Social Media Presentation for Catholic Organizations
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Transcript of Social Media Presentation for Catholic Organizations
An Introduction to Social Media
Molly NichelsonAmerican College of Cardiology
2400 N Street, NWWashington, D.C. 20037
Email: [email protected]: (202) 375-6470
Audience Questions
By show of hands…
How many of your organizations / companies use at least use one
social networking platform?
By show of hands…
How many of you use at least use one social networking platform?
By show of hands…
How many of your companies / organizations have:
1.) Facebook fan page(s) 2.) Twitter account(s)3.) LinkedIn account4.) YouTube account
5.) SlideShare account
By show of hands…
How many of you have:
1.) Facebook fan page(s) 2.) Twitter account(s)3.) LinkedIn account4.) YouTube account
5.) SlideShare account
What would you like us to talk about?
Don’t be shy! Interactivity is key!
“Lies, damned lies, and (social media) statistics.”
Social Media Statistics
• Twitter– Twitter claims to have 175m registered users
• Unclear what percentage regularly user the service
– Twitter now states that 95m tweets are written each day
– There are nearly 4m tweets per hour
Social Media Statistics
• Facebook– Facebook officially hit the half-billion member
mark last year
– Facebook has 50 percent of their users logging on each day, meaning at least 250m users every 24 hours
– Facebook users accessing the site through mobile devices now tops 200m • And these folks are twice as active than non-
mobile users
Social Media Statistics
• Facebook– People on Facebook install 20m applications
every day
– The average Facebook user creates 90 pieces of content each month
– Facebook is still growing: More than 30bn pieces of content is shared each month, which is an average of 7bn pieces a week.
Social Media Statistics
• Facebook– People on Facebook install 20m applications
every day
– The average Facebook user creates 90 pieces of content each month
– Facebook is still growing: More than 30bn pieces of content is shared each month, which is an average of 7bn pieces a week.
Social Media Statistics
• YouTube– More than 24 hours of video is uploaded to
YouTube every minute.
– There are more than 2bn video views on YouTube every 24 hours.
– Where I got all this data: http://econsultancy.com/us/blog/7334-social-media-statistics-one-year-later
“Why should I care, why should I care (about
social media)?”
Why Should I Care?
• Because it’s where people are– And they’re spending a ton of time on it
• It’s the new way of communicating– Enhances the ‘old’ ways of communicating
• It’s all ages – not just for young folks– "I Hope I Die Before I Get Old”
• OK, not really, but it worked with Pete Townshend, no?
• But I have a website– Sure…and you should! – And make sure it has an RSS feed!
• But my folks aren’t on social media– Sure about that? Run your list through
Facebook!
Why Should I Care?
“OK, I get it – I want to do social media! What next?”
Answer? You need to listen to the King.
“Stop, look and listen, baby,
that’s my philosophy….”
And if you can name that song, you get a peanut butter and banana sandwich!
The King of Social Media says,
STOP: Questions to Ask
• The audience – who I want to engage & how?– What are my goals?
• What are the right sites to be on?– And how do they differ?
• What is my comfort level?– Technology– Time Commitment – Sharing & interacting
STOP: Questions to Ask
• What are the legal implications?– Are you grassroots professionals contacting
members of Congress directly?
• How can this help my career? Hinder?– How will you be viewed by peers?– How will this intel you share on social
networking sites be used by opposing groups?
LOOK: Questions to Ask
• What are other groups doing?– Look up like-minded groups and not so like-
minded groups– How are they leveraging the new medium?
• Look at your resources– Who will manage it? – Who will be committed to the daily care and
feeding your social media sites?
LISTEN: Questions to Ask• Listen to the pros and cons from peers and
colleagues– Learn from other group’s mistakes– Know there are valid concerns – and know how to
defend your use of social media
• Listen…with an open mind about the new technologies– These technologies are not for young people anymore– I mean, the King does this from his grave…
http://twitter.com/ElvisPresley
What are the top social networking sites ?
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Social Networking Sites
• Facebook– Can be personal, professional or a blend of the two– I have two pages
• Professional• Personal
• Twitter– Can be personal, professional or a blend of the two– I manage accounts
• @Cardiology• @MollyNichelson
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• SlideShare– Share your PowerPoint presentations– Be seen as an expert– Search other people’s presentations
• Foursquare (or other geolocating sites)– Check in to places and earn badges – Connect with your friends and see where they are
• LinkedIn– Purely professional– Great way to engage your peers!
Social Networking Sites
@Cardiology’s Twitter Page
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Twitter – Followers
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Twitter Applications
• Sending Your Tweets:– Computer
• Tweetdeck: http://tweetdeck.com/beta/ • Seesmic: http://desktop.seesmic.com/ • Hootsuite: http://www.hootsuite.com
– Blackberry • UberTwitter: http://ubertwitter.com/
– iPhone• Tweetie: http://www.atebits.com/tweetie-iphone/
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Twitter Applications
• Feeding your RSS feeds to Your Twitter Account:
– Ping.fm – http://ping.fm – Tweetlater – http://tweetlater.com– Hootsuite -- http://hootsuite.com
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Twitter Terminology: Hashtag
• Use a hashtag (#) before a word in a post allows you to tag that post for that word
• This allows your word to be more readily searched
• Can help bring you new followers and help you find more followers & monitor conversations
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RSS Feed Twitter Accounts
• There is NO way you can keep up with all the tweets
• Put individual feeds of key Tweeters in to Google Reader
• Catch up on Tweets throughout the day, if possible, and interact!
