Snapshot of community feedbacks3-eu-west-1.amazonaws.com/lovecatford/gold/wp-content/... ·...

Snapshot of community feedback

Team Catford

Team Catford is a group of consultants specialising in stakeholder engagement,

urban regeneration and placemaking leading this major community engagement

on behalf of Lewisham Council.

We all live in the borough, mainly Catford, and are passionate about what happens

in our neighbourhood.

We encourage everyone who lives, works, socialises, commutes or runs a business

to have their say as Catford goes through its biggest change in decades.

.

Objectives for community engagement

• Ensure that engagement is clear, meaningful, and two-way, understanding the

knowledge, interests and concerns of all stakeholders

• Create realistic expectations with regards to timescales, scope and constraints

• Reduce misunderstanding and misperceptions about the scheme and its

impacts, by providing the right amount of information at the right time

.

• Summer 2017 – ongoing.

• 150 hours of engagement.

• Catford South and Rushey

Green local assemblies.

• Team Catford events.

• Team Catford Roadshow.

Face-to-face engagement

#CatfordConversation

• Vox pops, videos, interviews.

• Feedback forms.

• Phone, email and free post.

• Social and digital...

Feedback analysis

Over 1,600 contributions have been added to Commonplace.

Each contribution (or entry) may have several comments relating to different

aspects of the town centre.

So far, we’ve analysed over 90% of the this feedback reading, categorising and

considering each comment so that all of the ‘free text’ is captured.

Top categoriesTotal Entries

Accessibility 43

Buildings 117

Catford Cat 32

Community facilities 145

Crime & anti-social behaviour 127

Cycling 98

Food & Drink 188

Green spaces 251

Housing 54

Leisure 92

Local environment 269

Local transport 97

London connectivity 54

Pedestrians 349

Pollution 81

Public Realm 408

Retail & Business 309

Roads 397

Sense of community 23

Other 21

TOTAL COMMENTS 3,155

Accessibility

Relates to the ease at which

those with accessibility needs

can access public facilities. ACCESSIBILITY (Access needs)

Sub category Entries

Unable to access / create

step-free access at Catford

Station

18

Improve/poor pedestrian

facilities for those with

access needs

7


step-free access at Catford

Bridge Station

6


step-free access at

other/unnamed station

5

Improve/poor road facilities

for those with access needs

4

Improve/poor ease of use of

public facilities/spaces for

those with access needs

3

Buildings

Relates to the physical appearance

and location of buildings.

BUILDINGS


Redevelop/demolish Catford

Centre/Milford Towers

32

Abandoned/derelict/disused/unsafe

building

22

Unattractive/poor quality/eye-sore

building

19

Attractive/characterful building 8

Preserve/maintain/conserve

building

7

Redevelop/demolish other building 5

Build more

suitable/attractive/improve design

of buildings

5

Restore/improve/don’t demolish

other building

5

Improve/refurbish/don’t demolish

Catford Centre/Milford Towers

4

Redevelop/demolish Laurence

House/other council building

3

Redevelop/demolish Eros House 2

Restore/improve/don’t demolish

Eros House

2

Demolish part of Catford

Centre/Milford Towers

2

Other 1

TOTAL COMMENTS 117

Catford Cat

Relates to the

fiberglass cat above

the Rushey Green

entrance to the

Catford Centre.

