Snom 320 How To - Bicom Systems · After successfully connecting your Snom 320 to the electricity...

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(c) 2003-2010 Bicom Systems Snom 320 How To

Transcript of Snom 320 How To - Bicom Systems · After successfully connecting your Snom 320 to the electricity...

(c) 2003-2010 Bicom Systems

Snom 320 How To

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Snom 320 How To

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Snom 320 How ToI

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Table of Contents

Foreword I

Part I Introduction 2

Part II Registering Snom 320 4

................................................................................................................................... 41 Requirements

................................................................................................................................... 42 Manual Configuration

......................................................................................................................................................... 4UAD Settings

......................................................................................................................................................... 7Creating Extension

......................................................................................................................................................... 9Registering Phone

................................................................................................................................... 133 Auto Provisioning Configuration

......................................................................................................................................................... 13UAD Settings

......................................................................................................................................................... 16Creating Extension

......................................................................................................................................................... 18Registering Phone

................................................................................................................................... 214 Paging

................................................................................................................................... 215 Glossary

Index 0

Foreword

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I

Part

I

2Introduction

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1 Introduction

Snom 320How to use Snom 320 with PBXware

This "How to" is written to as general guide on how to use your Snom 320 with PBXwareusing 5.2b Snom 320 firmware. t covers the most common tasks required to have your

Snom 320 working efficiently.

Part

II

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2 Registering Snom 320- Requirements- Manual Configuration- Auto Provisioning Configuration

2.1 Requirements

1. Snom 320 firmware.

- Make sure that the device is loaded with 5.2b firmware.

2. DHCP server.

- Fully configured and operational DHCP server.

2.2 Manual Configuration

- UAD Settings- Creating Extension- Registering Phone

2.2.1 UAD Settings

STEP ONE: PBXware IP address.

1. Find out the IP address ofthe PBXware server.

STEP TWO: Login to PBXware.

1. Open a new browser window and enter the IP address to access the PBXwareadministration interface login screen.

Example: http://192.168.1.2

an example with IP address2. Hit "Enter" on your keyboard.

3. Login to PBXware with your e-mail address and password.

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STEP THREE: UAD status.

1. Make sure the UAD is enabled. To check the UAD status navigate to "Settings:UAD",and click on the "edit" icon corresponding to "Snom 320".

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2. Make sure "Status" is set to "active", "Auto provisioning" is set to "No" and "DHCP" isset to "Yes".

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3. Click on the "Save" button to save changes.

2.2.2 Creating Extension

STEP ONE: Add Extension.

1. Navigate to "Extensions". Click on "Add Extension".

2. The standard options window will be shown below.

3. Select Snom 320 from "UAD" select box.

4. Select Location: "Local" or "Remote".

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Note:

-"Local" is for all extensions registered on LAN.

-"Remote" is for all extensions registered from remote networks, WAN, Internet etc.

5. Click on the "Next" button.

STEP TWO: Extension values.

1. Enter values into required field text boxes.

REQUIRED FIELDS:

Name:Enter a name for the extension being created. Example: John Smith.

E-mail:Enter the e-mail address associated with this extension. This e-mail address willreceive all system notification messages. Example: [email protected].

an example with details filled in

2. Click on the "Save" button.

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an example with details filled in

3. Click on the "Save & E-mail" button. Account details will be sent to the e-mail addressassociated with this extension.

OPTIONAL FIELDS:

Extension:An auto-generated extension number based on the next available sequentialnumber. An extension value can be changed. Example: 1000. Username:Username is auto generated/populated and cannot be changed since it allows thesystem to use this value for other important operations. Secret:A secret value associated with the UAD is auto-generated in order to allow the UADto successfully register with the system. The secret value can be changed. PIN:An auto-generated PIN will allow access to voicemail and online self care.

2.2.3 Registering Phone

STEP ONE: Electricity and Ethernet.

- The Snom 320 needs electricity. Plug the adapter into its jack then connect it to theelectricity network. - Connect the ethernet port to a hub, router or switch as to access LAN.

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After successfully connecting your Snom 320 to the electricity and data networks it istime to register it to <%PRODUCT%>.

STEP TWO: Snom 320 IP address.

Find out the IP address of the Snom 320 connected to network.

1. Press the "Help" button.

2. Press the appropriate button to find out the IP address assigned to Snom 320.

3. The IP address will be shown on Snom 320 display.

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STEP THREE: Snom 320 Web Interface.

1. Open a new browser window and enter the IP address in order to access Snom 320administration interface.

Example: http://192.168.1.101

an example with IP address2. Hit "Enter" on your keyboard.

STEP FOUR: Configuring Snom 320.

1. Click on "Line 1" link.

2. Enter the following details into the respective fields.

REQUIRED FIELDS:

Account<%PRODUCT%> extension number. Example: 1000.

PasswordThe Secret of the extension as received in the e-mail associated with this extension. Example: 3dX3r5

RegistrarIP address of PBXware server. Example: 192.168.1.2

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an example with details filed in

3. Click on the "Save" button.

OPTIONAL FIELDS:

Display nameExample: John Smith, Reception, Entrance Main, Agent One etc.

Authentication UsernameUsually the same number as for account.

