Map your customer’s

journey across all channels for an integrated view.

Achieve a single view of your

inventory and customers.

Leverage analytics to understand what

your customers are thinking and how to align that

information to your business goals.

Increase customer satisfaction and brand loyalty.

Gain access to the latest tools and technology from industry leaders

while maximizing your ROI.

The retail and consumer product goods (CPG) industry has always been driven by supply and demand. And now technology has created a third factor—consumer experience. Customers are digitally interacting with brands and products every day, as well as the companies that provide them.

So how do you make these experiences consistent and positive across all your channels while gathering insight to create personalized experience?

The key is channel integration—with a consumer driven supply chain and consumer experience incorporated across your physical and digital channels. And at Sogeti, we have the tools you need for success. We can help you manage and integrate your direct and digital channels to gain insight into your customers’ needs.

Because a better customer experience is not only necessary, IT is possible™.

Consumer Products, Retail & Distribution (CPRD) Services

us.sogeti.com

Better customer experience drives better business.

Our Consumer Products, Retail, and Distribution (CPRD) services are designed to help you:

Turning customer insight into customer experience.IT is our business™.

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Information technology allows customer insight and satisfaction to drive business results. And at Sogeti, IT is our business™ to help you succeed in this ever changing market. If you’re ready to build a better customer experience, contact your local Account Executive or visit www.us.sogeti.com to learn how IT is possible™.

• Build applications that use data sets to drive analytics across retail needs such as profitability, sales, and market conditions.

• Gain valuable information on not only your consumers but also your supply chain.

• Leverage our BI Service Center to develop your information strategy with proven methodologies.

• Gain a competitive advantage in mobility and digital customer expertise.

• Achieve seamless order orchestration with multiple fulfillment modes, creative and cohesive campaigns, and the ability to track your sales enablement efforts across all channels.

• Access our global experts, innovation labs, and Center of Excellence for best practices and reusable assets.

• Start your solution with a comprehensive strategy and prioritized roadmap that will guide you to success.

Retail Supply Chain & Consumer Analytics Solutions

Collect, analyze, and manage consumer insights to maximize your results.

All Channel Experience (ACE) Solutions

Understand your customer journey across channels to drive better sales enablement.

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