CATFORD CAT


Keep/likes the Catford

Cat

26

Remove the Catford Cat 4

Doesn’t like the Catford

Cat/Catford Cat is ugly

2

TOTAL COMMENTS 32

Community facilities

Relates to facilities and events

for the local community. Community facilities

COMMUNITY FACILITIES


More community events 30

Create/improve community

facilities/spaces

29

Play facilities 29

Likes named community

space/group/project

17

More/improve community

services

13

Improve/keep/likes/new

library

11

More/improve community

groups/projects

9

More/likes community

infrastructure

5

Community

engagement/consultation

2

TOTAL COMMENTS 145

Crime & anti social behaviour

Relates to issues surrounding

crime, anti-social behaviour and

policing.CRIME & ANTI-SOCIAL BEHAVIOUR


Public drinking 31

Anti-social behaviour 15

Drug dealing 15

Loitering/idling 13

Muggings/thefts/violence/assaults 10

Drug use 9

More CCTV 9

More police/warden/safer

neighbourhood team presence

8

Gangs 5

Threatening/unpredictable

behaviour/unwanted attention

4

Unpleasant behaviour 3

No new CCTV 1

Graffiti 1

Drink driving 1

Dangerous animals 1

Squatting 1

TOTAL COMMENTS 127

CyclingIssues relates to facilities for,

provision of, and the safety of

cyclists and cycling in the

Catford area. CYCLING


Dangerous/unsafe/

road/area/route/crossing for

cyclists

28

Create cycle lane/route/path 20

Create/improve cycle

bridge/underpass/crossing

11

Create cycle storage/parking 11

Poorly maintained/improve

existing cycle routes

10

Prioritise cyclists/make area

more cycle friendly/improve

cycling provision in area

3

Link existing cycle routes 3

Cycle rental facilities 2

Improve signage for cyclists 2

Dangerous cyclists/cyclists

making area unsafe

2

Cycle route/facilities blocked by

cars/pedestrians

2

Create cycle hub/link cycling

facilities with public transport

1

Cyclists targeted for crime 1

Likes cycle route 1

Don’t build cycle storage 1

TOTAL COMMENTS 98

Food & DrinkIssues related to food and drink

options in the Catford area, including

restaurants, cafes, pubs and bars.

Food & Drink


Create new/independent cafes 41

Create new/independent

restaurants

33

Like named pub/bar 30

Create café in named park 15

Likes local cafes 13

Create new café at station 13

Too many fast food outlets 9

Likes named food option

(restaurants, bakery, ice cream)

8

Create new pubs/bars 8

Retain/keep/relocate named pubs 5

Keep/improve existing pubs/bars 3

Create food market 3

Do not build café in named park 2

Doesn’t like named pub/pub

causing problems

1

Longer food & drink opening hours 1

Improve café in named park 1

Likes café in named park 1

More support for local restaurants 1

TOTAL COMMENTS 188

Green spacesIssues related to green spaces and

parks in the Catford area.

Green spaces


Likes green space 44

Better maintain/improve/untidy green space 36

Build/improve/maintain public facilities in green space 31

Play facility in green space 26

Likes/improve/reopen/create café in green space 18

Is/feels unsafe/anti-social behaviour in green space 16

Link existing green spaces 11

Create new/restore/reopen access to old green space 10

Signage in green space 10

Lighting in green space 10

Hold community events in green space 10

Open private green space to public 9

Don’t create lighting in green space 6

Planting in green space 5

Eye-sore building/structure in green space 2

Don’t build facilities in green space 2

Don’t open private green space to public 1

Don’t create café in green space 1

Green space is indeed open for public use 1

Attract wildlife to green space 1

Don’t link existing green spaces 1

TOTAL COMMENTS 251

HousingIssues surrounding homes in

Catford, housing provision and the

effect of new homes on the area.

Housing


Increase available / build new housing 21

Infrastructure concerns 8

Planning permission issues 8

Housing for local people concerns 6

Improve existing housing 4

Rent controls / affordability concerns 3

Empty homes 2

No new high-rise housing 2

TOTAL COMMENTS 54

Leisure

Relates to entertainment,

social space and the arts in

the Catford area.

Leisure


Improve Theatre

Facilities/Use/Programming

19

Create Cinema 26

Likes Theatre 4

Increase Leisure Options 10

Create Music Venue 3

Improve Nightlife 1

Create Community Music Facility 1

More Community events at

Theatre

8

Create Museum 1

Create Fun Fair 1

Improve Social Space 7

Convert Existing Space to Social

Space

3

Create Swimming Pool/Paddling

Pool

6

Create Arts Centre 2

TOTAL COMMENTS 92

Local environment

Relates to issues around

waste, litter and fly-tipping in

the Catford area.

Local Environment


Fly Tipping 105

Litter 78

Waste 74

Dog waste 8

Litter attracting pests 2

Poor recycling provision 2

TOTAL COMMENTS 269

Local transportRelates to issues around local transport

facilities and infrastructure.

Local Transport


Improve/Poorly kept station buildings at Catford Bridge station 11

Improve/Poorly kept station buildings at Catford station 6

New entrance at Catford Bridge station 5

New entrance/ exit at Catford station 4

Create retail / food offer at Catford Bridge station 4

Create housing at Catford Bridge station 1

Bellingham station is untidy 1

Improve bus services 5

Step free access needed at Catford station 18

Step free access at Catford Bridge station 6

Step free access at other stations (Bellingham, Hither Green, unnamed) 4

Improve social spaces in station buildings 4

Combine and co-ordinate Catford and Catford Bridge stations (departure boards) 8

Create a new railway station 2

Rearrange bus stops 11

Train stations over capacity 1

Improve planting at Catford station 2

Hold space for Bakerloo line station 1

Parking - space for drop off at station needed. Parked cars causing obstruction to buses 2

Catford has good transport links 1

TOTAL COMMENTS 97

London connectivity

Relates transport links between

Catford and the rest of London-

in particular Central London.

