Social Media For Brands

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Transcript of Social Media For Brands

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How to get your BRAND connected?

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The New Media : Social Media

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The Social Network Strategy• We come to them, don’t think the other way

around• Listen to them• Start conversation and dialogues. INTERACT!• Generate Word of Mouth• Be flexible and lovable

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Channels for Social Media• Public Relations• Customer Service• Loyalty Building• Collaboration• Networking• Thought-leadership• and of course .. Customer acquisition

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Solid Rules!

• Listen• Engage• Measure– Audience– Engagement– Loyalty– Influence– Action