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Using Twitter• Annual Meetings / Hearings
– Live Tweet programs– Use the Twitter ‘handle’ of the person talking– Use hashtags
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Using Twitter• Retweet Others
– Shows your followers you’re watching & engaging
– Gives credibility to your organization– Passes along messages to your groups –
amplifies the message!
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Using Twitter• Campaigns
– Create a hashtag (and see if it’s being used!)– Advertise it!– Retweet those who use it & thank them!– Send tweets to your members & thank them
for using the hashtag!
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Best Practices & Advice
• Know that you WILL make mistakes• You will NOT have full control• Use your own voice
– Don’t turn your Twitter account in to an RSS feed
– Be a HUMAN behind your account• Give something of value to your audience
– Coupons, advice, articles, thanks
Best Practices & Advice
• Realize that Twitter is like a radio station in which there is a ‘drive time’
• Retweeting is totally fine to catch the different time zones
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Best Practices & Advice
• And know when you send a tweet, it’s out there…and it’s searchable!
– http://search.twitter.com
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Best Practices & Advice
• Following & Followers– Be judicious, but don’t be a snob either
– Don’t get freaked out by who’s following you
– If someone is wacky, block them
– And did I mention there are reporters on Twitter…and they may follow you? • http://journalistsontwitter.wetpaint.com/
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Best Practices & Advice
• Monitor, Monitor, Monitor!– Don’t throw stuff out and then don’t react;
monitor your account and who’s following you
– Have an RSS feed on your #hashmarks & company’s name• http://search.twitter.com
– See what’s popular on Twitter• Trending topics
American College of Cardiology’s Advocacy Department & Twitter
Work Twitter Account
• Company Twitter Page: @Cardiology– Updates on news stories– RSS Feed of CEO’s Blog– ACC Advocacy issues– Engaging MOCs– Feeds to my work Facebook page for ACC members,
staff and MOCs
• I run it, but it’s the voice of the ACC Advocacy Department– Engage people personally via DM
How We Use Twitter
• Send news articles– Show that we’re on top of the healthcare
issues• Members• Media• Other healthcare groups
• RSS feed– CEO’s blog (Lewin Report)
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How We Use Twitter
• Highlight member and advocacy achievements & grassroots pushes
• Interact with members of Congress– http://tweetcongress.org– Gray area as there may be legal implications– I have ceased in doing this as I am not
registered – I urge caution!• Still teaching our members about Twitter
– Have included our link in alerts45
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Making the Most of Facebook
• Who is your audience?– Members of Congress, businesses, peers,
journalists• What do you want to share?
– And what will be of interest to them?
• How do you want to engage this group?– Action alerts– Attend events– Spread the message
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Finding Facebook Friends
• Finding People– Take the time to find those members of
Congress on Facebook• Find out about townhalls, look at their videos…get
intel!
– Find out if you have members / employees on Facebook• Run your email address book in Facebook. You’ll
be surprised who’s on
Work Facebook Account
Facebook Events
ACC Facebook Page
Facebook – Are They Engaging?
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Best Practices & Advice
• Monitor, Monitor, Monitor!– Don’t throw stuff out and then don’t react;
monitor your account and who’s following you
– See what other people are posting and post it to your page
Best Practices & Advice
• Make it interesting!– Feed your Twitter account to Facebook
• Gets them interested in Twitter & hits them with stuff that they may not see via email
– Share events, links and semi-personal stuff about yourself• Helps your members / employees connect with you
& this helps your grassroots efforts!
Facebook Parting Thoughts
• Engage with others & make it interesting
• Know that you will make mistakes
• Show your professional side
• Engage your peers in groups– Really can expand your horizons and link with cool people
• Meet new people & broaden your horizons
• Link your professional Twitter feed to your LinkedIn account
• Link your PowerPoint presentations via SlideShare– Toot your horn!
Parting Thoughts
• Personal and professional benefits of engaging in social networking can be huge
• I’m a big proponent, and greatly enjoy the folks I interact with online
• Overcoming fear and realizing you’re human as is everyone else can be difficult
• Think about the tools and how you can use them
Your Homework
Time to read up on social media!
Reading Up on Social Media
• Social Media Websites
• http://mashable.com/• http://www.smartbrief.com/• http://www.twitip.com/• http://www.readwriteweb.com/• http://www.chrisbrogan.com/• http://social-media-university-global.org/• http://beth.typepad.com/ (for non-profits)• http://www.socialfish.org/ (for non-profits)
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Stay in Touch!
Molly NichelsonAmerican College of Cardiology
2400 N Street, NWWashington, D.C. 20037
Email: [email protected]: (202) 375-6470
Work Twitter: @CardiologyPersonal Twitter: @MollyNichelson
SlideShare: mollynichelsonLinkedIn: mollynichelson