London Connectivity


Increase rail service frequency 18

Extend London Transport links

to Catford16

Improve Rail / Transport links 12

Existing links are good 4

Improve London Transport

Links between Catford and

Victoria

2

Improve train capacity 2

TOTAL COMMENTS 54

Pedestrians

Relates to facilities and

infrastructure for pedestrians.

Pedestrians


Street lighting 12

Widen/link/improve existing pavements or paths 52

Create new routes or paths 10

Improve pedestrian access to town centre 6

Build footbridge 11

Improve signage 11

Dirty/poorly maintained passageways (incl. bridge

and underpass)

48

Pedestrianise Broadway 14

Pedestrianise other areas 8

Dangerous roads or pedestrian crossings 69

Build new footbridge station 10

Do not link pedestrian paths 1

Create a new pedestrian crossing 44

Improve/maintain existing bridge at station 6

Blocked passageways 14

Passageways (incl. underpass) feel unsafe 25

Likes/wants to keep existing pedestrian routes 5

Pedestrianise Rushey Green 1

Demolish passageway to Plassey Island 1

Rearrange bus stops 1

TOTAL COMMENTS 349

PollutionRelates to noise, air and light

pollution as well as polluting

chemicals used in the Catford area.

Pollution


Air Pollution 63

Noise Pollution 15

Light Pollution 2

Chemical Pollution 1

TOTAL COMMENTS 81

Public realm

Public Realm


Area rundown/untidy/depressing 82

Planting 76

Improve Public Area 53

Trees 47

Area feels unsafe 34

Public amenities 27

Street Art 26

Begging/intrusive people in public

area

14

Regenerate/redevelop Catford area 13

Create/improve/restore public

attractions/displays/statues

12

Untidy/eyesore structure in public

area

10

Underused/poorly used public area 7

Likes/attractive public area 7

TOTAL COMMENTS 408

Relates to public spaces and

features in the Catford area

Retail & businessRelates to issues of retail, shopping

and business


Improve retail options/lack of retail options 85

Likes current retail offer 42

Retain existing/add more independent shops 35

Create/extend market 21

Use empty retail space for meanwhile use 16

Shops rundown/improve shop fronts 15

Create business park/encourage new businesses 15

Create new retail space 13

Less betting/pound/nail/cheap clothes shops 12

Dislikes current retail offer 8

More shopping options near stations 8

Improve loading bays/stop businesses blocking roads

and pavements

7

Businesses causing problems for area 6

Don’t turn shops into housing 5

Create a new shopping centre 3

Poor hygiene in food shops 3

Dissatisfaction with shop to housing conversions 3

Longer opening times for shops 2

Shops are a community facility 2

Create new work spaces 2

Separate light industry from residential areas 2

Improve pedestrian access to shops 1

Make market more attractive 1

Create community space for locals to hire 1

Less chain shops 1

TOTAL COMMENTS 309

RoadsRelates to road infrastructure

and facilities for road users.Roads


Parking 84

Dangerous roads 25

Speeding 63

Re-Route 58

Rat-running 21

Traffic/congestion 68

Improve/maintain roads 15

Create/Improve traffic lights 9

Make roads wider 4

Make roads narrower 5

Too focused on cars 4

Oversized vehicles using roads 10

Disabled parking 1

Keep one-way system 2

Issues with Buses 1

Stricter application of traffic rules

needed

8

Remove speed bumps 1

Create new roads 4

Improved signs and road markings 3

Electric car charging points 2

Idling/abandoned cars 6

Create low emission zone 1

TOTAL COMMENTS 397

Sense of communityRelates to issues around

Catford’s sense of community

and spirit.Sense of community


Good sense of community in Catford

generally

2

Good sense of community at named

place/space

5

Create/improve space/place to improve

sense of community

6

Celebrate local success/creativity/spirit 1

Poor sense of community/hostile

atmosphere

3

Create/improve sense of community 6

TOTAL COMMENTS 23

Other

Relates to comments that is was not

possible to fit into previous categories.

Other


Calling for quicker change 4

General positive feeling towards

Catford4

Consultation process 4

N/A 3

Regeneration / gentrification 2

Rename Catford 1

Disruption concerns 1

Catford wildlife / Pheasants 1

Mobile signal strength 1

TOTAL COMMENTS 21

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