required to provide updates to clients

¢ May be used to manage clients

Documentation

¢ Sophos enterprise solutions installation advisor¢ Sophos Anti-Virus Startup Guide¢ Knowledgebasel Ignore docs with references to Remote Updates,

SAVAdminl Look for EM Library v1.2, Enterprise Console 1.0,

Clients 4.5 or 5.0

¢ http://www.oucs.ox.ac.uk/viruses/sophos/antivirus as a starting point

Questions?

EM Library

Installation¢ Download required network installer from

micros.oucs¢ Before installation on Domain Controllerl Optionally create domain a/c with admin privileges

• http://www.sophos.com/support/knowledgebase/article/2522.html

• Global credentials used to access and update CIDs (Can be altered for individual CIDS)

¢ Run installerl Server: es10sfx.exe (unpacks to \sec10)l Workstation: run es10wssfx.exe – if you run setup.exe

from unpacked files it will fail (tells you only server supported!)

Installation

¢ To install EM Library onlyl \sec10\Serverinstaller\EMConsole\setup.exe

¢ Post Installationl Patch MSDE 2000 engine (use MBSA to

determine appropriate patches)l Not required if only installing EM Library

(MSDE installed by Enterprise Console only)l Note EM Library creates share for EM

Library installation files• Default is C:\Program Files\Sophos Enterprise

Manager\console\bin\inst shared as EMLibInstaller

Configuring EM Library

Create Library

¢ Location for downloaded files from Sophos¢ Local or remote¢ Prompts for installation path and library

share namel Defaults are C:\Program Files\Sophos

Enterprise Manager and SophosEM¢ Prompts for path and share name for

Central Installation Directoriesl Default C:\Program Files\Sophos Sweep for

NT shared as Interchk

Create Library

Create network account

¢ Used to update library files¢ May need to use pre-created domain

account on a domain controller¢ Unclear whether you need to pre-create

account if installing on member server in a domainl http://www.sophos.com/support/knowledgeb

ase/article/2522.html¢ On standalone server you can choose

option to create account

Create Network Account

Select Parent

Select Parent

¢ Source of files to download to library¢ Can be Sophos databank or another libraryl Will generally be the Sophos databank

¢ Credentials available from ITSS restricted facilities web pagel https://register.oucs.ox.ac.uk:6123/cgi

-bin/diagonalley/indexl Under Sophos EM Library Update

Servicel Do not divulge these to anyone except

ITSS!

Select Parent

Schedule Downloads

Schedule Downloads

¢ Sets up schedule for downloading from Sophos or parent library

¢ Generally set up new schedule and accept defaults

¢ Downloads updates once every hour (random offset)

¢ Downloads can also be triggered manually via EM Library

Schedule Downloads

Schedule Downloads

Select Packages

Select Packages

¢ Default view shows only the current versions of the new Sophos clients

Select Packages

¢ Uncheck options to see more packages

Download Packages

Download packages

¢ Triggers initial download of packages to populate both library and central installation folders (CIDs)l Default CID already set up for each

package

¢ If you want to move CIDs (e.g. to linuxbox) you can do this before downloadingl…or later

Download Packages

¢ Can also be used at any time to trigger manual update of packages

Configuring Packages

Configuring Packages

¢ SubscribedlWill be downloaded according to

schedule

¢ UnsubscribedlWill not be downloadedl Right-click to subscribe

¢ Publishedl Available to child librariesl Right-click to publish

Configuring Central Installations

Configuring Existing CIDs

¢ Can alter location of CID (e.g. to a different server)

¢ Can alter credentials to access CID¢ Can change updating schedule

(default is to update immediately after library is updated)

¢ Can locate CIDs on other servers, so long as the location is accessible from Windows box (e.g. via Samba)

Configuring Central Installations

¢ Right-click to configure existing CIDs

Add additional CIDs

¢ Packages/subscribed and right-click on chosen package

¢ Configure options as per configuring existing CIDs

CIDs — Additional Information

¢ Note special requirements for CIDs for the following clients (see manuals)l Mac OS Xl Netwarel Unix

¢ We will cover some of these points in more detail in future seminars

¢ Manually update a CID via right-click/Update CID

CID Anatomy

Used to check synchronisation statuscidsync.upd

Optional file to configure updating policysauconf.xml

Used to check synchronisation statuscidsync.upd

Optional file to configure A-V policysavconf.xml

Used to check synchronisation statuscidsync.upd

Sophos Anti-virus filessavxp\

Remote Management System filesrms\

AutoUpdate filessau\

Used to check synchronisation statuscidsync.upd

Main setup filesetup.exe

cid\

PurposeTop Level

CID Anatomy

¢ cidsync.updl Clients use this to check synchronisation

statusl Includes details of all files (including ides)l Binary file, generally updated by EM Library

¢ rms folder is optionall Remote management components used by

Enterprise Consolel Need to tell installer not to use it (default is to

install rms)l More on this in the next seminar…

EM Library — Tools/Options

¢ Console Optionsl Display, refresh etc.

¢ Securityl Who can run EM Libraryl Effectively adds and removes users or

groups from the EMLibrary Users group¢ Notificationsl Method (Email, Event Log, Network

Messaging)l What is notified

EM Library — Scripts

¢ \\server\SophosEM\bin\EMLexp.exe(C:\Program Files\Sophos Enterprise Manager\Library\bin\EMLexp.exe)l Export library settings to XML filel Import library settings from XML filel Trigger manual update of a libraryl NB File may require editing before import to

different server (see http://www.sophos.com/sophos/docs/eng/manuals/eml_men.pdf)

EM Library — Scripts

¢ Manual update of child library via batch filel http://www.sophos.com/sophos/docs/e

ng/manuals/eml_men.pdf)l Page 48

Questions?

