Socitm Highlights July 2015

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Highlights

July 2015

Highlights: July 2015

Welcome to Nadira Hussain!Nadira’s three aims for her year as Socitm President are:

• Membership – building corporate membership

• Women in IT – encouraging young women to start careers in IT

• Shared Services – learning from those who’ve ‘been there and done it’


Socitm Annual Conference 2015

● ‘Reform to Revolution’● 19/20 October 2015● King Power Stadium (Leicester City Football Club)● Join over 400 ICT/digital colleagues for learning and networking● #socitm2015


Socitm Scotland Conference

24 November Dynamic Earth, Edinburgh● Theme: ‘Unleash the Power of

Data’● Includes first Socitm Scotland

Annual Gala Dinner● Plus 2015 Scottish Top Talent

Programme graduation● #socscot15


Socitm Assessment Services (SAS)New member services package • Four new, low cost, self assessments targeting

1. Service Cost Assessment How do you cost compare with others?

2. Service Quality AssessmentHow do your customers feel about your service?

3. Digital Maturity Assessment Where are you on the ‘digital journey’?

4. IT Maturity Assessment How mature is your ICT service management & practice?

• Can be purchased individually at £1495 or....as a package with prices banded as per table

Fee Band Net current revenue Fee (exc. VAT)expenditure of organisation

1 Under £20m £1,4952 £20m and over £1,9853 £100m and over £2,4504 £200m and over £2,9755 £400m and over £3,4756 £1,000m and over £3,995


Benchmarking User Satisfaction“I now have the evidence I need to support my advice”

Series 47● Start registration - 1 July 2015● Open Internet survey from - 10 Aug 2015● Close registration - 19 October 2015● Close Internet survey - 13 November 2015● Results issued - 25 November 2015● Workshop Scotland - 2 December 2015● Workshop UK - 8 December 2015


Benchmarking: Find Out More...

Are you missing out on a proven tool for making savings and service improvements?


Even Better connected!

Key enhancements:● Creation of web publishing platform for results and

commentary, each council able to access its own results

page - beta launch Autumn

● Year-round data collection and publishing rather than 1 March ‘big bang’

● Focus on digital performance of individual services (eg planning, waste &

recycling) as well the corporate website

● Survey method will continue, with focus on ‘top tasks’, usability (desktop

and mobile), accessibility, digital engagement, and web management

New partnership with Boilerhouse Media


Socitm Insight ReportsLiving with austerity: making hard choices for ICT investmentThe audience for this report is a broad church. It is mainly written for those who manage public sector ICT functions, whatever their title. It has messages for every policy maker, as digital should be all-encompassing in order to cope with the challenges ahead. Similarly, there are messages for every top management team and all heads of service.


Socitm Insight ReportsTowards the digital council: progress report For top management teams(based on Better connected 2015)

• Becoming a digital council• Website performance: tasks• Website performance: usability• Mobile access• Digital engagement• Redesigning your website: approach with care• Better connected 2015 headline results


Socitm Insight ReportsFlexible and mobile working: ‘I should CoCo!’‘Flexible working has moved on from piecemeal implementation of home working, flexitime and hot desking. For progressive organisations, it is now part of the strategy to compete and survive; increasing productivity, cutting costs, serving people better, operating sustainably and contributing to corporate social responsibility’


Socitm Insight Briefings• Mar (75) - Demand management: a role for the

ICT function?

• Apr (76) - Responding to austerity: is your ICT governance fit for purpose?

• May (77) - Better connected intranets: is this now, at last, the time to engage?

• Jun (78) - Sentiment analysis: a useful technique?


Socitm IT Trends Survey● New Socitm Research team survey into cloud

computing services

● In association with Socitm Gold Partner Civica

● Launched at Socitm Spring Conference

● Available for Socitm members to download at www.socitm.net


Focus on Member BenefitsFour key benefit areas:• Professional Development• Peer Support• Sector Representation• Research & Improvement

New member benefit-focused website is now in beta phase:• Digestible, integrated, personalised• View beta site and register for beta

programme at: www.beta.socitm.net


Partnership with Knowledge HubAiming to create:• More member engagement across

all benefit areas• More opportunities for peer-to-peer

networking

Initial groups launched at Spring Conference:• Member networking incl Policy• 12 x Socitm regions• PSN Solutions• Socitm Insight• Socitm Supplier Partnership Programme• Open group for non-members interested in Socitm


Skills Framework for Information Age

New Self-Assessment Tool for Socitm members

• Internationally recognised framework• Being used in over 200 countries• Can assess skills & plan professional developments• Used to define role profiles & job descriptions• V6 released 1 July 2015 to include digital skills• 7 levels of responsibility• 97 different skills across 6 categories • A SFIA profile shows your IT competence and Socitm post-nominals


