SoftLayer Overview for customer Dec 2015

© 2014 IBM Corporation IBM Confidential 1

IBM SoftLayer: Overview

Rachael BoucherSoftLayer Solution Sales

IBM Cloud: Think it. Build it. Tap into it.

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SoftLayer is an Infrastructure-as-a-Service cloud

• SoftLayer is an IaaS cloud acquired by IBM in July 2013• SoftLayer is an easy on-ramp, especially for Fortune 500 companies, to adopt

cloud• Founding principles: Innovation, Empowerment, Automation, Integration• 23,000 leading edge customers in 140 countries

• 4 minute SL Video: June 18, 2015

https://www.youtube.com/watch?v=hcoruJ-qSQ0&feature=youtu.be


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Integration with IBM

Public. Private. Dynamic Hybrid.

Enabling business transformationBusiness Process

as a Service

SmarterWorkforce

Smarter Cities

Smarter Analytics

Smarter Commerce

Watson Solutions

Software Solutions

BlueMix

IBM CloudManaged Services

Marketplace of high value consumable business applications

Softwareas a Service

Composable and integrated application development platform

Platformas a Service

Enterprise class, optimized infrastructure

Infrastructureas a Service


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Information Technology Service Models

Client ManagedProcure, Own, Install & Manage [CAPEX]

Vendor Managed in the CloudOn-Demand as a PAYG term price [ OPEX]

ApplicationsDataRuntimeMiddlewareO/SVirtualizationServersStorageNetworking

TraditionalOn-Premise


IaaS


SoftLayer



Managed IaaSManaged


CMS


PaaS

Platformas a Service

Bluemix


SaaS

Softwareas a Service

SWG Solutions

Customization, higher costs, slower time to valueStandardization, lower costs, faster time to valueStandardization, lower costs, faster time to value

Clie

nt M

anag

edVendor M

anaged in the Cloud


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IBM is the only global cloud provider that can provide Enterprise clients with the choices to have the right workload in the right cloud

13 data centers or in your data center

Man

aged

S

ervi

ces Managed Application Service

Infra

stru

ctur

e S

ervi

ces

Orchestration and Patterns (Software Defined Environments)

SoftLayer Datacenter and Network Backbone

Bare MetalShared Virtual

Dedicated Virtual

SoftLayer

Managed VirtualShared Virtual

IBM Cloud Managed Services

Power, Mainframe, or x86

Integrated Managed ServicesHybrid

Select Services à la Carte or Ready-packaged

SecurityOS Patch Monitoring Backup …

Automated Modular Management

27 data centers

SAP, Oracle and other ERP, HR, Finance, Enterprise Industry/applications e.g. Retail, Banking, etc.


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Enterprise Clients on SoftLayer


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SoftLayer, an IBM company, challenges the norm for cloud providers that all resources are shared and virtual. SoftLayer gives our Enterprise clients choices

The initial cloud revolution was based on assumptions such as:

All resources are virtualized

All resources are shared

But cloud computing needs have evolved.

SoftLayer® embraces the idea that:

… virtualization is a choice with a flexible set of options

… resources can be shared, dedicated or mixed

But you have the ultimateCHOICE


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Competitive Differentiators: What Makes SoftLayer Different?

PerformanceConsistent

compute power and a high performance

global network for self-service IaaS.

FlexibilityA range of options - bare metal, virtual

server instances and private clouds

support a dynamic hybrid cloud strategy.

ControlSelf service or

fully managed with a full featured Infrastructure Management System

and robust APIsto support a dynamic

cloud strategy.


