Software Asset Management - License Dashboard · Software Asset Management Are you monitoring the...
Transcript of Software Asset Management - License Dashboard · Software Asset Management Are you monitoring the...
Software Asset ManagementAre you monitoring the true value of your SAM program effectively?
Sean A Robinson
Objectives
• Identify which areas of SAM should be monitored
• Map the SAM business functions to the correct key stakeholder
• Report the right information to the right persona
• Ensure each stakeholder recognizes the value achieved by SAM
Current State
Outcome: Effective License Position (AKA ELP)
Input: Discovery and License Entitlements
Beneficiary: License/SAM Manager, Vendor and Reseller
Value: Compliance
MOST SAM PROGRAMS REPORT ONLY A SMALL PERCENTAGE OF THE OVERALL VALUE
Does the ELP really deliver value?
Corporate Governance
Staff Productivity
Asset Management
License Optimization Deployment Rationalization
License Re-harvesting
Vendor Relationship
Financial Management
Risk Management
Business Functions
• Organization Management
• Company Law, Financial Diligence, Employee Protection, Risk Management
• Asset Management & IT Support
• Device Control, Software Deployment, Capacity Management, End User Support
• License Management
• License Archive, License User Rights, Compliance Reporting
• Purchasing & Finance Management
• Contract Management, Maintenance Renewals, Budget Management, Cross Charge
Stakeholders
C-Suite
What’s important?
• Business profitability
• Business efficiency
• Cost minimization (Financial control)
• Asset governance
• Maximizing assets consumption
• ROI on IT assets
• Reputation
• Competitive advantage
SAM Delivers
• Strong corporate governance
• Improved IT asset consumption
• Increased staff productivity
• Reduced disruption
• Enables informed decision making
• Reduces unnecessary expenditure
• Mitigates operational risks
• Increase enterprise-level productivity
Business Function: Organization Management
SAM & License Manager
What’s important?
• Ability to demonstrate software compliance
• Awareness of estate coverage
• Confidence in the accuracy of the data
• To understand the organizational impact of vendor changes
• Archive and maintain proof of licenses
• Able to track and maintain license renewal
• To understand license surplus and availability
• Optimized License consumption
• Ability to pin point the cause of compliance issues
• To be able to report timely and accurately
SAM Delivers
• Process to ensure all proof of licenses has been achieved effectively
• Generation of Effective License Positions (ELPs)
• Consume license entitlement efficiently
• Monitor usage of deployed assets
• Report opportunities to optimize license costs
• Report compliance issues and pinpoint cause
• Monitor SAM objectives and report performance
• Continued improvement of SAM processes
Business Function: License Management
IT Manager & Support Manager
What’s important?
• Clear understanding of IT estate
• Visibility and control of virtual server environment
• Product standardization
• Timely project delivery
• Reduction in wasted time
• Control the provision of cloud based solutions
• Adherence to good asset governance
• Comply with mobility & business continuity
SAM Delivers
• Comprehensive view of IT estate down to device
• Understanding of estate with software deployment
• Enable project cost saving and budget maximization
• Assistance to maintain control of corporate governance
Business Function: Asset Management
Purchasing & Finance Manager
What’s important?
• Maintaining purchasing license agreements
• Monitoring and adherence to vendor T&C's
• Best commercial arrangements
• Maximize annual cost savings
• Track anniversary of software renewals
• Monitor and control of SLA's
• Proactive notifications of pending renewals
• Ability to manage cross charge requirements
SAM Delivers
• Contract and purchasing agreement register
• Tracking of all software license expenditure
• Reports illustrating IT asset spend
• Processes that improve vendor relationships
• Accurate data to enable confident purchasing decisions
• Notifications of maintenance renewals
Business Function: Procurement & Finance
Summary
• To achieve effective SAM, all stakeholders must derive value from the processes implement.
• SAM information must be relevant and always accessible.
• ELP is today’s buzz word, but it only delivers a fraction of the overall value.
• Monitor and report all value outputs and SAM will be recognised as a Tier 1 business function.
• Failure to report all value outputs, will degrade the SAM program and lead to reduced investment.
Financial & Illegal Exposure!
Q&A
Thank You