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Software, Project, Support& Consultancy services

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WEBQUARTERS IFS SERVICES130+ Employees thrive on finding IFS Solutions to your Problems and Challenges

SOFTWAREIFS Licenses and complementary

Microsoft software and services

for a unified IFS ecosystem.

PROJECTSIFS Project Implementation,

Upgrade & Optimisation Services,

for all sized organisations.

SUPPORTGlobal 24/7 IFS Support Services,

providing multilingual 1st & 2nd Level

follow-the-sun Support.

CONSULTANCYAccredited IFS Consultancy Services

providing technical and functional

consultants for your projects.

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As a Certified IFS Channel Partner, our Sales Team can facilitate your purchase from start to finish.

Product experts with industry knowledge, helping to recommend optimal solutions for your business.

IFS SOFTWARE…

SOFTWARE

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As a Microsoft Partner, we are experts in licensing, implementation & rollout.

MICROSOFT L ICENSES…

• Office 365

• Dynamics 365

• Exchange Online

• Microsoft Dynamics NAV/AX

• SharePoint

• Power BI

• Microsoft Azure

• Microsoft Licensing:• Operating system

• Office Standard & Office ProPlus

• Server Licenses (Windows Server, SQL Server,

• Windows User/Device CAL, SQL User/Device CAL

• Microsoft Project

• Microsoft Visio

• Microsoft Visual Studio

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As an Authorized IFS Global Service Partner, WebQuarters has been responsible for many global and regional implementations.

IMPLEMENTATIONS…

PROJECTS

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UPGRADES…

WebQuarters has and continues to perform multiple IFS Applications 10™ upgrades.

Mandatory or latest features and functionality to improve your ways of working, removal of modifications and customisations with standard functionality will improve performance and support of your IFS system.

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MICROSOFT DYNAMICS

NAV/CRM/AX WebQuarters provides system integration and support services to

Microsoft Dynamics ERP and CRM suites. WebQuarters has a

dedicated team of experts who have completed a large number of

Microsoft related implementations for clients operating in a number

of different industries, more specifically Manufacturing & Distribution,

Construction and Health Care.

WebQuarters provides the following Microsoft Dynamics services:

• System Implementation, Rollout, Upgrade

• Outsourced 1st and 2nd line support

• Environment monitoring and maintenance

• Add-on development

• System Audits and Health Checks

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MICROSOFT

POWER BIWebQuarters provides system integration and support

service to Microsoft Power BI. WebQuarters has a

dedicated team of experts who have completed a large

number of Business Intelligence related

implementations for clients operating in a number of

different industries.

WebQuarters provides the following Power BI Services:

• System Implementation, Rollout, Upgrade

• Data Warehouse implementation

• Custom Dashboard designs

• Integration with any data source

• System Audits and Health Checks

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MICROSOFT DYNAMICS

SharePoint & Nintex WorkflowsWebQuarters SharePoint solutions reach far beyond the

conventional use of SharePoint as a document management

platform and intranet. WebQuarters philosophy considers the

use of SharePoint to its full potential in our solutions whether it

be Fast Search, Workflows or Collaboration. WebQuarters

ultimate objective in using SharePoint is to improve business

processes and drive higher business value.

WebQuarters provides the following SharePoint Services:

• System Implementation, Rollout, Upgrade

• 1st line, 2nd line and Extended 2nd line support

• Rights Management Server implementation

• Custom workflow development

• Add-on development

• System Audits and Health Checks

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MICROSOFT DYNAMICS

AZUREWebQuarters has an exceptional Microsoft Azure delivery

team lead by a Senior Solution Architect with MVP credentials.

Combining application development with an Azure hosted environment,

WebQuarters Microsoft development team are experienced in the design,

development and implementation of hosted solutions. The Microsoft Azure

environment provides access to hosted versions of all Microsoft

applications, including SharePoint.

WebQuarters is an Authorised Microsoft Partner and provides hosting and

development services from the Microsoft Azure platform.

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Business interruption, downtime, lack of productivityor having single point of failure issues.

SUPPORT CAN BE…

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SUPPORT

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Enablement, improving capacity, efficiency andfreeing up your valuable resources.

Support should bePeace of Mind!

OR, SUPPORT CAN BE…

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A 24/7/365 quick response Support Centre of resource and excellence adhering to ITIL best practises for service delivery.

No matter what time zoneQuestions, queries, incidents, service requests and change requests are all dealt with according to priority, business urgency and criticality, all delivered to the agreed Service Level.

