Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph...
Transcript of Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph...
Dr. Ralph Miarka I www.miarka.com
[email protected] +43 650 38 168 38
Solution Focused Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba [email protected] [email protected]
Dr. Ralph Miarka I www.miarka.com
Something about us… Veronika Kotrba, MC - Professional Coach 10/2003 – 06/2006 Master in Coaching and Solution Focused Management, PEF University of Management Vienna Dr. Ralph Miarka, CSM, CSPO, CSP Agile and Systemic Coach 03/2010 – 11/2012 Master of Science in Systemic Coaching, E.S.B.A. Vienna
We live in Vienna and work as coaches and trainers in different industries. We are interested in the combination of the solution focused approach and the agile values and principles, as we believe and experience that this will bring the most benefit to our customers.
Dr. Ralph Miarka I www.miarka.com
Scenario
We are at half-time of this conference. It has been more or less useful to each of us. We want to learn, how we could make this conference even more useful for us from now on.
Dr. Ralph Miarka I www.miarka.com
The Björn
In groups of four: Björn Johannson (2005)
A
B
C
D
Dr. Ralph Miarka I www.miarka.com
Opening
1. What are you proud of that you have done at this conference so far?
1’. What else?
Dr. Ralph Miarka I www.miarka.com
Opening
2. What did you contribute that was helpful for other attendees?
2’. And what else?
Dr. Ralph Miarka I www.miarka.com
Opening
3. Looking back, knowing so much more, what would you do differently now (if you had the chance again)?
3’. And what else?
Dr. Ralph Miarka I www.miarka.com
The Björn - Reflection
What did you find useful about this exercise?
How could you apply it in your retrospectives or daily work?
Dr. Ralph Miarka I www.miarka.com
Solution Focused Attitudes
Who is the expertfor your life?
Dr. Ralph Miarka I www.miarka.com
The “Island Model”
Dr. Ralph Miarka I www.miarka.com
Solution Focused Attitudes
You are the only expert for your own situation!
Dr. Ralph Miarka I www.miarka.com
The “Island Model”
Dr. Ralph Miarka I www.miarka.com
Solution Focused Attitudes
Operate from a “not-knowing” position
Dr. Ralph Miarka I www.miarka.com
Solution Focused Attitudes
Focus on resources
Dr. Ralph Miarka I www.miarka.com
Retrospective Prime Directive
Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.
Norm Kerth
Dr. Ralph Miarka I www.miarka.com
Solution Focused Attitudes
Focus on a better future
Dr. Ralph Miarka I www.miarka.com
Clarify issues and goals
Personal conference retrospective: What would you like to take away after this (short) retrospective to make the remaining conference useful to you? And what else?
A
B
C
D
Dr. Ralph Miarka I www.miarka.com
Positive formulation
“I don’t want…”, “we should stop…”
What instead?
It’s not about the absence of undesired circumstances but the presence of desired ones.
Dr. Ralph Miarka I www.miarka.com
Achievable?
How will you know when you leave the room that you made a small step forward in your desired direction?
Dr. Ralph Miarka I www.miarka.com
Consequences & Meaning
Suppose you achieved your goal, which consequences would it havefor you and for others?
Dr. Ralph Miarka I www.miarka.com
Scales
On a scale of 0 to 10, where 10 means you achieved your goal and 0 means the opposite, where do you stand at the moment?
0 10
Dr. Ralph Miarka I www.miarka.com
Scales
How does it come that you are already there and not at 0? (Suppose you are at 0, what resources do you have that help you to cope?)
0 10
Dr. Ralph Miarka I www.miarka.com
Scales
Where would you like to be? What is different here to the position before? How will you notice that you moved from [x] to [y]? How will others notice that? Suppose you are at [y], what will you do differently? When will you be at [y]?
0 10
Dr. Ralph Miarka I www.miarka.com
Scales - Applications
1. Enhance trust and confidence (by identifying and appreciating what works and how people achieved that)
2. Visualize and utilize existing differences 3. Substantiate goals: create a clear and observable
picture of the future 4. Focus on next steps that are realistic, imagine small
successes and look back how you got there
0 10 34
1
current position
2
(Peter Szabo)
Dr. Ralph Miarka I www.miarka.com
Constellations make a difference
• Put yourself on the line – adopt a clear position with your body
• Feel whether a position is right or not for yourself • Feel the differences between positions now and then • Value your gut-feeling
and let it work with your head together
0 10 34
1
current position
2
Dr. Ralph Miarka I www.miarka.com
Reflection
What is useful to you? How will you use it (this afternoon, tomorrow, next week, …)?
A
B
C
D
Dr. Ralph Miarka I www.miarka.com
Solution Focused Principles
If it works, do more of it.
Dr. Ralph Miarka I www.miarka.com
Solution Focused Principles
If it’s not working, do something different.
Dr. Ralph Miarka I www.miarka.com
Solution Focused Principles
Small stepscan lead to big changes.
Dr. Ralph Miarka I www.miarka.com
Solution Focused Principles
If it isn’t broken,don’t fix it.
Dr. Ralph Miarka I www.miarka.com
Solution Focused Principles
The solution is not necessarily related to the problem.
Dr. Ralph Miarka I www.miarka.com
Solution Focused Principles
No problem happens all the time, there are always
exceptions that can be utilized.
Dr. Ralph Miarka I www.miarka.com
Solution Focused Principles
The language for solution development is different from
the language needed to describe a problem.
Dr. Ralph Miarka I www.miarka.com
Solution Focused Principles
The future is bothcreated and negotiable.