1927 Bonnie Ln. Charlotte, NC 28213 (980) 229-0070 son.q.hoang@gmail.comwww.linkedin.com/pub/son-hoang/6a/779/87a/

Son Q HoangObjective

Ambitious Entry Level Human Resource professional with a recent bachelor’s degree who has significant experience in customer service, recruitment, organizing paper work and communicating between organizations and individuals to set up appointments and meetings. Searching for a challenging position with this company that will allow the use and growth of administrative skills, interpersonal abilities and career advancement.

Education

Expected to Graduate: May 2016 University of North Carolina at CharlotteBachelor of Science in Psychology & Minor in Japanese

Work Experience

April 2015 – Present Amazon Fulfillment Concord, NC

Fulfillment Associate Pick customer orders, sort, pack and ship customer orders, and troubleshoot problems to resolution Understand aspects of production; adhere to strict safety, quality, and production standards Contribute to team effort by accomplishing related results as needed

Feb 2012 – March 2015 Advance Auto Parts Charlotte, NC

Cashier/Sales/Driver Help manager handle administrative complications through exceptional customer service Utilize proficiency in Vietnamese as a translator to assist Vietnamese speaking customers Assure all duties were completed each business day to expedite closing procedures

April 2008 – August 2014 US Army Reserve Salisbury, NC

88M Motor Transport Operator Manage load, unload, and safety of personnel being transported Operate all wheel vehicles and equipment over varied terrain and roadways Employ convoy defense techniques

Jan 2014 – July 2014 Carolina Refugee Resettlement Agency Charlotte, NC

Intern Assisting caseworkers with administrative forms for clients Organize case files for the agency in preparation for yearly audit Cataloging donations and logging volunteer information into agency files

Leadership Experiences

Fall 2012 - Present Pi Alpha Phi – UNCC Colony ChapterVice President

Lead recruitment events and activities every semester to bring in quality members into the organization Responsible for coordinating philanthropic events and activities on campus and off campus with local agencies Established the colony chapter at UNCC as charter class member by working as a liaison between Pi Alpha Phi national

board and UNCC Greek office

Oct 2009 – Oct 2010 Deployment to KuwaitTruck Commander

Responsible for over 1 million dollars’ worth of US military equipment on every combat logistic patrol Conducted troop leading procedures to ensure mission success and personnel safety on every convoy mission Received Army Commendation Medal for exceptional service as a driver and gunner in support of combat

operations during Operation Iraqi Freedom and Operation New Dawn