Other fields:Other "options" or "fields" you should left blank or as it is by default, they have notimportance for registering Snom 320 to PBXware.

4. Click on "Advanced" link.

5. Navigate down and click on "Reboot" button. Snom 320 will reboot for changes to

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take effect.

- Conclusion: If everything is done as above described you should have successfullyregistered your Snom 320 to PBXware. Dial *123 to verify registration.

- For further information, please contact the manufacturer or check their web site www.snom.com.

2.3 Auto Provisioning Configuration

- UAD Settings- Creating Extension- Registering Phone

2.3.1 UAD Settings

STEP ONE: PBXware IP address.

1. Find out the IP address of PBXware server.

STEP TWO: Login into PBXware.

1. Open a new browser window and enter the IP address to access the PBXwareadministration interface login screen.

Example: http://192.168.1.2

an example with IP address2. Hit "Enter" on your keyboard.

3. Login to PBXware with your e-mail address and password.

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STEP THREE: UAD status.

1. Make sure the UAD is enabled. To check the UAD status navigate to "Settings:UAD",and click on the "edit" icon corresponding to "Snom 320".

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2. Make sure "Status" is set to "active", "Auto provisioning" is set to "Yes" and "DHCP"is set to "Yes".

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3. Click on the "Save" button to save changes.

2.3.2 Creating Extension

STEP ONE: Add Extension.

1. Navigate to "Extensions". Click on "Add Extension".

2. The standard options window will be shown below.

3. Select Snom 320 from "UAD" select box.

4. Select Location: "Local" or "Remote".

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Note:

-"Local" is for all extensions registered on LAN.

-"Remote" is for all extensions registered from remote networks, WAN, Internet etc.

5. Click on the "Next" button.

STEP TWO: Extension values.

1. Enter values into required field text boxes.

REQUIRED FIELDS:

Name:Enter a name for the extension being created. Example: John Smith. E-mail:Enter the e-mail address associated with this extension. This e-mail address willreceive all system notification messages. Example: [email protected]

Auto provisioning:Set to "Yes".

MAC Address:Snom 320 MAC address. Example: 001646f5f797

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an example with details filled in

2. Click on the "Save" button.

an example with details filled in

3. Click on the "Save & E-mail" button. Account details will be sent to the e-mail addressassociated with this extension.

OPTIONAL FIELDS:

Extension:An auto-generated extension number based on the next available sequentialnumber. An extension value can be changed. Example: 1000. Username:Username is auto generated/populated and cannot be changed since it allows thesystem to use this value for other important operations. Secret:A secret value associated with the UAD is auto-generated in order to allow the UADto successfully register with the system. The secret value can be changed. PIN:An auto-generated PIN will allow access to voicemail and online self care.

2.3.3 Registering Phone

STEP ONE: Electricity and Ethernet.

- The Snom 320 needs electricity. Plug the adapter into its jack then connect it to theelectricity network. - Connect ethernet port to a hub, router or switch as to access LAN.

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After successfully connecting your Snom 320 to the electricity and data networks it istime to register it to PBXware.

"TFTP Server" must be set with TFTP server value.

STEP TWO: Snom 320 IP address.

Find out IP address of Snom 320 connected to network.

1. Press the "Menu" button.

2. On the display, scroll to the IP address using "Up and Down button".

3. Press the "Menu" button.

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STEP THREE: Snom 320 Web Interface.

1. Open a new browser window and enter the IP address in order to access Snom 320administration interface.

Example: http://192.168.1.101

an example with IP address2. Hit "Enter" on your keyboard.

STEP FOUR: Configuring TFTP server.

1. Click on the "Advanced" link.

2. Navigate down to "Update".

- "Setting URL" must be set with TFTP server value and device MAC addressfollowed by ".cfg". Example: 192.168.1.2/001646f5f797.cfg

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an example with details filled in

3. Navigate down and click on the "Save" button. Navigate down again, click on the"Reboot" button. The Snom 320 will reboot for changes to take effect.

- Conclusion: If everything is done as above described you should have successfullyregistered your Snom 320 to <%PRODUCT%>. Dial *123 to verify registration.

- For further information, please contact the manufacturer or check their web site www.snom.com.

2.4 Paging

Paging is a service that transmits a call through one or multiple phones on theirloudspeakers.More info: http://bicomsystems.com/dev/haris/pbxware/html/snom_190.htm

2.5 Glossary

- DHCP = Dynamic Host Configuration Protocol (DHCP) is a communications protocolthat lets network administrators manage and automate the assignment of Internet.- HUB = A common connection point for devices in a network.- IP Address = Internet Protocol address.- Local = A local area network (LAN) is a computer network covering a local area, like ahome, office or small group of buildings such as a college.- LAN = Local Area Network.- PIN = Personal Identification Number.- Remote = Network devices that are managed or controlled from a network systemother than the system to which they are directly connected.- Router = A device that forwards data packets from one local area network (LAN) orwide area network (WAN) to another.- Switch = Network device that selects a path or circuit for sending a unit of data to itsnext destination.- UAD = User Agent Device.- VoiceMail = The electronic transmission of voice messages over the Internet. Themessages are stored on a computer until the recipient accesses and listens to them.

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- WAN = Wide Area Network.- Web Interface = A web interface is the system of controls with which the usercontrols a device.

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