Social Media for Good Governance
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Transcript of Social Media for Good Governance
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❏ Bring government to the people,❏ Civil Engagement - Every Person can contribute❏ An Open Grievance Redressal Mechanism, which never was❏ Ensures that political decisions are adapted to the needs of the
people who affected by them❏ Direct Participation in Governance is Possible❏ Every Group has the power to lobby/ advocate and become a
pressure group❏ When an issue touches cords of the masses, a nuclear-fusion is
possible❏ Democracy becomes all inclusive
Inclusion & ParticipationBrings Governance to The People 1
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❏ Role of independent and pluralistic media in promoting participation is very important as the media reports on various aspects of the decision-making process and give stakeholders a voice in that process.
❏ Traditional Media can be bought - Social Media is beyond that❏ Voices in Social Media can no more be ignored❏ Today agenda can not be set plainly by controlling the conventional
media - masses decide the alternate dialogue beyond the control of any one individual
❏ Democracy flourish with multiple voices and alternate dialogues❏ Free expression is the backbone of democratic process. Wide range of
debates can take place and a variety of viewpoints be represented.
Alternate Dialogue in GovernanceBeyond The Commercial Controlled Media 2
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❏ Governments can directly use the Social Media to counter misinformation campaign.
❏ It can/is be used to control/ dispel rumors and promote facts/ truth in a fast, effective and credible manner.
❏ Alternative to corruption in the conventional media.❏ Positivity can be/is reinforced❏ New activities/ messages/ actions can be activated and promoted❏ Opens up access to government and government officials and
create new possibilities for community driven initiatives.
Countering Misinformation Campaigns & Rumors 3
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❏ Promotes Transparency & Brings Accountability.❏ Citizen Monitoring & Oversight❏ Corrupt Practices rob Governments of it’s Credibility & Legitimacy❏ There are groups which promote secrecy - Social Media is the
answer for it.❏ Whistleblowing becomes possible with Social Media & also offers
protection from the possible fall-out, which happens when it’s done only by an individual. In few minutes information becomes global and it provides immunity to an individual.
❏ Accountability to the public is critical in a democratic society.❏ Public is free to examine the transactions of the government and to
hold its representatives accountable for their actions. In a democracy this translates into VOTING-OUT a bad government.
Transparency, Accountability & Fighting Corruption, 4
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❏ Promotes Human Rights & enhance civic participation.❏ Beyond Censorship & Control❏ Freedom of Speech & Expression❏ Brings Equality - Every person has a voice❏ Help people group together and form associations❏ Promotes equal opportunity❏ All Minorities get a voice❏ Crime Reporting systems to check violation of human rights
Promotes Fundamental Human Rights5
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❏ Can speed-up governance and action❏ A Fast & Cost-Effective Medium/ Channel for Public-Service
Delivery & interactive dialogue.❏ Providing information through social media channels offers real
efficiencies in creating faster, easier and cheaper access to information, particularly to youngsters who use, read and operate in social media spaces.
❏ Social Media strengthens “e-governance” in a cost effective manner.
❏ Help provides media and citizens with direct access to administrative information and decision-making processes
Saves Time and Money6
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❏ Social Media has the potential to provide minute-to-minute & regular feedback of governance, government action, policies and performance.
❏ A cost effective and quick method of systematically collecting feedbacks
❏ Assists in mid-course correction & to understand the pulse of the people
❏ Detailed analysis of the data can provide important understanding of various patterns, behaviour and responses.
❏ New Algorithm’s can be tested to find solutions of any existing problem.
Feedback Mechanism7
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❏ Can be used against democracy too❏ Issue of privacy and personal libel❏ Grouping of anti-social people❏ Spreading rumors & misinformation❏ Question about the reliability of information❏ Privacy & integrity of data❏ Use of information by foreign groups, which can be a threat to
the national security❏ Control of technology - if it’s not within the sovereign nation❏ Intrinsic & extrinsic threat to technology❏ Etc...
Double Edged Sword
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In good governance, everything revolves around the people; it’s about their needs and interests.
As a result of Social Media all the acts of our government functionaries are immediately
brought to the public eye; consequently they are forced to be more careful, discreet, prudent, responsible, transparent and accountable for
their actions.
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BASELINESocial Media is going to transform
the Citizen-Government DIALOGUE for ever. It’s also going to change the
way Government functions