So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy...

30
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. Insight Presentation So unterstützt Sie Insight Microsoft CSP Programm

Transcript of So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy...

Page 1: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

So unterstützt Sie InsightMicrosoft CSP Programm

Page 2: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

European Hosting Solutions team• Strong Sales, Cloud & Services engine;

• 60 Dedicated Hosting Solutions Specialists

• > 22 Office365 & Azure specialists in EMEA

• > 400 active Azure agreements

• MSC, BCS, PTS, LCS

• Largest, most experienced solutions partner in Hosting industry;

• >200 years of Hosting industry experience

• #1 Reseller of Hosting Licensing Programs (MS SPLA; >30%, VMware, Citrix, Veeam, etc)

• EMEA Local offices in;

• Norway Sweden

• Germany Austria

• Switzerland Italy

• Spain France

• Belgium The Netherlands

• United Kingdom Russia

Page 3: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

Starke Verbindungen in alle Richtungen

Hosting Solutions

Teammates

Vendors

Consultancy

Services

Partners

Tools

Education

Page 4: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

Warum CSP Partner mit Insight werden• Technischer Support.

Kostenloser 2nd Line Support während regulärer Arbeitszeiten, 24/7 und

mehrsprachiger Support in Vorbereitung

• Training & Weiterbildung

• Tools & Management (Insight CSP Portal, CSP Dashboard)

• Zusätzliche Lösungen wie Skykick mit Potenzial zur Differenzierung

• Kompetente Führung durch Szenarien der Hybriden Licensing – mit Insight

Spezialisten und Ressourcen, um das beste aus “beiden Welten” anbieten zu können

• Insight Services (MSC, LCS)

Page 5: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

CSP Technical Support

• 1st line support by partner (reseller)

• 2nd line support by Insight

• 3rd line support by Microsoft

Page 6: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

How to drive Office 365 Service Usage

How to improve securityof Ops Management Delegation

How to enhance Ops managementEfficiency and Control

Page 7: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

BUT IT’S ALL SIMPLE

WITH THE Insight CSP DASHBOARD

Page 8: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

Maximize Office 365 benefits realization

by understanding real usage to drive

adoption

scenario#1

Page 9: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

With the standard office 365 portal

LIMITED

REPORTING

LIMITED TO 2000

RECORDS

NO

DETAILS ON USER’S

SERVICE USAGE

Page 10: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

You need high PowerShell skills

you need too much time to find data for reporting and

analytics

You have to create new reports every time

Without the CSP Dashboard

Page 11: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

With Insight CSP Dashboard

CSP

Dashboard

Page 12: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

..and more!

Manage overall licenses complexity

Drive office365 services adoption

Identify and prevent services disruption

Page 13: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

You have a clear picture about service usage status

scenario#1: services usage analysis

Page 14: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

You can drilldown on

service usage details

scenario#1: service dashboard

Page 15: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

And identify inactive

users to drive their

usage of this service

scenario#1: inactive user by service

Page 16: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

Improve Office365 ops management

security and efficiency with advanced

user delegation

scenario#2:

Page 17: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

With Insight CSP Dashboard

Delegated entities

Blocked entities

Only delegated

actions

Page 18: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

..and more!

Reduce risk of human error Thanks to embedded guided actions

Perform bulk actions toLarge number of users at once

… not knowing a single line of PowerShell (empowering junior profiles)

Page 19: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

You can create groups of users to limit operators target users

scenario#2: users delegation

groups

Page 20: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

Assign a limited number of licenses to each group of users

scenario#2: license pool

Page 21: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

And monitor licenses

delegation even to

optimize charge

back process

scenario#2: license pool

Page 22: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

You can also customize

operator’s permission to

limit available reports

and ops management

actions

scenario#2: role based access

Page 23: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

With our management

wizard you can execute

bulk actions without

PowerShell

scenario#2: bulk actions through wizard

Page 24: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

Achieve full control by easily

access all Office 365 information

scenario#3:

Page 25: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

With a standard reporting system It is complex to

Access the right

information at the

right time

Page 27: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

What is the feature?

CSP Partners can establish a relationship with a customer who already has an

existing tenant and existing subscriptions purchased via other channels (e.g.

direct from Microsoft, via Open). This capability enables the CSP Partner to

provision CSP subscriptions for the customer (i.e. multiple license types can

coexist on the same customer tenant).

Multi-channel helps support these common scenarios:

• Enables you to provision a CSP subscription for a customer that has an existing

subscription that was purchased directly from Microsoft.

• Enables you to provision a CSP subscription for a customer that has a trial

subscription directly from Microsoft.

While this features enables multiple license types to coexist on the same

customer tenant, this capability does NOT enable multiple CSP partners to sell to

the same customer. This additional capability is separate and referred to as

“Multi-CSP Partners”, which is also included in the CSP roadmap.

Multi-Channel Purchases:

CSP Partner can sell to a customer with an existing tenant and subscription(s) purchased thru other channels

Important Notes

• The customer retains full control over their existing subscriptions

• Does NOT impact or change any of the customer’s existing subscriptions

• Does NOT transition the customer’s existing subscriptions over to the CSP Partner

• Does NOT change the terms or customer’s obligations for any of the existing subscriptions

• Does NOT allow the CSP Partner to change any Advisor Partner-of-Record information

• Does NOT enable multiple CSP Partners to sell to the same customer

Page 28: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

Product Availability:

Enterprise Mobility Suite (EMS)

Page 29: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

Automated CSP Onboarding Process

Reseller needs Icare

acct w/ terms

Ensure reseller has

an active MPN ID

Reseller completes

“Add a reseller”

webform and clicks to

accept our CSP T&C’s

Webform Received by

our CSP Admin Team

AM to create VLM

“Contract Set Up” ticket to link acct to

2Tier consortium

CSP Admin Team to

create and email Odin

account details to AM

AM to email log in details

to account manager so they can log

into Odin and start

provisioning

** Process may change as the CSP Program progresses

Page 30: So unterstützt Sie Insight · Insight Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved. So unterstützt

Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.Insight Presentation

Continuous Innovation – http://office.com/roadmap

Universal Apps for Windows

Modern Apps for Android

Office for Mac

Intune Updates

Skype Video

Federation

Unlimited Storage with

OneDrive

Expanded DLP

Encryption at Rest

Office 365 Video

Delve and Office Graph