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Software Mobile Software «Soft POS»

MARTA.UZ

User guide

«MayaSoft» LLC

2020y.

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Content

1. Annotation 3

2. Terms 3

3. Introduction 3

4. General description of the payment solution «MARTA.UZ» 4

5. App Installation 4

6. Menu of operations 5

7. Operation «Payment» 6

8. The payment process for the Soft-POS solution (contactless payments) 6

9. Operation «History» 9

10. Operation «Return» 10

11. Working in a private account 10

12. List of messages Android Apps 13

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1.Annotation

The document describes the use of the "Soft POS MARTA" mobile app (next-the App) in transactions using bank payment cards of the payment system MARTA.UZ and international payment systems VISA, MasterCard, UnionPay, and HUMO» In addition to the Guide to Working with the App, the document includes a description of the App's Personal Account on the online service on the Internet.

2.Terms • The mobile device - a cell phone or tablet running the Android 8.0 operating system and above. • SoftPos – technology of receiving payments through a smartphone, bank cards contactless method. • Application activation - a set of measures that include procedures for downloading encrypted files from a configuration server; entering a password that decrypts configuration files to get bank card payments. • The app's configuration files - encrypted files that contain the information needed to make payments through a payment server. • Financial transactions - transactions using payment cards, in which funds are debited from the card holder's account and deposition into the account of the trading organization (Operation Payment), or vice versa (Operation Return). • Administrative operations - a set of support operations designed to further monitor the correctness of financial transactions.

3.Introduction

The app is running optionally, by NFC reader on smartphones running Android operating systems version not less than 8 version of the firmware, equipped with communication modules GPRS/3G/4G or Wi-Fi and Bluetooth. In the process, the Application exchanges encrypted information with the terminal and the MARTA.UZ service, which in turn interacts with the bank's processing system. The app is distributed through the official Android app stores - Google Play. The app contains all the

necessary system settings for the correct transactions with bank payment cards.

The app supports the following transactions through banking cards of the payment system HUMO and

international payment systems VISA and MasterCard, UnionPay:

- Payment for goods (services);

- Cancellation of payment;

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- View the history of operations on this device.

- The closing of the business day takes place automatically.

4. The general description of payment system «MARTA.UZ»

The application is loaded into a mobile device (smartphone, tablet) with the Android operating system

and operates in the "SoftPOS" mode. The mode of operation is carried out at the registration stage.

The operating mode provides for data transfer to the server both via the Internet (GPRS, WiFi, etc.) and

via USSD requests (in the absence of access to the Internet). The app automatically chooses how to

transfer. Data between the app and the server is transmitted only in cryptographic encrypted form.

5. App Installation

To install the "MARTA.UZ" app, you must log into Google PlayMarket using your registered Google

account. Use the search to find an app called "MARTA.UZ" and install it in a mobile device, like a normal

Android app.

5.1 App Activation

To access the App, you must run the App and enter a password of at least 8 characters, which must include at least one digit and one letter upper and lower register in the Latin layout. Next, you'll see the introduction of a pin and numbers for simplified access to “Soft Pos” functionality.

5.2 Password screen to activate app

Start the app on your smartphone

Scan the QR code Enter a temporary password and confirm

your password

Set PIN-CODE

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6. Menu of operations

After successful authorization, you go into "PAY" mode; in the top left corner of the app's recommended settings list is based.

After authorization on the smartphone screen is given the opportunity to accept payments.

Payment information filling screen

By activating geolocation in the settings panel, you can track the location of the transactions.

Enter the required amount on your smartphone's touchscreen

keyboard and go "FURTHER."

7. Operation «Payment»

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8. The payment process for the Soft-POS solution (contactless payments)

9.5 A screen of a successful operation on a mobile device

The "DETAILS" button lets you get on the screen of the Smartphone Check-payment

After entering the Pin card code, the app will

share data with the bank, and if the operation is

successful, the smartphone screen displays

"PROVE PAYMENT”.

