software configuratiom management role n resposnbilities
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Transcript of software configuratiom management role n resposnbilities
Preapared by:Kshitiz Goel
Mahesh PanchalRavindra Nath Sharma
Roshan RangariUtkarsh Khare
Agenda
1) Introduction(Utkarsh)
2) Configuration control board (Ravi)
3) Configuration manager (Mahesh)
4) Configuration item owner(Kshitiz)
5) Configuration librarian( Kshitiz)
6) Configuration Auditor(Roshan)
7) Configuration support manager(Roshan)
8) Person in role(Ravi)
9) Configuration tools(Utkarsh)
3
Configuration Management Roles
1. Control Board: composed of technical and administrative representatives who recommend approval/disapproval of changes to a CI or baseline (e.g., Configuration Control Board (CCB), Internal Review Board (IRB))
2. Configuration Manager:
A configuration manager is responsible for the Configuration Management process and the Configuration Management Database (CMDB). He or she has the create, read, update, and delete permissions on all configuration items in the CMDB. A configuration manager is also a super user for all accounts in a multi-customer environment.
Responsible for identifying configuration items. The configuration manager can
also be responsible for defining the procedures for creating promotions and
releases
3. Configuration Management Officer (CMO):
Implements and maintains the CM system according to the project’s CM Plan. Coordinates, supports, and performs CM activities and reports those activities to the PDL
4
4. Configuration Item Owner:
A configuration item owner has primary responsibility for a configuration item (CI).
5. Configuration Librarian:
A configuration librarian is the owner of the configuration library and manager of all master copies of configuration items (CIs). In a multi-customer environment, a configuration librarian is a super user for the accounts he or she is assigned to.
6. Configuration Auditor:
The configuration auditor can view, modify, or cancel audit schedules and clean up old audit output.
7. Support Manager:
A support manager is responsible for managing relationships between configuration items (CIs) and users that have been assigned to a role.
8. Person in a Role:
A person in a role is a user who has been assigned to a role. The assignment of a user to a role is done by modifying the ld file in LDAP.
Types of roles we thereby define are:
1. the performing role played by the project worker
2. the controlling role of the Quality Control Board that makes decisions regarding requested changes, approves of implemented changes and determines which choices (variants) are to be variable
3. The registering role of the Configuration responsible person, that is a link between the performing and controlling roles, by maintaining list of change requests and making approved changes available for further development
1. Quality Control Board
2. Configuration Manager
A configuration manager is responsible for the Configuration Management process and the Configuration Management Database (CMDB). He or she has the create, read, update, and delete permissions to on all configuration items in the CMDB. A configuration manager is also a super user for all accounts in a multi-customer environment.
A configuration manager has the following responsibilities:• Choose a team of people to support various roles in the process
• Has access to all configuration items in the CMDB
• Ensure the goals of the company are met through the right set of policies and procedures
• Ensure that the team maintains a quick turnaround of requests
Tasks for the Configuration Managers
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Define configuration itemsDefine configuration items
Define promote /release policiesDefine promote /release policies
Define responsibilitiesDefine responsibilities
Set up configuration management systemSet up configuration management system
SCMP following the IEEE 828-1990 standard
Contd…
Maintain an auditable process
Request a set of resources to be maintained in the CMDB
Configure policies and standards
View reports and request
Work with reports
View configuration items
Expand configuration management
Configuration Management job – Configuration Manager Responsibilities
Works to the overall objectives agreed with the IT Services Manager; implements the organization’s Configuration Management policy and standards.
Evaluates existing Configuration Management systems and the design, implementation and management of new/improved systems for efficiency and effectiveness - including estimating and planning the work and resources involved, and monitoring and reporting on progress against plan.
Proposes and agrees scope of the Configuration Management processes, function, the items that are to be controlled, and the information that is to be recorded. Develops Configuration Management standards, Configuration Management plans and procedures.
Continued….
Mounts an awareness campaign to win support for new Configuration Management procedures.
Ensures that changes to the Configuration Management methods and processes are properly approved and communicated to staff before being implemented. Plans, publicizes and oversees implementation of new Configuration Management systems.
Arranges recruitment and training of staff. Trains Configuration Management specialists and other staff in Configuration Management principles, processes and procedures.
Evaluates proprietary Configuration Management tools and recommends those that best meet the organization’s budget, resource, timescale and technical requirements.
Creates and manages the Configuration Management plan, principles and processes and their implementation. This includes CI registration procedures; access controls and privileges. Ensures that the
Correct roles and responsibilities are defined in the Configuration Management plans and procedures.
“An aggregation of hardware, software, or both, that is designated for configuration
management and treated as a single entity in the configuration management
process.”
Software configuration items are not only program code segments but all type of
documents according to development, e.g
All type of code files
Drivers for tests
Analysis or design documents
User or developer manuals
System configurations (e.g. version of compiler used)
In some systems, not only software but also hardware configuration items (CPUs,
bus speed frequencies) exist!
3. Configuration Item Owner
Finding Configuration Items
Large projects typically produce thousands of entities (files, documents,
data ...) which must be uniquely identified.
Any entity managed in the software engineering process can potentially
be brought under configuration management control
But not every entity needs to be under configuration management control
all the time.
Two Issues:
What: Selection of Configuration Items
What should be under configuration control?
When: When do you start to place entities under configuration
control?
