Social media in supply chain management | SAPICS Conference 2016
Social Media in the Supply Chain
-
Upload
terri-griffith -
Category
Technology
-
view
617 -
download
4
description
Transcript of Social Media in the Supply Chain
The Plugged-In Manager TerriGriffith
ThePluggedInManager.com
Social Media in the Supply Chain
TerriGriffith
2
Connecting More Dots Than You Might Think
Aberdeen Group Inc. via Natalia Kosk
Social in Support of Supply Chain
Already AreWill in 12-24??
4
Boundaries &
Definitions
5
6
7
Social Data is an Asset for
Real-Time Information
Types of Social Media – Liana Evans
Social News Sites
8
Social Networking
Social Bookmarking
Social Sharing
Social Events
Blogs
Microblogs
Wikis
Forums
9http://www.gartner.com/it/content/1447000/1447015/november_16_develop_a_social_media_strategy_abradley.pdf
10
Social Helps Us Connect the Dots
11
Social Helps Us Connect the Dots
12
Social Fills in the White Space
14
Wide Variety of Tools &
Use Cases
15
16
17
Work is Social
18
Structured &
Unstructured Data
Deloitte & Toyota
Focus on “opportunities for suppliers to connect and share in each other’s
learnings and plans”
Report from Deloitte Center for the Edge
Walmart
• “..social media can help predict demand and determine new products to add to inventory.”
Where Walmart Is Headed in Social, Mobile Retailing
23
All Information is Good, but…
…incentive alignment &joint decision making only improve performance when the information
is of high quality
Weingarten et al. 2010, Journal of Supply Chain Management
26
How can you make good choices?
Some rights reserved by advencap
http://bit.ly/J9Brus
32
“This is principally the greatest advance in social transformation. Empowering individuals to see the bigger picture” – Susan Scrupski
Joachim Stroh
http://www.globalintelligence.com/insights-analysis/bulletins/3-questions-businesses-must-ask-about-their-supply
TerriGriffith.com
ThePluggedInManager.com
TerriGriffith