SOP of Security supervisor
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Transcript of SOP of Security supervisor
Security Supervisor is most important Security Supervisor is most important post of security in any Industry . He is post of security in any Industry . He is responsible for total security of unit responsible for total security of unit
where he is doing his duty. Supervisor where he is doing his duty. Supervisor should have set of skill knowledge and should have set of skill knowledge and under standing and ability to supervisor under standing and ability to supervisor
the unitthe unit
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Role of Security
Supervisor
The Scope of Security The Scope of Security SupervisorSupervisorA. Guarding Operation: Checking of
Guards, giving duty to guards.B. Security Document: Should know about
Muster roll, shift report, duty roster, incident and complaint report forms, personnel, vehicle and material movement control documents; keys control registers
C. Site Instructions– Site layout- perimeter, details of entry, exit and emergency exits; work shifts; guard posts, deployment of security and surveillance equipment; patrolling and number of personnel needed for security duties
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D. Assessment of Operational Effectiveness – Thorough pre-shift briefing and checking, surprise checks, patrolling, mock-drills and rehearsals
E. Faults/ Malfunctions in Equipment – Alarms, non-functioning of equipment, errors and erratic output
F. Safe Handling of Firearms – Ensure an armed security guard, if provided with the detail observes laid down safety and security norms with regard to handling of firearms
G. Leadership and Supervision– Welfare, training and motivation, leading by personal example, impartiality, honest reporting and punctuality
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Performance Criteria of Performance Criteria of SupervisorSupervisor1. He should start the shift as per
give instruction.2. Receive & implement instruction
from unit supervisors.3. Receive & understand shift
report from out going supervisor.4. Take attendance & record /
report of shortage
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5. Proper duty roster of shift and give duties to guard as assigned work.
6. Deploy guard with required instrument/ equipment in required site location.
7. Make procedure to collect intelligence and information.
8. Command & control guard duties & functioning.
9. Maintain key control, personnel control for the unit.
10. Ensure coordination with EHS, control room Personnels.
11. Train security guards on different job profile.
12. Arrange training form qualified trainer after under standing the gap.
13. Maintain all document as per security responsibility.
14. Conduct various drills / mock drills as per company policy.
15. Keep communication with guards, unit security incharge & security team.
16. Keep the turnout, morale of the unit on higher side.
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17. Prepare the shift report with all facts and hand over to incoming shift supervisor explain point in detail.
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Use of Available Use of Available Recourses Recourses 1. Plan & deploy equipment as per
site requirement2. Check & report suitability of
equipment & guard for particular duty.
3. Anticipate risks/ threats and take corrective action.
4. Periodically check the operational fitness of the security equipments.
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5. Take action during shortage of guard. Modify the duty roaster considering risk / threat of unit.
6. Train self and staff on the available resourses.
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Dealing with EmergenciesDealing with Emergencies1. Under stand the disaster plan and
role of security.2. Work as team with unit personnel.3. Carry out mock drill on regular
basis on various emergencies.4. Anticipate emergencies in unit.5. Should know the emergency
numbers.6. Secure the assets of unit in case
of emergency. BIS INDIA Ltd 10
7. Evaluate the unit if need arises.8. Guide the emergency team in
unit and brief them of emergency.
9. Report and record the incident.10. Coordinate and cooperate with
Govt. authorities i.e. police, fire brigade, factory inspector, labour offices etc.
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Welfare & Administration of Welfare & Administration of Personnel.Personnel.
1. Talk to security company and give regular feed back about manpower, unit activity, incident etc.
2. Know the personal details of unit security tea.
3. Know the details of shift OT, leave, training of your unit security personnel.
4. Listen to all guards and note their grievances. Try to resolve the issue at unit level. If not possible then refer to company & follow up.
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5. Motivate team constantly.6. Keep the morale of team high
by regular interaction.7. Be impartial in all dealing.8. Nominate staff for reward /
promotion and gift.9. Ensure health and safety of staff
all time. Ensure they follow all rules.
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Knowledge & Understanding Knowledge & Understanding of Security Supervisor of Security Supervisor
The security supervisor of the unit should know and under stand
following procedures.1. Detail security plan of unit and
standard operating procedure.2. All detail of personnel and
equipment.3. Procedure for allotment of duties to
guards.4. Procedure for monitoring of duties.
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5. Detail of emergency number. 6. Procedure to resolve conflict in
team.7. Use of security forms and register.8. Use of communication channels to
resolve all issues.9. Should know organisation
reporting procedure.10. Should know client requirement
of conduct, performance and grooming of security staff.
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11. Leadership & Management fundamentals.
12. Use of security equipment.13. Use of fire arms14. Basic operating knowledge of
computer.15. Organisation per- Induction Training.16. Organisation checking and reporting of
personnel. 17. suitability of guarding personnel for
unit.
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Skill required for Skill required for Supervisor Supervisor
1. Read write and prepare report.2. Manage & motivate team3. Communicate effectively with team.4. Manage all stake holders5. Impart duty / Instruction to security
team.6. Collect information and intelligence.7. Give report on performance of team.
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