soni updated cv
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Soni Thakur #21,3 rd cross,6 th main,marathalli,bangalore, India. E-mail: [email protected] Cell: +91-9686446361 OBJECTIVE Friendly, caring and service-oriented individual seeking a position as a Flight Attendant with reputed Airline. Bringing strong hospitality and customer service skills to achieve the highest level of passengers’ satisfaction and safety. QUALIFICATIONS & SKILLS • Over a year’s experience in airline industry in airbus A320 • Flight Attendant Training – IndiGo Airline • First-aid and CPR Certified • Good hospitality skills for presenting food and drinks • Able to sell different products on-board • Excellent know-how of passenger safety protocols and flight emergency procedures • Proven ability to help people with special needs such as children and disabled passengers CORE COMPETENCIES / PERSONAL QUALITIES • Able to work efficiently in a team environment • Good communicator; demonstrated ability to communicate with people from a variety of cultures • Responsible, realistic, and dependable • Customer-focused approach KEY ACCOMPLISHMENTS ✔ Implemented security procedures and the confirmation of safety measures together with cabin and crew members, performed security sweeps sporadically all through the flight . ✔ Coordinated the service arrangements together with food and beverage . ✔ Completed safety inspections before take off and landing consistent with company practices and DGCA regulations . ✔ Initiated and implemented a prompt expense reporting system inclusive of stocking details that led to availability of ample on board stock at all times.
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Transcript of soni updated cv
Soni Thakur #21,3rd cross,6th main,marathalli,bangalore, India. E-mail: [email protected]: +91-9686446361
OBJECTIVEFriendly, caring and service-oriented individual seeking a position as a Flight Attendant with reputedAirline. Bringing strong hospitality and customer service skills to achieve the highest level of passengers’ satisfaction and safety.
QUALIFICATIONS & SKILLS• Over a year’s experience in airline industry in airbus A320 • Flight Attendant Training – IndiGo Airline • First-aid and CPR Certified • Good hospitality skills for presenting food and drinks • Able to sell different products on-board • Excellent know-how of passenger safety protocols and flight emergency procedures • Proven ability to help people with special needs such as children and disabled passengers
CORE COMPETENCIES / PERSONAL QUALITIES• Able to work efficiently in a team environment • Good communicator; demonstrated ability to communicate with people from a variety of cultures • Responsible, realistic, and dependable • Customer-focused approach
KEY ACCOMPLISHMENTS
✔ Implemented security procedures and the confirmation of safety measures together with cabin and crew members, performed security sweeps sporadically all through the flight .✔ Coordinated the service arrangements together with food and beverage .
✔ Completed safety inspections before take off and landing consistent with company practices and DGCA regulations .✔ Initiated and implemented a prompt expense reporting system inclusive of stocking details that led to availability of ample on board stock at all times.
WORK EXPERIENCE
Flight Attendant | IndiGo, Bangalore India | Oct 2013 – Present
✈ Welcomed passengers, explain and explained flight safety procedures ✈ Served food and beverages to passengers and made flight announcements ✈ Ensured that all essential supplies are on board
✈ Ensured safety of passengers during take-offs, landings and emergencies ✈ Sold and marketed products of different companies during flight ✈ Assisted the flight and ground crews ✈ Informed and educated passengers on any unforeseen circumstances ✈ Helped in emergency and non-emergency situations ✈ Checked the condition of the aircraft cabin ✈ Provided emergency help to crew and passengers when essential
EDUCATIONNIFD & Pearl academy of fashion, Delhi, IndiaIndiGo, Customer Service
AFFILIATIONMember, IndiGo Airline
