Smsvn pmp training_slides_chapter_5

SMSVN – PMP Training Course 2013 – Chapter 4 Prepared by Nguyen Quy Son - 11/07/2013

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PROJECT SCOPE MANAGEMENT Project Scope Management includes the processes required

to ensure that the project includes all the work required, and only the work required, to complete the project successfully.

Managing the project scope is primarily concerned with defining and controlling what is and is not included in the project.

There are 6 processes Plan Scope Management Collect Requirements Define Scope Create WBS Validate Scope Control Scope


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PROJECT SCOPE MANAGEMENT

Enter phase/

Start project

Exit phase/

End project

Initiating Process

es

Closing Process

es

Planning

Processes

Executing

Processes

Monitoring & Controlling

Processes

Knowledge Area

Process

Initiating Planning Executing Monitoring & Contol Closing

Scope

Plan Scope ManagementCollect RequirementsDefine ScopeCreate WBS

Validate ScopeControl Scope

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PRODUCT SCOPE & PROJECT SCOPE

Trình tự thực hiện 0. Lobby 1. Thỏa thuận địa điểm và quy hoạch đối với cơ

quan quản lý cấp địa phương (UBND Quận cấp) 2. Thỏa thuận quy hoạch kiến trúc (Sở quy

hoạch kiến trúc phê duyệt) 3. Quyết định của UNBND TP giao đất cho chủ

đầu tư để thực hiện dự án (Sở tài nguyên môi trường)

4. Thẩm định thiết kế cơ sở (Sở xây dựng) 5. Trình duyệt dự án đầu tư (UBND TP) 6. Thi công 7. Bàn giao 8. Đưa công trình vào giai đoạn khai thác sử

dụng 9. Bảo trì, bảo hành công trình.

Một tòa nhà 70 tầng 2 tòa chung cư cao cấp 47 tầng 2 tầng ngầm Khách sạn Trung tâm thương mại và các hạ tầng phụ trợ khác

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PRODUCT SCOPE & PROJECT SCOPE

Product scope The features and

functions that are to be included in your products or service or result of the project.

Completion is measured against the product requirements

Project scope The work the project

will do to deliver the product of the project

Completion is measured against the project management plan

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SCOPE CREEP AND GOLD PLATING

Gold plating means adding features that are not included in the product's scope.

Scope creep means "uncontrolled" changes. This can be brought in either by the customer or by the project team.


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5.1 PLAN SCOPE MANAGEMENT Plan Scope Management is the process of creating a

scope management plan that documents how the project scope will be defined, validated, and controlled.

The key benefit of this process is that it provides guidance and direction on how scope will be managed throughout the project.

Inputs Tool&Techniques Outputs

.1 Project management plan

.2 Project charter

.3 EEF

.4 OPA

.1 Expert judgment

.2 Meetings.1 Scope management plan.2 Requirementsmanagement plan


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5.2 COLLECT REQUIREMENTS


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5.2 COLLECT REQUIREMENTS The process of defining and documenting stakeholders' needs to

meet the project objectives. The key benefit of this process is that it provides the basis for

defining and managing the project scope including product scope.Inputs Tool&Techniques Outputs

.1 Scope management plan.2 Requirements managementplan.3 Stakeholder management plan.4 Project charter.5 Stakeholder register

.1 Interviews

.2 Focus groups

.3 Facilitated workshops

.4 Group creativity techniques

.5 Group decision-makingtechniques.6 Questionnaires and surveys.7 Observations.8 Prototypes.9 Benchmarking.10 Context diagrams.11 Document analysis

.1 Requirements documentation

.2 Requirements traceabilitymatrix


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5.2 COLLECT REQUIREMENTS Interviews: Directly talk with stakeholders Focus Groups: Interactive discussion with qualified

Stakeholders & Subject matter experts Facilitated Workshops: issues can be discovered earlier and

resolved more quickly than in individual sessions. Group Creativity Techniques :

Brainstorming, Nominal group technique: enhance brainstorming with

voting and ranking Delphi Technique: some expert answer questionnaire and

give anonimity feedback Idea/mind mapping, Affinity Diagram: sort idea into groups


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5.2 COLLECT REQUIREMENTS

GROUP DECISION MAKING TECHNIQUES: Unanimity, Majority (>50%) Plurality, Dictatorship


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5.3 DEFINE SCOPE The process of developing a detailed description of the

project and product. The key benefit of this process is that it describes the

project, service, or result boundaries by defining which of the requirements collected will be included in and excluded from the project scopeInputs Tool&Techniques Outputs

.1 Scope management plan.2 Project charter.3 Requirements documentation.4 Organizational process assets

.1 Expert judgment

.2 Product analysis

.3 Alternatives identification

.4 Facilitated workshops

.1 Project scope statement

.2 Project document updates


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5.4 CREATE WBS

The process of subdividing project deliverables and project work into smaller, more manageable components.

The key benefit of this process is that it provides a structured vision of what has to be delivered.


.1 Scope management plan

.2 Project scope statement

.3 Requirements documentation

.4 EEF

.5 OPA

.1 Decomposition

.2 Expert judgment.1 Scope baseline.2 Project documents updates


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WBS SAMPLE


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WORK PACKAGES

The planned work is contained within the lowest level WBS components, which are called work packages.

A work package can be scheduled, cost estimated, monitored, and controlled.


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5.5 VALIDATE SCOPE The process of formalizing

acceptance of the completed project deliverables.

The key benefit of this process is that it brings objectivity to the acceptance process and increases the chance of final product, service, or result acceptance by validating each deliverable



.2 Requirementsdocumentation.3 Reqs traceability matrix.4 Verified deliverables.5 Work performance data

.1 Inspection

.2 Group decision-makingtechniques

.1 Accepted deliverables

.2 Change requests

.3 Project document updates


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5.6 CONTROL SCOPE The process of monitoring the status of the project and

product scope and managing changes to the scope baseline.



.2 Requirements documentation.3 Requirements traceabilitymatrix.4 Work performance data.5 Organizational process assets

.1 Variance analysis .1 Work performanceinformation.2 Change requests.3 Project management planupdates.4 Project documents updates.5 Organizational process assetsupdates

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