Social Media: Intermediate Tuesday 15 March 2011 2pm - 4.30pm.

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Social Media: Intermediate Tuesday 15 March 2011 2pm - 4.30pm
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Transcript of Social Media: Intermediate Tuesday 15 March 2011 2pm - 4.30pm.

Page 1: Social Media: Intermediate Tuesday 15 March 2011 2pm - 4.30pm.

Social Media:Intermediate

Tuesday 15 March 20112pm - 4.30pm

Page 2: Social Media: Intermediate Tuesday 15 March 2011 2pm - 4.30pm.

Agenda

• What is Social Media (recap)

• Why use Social Media for audience

development/engagement

• Case studies

• Group ideas generation/exchange

• Q&A

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Intended Outcomes

• Learn something new

• Spark new ideas

• Troubleshoot concerns/resolve issues

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What is Social Media?

(recap)

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Social Media is…

…an online conversation,

which isn’t controlled or organised

but is organic, fluid and with a human

voice.

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The conversation is powered by…

• Social networks

• News and bookmarks

• Blogs

• Micro-blogging

• Video sharing

• Photo sharing

• Message boards

• Wikis

• Social gaming

• Pod casting

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Top UK Social Networking

Websites

• Facebook (25,669,000)

• Blogger (8,157,000)

• Twitter (4,386,000)

Source: Nielsen (October 2010)

Top 15 Social Networking Websites (UK)1. Facebook 2. YouTube 3. Twitter 4. Facebook Mobile 5. Yahoo!Answers 6. MySpace 7. Yahoo! UK & Ireland Answers 8. Gumtree 9. LinkedIn 10.Club Penguin 11.Bebo 12.Moneysavingexpert.com Forums 13.Tagged 14.YouTube Mobile 15.BBC Forums

Source: Experian Hitwise (October 2010)

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Why use Social Media?

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• Learn what people are saying about you/your organisation

• Create a buzz for events and campaigns• Increase brand exposure• Identify and recruit influencers to spread your

message• Find new opportunities and customers• Support your products and services• Improve your search engine visibility• Gain competitor intelligence• Get your message out fast• Retain clients by establishing a personal

relationship

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How do you measure the

impact of Social Media?

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Case Studies

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Peugeot: Who Dunnit

• A Facebook page (6.5k like it)

• An interactive game

• Plus press, radio, TV

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• QR Code• Twitter Balloon • Tweet Deck / Hoot Suite / Bit.ly• Google maps • Google Documents• Mind Meister

Worth a look at…

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Brainstorm/ Thought-shower

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Q&A