Social Impact May 2007 Implementing the Business Plan Hyderabad India May 2007.
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Transcript of Social Impact May 2007 Implementing the Business Plan Hyderabad India May 2007.
Social ImpactMay 2007
Implementing the
Business Plan
Hyderabad IndiaMay 2007
Social ImpactMay 2007
The CVE Bakery: How Can You Plan for the Impossible?
In-Facility Work: The Bird Seed Fiasco!
What Happens When a Good Plan Goes Bad…
Social ImpactMay 2007
And Even When Things Go Right, Things Can Go Wrong… NW Works Janitorial and
Business Plan Actual growth exceeded plan by
330% Board of Directors, staff and
infrastructure issues Mission in question
Social ImpactMay 2007
“To stumbleis not to fall . . .it’s just a wayto move aheadmore quickly!”
- Ben Cohen
Implementation Snafus
Social ImpactMay 2007
Mouse trap’s built and nobody comes
Grand expectations Insufficient marketing
Wrong product Wrong market
Social ImpactMay 2007
All things to all people No clear:
Niche Target market Differentiation strategy
We do everything!!
Social ImpactMay 2007
But we still have checks…
Undercapitalization Slow start up Unexpected expenses Overstocked inventory Didn’t plan forbusiness cycles
Social ImpactMay 2007
Low capacity to deliver
Inexperienced business management
Untrained/wrong staff Weak systems & infrastructure
Chaos
Social ImpactMay 2007
Inability to Measure Performance Objectives are not clearly stated in business plan
No plan on how you will manage to objectives
Benchmarks tell you if you’re on track
Know what and how much to measure Inform decision making
Measuring takes time—and costs moneyso choose wisely
Social ImpactMay 2007
Contingency Planning
Build capacity to make accurate projections
Add in buffer for expenses Use “what if…” scenarios Develop “Plan B” (and Z) for major decisions
Test Business Plan assumptions
Objectivity
Social ImpactMay 2007
Before Implementation
“Failing to plan is
planning to fail”-Effie Jones
Social ImpactMay 2007
Pre-Launch of Your Business Plan
Ask the hard questions up front Bring negative people to the table early and let them hit you with their best shot
Have contacts lined up for future issues- get stakeholders and the community behind you before you need them!!!
Just do it! No business plan will cover all of the potential issues, but if you know that up front you’ll be ready to tackle the unknown
Know what and how you will measure your performance
Social ImpactMay 2007
Valuable Questions to Ask What if scaling has risk some negative impact on clients?
What if the success or failure of scaling threatens to change your mission?
How will your stakeholders deal with a failure?
How will your stakeholders deal with a success?
What is your scale?
Social ImpactMay 2007
Post Launch Get your negative critics to S.T.H.U.
Be Flexible Ask for Help Even if your new plan looks completely different than the original, as long as it serves your mission, who cares?
Be ready to drop the whole thing if you’ve given it your best shot and it’s still not working
Social ImpactMay 2007
Lessons Learned: Reality!!!
Business plans are living documents. Where you start is not where you’ll finish. Flexibility is key Constant adjustments Expert tyre-kicking Keep your eyes on the road
Social ImpactMay 2007
It’s a Road Map - Use it!
To Vision
2,000Poor Served
40%Cost
RecoveryAchieved
Client Income up
35%
Social ImpactMay 2007
Implementation Planning
Social ImpactMay 2007
Implementation Planning
Implementation planning turns strategy into reality.
Implementation planning details tactics of the business plan execution: activities, deliverables, timeline, who’s responsible, cost or level of effort
Short term - i.e. 1 year Implementation planning is tightly integrated with the annual budget.
Social ImpactMay 2007
Set Realistic Targets Unrealistic targets sets everyone up for failure
Conservatism - rule of thumb - do not be overly optimistic or ambitious with targets
Flexible to changes If you do not have clear objectives and targets you CANNOT develop an implementation plan
Social ImpactMay 2007
Team effort Not a one person job Functional skills team Include stakeholders Include resisters
Social ImpactMay 2007
Implementation Plan1. Objectives – what are the main objectives and
intermediate objectives?2. Deliverables – what will the outcomes be?3. Milestones – what are the important check
points?4. Activities and tasks – How will you execute? 5. Accountable party – who will be responsible?6. Implementation schedule – over what time
period?7. Budget – How much will it cost?8. Assumptions and Risk – what are the
underlying assumptions and potential risks?