If You Build It, Will They Come?

Sharon Bellamy& Lisa Duke

About Us

Sharon Bellamy – Business Consultant, Applicable – Bristol,UK.

http://socialshazza.com

Lisa Duke - Business Development Manager, Simplified Technology Solutions, Inc. - Atlanta, GA.

http://getsocialdobusiness.com

So You Think You've Finished Implementing Connections?

Environment is up

IT has played with it

User Adoption - The Missing Piece

We used to call this training - now there is no budget for training, so we came up with a new name

You used to do this after you created a brand new Domino app - remember?

Why is User Adoption Work Necessary?

You are the 1%

For normal people,

playing with new

technology is not

fun & not part of

their job

This is why pilots and sandboxes suck

Why? Part 2

It's been 15 years since the desktop has changed

Need to help people understand what's in it for them, and that the way they've always done it is not necessarily the best way to do it going forward

Why? Part 3

Metcalfe's Law - the value of the

network is proportional to the

square of the number of connected

users

Users = success

Best Practices and Use Cases

Help users see how this will help them do their jobs

Executives need to participate

Find the natural champions

Hire an intern to shift over key content

Webinars and classroom training

Lunch & learns

Gamification, like Kudos

Best Practices and Use Cases - 2

Roll out everything to everyone - users will surprise you

Use it to plan something fun - "company world cup"

Absence recording

Newsletters

For more information, visit Michael Sampson's site and buy a book! http://www.michaelsampson.net

We will be here for awhile if you have questions....