Finding Configuration Items (continued)
Conflict for the Project Manager:
Starting with CIs too early introduces too much bureaucracy
Starting with CIs too late introduces chaos
Some items must be maintained for the lifetime of the software. This includes
also the phase, when the software is no longer developed but still in use;
perhaps by industrial customers who are expecting proper support for lots of
years.
An entity naming scheme should be defined
so that related documents have related names.
Selecting the right configuration items is a skill that takes practice
Which of these Entities should be Configuration Items?
Problem Statement
Software Project Management Plan
(SPMP)
Requirements Analysis Document (RAD)
System Design Document (SDD)
Project Agreement
Object Design Document (ODD)
Unit tests
Integration test strategy
Database description
Input data and data bases
Source code
Executable program
API Specification
Test plan
Test data
Support software (part of the product)
Support software (not part of the product)
Operation and installation manuals
User manual
Administrator manual
Possible Selection of Configuration Items
Problem Statement
Software Project Management Plan
(SPMP)
Requirements Analysis Document (RAD)
System Design Document (SDD)
Project Agreement
Object Design Document (ODD)
Unit tests
Integration test strategy
Database description
Input data and data bases
Source code
Executable program
API Specification
Test plan
Test data
Support software (part of the product)
Support software (not part of the product)
Operation and installation manuals
User manual
Administrator manual
“The project” CI
Models Subsystems Documents
Object Model Dynamic Model
Database User Interface
. . . .
Code Data Unit Test
RAD ODD
. . . . . . . .
. . . .
“The project”
Configuration Item Tree
Configuration LibrarianA configuration librarian is the owner of the configuration library and manager of all master copies of configuration items (CIs). In a multi-customer environment, a configuration librarian is a super user for the accounts he or she is assigned to.
A configuration librarian has the following responsibilities: Make sure the CIs registered in the database are correct and up to date Configure discovery Create CIs Update a CI instance Delete a CI Register a new CI Transfer ownership of a CI Transition a CI state Assign or remove CIs to or from an organization Create extended attributes for a CI type
View CIs
Generate a configuration management report
4. Configuration Auditor
The configuration auditor can view, modify, or cancel audit schedules and clean up old audit output.
The audit process asks and answers the following questions:
Has the change specified in the ECO been made? Have any additional modifications been incorporated?
Has a formal technical review been conducted to assess technical correctness?
Have software engineering standards been properly followed?
Has the change been highlighted in the SCI? Have the change date and author been specified?
Have SCM procedures for noting the change, recording it, and reporting it been followed?
Have all related SCIs been properly updated?
Types of Configuration Audits
Physical configuration audit (PCA):
An audit conducted to verify that a configuration item, as built, conforms to the technical documentation that defines it.
Functional configuration audit (FCA):
An audit conducted to verify that the development of a configuration item has been completed satisfactorily, that the item has achieved the performance and functional characteristics specified in the functional and allocated configuration identification, and that its operational and support documents are complete and satisfactory
Configuration Audits and Reviews
Configuration audits consist of reviews where the CM process or a product configuration is compared to requirements to determine if those requirements are being met.
CM Process Audits:
The quality management office (QMO) conducts these audits
Process audits confirm the CM process is being followed.
They examine the manner in which the CM activities are performed against the documented procedures.
CM Baseline Audit:
The CMO works with the Lead Integrator and the QMO to conduct a baseline audit for each release
This baseline audit verifies the release contents are complete.
Operational Readiness Reviews (ORR): The CMO works with Systems Integration and Test to participate in release Operational Readiness Reviews.
The ORR membership determines the status of release activities and the approval when a release will be moved into the operational environment.
For each audit or review the plan has to define: Objective The Configuration Items under review The schedule for the review Procedures for conducting the review Participants by job title Required documentation Procedure for recording deficiencies and how to correct them Approval criteria
5. Support Manager
A support manager is responsible for managing relationships between configuration items (CIs) and users that have been assigned to a role.
The following tasks belong to the support manager:
View CIs assigned to organizations and people in the organizations
Restrict configuration item access by organization
Person in a roleA person in a role is a user who has been assigned to a role. The assignment of a user to a role is done by modifying the dif file in LDAP.
A person can be assigned to one or more of the following roles: Configuration Manager
Configuration Librarian
Configuration Item owner
Configuration Auditor
Support Manager
The following Configuration Management Database (CMDB) read permission is required for any person in a role that needs to perform updates to configuration items in the CMDB. The CMDB admin permission is required for any person in a role that needs to assign people in roles to CIs.
Tools for Software Configuration Management
Software configuration management is normally supported by tools with different functionality.
Examples:
RCS
very old but still in use; only version control system
CVS (Concurrent Version Control)
based on RCS, allows concurrent working without locking
http://www.cvshome.org/
CVS Web: Web Front-end to CVS
Perforce
Repository server; keeps track of developer’s activities
http://www.perforce.com
Clear Case
Multiple servers, process modeling, policy check mechanisms
http://www.rational.com/products/clearcase/
Plastic SCM - Software Configuration Management Tool
A Software configuration management solution often contains the following components:
• Configuration Identification- which means that you can tell which body of source code you are working with
• Configuration Control- which involves controlling the release of a product and changes to it throughout its lifecycle so that you can create consistent baselines of that product,
• Status Accounting and Auditing- which means that you can record and report on the status of components and change requests to help you to measure some aspects of quality and change.
• Review- to validate the completeness of a product and to help you maintain consistency among the components.
• Build Management- to help you to create and maintain a repeatable construction process.
• Process Management- to ensure that the organization’s development processes are followed by those developing and releasing the software.
Plastic SCM.PDF