SMS Vendor Evaluation v1 042307 (4)

Vendor Details Provides

SMS Only

SMS Only

Company Name: Bazooka Media Phone Number: 847-736-9335 URL: www.bazookamedia.com Contact(s): John Harris

Company Name: NPowerMobile Phone : 985.624.2955. Url: http://www.npowermobile.com/npowermobilehome/default.cfm Contact(s): Kevin Carriere 504.606.6246 [email protected]

Emergency Phone System & SMS

Company Name: Rave Wireless, Inc. Phone: 717-394-7101 URL: http://www.ravewireless.com/ Contact(s)Andy Olenik


Company Name: 3N National Notification Network Phone Number: 888-336-4911 URL: http://www.3nonline.com/ Contact(s): Linda Hartman [[email protected]]


Company Name: e2Campus Phone Number:800-936-3525 URL: www.e2Campus.com Contact(s): Bryan Crum [[email protected]]

Company Name: Send Word Now Phone Number: (866) 955-2273 URL:http://www.sendwordnow.com/support.aspx Contact(s):David Petty


Summary

SMS Emergency Phone System

Not Applicable

Not Applicable

Bazooka Media

Npower Mobile Npower Mobile

Rave Wireless Rave Wireless

3N National Notification 3N National Notification

e2Campus

SendWordNow SendWordNow

Additional Comments

Vendor Sheet

Company Name: Bazooka MediaPhone Number: 847-736-9335URL:Contact(s): John Harris

SMS 1 How long has your company been in business? 2 years

2Is there an initial setup cost and/or annual maintenance fee?

3What is the cost per SMS? Does this vary per the length of message? Per message cost is $.03. There is no difference in cost for message length.

4 Can messages be segregated by groups (i.e. faculty, staff, student)? Yes.

5

6

Will you provide metrics and will this include bouncebacks?

7 Is there any limit to the length of an SMS message? 160 characters per text message - this is an industry standard.8 How many SMS messages can you place concurrently? Unlimited.

9How is an order to place an SMS message made?

10

How long would it take to send 30,000 messages? What is the SLA?

11 Do you need to know the carrier for a message? No.SMS.

Can we stop or change a message mid deployment? No. Once a message has been sent it is irretrievable.What happens if someone attempts to respond to the sms message? We can set up a system where recipients can text back to a screen/web page.

The system that Bazooka Media proposes is a three tiered system.

www.bazookamedia.com

Yes, there are setup & monthly fees. Fees will be based upon the volume of students/staff/etc. that need to be covered by the system.

How do we send the phone number information to you and is there a cost for updating this information? Restriction on frequency of updates? Can we automate the updates?

We use an administration web page for all staff (DePaul administration) who have permission to use the system. There is no cost for data/number additions. There is no restriction on the number of updates nor numbers placed within the system. The sign up is done by students either via their own mobile phone or from a web page which we will design & host or the university can host.

We will provide volume of users and some bouncebacks. There is a limitation of carrier information which we will receive due to incorrect, missing or terminated mobile numbers.

The administrators (DePaul staff) can pull up the web page (via a computer or a Blackberry/Treo device) and set up the SMS push.

30,000 messages would be sent immediately & simultaneously. The SLA is dependant upon the carriers current volume but messages are received with 5 minutes of the initial push. Most messages are received within seconds.

How is the SMS sent, via direct sms messaging, or via email to [email protected]?

How do we generate a message and send it to the system, via operator phone call? Direct sms to a particular secret address, or web interface? (maybe handled in Q9)

See above. But, basically, this is a system which the administration/staff will use. Setting up the system in this way gives DePaul the utmost in control over the system. Bazooka Media will train all staff who request training.

How does your system handle message that are attempted to be sent to land line phones?

Land line phones cannot receive SMS unless they have a texting function; this is generally not the case.

Can we set up the system such that we are billed for the SMS messages we send, as opposed to the student being billed?

No students will ever be billed. Fees are paid for by the institution. These costs can be either 1) absorbed by DePaul or 2) placed into various fees that DePaul students pay on a yearly basis - class fees, tuition, etc.

1) Emergency Alerts - this is a system where people can text message into the system and have their phone number immediately registered with the servers. This database would be used for immediate communication during an emergency

2) Staff/Administration/Student registration - this is a long term database of numbers of all who opt-into the system.

