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Transcript of Social Networking & Business Collaboration @StopThinkSocial Speakers David Christopher Senior...
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocialSpeakers
David Christopher
Senior Programme Leader, Oracle EMEA
Frank Bradley
Social Media Business Analyst, Oracle EMEA
Disclaimer: The views expressed in this presentation are our own and do not necessarily reflect the views of Oracle.
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocialContent
• Why is a social media strategy important?
– Video
• How to develop a social media strategy
– Developing a clear vision
– Phase 1: Building a Foundation
– Phase 2: Raising Awareness
– Phase 3: Driving Adoption
• Roadmap to Adoption (individuals and teams)
• Learning Points
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocial
Communication& Collaboration
Gap
Gen X
Gen YWorking together
Working together
Inefficient
Ineffective
Why is a social media strategy important?
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocial
VIDEO
Why is a social media strategy important?
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocial
How to develop a social media strategy
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocial
Mission Statement“ To create a socially enterprise where working acrossgeographical locations, lines of business, and management chains is second nature,enabling solutions to business challenges. ”
stopthinksocial Way of Working“ To be more open in our thinking and more collaborative in our approach, leading to enhanced creativity, increased productivity and mass innovation. ”
How to develop a social media strategy
Developing a clear vision
connected collaborative
innovative
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocialHow to develop a social media strategy
Phase 1: Foundation
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocialHow to develop a social media strategy
Phase 2: Awareness
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocialHow to develop a social media strategy
Phase 3: Adoption…Roadmap to Social Adoption
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocialHow to develop a social media strategy
Phase 3: Adoption…Early Adopter Plan (Individuals)
Step 1
Step 2
Step 3
Identify some introductory videos
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocialHow to develop a social media strategy
Phase 3: Adoption…Early Adopter Plan (Individuals)
Step 1
Step 2
Step 3
Build a social business community
Allows Early Adopters to engage with one another
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocialHow to develop a social media strategy
Phase 3: Adoption…Early Adopter Plan (Individuals)
Step 1
Step 2
Step 3
Identify the right tool for the right job
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocialHow to develop a social media strategy
Phase 3: Adoption…Roadmap to Social Adoption
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocialHow to develop a social media strategy
Phase 3: Adoption…Team Adoption Program
Challenge 1 1. To achieve adoption of many with few resources
Solution: Change Agent Model
A senior executive who fully supports the
transition of their team / business area
An empowered leader who is to be accountable for
the transition of their team / business area
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocialHow to develop a social media strategy
Phase 3: Adoption…Team Adoption Program
Challenge 1 2. This requires a significant “change in mindset” for many
Challenge 2
A Social Media Change Workshop to educate
Change Agents on the change barriers of adopting
a more social way of working
Solution: Change Workshop
• Train the trainer type approach
• Make it interactive (min 70%)
• Use the collective intelligence of the delegates to identify and solve change barriers
• Make it remote (i.e. not face to face)
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocialHow to develop a social media strategy
Phase 3: Adoption…Team Adoption Program
Challenge 1 3. People will focus on the technology
Challenge 2
Challenge 3
Solution: The POST Method (Groundswell)
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocialHow to develop a social media strategy
Phase 3: Adoption…Team Adoption Program
Challenge 1 4. Too many tools – confusing !
Challenge 2
Challenge 3
Challenge 4
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocialHow to develop a social media strategy
Phase 3: Adoption…Team Adoption Program
Challenge 1 5. Does this actually reduce email whilst improving working methods?
Challenge 2
Challenge 3
Challenge 4
Challenge 5
Solution: Proof of Concept / Use Cases / Testimonials
EMEA Recruitment (pilot)
Corporate Social Leadership
“Reduced email by at least 50% in my team”
“Far more collaborative, more sharing of ideas and better understanding of joint ownership”
Customer Success
Business Operations (DE)
Vice President of EMEA Recruitment
EMEA HR
Business Operations (FR) Education
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocialHow to develop a social media strategy
Phase 3: Adoption…Team Adoption Program
Challenge 1 6. Supporting and evolving “change agents”
Challenge 2
Challenge 3
Challenge 4
Challenge 5
Challenge 6
Solution: Aftercare Program
Social Networking & Business Collaboration
www.stopthinksocial.com
@StopThinkSocial
1. The social technologies enable the strategy, they don’t define it !
2. The “change in mindset” required should not be under-estimated
3. Start small – Quick Win – BIG Impact
4. Social Media is about PEOPLE…
Learning Points
How to develop a social media strategy
Disclaimer: No emails were exchanged in the making of this presentation