Social Media Is Many Different Things…

We Bring Them All Together

We are your Fully-baked, Turnkey, Social Media and Reputation Management Solution.

Who Are We?

• Over 30 Years of Automotive Experience• Human Touch Backed by Sophisticated Technology• Customized Approach• In House Team of Social Media Developers

Setting Goals

• Connect with customers through local content

• Develop voice and provide consistent messaging

• Maintain brand personality• Grow fan base across all social media

channels

We Have a Full Toolbox That Includes:

Monitoring and Responding

• 24/7• Customer Service Function• Removal of Offensive Posts

& Span• Immediate Notification and

Timely Response• Build Relationships

Reputation Management

• Develop & Monitor Keywords• Listen to Online Conversations• Respond to Reviews – Never Cookie Cutter• Analyze Chatter

Reputation Management

• Even if you aren’t looking, people may still be talking online

• Respond to positive and negative comments

• Have a plan in place before you ever start monitoring

• Constantly adjust the terms in the monitoring mix

How Can Intermark Make A Difference?

• Develop a voice for each dealership• Create content specific to each store• Sell the lifestyle that is inherent to each brand• Contests & promotions to increase engagement even more• Respond to all reviews…promptly

• Monthly Content Calendars• Daily Posting• Advertising Buys• Contests & Promotions• 24/7 Monitoring & Responding• Reporting

How We Work…