Social Selling: It's About the Listening, Not the Talking
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Transcript of Social Selling: It's About the Listening, Not the Talking
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Our SpeakersBryan Kramer, is a Social Business Strategist and CEO of PureMatter where he’s led his agency to consistent growth over the last 10 years earning a spot as one of Silicon Valley’s fastest growing private companies by the Silicon Valley Business Journal. Bryan has been listed as the 43rd most talked about marketer by global senior marketers in a report study via LeadTail, #26 by Kred as a Global Top CEO Influencer on Social & as one of The Top 50 Social CEOs on Twitter in the world by HuffPo @bryankramer
Robert Moore is Co-Founder & President of Internet Media Labs. Internet Media Labs is single minded in our focus building technology & services that drive relevance in social media & the enterprise. We connect businesses and brands with consumers, enabling them to build, manage & maintain meaningful relevant relationships and engagement at scale. @MediaLabRat
Tami Canizzarro is Global Director of Marketing, Social Business at IBM. Tami is responsible for driving IBM’s Smarter Commerce initiative and working with companies to better connect with today’s always on customers. Her organization oversees global marketing activities for IBM Industry Solutions Division, which includes communications, channel development, demand generation, digital and social media. Tami has a passion for digital marketing and speaks internationally on the topics of Digital Marketing & Social Business. @tamicann
Robin Carey founded Social Media Today LLC, a media company which brings together many of the world’s best thinkers about business and policy topics, in 2007. Prior to that, she ran her own media consulting company for 16 years, and worked with Time Inc, Newsweek, BusinessWeek and Ziff-Davis. She leads a team that curates web-based content about social media and other topics, speaks frequently about social media and business. @robincarey
5 Steps to Social Selling
1. Build your personal brand identify to become an influencer.
2. Get to know your prospects before you walk in the door.
3. Listen to your clients and watch for sales triggers.
4. Prospect for new clients.
5. Build and foster relationships.
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"The best reps are not just present in social media, they position themselves as
credible and influential sources in customer networks."
- Sales Executive Council
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7
…and don’t forget to build relationships.
Make customers LOVE you.
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Getting Started
1. Start listening to your customers and prospects on social channels.
2. Update your LinkedIn Profile.
3. Set a weekly goal for adding new contacts to your network.
4. Build Twitter lists and start engaging with influencers in your industry.
5. Join a LinkedIn Community in your field and participate.
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1. Identify Your Audience
2. Create a Listening Strategy3. Choose your Technology4. Build Social Evanglists
5. Create a Response Strategy
6. Be Accountable
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Don’t be a social
egghead#SMTLive
Create a Listening Strategy
Paid
Owned
Earned
Linear doesn’t exist anymore.
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(Culinary Degree| Degree) NEAR/5 (School | certification | College | colleges | Careers | Career | Degree | Degrees | Institute | Center) | (@MBA | @LeCordonBleu| ”CIA" | @LCB| @CulCenter| ”Become a Chef"
Create a Listening Strategy
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There is no more
geographic, it’s
personagraphic #SMTLive
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Create a Response Strategy
Timeliness MakesThe Impact Stronger!
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Be Accountable
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Upcoming Webinars
2/25 Social Organization: How Centers of Excellence, Collaborative Management and Seamless Enterprise Structures are Working
2/27 The Social Employees: Transform Your Employees Into Brand Advocates
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