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Some Communication Tools · • Announcements • Employee Schedule • Department Forms •...
Transcript of Some Communication Tools · • Announcements • Employee Schedule • Department Forms •...
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Some Communication Tools
Peninsula Regional Medical Center
Central Sterile Processing
Manager Eddie Conklin
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E-mail for every CSP employee by 4/1/2013
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CSP Department Website Access at PRMC workstation or remotely at home
• Announcements
• Employee Schedule
• Department Forms
• Employee Of the Month
• Links to key websites
• Weekly Performance
• Work Instructions
• CSP Articles
• Quality Alerts
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Text Employees
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Pop-Ups At SPM Workstations Or Employee Sign-in’s
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5 cordless phones with 4 inbound lines (3 ring rule)
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Employee Info Color Coded and Displayed
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Weekly CSP Performance
hanging on CSP Door.
(How are we doing ?)
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Employee Of the month selected by CSP employees
Unedited Comments from Coworkers: Todd is a very good at working out front he is very fast and handles several things at a time. He did a great job of improving the Medic Cart process and made it so easy to swap out carts. Todd does a great job. Todd has very good customer service skills and is a value added employee to the department. Todd is a hard worker, very efficient and professional. Todd is much better the Patrick, only kidding Todd was able to replace Patrick’s position very quickly… Todd has been a great worker for the department.
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In-Service
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Cart wash nuisance alarm and blinking light Keep the Case Cart flow moving
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Flip Videos One minute lesson’s learned