To complete the operation, click "Complete"

Mobile device displays on the screen

formed payment recipe

To pay, you need to go to the

SoftPOS app, enter the required

transaction amount, then invite

the customer to attach to the

smartphone with NFC contactless

bank card and enter the pin card.

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10. Operation “History”

To display more detailed information you can choose the operation from the list.

Operation “History” is designed to view the history of operations over a period of time. To see the

story of your work with the app, select needed:

- Period (allows you to choose the interval of payments made).

- The type of history (allows you to choose the results: successful operations, all Operations)

11. Operation “Return”

To make a refund, you need to choose the right payment

operation from the list. Cancellation of a successful

operation is possible through the History of Operations. You

need to select the payment operation you want from the

list. After clicking the "Run" button - «TRANSACTION

RETURN» will send a request for a refunds on the card.

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12. Working in a private account

A convenient customer interface with analytics, detailed reports and information on all payments. Order in the personal account of the merchant and the management of the account of the trade organization and service. Registration of administrators of the personal account of the

merchant, granting access to the administrator to the personal

account of the merchant and training of the staff of the trade and

service organization are carried out by specialists of MayaSoft.

A personal account is a web service of the payment gateway

"MARTA.UZ" that gives merchant the ability to manage payments made by customers using bank cards,

which allows access to information about mPOS terminal in MARTA.UZ, at

https://marta.uz/.

9.1 Start Page

9.2 Operations in the personal account

After authorization, the main window of the Personal Account "Admin Panel" opens to the user. In

which you can view and unload reports on the operation of the terminal, as well as provides the

opportunity to track the geographical location of the payment. The "MARTA.UZ" service allows you to

view payment statistics for the selected time, the ratio of successful/unsuccessful payments, receive

detailed payment statistics taking into account one or more selected parameters. Statistics can be

viewed for any selected period.

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MARTA.UZ's personal account provides a merchant with an interface to perform the following operations, The operations section appears on the left side of the window: -Showing statistics of accepted payments on different payment systems. -Distributions of receiving payments by day and payment systems. -Dealing with payments, displaying additional payment information, refunds and partial refunds. -Displaying a registry of accepted payments with the ability to filter by “Status”, “Dates”, “Payment Systems”.

9.3 Operations registry

- On acquiring transactions with flexible filters.

- Customized filter: by type (сrediting/return), card number, transaction time, terminal number, amount

and payment status.

Information on outlets

- Identify efficient and inefficient outlets.

- Analysis of revenue dynamics.

- Transaction details.

- Determining the geolocation of payments

Transaction analytics

- Payment systems information - Determining the type of card - Number of transactions made and rejected

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9.4 List of terminals

Display all "Active" and "Disconnected" terminals. The ability to edit the work environment, provide or

restrict access rights.

9.5 Documentation

13. List of Android App Messages

Confirmed Confirmed, with the honor of identification Confirmed for a partial amount Confirmed, VIP Confirmed, track update 3 Confirmed, account type is indicated by card issuer Confirmed for a partial amount, the type of account is specified by the card issuer Confirmed, ICC update Rejected (general, no comment)

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Rejected, overdue card Rejected, suspected fraud Rejected, card recipient contacts the acquirer Rejected, limited-access card Rejected, acquirer contacts issuer's security department Rejected, permissible PIN attempts exceeded Rejected, contact the card issuer Rejected, link to special terms of the card issuer Rejected, invalid seller Rejected, invalid amount Rejected, wrong card number Rejected, a PIN required Rejected, unacceptable fee Declined, account type can not be requested Rejected, requested feature not supported Rejected, underfunded Rejected, incorrect PIN Rejected, no card record Rejected, transaction not allowed to card holder Rejected, transaction not allowed to terminal Rejected, exceeds the withdrawal limit Rejected, security breach Rejected, exceeding the withdrawal frequency limit Rejected, violation of the law Rejected, card not valid Rejected, invalid PIN block Rejected, PIN length error Rejected, PIN sync error Rejected, suspicion of a fake card Rejected, at the request of the card holder Detain the card, (general, no comment) Detain the card, overdue card Detain card, suspected fraud Detain the card, the receiving party connecting with acquirer Detain the card, limited card Detain the card, the receiving party is contacted by the Security Department of the Acquirer Detain the card, permissible ATTEMPTS of PIN exceeded Detain the card, special conditions Detain card, lost card Detain card, stolen card Detain card, suspicions of card forgery Status message: File successfully completed Status message: File action is not supported by the recipient Status message: Record can`t be found in the file Status message: repetitive record, old record replaced Status Message: File Record Editing Error Status message: File blocked Status message: File action fails Status message: File data format error

