Solavei enrollment process
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Transcript of Solavei enrollment process
Confidential and Proprietary | Page 1
Solavei Enrollment Process Step-by-step guide to become a Solavei Member :)
1. a. Sign Up for Mobile Service b. Social Membership 2. Enroll in the Community 3. How to Invite Your Network 4. Activation Process
1a. Sign Up for Mobile Service!
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-Click on your personalized “I’ve been invited” web link • Once enrolled in the Community, you will also be
able to copy and paste your personalized link to begin your network outreach
OR -Visit the Solavei homepage at http://www.solavei.com to enroll without an invitation
Getting Started – Your Invitation
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Step 1: Begin the enrollment process
Enrollment Process
Click on the “Get Started” button!
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Step 2: Check Your Coverage § Enter the Zip Code of the primary location in which you will be using your phone, and click
Check Zip. § If the Zip Code entered is NOT within
Solavei Coverage, you will receive a message that you are out of coverage. You will have the option to become a Social Member without Service by clicking, Become a Social Member
§ Click Next
Sign Up for Solavei Mobile Service
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Step 3a: Choose Your Device or Use Your Own Phone
§ Purchase a Phone: To select a phone to purchase, click Select under the phone you wish to buy.
§ Use Your Own Phone: To bring your
own phone, select Use Your Own Phone at the top of the page.
Solavei Mobile Service Enrollment
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Step 3b: Bringing Your Own Phone? Validate your IMEI First § To see if your current phone is
compatible with Solavei service, check the IMEI of your device by entering *#06# Send(Call). § If the short code of *#06# does not
produce an IMEI number, your phone is not a GSM device and is not compatible with Solavei.
§ Founding Members were emailed a private code to put into the IMEI boxes to receive “Founding Member” access.
Solavei Mobile Service Enrollment
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Step 4a: Set Up Your Service Plan
§ Assign New Number: System auto-defaults to the option of assigning you a new number with Solavei.
§ To Port Your Number: Select I want to
use my existing number
Solavei Mobile Service Enrollment
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Step 4b: Port Your Number § Port Your Number:
1. Click Proceed 2. Enter your number twice 3. Click Check Eligibility 4. Click Next once eligibility is cleared
Solavei Mobile Service Enrollment
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Step 5: Enter Your Member Information Enter your personal information.
§ Select the Year of Birth prior to selecting the month.
§ Members between 14-17 must have a co-signer and are not eligible to become a Social Member.
§ See Family and Business Options for more information. Select a unique username, email, &
password § This username cannot be changed in
the future. Select a username you are comfortable being known as in the Solavei Community and by your team.
§ Click Next.
Solavei Mobile Service Enrollment
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Step 6: Enter Shipping Information § Enter shipping address for phone and/or SIM.
§ P.O. Box shipping is not allowed. § If your shipping address is different from the
billing address on your credit card: § Call the bank who issued the credit card and
ask them to add a secondary address to the account profile.
§ This cannot be typically done via the bank's website and must be completed via a phone call.
§ Click Next
Solavei Mobile Service Enrollment
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Step 7: Review and Confirm Your Order § Review and confirm your order before
proceeding.
§ Select Agree to Terms and Conditions § Click Process Order § Disable pop-up blocker to ensure proper
functionality
§ Click Pay Now
Solavei Mobile Service Enrollment
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Step 7: Start the Solavei PayCard Enrollment • Congrats! You have officially signed up for Solavei
Mobile Service. Now….It’s time to sign up for your Solavei PayCard.
• Although your member ID will be emailed to you, it is
always a good idea to retain this number.
• WAIT!......You’re not finished! . . .
• Click Continue Enrollment to connect with your sponsor and set up your social networks.
To access your community directly, go to my.solavei.com and enter your
username and password.
PHASE TWO: Solavei Social Enrollment Set Up Your Social Networks & Sponsor
1b. Sign Up for Social Membership Only!
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-Click on your personalized “I’ve been invited” web link • Once enrolled in the Community, you will also be
able to copy and paste your personalized link to begin your network outreach
OR -Visit the Solavei homepage at http://www.solavei.com to enroll without an invitation
Getting Started – Your invitation
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Step 1: Begin the enrollment process
Enrollment Process
Click on the “Get Started” button!
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Step 2: Coverage Unavailable (Social Membership Only) § If the Zip Code entered is NOT within Solavei Coverage, you will receive a message that you are out of
coverage. You can become a Social Member without Service by clicking Become a Social Member § Enter date of birth (Be sure to select Year first) § Click Sign Up
Sign Up for Social Membership
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Step 3: Enter Your Member Information Enter your personal information
§ Members between 14-17 must have a co-signer and are not eligible to become a social member
§ See Family and Business Options for more information
Select a unique username, email, & password
§ This username cannot be changed in the future. Select a username you are comfortable being known as in the Solavei Community and by your team.
