Social Media Tips, Tool and Techniques

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Social Media Tools, Social Media Tools, Tips and Techniques Tips and Techniques CJ Lucke & CJ Lucke & Glenn Batuyong Glenn Batuyong Port of San Diego Port of San Diego International Association of Public Participation Mini-Symposium June 2009

description

A short presentation for the International Association of Public Participation Mini-Symposium June 2009

Transcript of Social Media Tips, Tool and Techniques

Page 1: Social Media Tips, Tool and Techniques

Social Media Tools, Tips Social Media Tools, Tips and Techniquesand Techniques

CJ Lucke & CJ Lucke &

Glenn Batuyong Glenn Batuyong

Port of San DiegoPort of San Diego

International Association of Public Participation Mini-Symposium

June 2009

Page 2: Social Media Tips, Tool and Techniques

What we will cover in 10 What we will cover in 10 minutesminutes

Overview of top social media toolsOverview of top social media tools Importance of building relationshipsImportance of building relationshipsCase studies of successful Case studies of successful

interconnectioninterconnectionThese tools let you easily segment These tools let you easily segment

customers and give them exact customers and give them exact information they wantinformation they want

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City of Portland Water Department City of Portland Water Department BlogBlog

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Monitoring tool: TweetdeckMonitoring tool: Tweetdeck

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Follow Feedback on TwitterFollow Feedback on Twitter

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Building RelationshipsBuilding Relationships

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Free AdvocacyFree Advocacy

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Customer CommentsCustomer Comments

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Thank you!Thank you!

Send any questions or comments to Send any questions or comments to [email protected]@portofsandiego.org