Social Onboarding Goes for the Gold
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Recruit the Best & the Brightest | 1 © 2012 Peoplefluent 4/24/2012 Jamie Wood Senior Product Manager, Peoplefluent Sandra Ponce de Leon Director of Marketing, Socialtext From Warm-up to Winner’s Podium: Social Onboarding Goes for the Gold
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Social networking has been part of the recruiting landscape for some time, but as prospective hires become employees, companies are using social tools to streamline work processes associated with onboarding new hires.Companies are finding that by leveraging social technologies they can create communities for new employees that provide opportunities for learning, mentorship and peer identification quickly reducing training time and strengthening company culture at the same time.During this session you’ll hear how companies are delivering gold-medal onboarding by:Pre-distributing benefits and learning materialsFacilitating employee introductions and collaboration prior to new hire orientationPinpointing mentors and birds of a featherUsing 360º performance reviews and transparency of actions to provide true measure of employee success.
Transcript of Social Onboarding Goes for the Gold
Recruit the Best & the Brightest | 1© 2012 Peoplefluent4/24/2012
Jamie Wood Senior Product Manager, Peoplefluent
Sandra Ponce de LeonDirector of Marketing, Socialtext
From Warm-up to Winner’s Podium: Social Onboarding Goes for the Gold
© 2012 Peoplefluent Recruit the Best & the Brightest | 2
Questions and Answers
Type question here
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Onboarding – Let’s Jump In!
Creating
New Hire
Awesomeness!
Onboarding
New
Talent…
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What is Onboarding?● Process through which new employees acquire the
necessary knowledge, skills, and behaviors to become effective organizational members.
● Forms Management
● Task Assignments
● Introduction to the Company Culture
● Wikipedia now references the process as organizational socialization!
● Personally Connecting
● Fostering Familiarity & Trust
● 110% New Hire Engagement
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Impact of Onboarding● Impact of Ineffective Onboarding
● 22%-25% of staff turnover occurs in the first 45 days of employment
● Cost of losing a new hire in first year is at least 3X salary.● Formal onboarding increases the likelihood the new hire
will still be with the organization after 3 years by 58%● Impact of Ineffective Communications
● < 50 % of employees indicate they are willing to go beyond regular job requirements
● ~ 50% are active flight risks● In organizations where communications issues are
identified,
<25% of employees indicated they were satisfied
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Enterprise Onboarding Hurdles ● Key Challenges
● Costs & Efficiencies of the Process
● Consistency & Standardization
● Effective Communications
● New Hire Engagement
● Readiness for Contribution & Success
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Most HR departments & managers are NOT communicating to their new employees in effective ways!
What is wrong with HR Onboarding Processes
Text based PDF documents on employee portal that nobody reads!
Manual form completion task for all involved in the process that bore a new hire and annoy employees.
Lack of connectedness with the organization & workforce.
One way communication that focuses on compliance to policies rather than helping employees!
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Transforming the New Hire Experience
Two-way Dialog, Social, Collaborative
Disengaged Cold Start
Paper-based, Manual Process
Standardized & EngagingBest Practice Process
Online & Automated
Legacy Communications
Yesterday Today
Inconsistent & Unreliable Processes
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Need to connect with “Gen Y”
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Are you speaking their language?
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World Class Onboarding● Task & Forms Management
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World Class Onboarding● Task & Forms Management
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● Culture: Benefits
● Engaging
● Collaborative
● Social
World Class Onboarding
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Where is my place in the organization?
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Going for the Gold Connecting cross
functionally Connecting with internal
thought-leaders Connecting with those in
dialogue Learning through social
dialogue
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Social Connecting
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Gold medal practices● Getty Images – The Mixer
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What in the…?
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What the heck…?
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Setting your team up for success
“Now, new hires can come to one place to easily find information to help them be successful in their first days on the job.”
Kate RashManager, Learning &
Development
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Impacts of Onboarding Fluency● Among organizations where the onboarding is
world class
● Decrease time to effectiveness by up to 50%
● Among organizations where the values are perceived as clearly communicated
● ~90 % of employees indicate they are willing to go beyond regular job requirements
● < 20% are active flight risks.
Find Peoplefluent on…Twitter: twitter.com/peoplefluentLinkedIn: linkedin.com/company/peoplefluent Facebook: facebook.com/peoplefluent
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Thank YouFor upcoming Peoplefluent webinars, please visit our Website at www.peoplefluent.com/events
Peoplefluent Client Collaboration with Product Management April 26 at 1:00PM, ETFacilitators: Jamie Wood, Peoplefluent
Mobile Compensation WebinarAugust 16th Speakers: Tom Sykes & Jamie Wood, Peoplefluent Product Management
Socialtextwww.Socialtext.comTwitter: twitter.com/socialtextLinkedIn: linkedin.com/company/socialtextFacebook: facebook.com/socialtext