§ Click Next
Sign Up for Social Membership
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Step 4: Enter Shipping Information § Enter shipping address for your Solavei
PayCard § P.O. Box shipping is not allowed
§ Click Next
Sign Up for Social Membership
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Step 5: Agree to Social Membership § Select check box after accepting terms § Click Process Order
Sign Up for Social Membership
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Step 6: Review and Confirm Your Order § Review and confirm your order before
proceeding.
§ Select I agree to terms and conditions § Click Process Order § Disable pop-up blocker to ensure proper
functionality
§ Click Pay Now
Sign Up for Social Membership
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Step 7: Start The PayCard Enrollment • Congrats! You have officially signed up for Solavei
Social Membership. Now….it’s time to sign up for your Solavei PayCard.
• Although your member ID will be emailed to you, it is
always a good idea to retain this number.
• WAIT!......You’re not finished! . . .
• Click Continue Sign Up to connect with your sponsor and set up your social networks.
To access your community directly, go to my.solavei.com and enter your
username and password.
PHASE TWO: Solavei Social Enrollment Set Up Your Social Networks & Sponsor
2. Enroll in the Community!
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Step 1: Get Social
§ Sign into the Solavei Community at
my.solavei.com with your Username or Email Address, as well as the password you chose in the enrollment process.
Set Up Your Social Networks & Sponsor
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Step 2: Choose Your Sponsor • If someone invited you, your sponsor will be
pre-populated in this step. • To change sponsors, a small option at the bottom left
of the screen will let you specify a different sponsor.
• If your sponsor is not displayed, a look-up screen will display, giving further options to find your sponsor.
• You will have the ability to select a sponsor from your social network sites or by phone number.
• You can also have Solavei assign you a sponsor.
• Click Next
Set Up Your Social Networks & Sponsor
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Step 3: Confirm Your Sponsor • Click Next
Confirm Your Sponsor
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Step 4: Sign Up To Be A Social Member So You Can Get Paid! • Click Next
Social Member Solavei PayCard Set-Up
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Step 5: Social Member Sign Up • To get your Solavei PayCard, you must
complete the Social Member Sign Up.
• All information, previously entered in the enrollment process, will auto-populate the sign up screen. SSN will also need
to be added. • View the Social Member Agreement
• Select the I agree to the terms and conditions checkbox
• Click Next
Social Member Solavei PayCard Set-Up
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Step 6: Celebrate! • Now, you are an official and fully engaged
Solavei Member.
• To finalize and confirm your member set-up, click next.
Social Member Solavei PayCard Set-Up
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Step 7: Personalize Your Profile • You can change your profile pic by clicking on
the pencil mark over the photo display. • Enter a personal quote or status in the box
below your location.
• Click Next to enter the Solavei Community.
Social Member Solavei PayCard Set-Up
3. How to Invite Your Network!
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1. Once enrolled in the Community, you will also be able to copy and paste your own personalized link to Facebook, Twitter or email. It’s as easy as that!
2. Go to the Solavei homepage at http://www.solavei.com to enroll without an invitation.
3. Log in to the Solavei Community and enroll your network directly.
3 Ways to Invite/Enroll Your Network
4. Activation Process!
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Enter Member ID and Order ID on the Shipping Label
Activation Flow
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Enter SIM Number
Activation Flow
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Porting • To port your number, follow these steps after
calling your old service provider to confirm the following information:
1. Enter SIM number
2. Enter number you are porting 3. Enter Account Number and PIN or
password if applicable 4. Click Finish
• Only select I want Solavei to assign me a new phone number if you do not want to port your number
Activation Flow
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Activation Flow
When your activation is fully completed, this message will appear on the website
When you have completed the process, you will see this:
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Thank you
This Solavei, LLC Presentation (this “Summary”) is the confidential information of Solavei, LLC, a Delaware corporation (“Solavei”). By accepting a copy of this Summary the recipient agrees (1) to hold this presentation and all information set forth in this Summary strictly confidential; (2) not to copy or disclose this Summary or any information set forth in this Summary to any third party without the prior written consent of Solavei; and (3) to return to Solavei this Summary and all copies, if any, in the recipient’s possession promptly upon the request of Solavei. The following are trademarks of Solavei: Solavei, the “Powered by Relationships” tagline, and the Solavei logo.