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SoftLayer offers a broad portfolio of infrastructure choices to help you achieve greater business agility Performance &

Flexibility

Reserved

Bare metal with your own stackFor high input and output (I/O)-intensive apps, databases, big data

Shared virtual environment

For unpredictable, seasonal or research and development workloads

Dedicated virtualized environmentDesigned to be ideal for enterprises

Any compute and storage combination at any time is available in three models


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Global DC and Network Footprint

Over 28 global locations with

geographic disperse

network PoPs

Carrier grade private

network with over 2,000

gbps of connectivity

Performance


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Server Racks

PowerBattery Backup

Generators

Security

Network

Storage

Environmental Controls

Server Racks

PowerBattery Backup

Generators

Security

Network

Storage


Server Racks

PowerBattery Backup

Generators

Security

Network

Storage


Server Racks

PowerBattery Backup

Generators

Security

Network

Storage


Data center pod designEach data center consists of four or more “pods.”

Server Racks

PowerBattery Backup

Generators

Security

Network

Storage


Each pod includes:

• 10,000 ft2

isolated zone

• 2 megawatts(n+1 power)

• 150 racks

• 4,000 physical nodes

• Firewalls,load balancers,and storage


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SoftLayer provides a choice to have the right tier storage for your application needs

Object Storage

Block Storage

File Storage

Software Defined

▪ Pay-as-you-go pricing▪ ideal for archive, streaming media, web and static content

delivery▪ Searchable and taggable▪ Replicated to at least three servers in each DC▪ Accessible via customer portal or REST API

▪ Block level access with HA and redundant MPIO iSCSI connection

▪ Ideal for high I/O app requiring predictable levels of performance

▪ Snapshot capabilities as well as replication options to another SL DC over the private network

• File Level storage• Ideal for archival, backups, and less frequently accessed

files• No replication options• Enterprise storage only accessible from SoftLayer

servers

• iSCSI SAN and NAS access, Installed on Bare Metal with local disks

• Customer controls all aspect of storage• Single tenant environment• Supports thin provisioning, I/O optimization, replication,

encryption


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SoftLayer features a granular API designed to offer you more control over your cloud environment for increased productivity and security

Developers and administrators can:• Directly access more than 240 back-end services through more than 3,400 API

methods• Control APIs at the function level, not just by pre-defined classes of APIs, for

greater security• Build auto-scaling environments for on-demand growth

Performance, control and flexibility

IT management tools Hardware

Custom applications Software

SoftLayer portal Services

Softlayer Data CenterAPI


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SoftLayer built-in automation through standardization helps accelerate responsiveness and reduce risks

Performance & Control

Data center A

Data center B

Standardization for uniform deployment of workloads across data centers Building of ‘pods’ that consist of standard deployment of servers, power and ancillary services

Automation manages provisioning as well as operational and business management processes for faster time to market


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Data center Pod Rack Rack unit Power portPlus Audit trail of all actions and

access to resources

With SoftLayer,you know:

Network port Server NIC controllers Firmware Serial numbers

SoftLayer is designed to offer complete transparency from network topology down to the hardware

With other cloud providers, you may only know:• Zone• Maybe the data center

Control

The resulting visibility means you can have more control over your application and its performance—as well as security and compliance management


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Predictable billing offers greater control over budgeting for your infrastructure needs

• Order services on demand for what you need• Pay for what you use, hourly or monthly contracts• No long-term commitments or “surprise” usage fees• No additional charges for compute cycles per second, or

bandwidth usage for inbound and outbound – Systems come with 500 GB (bare metal) and

250 GB bandwidth outbound– All private network traffic and public inbound

traffic is unmetered, and is included at no additional cost

• Price includes support – You can contact support personnel around the clock

via ticket, chat or voice at no extra cost. Some providers charge extra or don’t provide any support unless you are one of their primary accounts

Control and flexibility


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SoftLayer supports deployment of regulated workloads through extensive compliance and clear delineation of roles and responsibilities

SoftLayer cannot access customer data– Only customers control movement of their data

SoftLayer offers comprehensive security services, across the IT infrastructure Dedicated and private clouds are well suited for regulated workloads Strict physical and operational security controls are in place in data centers SoftLayer is compliant with major industry and regulatory standards

Targeted for 2015

US Government standard SP800-53

PCI SAQ

PCI ROCPCI AOC

SoftLayer Overview for customer Dec 2015

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