In Our View - Members’ MagazineExclusive to members● Latest issue no 5, Spring 2015● Summer issue out mid-July● Download from Socitm website● Choice of digital formats● Advertising opportunities for supplier partners

Twitter conversation: #InOurView

Please tell us what you think: [email protected]


PSN Support

• SAG crowd funding has enabled a Knowledge Hub group with dedicated support

• Introducing Mark Brett, Socitm’s Information Assurance Advisor:- Facilitator of the Knowledge Hub group- Developing case studies- Providing briefings and blogs- Link to LG PSN Programme board

knowledgehub.local.gov.uk/group/socitm-psn


PolicyHealth & Social Care Programme● Summits and regional workshops● Reports● Future plans?

PSN Solutions● Programme board● Socitm Knowledge Hub Network group● Dedicated resource to: - facilitate knowledge sharing - develop case studies - disseminate practice to regions - resolve issues


PolicyOpen systems alliance● Accelerate public sector innovation and enable delivery of digital

services● Create conditions in which open standards and open source products

and services will be co-created and shared by local government● Building alliance of key stakeholders (people , communities and

organisations)

Socitm Annual Conferences planning● 2015: focused on reform, open platforms, open systems, open data and

APIs● 2016: joint event with Major Cities of Europe and LOLA, focused on UK

and international experience of building smart places/communities


Socitm Research Award● Founded by Graham Williamson, former IT

head at Argyll and Bute● Support for a research-based work

experience project in the UK or abroad ● Public or third sector context● Previous winners travelled to US and

Singapore● Present your findings at the 2016 Socitm

Annual Conference

Interested?Your professional background and your proposed research topic please to: [email protected]


Socitm Leadership Academy

● New initiative to spread best practice in leadership● Incorporates ‘Top Talent’ programme● More information at www.socitm.net


Socitm Advisory/Protocol Policy Systems

● Joint venture formed between Socitm and Protocol Policy Systems

● Take a policy development and deployment project down to 8 weeks from 2+ years

● Recognised in local government sector in Australia & New Zealand for IT policy systems

● Unique mapping to standards, PSN, ISO27002 & PCI DSS v3

● Swindon BC first UK site and case study● Opportunities to collaborate to reduce costs

Contact Russell Francis M: 07769 338003 E: [email protected]


Virtual Chief Digital Officer Being digital starts and ends with the needs of the customer. This must involve the re-thinking of all the internal processes. Challenging existing ways of working is a major culture change for all organisations

Topic Principle1 Customer

ExperienceFocus on the customer and savings will follow

2Engagement Use ‘digital first’ for

engagement with citizens and customers

3 Ways of Working

Adopt digital techniques for internal working practices

4Service Redesign

Redesign services from first principles taking advantage of digital technologies

• Coaching, advisory & support service• Dedicated senior resource• Access to leadership skills as

required• Minimum 6 months• Average of £1500 per month


Socitm Interim ServiceWhen additional resources or skills are required...

Socitm has developed an interim placement service to complement its existing Advisory services, helping to address this challenge for our members and their organisations.

More information: [email protected]


Bear with me...

• Socitm app• Masterclasses• SFIA self-assessment• Leadership coaching & mentoring• Leadership workshops• In Our View members’ magazine• Third sector corporate membership• LG shared services corporate

membership• ‘Filterable’ membership directory • Advisory services


Get the Socitm AppDeveloped in partnership with governmentM,the Socitm app gives you access to our:

● News ● Reports ● Event information (with reminder setting facility) ● Social media ● and new content on the way …

Also allows you to rate the speakers and sessions during ourAnnual, Spring and Scotland Conferences.

https://socitm.ombiel.co.uk/get


Corporate Membership for 2015One invoice to Head of IT Service● Insight at appropriate band● 10-25 memberships with roles (can also

be accredited)● Socitm Annual Conference ticket● Preferential rates on selected Socitm

services

Public Sector

Band Memberships Price

1 10 £1195

2 12 £1515

3 15 £1825

4 17 £2155

5 20 £2475

6 25 £2795

Also available to shared services on a case-by-case basis


Supplier Partnership ProgrammeGold● Limited to 20 premium places● £13k saving £14,045

Silver● Ideal for SMEs● £7,500 saving £7,330

Bronze● Suitable for small companies● £995 saving £1,625

Contact: [email protected]


Find out more

We are happy to speak to or visit any member/organisation interested in

knowing more about Socitm.

Public Sector:[email protected]

07887 624 678

Private Sector:[email protected]

07889 665 063

Socitm Highlights July 2015

Government & Nonprofit

Transcript of Socitm Highlights July 2015