SOCIAL MEDIA, SECURITY AND...

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6/16/2016 1 SOCIAL MEDIA, SECURITY AND RISK The Unpredictable and Unplanned? In this session, you will learn: 1. How social media has developed and the current trends. 2. How social media is impacting security, risk and resilience 3. How to create timely, actionable and relevant intelligence

Transcript of SOCIAL MEDIA, SECURITY AND...

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SOCIAL MEDIA, SECURITY AND RISKThe Unpredictable and Unplanned?

In this session, you will learn:1. How social media has developed and the current trends.

2. How social media is impacting security, risk and resilience

3. How to create timely, actionable and relevant intelligence

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Background

Social Media Landscape - 2015

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• Arab Spring, London Riots, Occupy

• Move from organizing to advertising

• Wikileaks and Snowden

• France, Belgium, and ISIS

• Active Shooter

• Data breaches

• Chipotle's E. coli

• OWS, Idle No More, BLM, etc…

• “Corporate snooping” vs public safety

• Islamic State (KSA)

Evolution and Trends

Developing Intelligence

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• Geolocation is everything– Less then 5% of twitter non-commercial tweets have geo-tag information

• Metadata is easily available from pictures– Metadata in photos are automatically removed from all major social networks

• You can see everything all the time– If everything is a priority, nothing is a priority

– You will miss things

• Technology is the answer– Technology make people lives easier, it’s not a replacement for human review

• “The Dark Web”

Mythbusting

Apollo-Real Time Social Media

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• Real time alert/feed services- Mercury

• Social media monitoring services

• Subscriptions to intelligence services

• Live emergency services feeds

• Social media accounts for live feeds-Snapchat, Ustream,Meerkat,Periscope,Livestream etc.

• Translators available

• Local and federal government contacts

• Communications strategy for your organization

Resources to gather Intelligence

Resources and tools

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Social Media and Gathering Info Live

• Intelligence gathering during active shooter events

• Brand protection

• Protests and civil disturbance

• Terroristic threats

Case Studies

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Social Media Monitoring Intelligence gathering during active shooter events

Social Media Monitoring

Active Shooter or Not ?

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Social Media Monitoring Intelligence gathering during active shooter events

Active Shooter Monitoring

and Location Impact

Social Media Example- Brand ProtectionSan Francisco Woman Steals Handbag with Hatchet

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Social Media Monitoring Intelligence gathering during protests

Monitoring live video streams

allowed us to be prepared for a die in with over 1000 protesters.

Threat Assessment

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Media Travels Fast

To recap on today’s takeaways...

1. Have a plan

2. You will not be able to see everything

3. At some point your organization will be impacted!

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Q & A