Social Media and Local Government - What we do and why we do it
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Social Media and Local Government
What we do and why we do it
What is social media
Websites which allow users to share interests
Two-way conversation
High growth rates
Some of most popular sites on web
Source: Hitwise.co.uk
Source: Hitwise.co.uk
What do we do?
Twitter – case studyWhat is Twitter?
Twitter is a micro-blogging service
140 characters to provide updates
Works in similar way to instant messaging
People ‘follow’ others whose updates they wish to receive
Why Twitter?
974% UK Growth in 2008 (Source: Hitwise.co.uk)
Timing
Ease of use
History of @NewcastleCC on Twitter
December 08 – Launched
January 09 – Fenham by-election
January/February 09 – Heavy snow hits UK
March 09 – World Book Day
April 09 – Reaches over 1000 followers
Followers of @NewcastleCC
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Date
Fo
llow
ers
Data from tw itterholic.com
Press coverage
Feedback from users
Most popular council on Twitter?
Any questions?