Social EnterpriseMicrosoft in the Enterprise

Wayne Thompson Social Lead – Microsoft Canada

Years to reach 50 million users…

38 years 13 years 4 years 3 years 100 million<9 months

Internet FacebookiPodTelevisionRadio

source: socialnomics.com

Social Technologies Are Growing Explosively

84% of organizations have remote workers

Changes in howwe work

65% of companies are deploying at least one social software tool

20% expect a responsewithin 1 hour via social media

Rise of the social customer

Average of 4 consumer devices used every day

44% of consumers complain via social media

Cloud Big dataMobility Social

Social Is Changing How We Do Business

Will our CULTUREembrace making social a part of everyday work?

What is the right TECHNOLOGY strategy for today and the future? How do we drive

ADOPTIONand reach critical mass

quickly?

The Social Customer Journey

Initial deploymentDeploy social tools that connect people and information

Integrated platformAdopt a platform and sunset siloed solutions

Intelligent solutionsDeliver business solutions that use your social graph

Align to your Organization’s Digital Strategy!

transform the way we work together

Microsoft’s Vision for Social

Business Transformation

Unified Platform

Transform the Way We Work

EmployeeEngagement

TeamCollaboration

BusinessAgility

SocialIntranet

Employee EngagementRemove communication barriers and give employees a voice, information, and the tools they need to take your business to the next level.

“Social networking improves how employees connect with the work

they are doing and how incredibly impactful that work can be.”– CIO of a major international food services company

Source: Gallup Consulting, Employee Engagement, What's your Engagement

Ratio?

Companies with engaged employees

see

18% higher productivity

&

51% lower turnover

Team Collaboration

Sales Marketing

Finance

Source: McKinsey, The Social Economy

Organizations see a

20% - 25% boost in

productivity with social

“Yammer helps us harness the wisdom of our people across multiple teams, geographies and brands to achieve our purpose of delivering business solutions for competitive advantage.”

– CIO of a global financial services organization

Teams need to connect, learn from each other, and thrive in a world of rapid change.

Business Agility

COMPANIES PARTNERSCUSTOMERS Employees

Source: McKinsey, : What Successful Transformations Share

64%of successful

transformations engage & energize

the organization through ongoing communication & involvement

"Yammer glued people together and showed underperforming markets. We noticed the most active groups on Yammer were also the most profitable in our organization." 

– Senior Director of a major international retailer

People, culture and communication are the key success drivers for agile business’.

Social Intranet

Source: McKinsey, : The Social Economy, July 2012

“Yammer has given our people a platform for open conversations, enabling us to share more ideas and solve problems faster across our business.”

– COO of a major international telecommunications company

Traditional Intranets offer great capabilities for publishing content and providing access to structured information. Social brings these intranets to life with fresh discussions and active communities.

Knowledge workers spent

28 hourseach week writing e-mails, searching for

information, and collaborating

internally

Yammer + SharePoint

Social Networking

Social Networking Collaboration Suite

Rich Collaboration Suite

Yammer + SharePoint

Software PeopleLove

AlwaysImproving

Simple andConsistent

The Platform ITNeeds

Scalable Infrastructure

Advanced andCustomizable

Roadmap

Lync, Exchange, Office Client Apps

LOB Apps

Social Layer

Get Started Today!

Attend SharePoint ConferenceLas Vegas, Nevada. November 12-15, 2012

Sign up and try Yammerhttp://www.yammer.com

Download the evaluation and experience Office 365http://office.com/preview