Soft age 6 service modules

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SoftAge Rated as Best Medium Enterprise-2011 in IT/ITes by D&B and Axis Bank

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SoftAge Service Module

Transcript of Soft age 6 service modules

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SoftAge

Rated as Best Medium Enterprise-2011 in IT/ITes by D&B and Axis Bank

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SoftAge : Facts and figures

Founded in 1994 and got its Limited status in year 2000Core competency: Document Management ServicesExpertise: End to end Document Mgmt solution for TelecomProcesses 400,000 documents per day across IndiaProcessed over 300 Million files till date900 Million documents stored in warehousesEmployee strength: 9000 plusOperations from 72 Hub Offices and Document WarehousesIndustry served: Telecom, Financial Institutions, Banks & GovtTurnover: $ 25 MillionISO 9000:2008 Certified and member NASSCOM & PRISM Intl.Rated as Best Medium Enterprise-2011 in IT/ITes by D&B and Axis Bank Global presence: India, UAE, Kenya

About UsAbout Us

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When talking about Document Management Services at SoftAge, it could be broadly divided into six modules:

ProcessProcess

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CollectionCollection

Document collection from client site or client point of salesFirst level of Audit of documents as per stipulated normsIncomplete or objectionable documents handed backDelivering/courier accepted documents to Hub Office

Start

Collection from Point of Sale/ Client

First level Audit

Rejected

Accepted

Document sent to HUB Office/ Warehouse

Maintaining Database for Reporting

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AuditAudit

Document receiving at Hub Office Courier trackingReconciliation of documentsSecond Level Audit and VerificationDocuments handed over for data entry/scanning/storage/client

Start

Document Receiving& Courier Tracking

Accepted

Reconciliation of Documents

Documents Audit

Reconciliation of Documents

Handed over for data entry/scanning/storage/client

Rejected

Maintaining Database for Reporting

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ScanningScanning

Document Bar Coding Preparation for scanningScanning of documentsIndexing of imagesQuality monitoringImage uploading on serverDocuments handed over for data entry/storage/client

Start

Bar coding & Preparation for Scanning

Accepted

Scanning and Indexing

Quality Monitoring

Images Uploading

Handed over for data entry/scanning/storage/

client

Rejected

Maintaining Database for Reporting

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Data EntryData Entry

Data entryDigital TranscriptionData AuditQuality monitoringData delivery/uploadingGenerate customized reportsDocuments handed over for storage or to client

Start

Data Entry

Accepted

Data Audit

Quality Monitoring

Data Uploading / Delivery

Handed over for storage/client

Rejected

Maintaining Database for Reporting

http://119.115.119.66.130/sublimedemo

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StorageStorage

Receiving and reconciliation of documentsSorting and packaging of documentsAllocation of carton number and barcodeAllocation of storage locationMaintaining Database

Start

Receiving & Reconciliation

Storing & Packaging

Allocation of Storage Location

Maintaining Database for Reporting

Allocation and carton number & Barcode

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RetrievalRetrieval

Receiving retrieval request for : Legal purposes Regulatory Query purposes Bulk retrieval for any reason

Searching the databaseLocating DocumentRetrieving DocumentUpdating Database Delivering to requester

Start

Request for Retrieval

Accepted

Updating database & Document delivery

Searching database

Locating the document

Document receiving

Placing at original place& Updating database

Timer is set at the time

of document hand over.

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Sound and tested verification - digitization – archival & retrieval process Expertise of 10 years in telecom Document ManagementUp to the mark technology/softwareCapable of handling high volume dataCapacity of handling fluctuation in volumeChecks and controls at every levelReliable document management partner

Why Why SoftAgeSoftAge??

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Q&AQ&ASessionSession

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Thank you !

Email at : [email protected] www.softageindia.com

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