Social Media Peer Learning - European Commission€¦ · Social Media Peer Learning Twitter,...

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Social Media Peer Learning Twitter, Facebook, Yammer Corinne Wenner – @cocodebrux & Tony Lockett - @TonyLBxl 24 June 2015

Transcript of Social Media Peer Learning - European Commission€¦ · Social Media Peer Learning Twitter,...

Page 1: Social Media Peer Learning - European Commission€¦ · Social Media Peer Learning Twitter, Facebook, Yammer Corinne Wenner ... 2010 2012 2015 205K 440K 380K 1.3 M 6,9K 30K 9K 38K

Social Media Peer Learning Twitter, Facebook, Yammer

Corinne Wenner – @cocodebrux & Tony Lockett - @TonyLBxl 24 June 2015

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Social media are increasingly popular

0%

10%

20%

30%

40%

50%

2011 2013 2014

Percentage EU population using social media daily

2

Source: Eurobarometer 82 (Autumn 2014)

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Growing the European Commission's Presence at Corporate Level

2010 2012 2015

205K

440K

380K

1.3 M

30K 6,9K

9K

38K

28K

1K

Joined in June 2010

Joined in June 2010

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Commissioners get social

• 28 EU Commissioners on Twitter

• 20 EU Commissioners on Facebook

• 17 EU Commissioners blogging

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Social media and Cohesion Policy

5

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General interest

Students and young people

Organisations and campaigns

Journalists

Think-tanks

NGOs

Leaders

Tech-savvy

Political

General interest

Students and young people

Brings together audiences from all platforms

DG REGIO is present on

of our Commissioner

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What does DG Regio do?

Promote DG’s activities / actions Raise awareness on DG's experience and expertise Engage with Managing Authorities, regional contacts, EDICs, etc Tweet / post information about all our topics Relay information / campaigns from other DGs / relevant contacts Announce events Search for contacts, expertise, etc

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Be present and reactive

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ENGAGE

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Awareness (get them to view our messages)

Retention (get them to remember our messages – better positively!)

Appreciation (get them to like our messages)

Advocacy/Attitude (get them to share our messages and change their mind)

Action (get them to "respond" to our messages, ex. participate in our chats, comment on our posts, go to vote, visit website)

Co-creation/user generated content (get them to send us pic, idea, etc.)

How we engage

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Campaigns

enable raising awareness on our campaigns: Europe in my Region photo competition https://www.facebook.com/EuropeanCommission/ app_386310531430573

Love without borders photo competition: https://www.facebook.com/EUinmyregion

Tweetchats allow a discussion with stakeholders on a precise topic https://storify.com/EU_Regional/benefits-and-future-of-cooperation-between-europea

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Growing the DG Regio's presence concentrating on few platforms

2012 2013 2015

3,480

43,2K

123

20,5K

Joined in February 2015

Joined in February 2011

7,4K

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Weight of influence Klout score (01/06/2015) @EU_Regional = 64 / @CorinaCretuEU = 61

Klout : measures the influence online The average Klout Score is 40. Users with a score of 63 or above are in the top 5% of all users.

Bluenod: #investEU Bluenod: #RegionalPolicy

In comparison to @EU_Commission = 94 / @jyrkikatainen = 65

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What do your followers do, what are are they working on?

Followers of @EU_Regional discuss about:

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Where do your followers tweet from?

Followers of @EU_Regional tweet from:

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Where do our followers tweet from?

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Is it useful, practical information for my (potential) followers?

Is it breaking news and/or super interesting?

Is it a good story or an interesting piece of info to share?

How do I reach people?

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https://www.facebook.com/EUinmyregion

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Questions

• How important are social media in your country/region?

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Questions

• What additional steps would you like to take (a) for your OP and (b) as the INFORM network?

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Let's keep in touch

@cocodebrux

[email protected]

@TonyLBxl

[email protected]