Social Learning Case Study - Accenture
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Social Learning Case Study: Accenture
description
Social Learning Case Study by Accenture, presented at Social Learning Conference
Transcript of Social Learning Case Study - Accenture
Social Learning Case Study: Accenture
Copyright © 2011 Accenture All rights reserved.
Meet our presenters
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Priyadarshini R Banati
Collaboration strategy lead, Social Learning – Growth & Strategy
Based in London Been with Accenture for 9 years.
Clare Norman
Talent Development Ambassador,Innovation and Employee Experience
Based in the New ForestBeen with Accenture for 14 years.
Copyright © 2012 Accenture All rights reserved. 3
Accenture Overview
Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.
• Over $21.6 Billion in Revenue (FY09)
• Over 186,000 Professionals in 120 Countries
• 91 of the Fortune Global 100
• 2/3 of the Fortune Global 500
• All of our top 100 clients have been clients for at least five years, and 85 have been clients for at least 10 years
• Over $500M in R&D expenditures
• Over $500M in Training expenditures
Consulting
More than 90% of the world’s top companies benefit from our insights and solutions.
Technology
Our experienced professionals bring the latest technology to deliver solutions, no matter how complex or risky.
Outsourcing
Using our global delivery network, we can help clients focus on their core business.
Bottom Line – People and Knowledge are our most important assets
Copyright © 2011 Accenture All rights reserved.
Accenture is recognized as leader in knowledge sharing and social learning
Winner of Global Most Admired Knowledge Enterprise award for thirteen years
Best practice site visit company for American Productivity & Quality Center’s study of the integration of organizational learning and knowledge
Harvard Business School case study on Accenture KM.
Named one of top 24 Companies for Enterprise Learning by American Society for Training & Development
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Copyright © 2012 Accenture All rights reserved. 5
Accenture’s social learning mission is to enable our people to learn from each other and bring the best of Accenture to our clients.
People to Content
BrowseBUSINESS
DRIVERS
BUSINESS
OUTCOMES
Access
Search
Network
Communicate
Steward
Share
Co-develop
People to People
CONNECT
CONTRIBUTE
CULTIVATE
LEADERSHIP : CULTURE : GOVERNANCE : TECHNOLOGY : USER EXPERIENCE
Copyright © 2011 Accenture All rights reserved.
Building a collaborative and sharing culture is a journey.
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Access to useful expertise –
content & people.
Share current updates, assets,
stories.
Ask, answer and moderate questions.
Build or improve a skill.
Co-build new assets /
processes or improve existing
assets / processes.
Collectively grow the knowledge in this community.
Increased connectedness amongst a group of practitioners
CONTENT
CONNECTION
COLLABORATION
COMMUNITYBetter
Performance
Copyright © 2011 Accenture All rights reserved.
Five building blocks to develop your program.
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Copyright © 2011 Accenture All rights reserved.
Facilitating purposeful activities amongst a group of people is key to realizing the value of social learning.
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Click to edit Master text stylesBuzz of excitement
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Click to edit Master text stylesDeep and broad reach
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The impact:typical respondent
engaged in 13 challenges
during the month
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Click to edit Master text stylesSuccess Factors Be clear about your business outcome and target audience
Identify your criteria for choosing challenges
Provide a “twist”
Provide instructions for people to sign up
Keep the challenges secret, to create a buzz
Post the challenges every day, at a consistent time
Summarize the themes
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Copyright © 2011 Accenture All rights reserved.
Click to edit Master text stylesChange beliefsChange habits
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Think of a business
problem where you
want to:• Change beliefs
• Change habits
Brain-storm
challenges that could
form part of your own
30 Day Challenge.
5 minutes
Create your own 30 Day Challenge
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If you have a business problem that
requires changing the beliefs and
behaviours of your people, consider
using a 30 Day Challenge.
If you want to replicate the
Developing People Is our Business
30 Day Challenge, steal it with pride!
So what?
30_day_challenge_book final.pdf
