Social Media and HR

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More from the Frontlines on Social Networking! Presented by: Lance Haun Community Director, ERE Media

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Transcript of Social Media and HR

Page 1: Social Media and HR

More from the Frontlines on Social Networking!

Presented by: Lance HaunCommunity Director, ERE Media

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Before you take notes

• This information will be available online as well as some of the other resources I mention at:

http://rehaul.com/about/resources

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What You’ll Learn

• An intro to social networking• The tools that are available• Potential positives/problems• Social networking policies• How you can get engaged in the

process

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Who am I?

• Community Director for ERE• Former HR Professional• Blogger at Rehaul.com• Started and sold a social

network for HR professionals (HRM Today)

• Speaker and writer about using social networking in HR

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What Is Social Networking?

• Web based• End user driven• Free (or nearly free) tools• Open access to all• Transparency over privacy• Widespread adoption• Defined by change• Crowdsourcing

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Social Networking is Global

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Tools Being Used Today

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Actually, it is more like this

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Older Tools

• Newsgroups• Guestbooks• Forums• E-mail discussion listservices• Chat rooms• Intranet

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Blogs

• Major platforms: Wordpress, Typepad and Blogger

• Long form entries with news and opinion

• Popular HR blogs include: – HR Capitalist– Punk Rock HR– HR Bartender– Fistful of Talent

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YouTube

• Video hosting and search• Second largest search engine• 24 hours worth of video is

uploaded every minute• Over 95% of content uploaded is

user generated (not uploaded by a media company)

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Facebook

• 400+ million people on Facebook• Half of users login at least once

a day• Second most popular site on the

internet• 70% of users from outside of US• Site was translated into 70

languages with the help of 300,000 volunteers

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Twitter

• 75 million active users• 12th most popular site on the

internet• Powerful search functionality• Media companies using it to

break news (instantaneous news)

• Other companies using it to track trends, reputations or customer comments

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LinkedIn

• 65 million members• Half outside of the US• Business networking and groups• Considered the new Rolodex or

Resume• Median age is older than most

social networking sites

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Wikipedia

• Online, user created encyclopedia

• Three million English language topics

• Content is edited via a fluid group of Wikipedia enthusiasts

• The wiki system is being used for collaboration in organization

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Niche Social Sites

• Subject matter specific• Tend to be small, intimate• Driven by several leaders• Examples: Lawyrs, AerHub, and

MechanicsHub

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Some Hype, Some Facts

• Social networking is a popular topic (especially in business)

• Popular topics tend to get overhyped

• Doubters doubt, Kool-aid drinkers drink

• What’s reality, what’s fiction?

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Hype

• Social networking is the solution for everything!!!

• Thousands of people are getting fired or disqualified from jobs due to it

• Building strategy around social networking is a proven winner

• [Insert social network name] is the greatest thing ever

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Facts

• Social networking can go hand in hand with your general business strategy

• Your employees can use social networking reasonably

• If done correctly, companies are having success using social networking for recruiting and branding

• Companies lack control of most content being generated

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Personal Experience

• Blogging at least twice a week for four years

• 3 of last 4 companies had internal chat

• Facebook/Twitter used to contact people instead of e-mail

• One company had a social networking policy

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Want A Policy?

• Rules of thumb:– “Don’t be stupid”–Would you say it in person?–Would you tell your boss what you

did?

• Social media policy examples– Intel– IBM– Kodak

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Engaging in Social Media

• Curiosity• Discovery• Reading• Sharing• Commenting• Critiquing• Creating• Networking

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Discover: LinkedIn

• Join (if you haven’t already)• Create a profile• Connect with past business

connections• Ask questions• Join groups

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Discover: Facebook

• Join (if you haven’t already)• Explore career related pages• Join interesting groups• Use Facebook search• Interact with other users on

Facebook pages and groups

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Discover: Twitter

• No need to make an account to start!

• Search common terms– Use a hashtag (#) to do a search– Try #shrm #hr or #tacoma– You can try unique names without a

hashtag (ex. Boeing)

• Sign up and follow other HR folks

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Discover: Niche Networks

• Search Google for industry social networks– “HR social network” or “aerospace

social network”

• Most allow open access but some may require membership

• Interact in a more intimate setting

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Advice from readers

• Helen – Follow your audience, don’t just go to popular sites

• Janet – People need to remember who signs their check

• Benjamin – Understand how your employees are using social media

• Lisa – Networking with colleagues is a huge benefit

• Ben – Just read and watch to start

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Next Steps?

• Reading regularly• Sharing with peers and co-

workers• Commenting and critiquing• Creating and engaging an

audience• Networking online and in person

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Questions?

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Contacting Me:

• 360-356-1760• [email protected]• rehaul.com• ere.net• linkedin.com/in/lancehaun• twitter.com/thelance• facebook.com/lancehaun