30% of your work’s success is under your control

We’re here to discover the

remaining 70%...

The Social Process Model

30% - process20% - impacts

50% - assumptions

“Uncertainty is better managed

socially, by connecting work with its

uncontrolled relationships: impacts

and assumptions. We do it in a 5-

step Social Process Model”

The World is Changing

Reaching people, information and goods

takes less time (and money).

If you don't pay attention to the connections that matter you can quickly

become irrelevant

Am I the cause of my boss/clients happiness?

How irreplaceable is my work?

How can I play the risks to your and your client's

favor?

Which Connections Matter?

how irreplaceable is your work

How are you the cause of boss/clients happiness

Can’t play the risks to your

and your client's favor

The Connections in a Model

Manage Socially: The Social Process

Model

Map your relevant connections with:

partners, beneficiaries and risks

The Contribution

Humility is to a person what

contribution is to a process.

The Purpose

What’s in it for them? Yes, for

them!

The Outputs

Creativity materialized

The Method

The most difficult thing

to imitate

The Inputs

Let’s get this process started...

The Inputs

Let’s get this process started...

The Suppliers

You can’t start work until you get what you need

The Technology

How will the next change in industry standards affect/benefit you?

The Integration

What else does your user need?

The Market

Is your client/boss perceiving good market conditions?

The Culture

Are people adopting the solution you’re contributing to?

The Social Process Model

30% - process20% - impacts

50% - assumptions

“The ability to maneuver through uncertainty is what

keeps work in charge of people instead of computers”

Mastering Change

You can shape the changes to your advantage and of your client/boss

Take your management skills to the next level of

change: social

Measure the Measure

Measure the Measure

Never again be deceived by

complex indicator speeches

Match to Causes & Effects

How would you better describe a

problem or opportunity?

Manage Socially: The Social Process Model

Manage LESS like this...

… And MORE like this

The Social Process Model

30% - process20% - impacts

50% - assumptions

“The ability to maneuver through uncertainty is what

keeps work in charge of people instead of computers”