So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller,...

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So You’ve Just Become the So You’ve Just Become the Boss… Boss… Skills to Deal with Skills to Deal with Difficult Situations Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office of Women’s Health April 4, 2005 ASPET/APS Women's Breakfast Workshop

Transcript of So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller,...

Page 1: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.

So You’ve Just Become the So You’ve Just Become the Boss…Boss…

Skills to Deal with Difficult Skills to Deal with Difficult SituationsSituations

Virginia M. Miller, MBA, PhD

Professor, Surgery and Physiology

Director, Office of Women’s Health

April 4, 2005

ASPET/APS Women's Breakfast Workshop

Page 2: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.

ObjectivesObjectives

• Leaders Role

• Guidelines for Effective Communication

• Legal Issues

• Case Presentations

Page 3: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.

Mistakes Leaders MakeMistakes Leaders Make

Conflict Avoidance

Waiting too long to intervene

Fear of tough decisions

Criticism without enough praise

Lack of creativity

Page 4: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.

Creative OPTIONSCreative OPTIONS

• Retreat

• Accommodate

• Battle

• Negotiate

• Problem solve

CustomizeCustomize

Page 5: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.

FIVE Step planFIVE Step plan

What is your goal?

Determine the setting

Emotions - control them

Practice what you will say

AVOID email and voice mail

Page 6: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.

Discussion TemplateDiscussion Template

• Describe the problem

• Impact - consequences

• Listen

• Options: Discuss or Dictate

• Follow-up

• Encourage

Page 7: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.

Legal/Ethical IssuesLegal/Ethical Issues

Publish or PerishPublish or Perish

• Authorship

• Conflict of Interest

• Protection

• Copyright

• Intellectual Property

• Plagiarism

Page 8: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.

Uniform Requirements for Manuscripts Submitted to

Biomedical Journals: Writing and Editing for Biomedical Publication

Updated November 2003

International Committee of Medical Journal Editors

http://www.icmje.org/http://www.icmje.org/

Page 9: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.

Consider the CostConsider the Cost

Forgive others and yourselfForgive others and yourself

Move onMove on

Is this the final answer?Is this the final answer?

Page 10: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.
Page 11: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.

AuthorshipAuthorship

• Substantial contribution

• Drafting and revising article for intellectual content

• Final approval

Page 12: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.

Conflict of InterestConflict of Interest

• Dual or competing commitments

• Financial and/or personal relationships

• Real or perceived

Page 13: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.

ProtectionProtection

• Governing principles for human rights and animal welfare

• Privacy and confidentiality

Page 14: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.

CopyrightCopyright

• Journal or Open access; who owns it?

• How do you transfer it?

• What is the protection for intellectual property?

Page 15: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.

Intellectual PropertyIntellectual Property

• Who’s idea is it anyway?

• Material transfers

• Patent protection/copyright

Page 16: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.

PlagiarismPlagiarism

• Copying other’s work

• Copying your own work

• Duplicate publication

• How do you know?

Page 17: So You’ve Just Become the Boss… Skills to Deal with Difficult Situations Virginia M. Miller, MBA, PhD Professor, Surgery and Physiology Director, Office.

Useful Tool Useful Tool

““How to review a paper”

Adv Physiol Edu 27:47-52, 2003