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Status message: Recurring record, new record rejected Status message: Unknown file Accepted (for return) Confirmed, no original data of the message Status message: reconciliation of totals, balanced Status message: reconciliation of totals, unbalanced Status message: the amount has not been verified, the results are provided Status message: Total reconciliation is not available Status message: not agreed, results provided Accepted (for administrative information) Status message: Original transaction can't be traced Status message: wrong transaction number Status message: Link number / PAN incompatible Status message: POS photo is not available Status message: requested goods delivered Status message: The request cannot be made - the required documentation is not available The list is ready The list is not ready Accepted (to collect fees) Accepted (for network management) Aviso confirmed, no financial commitment accepted Aviso confirmed, financial commitment accepted Cause of rejection: invalid transaction Status Message: Re-enter the transaction Cause of rejection: format error Cause of deviation: The acquirer is not supported by the switch Cause of rejection: Switching in the process Cause of rejection: Issuer or Switch is not available Cause of rejection: It is not possible to find the destination of the transaction for further routing Cause of rejection: system error Cause of rejection: the card issuer is disabled Cause of rejection: time-out of the card issuer Cause of rejection: Card issuer unavailable Cause of rejection: re-transmission Cause of rejection: It is not possible to trace the original transaction Cause of rejection: reconciliation or checkpoint error Cause of rejection: Wrong MAC Cause of rejection: MAC key sync error Cause of rejection: No communication keys available Cause of rejection: encryption key synchronization error Cause of rejection: software/security error - try again Cause of rejection: software error / security - no action Cause of rejection: message number out of order Status message: request in the process Cause of rejection: a violation of the order of doing business Check the status of the transaction Unknown error Error, processing not found Error, processing is unavailable

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Error, time-out processing Error, incorrect data format Error, wrong package Error, failed to decipher/encrypt Rejected by the core Cancellation of transaction not available Unauthorised Approved Rejected Please enter your PIN Not accepted Processing error Please remove the card Welcome Provide a map Processing The map has been read. Please remove the card Please attach the card Please present only one card Approved please confirm

14. MP-45 terminal`s technical specifications

Technical Specifications

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12. Supplier

The developer and supplier of the App is MayaSoft Limited. (Uzbekistan) Res. Uzbekistan Mirzo Ulugbek

district, Teramasjid st. 4.

info@marta.uz +998 97 454 34 45

Contact details of technical support are available on the Internet link

http://helpdesk.marta.uz

Processor 32-bit high-performance security processor

Memory 8 MB RAM

Display 128*64 LCD-display.

Buttons 10 Digital buttons, 4 functionality buttons, power on and off buttons;

Magnetic card reader Contact Support 2 And 3, Triple Track (optional)

IC Card Reader Support ID-1 IC Card Reader, ability 1, 8/3V/5V of the card

Contactless smart card

reader

Supports for 13.56Mz contactless card reader IC, ISO14443 Type A and

Type B, M1.

Peripheral ports Micro-USB and IC memory card slot, magnetic stripe card slot, PSAM

slot (optional)

Communication interface Message: Bluetooth® 3.0/4.0, sleep and low power mode;

Power and Battery Built-in lithium-ion battery Designed for 500 operations

Indicator LED status light

Sound Built-in beep; Transaction warning

Size 111mm*60mm*12mm;

Вес 68g

Certificates EMV L1 and L2, PBOC 3.0 L1 and L2,