Sophos Enterprise Console

Enterprise Console

¢ Install using network installers as per EM Library

¢ Manage clients in a controlled environment, e.g. college or departmentl Remote installation and updating of Sophosl Status of Sophos on machinesl Reporting

¢ Apply Policies for updating and A-V enginel Apply via Enterprise Consolel Or export to files for inclusion in CIDs

Console View

Viewing Computers

¢ Actions/Find Computersl Relies on Microsoft networking (browse

masters etc.)l Windows XP firewall likely to cause

problems¢ File/Import computers from filel File format (text file)

[]||name1||name2

l Netbios or DNS namesl See help for full information (testing shows that you

may need to include OS)

Organising Computers —Groups

¢ Need at least one group in order to define policies

¢ Move PCs from Unassigned into groups

Configuring Policies

¢ Updating and Anti-virus policies¢ Policies may be different for each

group¢ Updating policy has different sections

for each OSl At least one section must be

configured

¢ Updating policy must be set before protecting PCs via Enterprise Console

¢ Use Comply with… to enforce policies

Updating Policy

¢ Need to specify at leastl Primary source (for updates)l Credentials (if required)

¢ Can specify other itemsl How often client checks for updates

Updating Policy

Anti-virus policy¢ E.g. scheduled and on-access scanning

Protect Computers — Prerequisites

¢ Need access to clients via file sharel XP or other personal firewalll May prefer to install from client

¢ Need account with admin credentials on clients¢ Need same account credentials to exist on server

(does not need to be admin)l Don’t have to be logged in as this accountl Suspect non-domain issue

¢ Must configure Updating Policy on group before protecting

Protect Computers —Wizard

Enterprise Console and Firewalls

¢ 3 services on client (see Appendix B)¢ Using TCP 8192-8194¢ Connections may be initiated by

server or clients¢ Be wary of firewalls at both ends¢ Only applies for management of

machinesl Scheduled client updates are always

initiated from the client end

Policies

¢ Can be applied via Enterprise Console

¢ Can also be applied using filesl Sauconf.xml (Updating policy) in sau

folderl Savconf.xml (A-V policy) in savxp

folder

¢ Useful for clients not managed by Enterprise ConsolelWeb-based CIDs

Policies

¢ Export group policies from Enterprise Console using exportconfig.exel \sec10\tools or \sec10ws\tools

¢ More detail in next seminar

Questions?

Sophos Clients

Client Installation

¢ Sophos AutoUpdate installed firstl Configured with source of Sophos filesl Credentials to access files

¢ Sophos AutoUpdatel Fetches and installs other components using

source and credentials¢ Management Componentsl Optional (default install from CID includes

these)l Enterprise Console will install them; can be

turned off using other installation methods

Client Components on Windows XP

Enterprise Console Management

Virus Detection

Updating Sophos

Purpose

1. Sophos Agent2. Sophos AutoUpdate Agent3. Sophos Message Router

Sophos Remote Management System

1. Sophos Anti-Virus2. Sophos Anti-Virus status reporter

Sophos Anti-Virus

1. Sophos AutoUpdate ServiceSophosAutoUpdate

ServicesComponent

Client Configuration

¢ Groups createdl SophosAdministratorl SophosPowerUserl SophosUser

¢ Automatically puts members of Administrators into SophosAdministrator, etc.

¢ Restricts access to configuration options

Group Restrictions

¢ Member of SophosAdministratorgroup

Group Restrictions

¢ Member of SophosUser group

Client Installation and Configuration

¢ To be continued…

Questions?

Appendix A — EM Library

¢ Default Sharesl C:\Program Files\Sophos\Enterprise

Manager\console\bin\inst (EMLibInstaller)• Installation files for EM Library

l C:\Program Files\Sophos Enterprise Manager\Library (SophosEM)

• Library

l C:\Program Files\Sophos Sweep for NT (Interchk)

• Client software Central Installation Directories

Appendix A — EM Library

¢ Services created when Library is createdl Sophos EMLibUpdate Agent l Sophos Enterprise Manager

Scheduler

Appendix A — EM Library

¢ Users created (optional)l EMLibUser1 (can specify alternative

account)lMember of Administrators

¢ Groups createdl EMLibrary UserslMembers of existing Administrators

group are made members automatically

Appendix B — Enterprise Console

¢ Shares createdl None known

¢ Services createdl Sophos Agentl Sophos AutoUpdate Agentl Sophos Certification Managerl Sophos Management Servicel Sophos Message Router

Appendix B — Enterprise Console

¢ Groups createdl Sophos Console AdministratorslMembers of existing Administrators

group are made members automatically

lMust be a member of this group in order to run Enterprise Console

References

¢ Sophos enterprise solutions installation advisor l http://www.sophos.com/misc/sophos_es_su

pport_pack.chm¢ Sophos Anti-Virus Startup Guidel http://www.sophos.com/sophos/docs/eng/ins

tguid/esav_sen.pdf¢ Sophos EM Library Manuall http://www.sophos.com/sophos/docs/eng/ma

nuals/eml_men.pdf

References

¢ Sophos Enterprise Console Manuall http://www.sophos.com/sophos/docs/e

ng/manuals/sec_men.pdf

¢ OUCS Guide to Installing and Configuring EM Library and Automatic Client Updatingl http://www.oucs.ox.ac.uk/viruses/soph

os/enterprise/l Refer to references section for more

links