OFFSHORE SUPPORT…

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Understanding your ways of working, through On-Site Support, ensures we become integrated as part of your extended team.

ONSITE SUPPORT…

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SNA, PULSE and DigEA tools enable clients to baseline, benchmark, shape and define their current As-Is, Could-Be and To-Be states of support.

TOOLS AND METHODOLOGY…

A database of knowledge from 10 years of Global Support services, for more efficient assistance.

WebQuarters boasts an extensive knowledge base captured from previous incidents ready to serve our team and you.

WEBQUARTER KNOWLEDGE BASE…

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SUPPORT TEAM ACTIVITIESW E B Q U A R T E R S – I F S S U P P O R T

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SIMPLE KEY STAGES AND APPROACHW E B Q U A R T E R S – I F S S U P P O R T

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Globally positioned for your requirementsNo matter where you are or what timezone you’re in, we have you covered.

UK & Europe Sri Lanka North America Australia

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Technical, Functional or Managerial consultants in the location you need, speaking your chosen language and experienced with the right skills.

WebQuarters consultants cover the full range of project and business requirements, including Programme and Project Managers, System Architects, Business Analysts, Process Re-engineering Experts, Business Function and Technology Experts.

CONSULTANCY…

CONSULTANCY

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APPLICATIONS WITH IOT…

WebQuarters offers complete bespoke solutions for all your digital requirements.

OTHER SERVICES

We develop applications with the IoT to integrate your infrastructure

with dynamic information management systems to enhance functions

and add value to processes, enabling optimal decision making.

WebQuarters Services include:

• End to end solutions design and development

• Adding smart capabilities into standalone products

• Connecting physical devices with the digital

• IoT Platform selection

• Solution blueprint recommendation

• Analytics, Insights and Report Generation

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MOBILE APPLICATIONS

Our mobile applications team isready to design and build yournextgen mobile application. Completely tailored and user-friendly mobile applications that are

timely, relevant and suited for IOS, Android and Microsoft platforms.

WebQuarters provides the following Mobile Applications Services:

• Development and Creation of applications with the latest technology available

• User Interface design

• Inclusion to Google Play store and Apple App Store

• Integration of database to publish updated content

Some of our Customers

Al RabieIFS APPLICATIONS™ 10 UPGRADE AND SUPPORT

‘Al Rabie had decided to replace IFS with SAP until the WebQuarters team, in particular

WebQuarters CEO Mr. Alan O’Neill, and the PULSE tools helped us re-evaluate our

decisions. The get-well phase convinced our users that IFS was actually fit for purpose,

the results from the PULSE Improvement Initiatives convinced us to invest in IFS

Applications™ 10.

Replacing IFS with SAP would have caused significant BAU disruption and would

require significant investment. Thanks to IFS and WebQuarters, Al Rabie have selected

the right partners to embark on our journey of digital transformation.’

Nisar Ahmed

Chief Financial Officer - Al Rabie Saudi Food Company Ltd

GA TELESISIFS APPLICATIONS™ 10 UPGRADE AND SUPPORT

‘The GATES Leadership Team were nervous about Apps 10 CAMRO as no

other client had gone live with this version and GATES were concerned that

perhaps Apps 10 would also require heavy modifications. The WebQuarters

team used its PULSE tools and methodology to help GATES baseline and

benchmark its people, process and technology, which supported the decision to

conduct a 3 month comprehensive Fit-Gap assessment to establish if IFS Apps

10 CAMRO was fit for purpose.

The WebQuarters Fit-Gap proved successful and it was proven to the board

that IFS Apps 10 was an ideal fit for GATES, and on Sunday 1st September,

WebQuarters and IFS successfully took GATES live with Apps 10 CAMRO.’

Jukka Laurila

President & Director - GA Telesis

The Binding SiteIFS APPLICATIONS™ 10 UPGRADE AND SUPPORT

‘The early signs from the Fit-Gap is proving that IFS Apps 10 is actually an ideal fit

for The Binding Site and even modules such as CRM, Quality and Projects seem

to tick the vast majority of user requirements, although at this juncture the Fit-Gap

is still ongoing and no decisions have been made to keep IFS, as yet.

Without WebQuarters, The Binding Site would have almost certainly decided to

replace the IFS Solution. The Binding Site has been a satisfied Global Support

Customer of WebQuarters for several years, their tools methodology and

approach are enabling The Binding Site Leadership Team to make informed

decisions about the Solution Landscape and Digitalisation Initiatives.’

Tim Hinckley

Head of IT - The Binding Site

Thank you for your attention