3) Visitor registration - this is a short term database of visitors to the university.

http://www.bazookamedia.com/

The Bazooka Media system is highly automated and easy to learn. It can manage hundreds of thousands of mobile numbers and instantly place SMS messages via shortcode technologies to those numbers - all from a web page or a hand held device that has intern

Vendor SheetCompany Name: NPowerMobilePhone Number: 985.624.2955.URL: http://www.npowermobile.com/npowermobilehome/default.cfmContact(s): Kevin Carriere 504.606.6246 [email protected]

Emergency Phone System

Question Response1 How long has your company been in business? 3 years2 Is there an initial setup cost and/or annual maintenance fee? Set up 500-1500. Maintainance (with Short Code) 1500-1900 per month

3 What is the cost per phone call? Does this vary per the length of message? Typically we roll the call cost into the monthly maintenance fee

flat fee. No difference for long distance.4 Can phone calls be segregated by groups (i.e. faculty, staff, student)? Yes. Unlimited grouping

56 Can you utilize a phone tree(i.e. call home, if no answer call cell….) In an emergency we would suggest call all the numbers you have.7 Will you provide metrics and will this include bouncebacks? Yes, we report on human, machine, call duration, and failed.8 Is there any limit to the length of a phone message? No9 How many phone calls can you place concurrently? 350 per customer, but we can scale this up if required.

10 How is an order to place a phone call made?

11 How long would it take to send 30,000 messages? What is the SLA?

12 Yes

13 Can we stop or change a message mid-deployment?

14

15 Are any universities using your system now?

16 We offer inbound call services.

SMS 1 How long has your company been in business? 3 years2 Is there an initial setup cost and/or annual maintenance fee? Included in PHONE SYSTEM question above #23 What is the cost per SMS? Does this vary per the length of message? No, messaging costs are built into the maintenance fee4 Can messages be segregated by groups (i.e. faculty, staff, student)? Yes, we have full grouping capability

5

How would we be charged back for calls to multiple area codes/long distance? (students have cell phones from all o ver the country) or flat fee per question 3?

How do we send the phone number information to you and is there a cost for updating this information? Restriction on frequency of updates? Can we auto-update through DB dumps or delta transfers?

Can be integrated directly with your systems, or we can provide you a web portal to manage it. Or you can simply send us excel files.

1. It can be directly integrated with your computer systems. 2. via a web portal. 3. We can execute it for you. 4. we can support other methods, call-in, text in, depending on your requirements.

Our base system can call 30,000 calls in about an hour. SLA based on your requirements.

Can we set up multiple unique users to have authority to send messages, with personal ID codes or logins?

You can stop a message that is in queue. Once the queue executes you cannot stop the process.

Does your system detect voice mail and wait 'for the beep', or just start playing on target phone pickup?

Yes we support answering machine detection. If an answering machine is detected, we play the message the message after the beep. We report if a human or machine answers the call.

Our Mobile University product is new and handles much more than blasting for emergencies. We are currently in negotiations with over 25 colleges but have none finalized. We do have many other customers that use our technology, including Nationwide Insurance, American Airlines, and over a thousand car dealers in the auto industry.

Does your service offer inbound call back services, such that our students, etc could call your company back for additional information (do you have a call center to accept inbound calls or are you a one way messaging only company?)


Text messaging programs are opt-IN - opt-out. We provide a robust webservices API for direct integration to your systems.

6 Will you provide metrics and will this include bouncebacks?7 Is there any limit to the length of an SMS message? 160 chars. It's an industry limitation8 How many SMS messages can you place concurrently? 1000+9 How is an order to place an SMS message made? Self service portal, or we can do it for you.

10 How long would it take to send 30,000 messages? What is the SLA?11 Do you need to know the carrier for a message? NO

Web interface, but we can accommodate other methods if required

Can we stop or change a message mid deployment?

What happens if someone attepts to respond to the sms message?

We drop messages that are not mobile numbers. We can scrub your data for mobile numbers, or apply other logic if the number is not valid.

This is a tricky question, because there are many variables in the equation, basically as fast as we can send them out. Our typical customer throughput is 5-15 a sec, but this can be expanded to 1000's a sec if required with dedicated hardware per customer.


We are a member of the Mobile Marketing Association and adhere to all defined Consumer Best Practices. All messaging is done via a Shortcode directly to the carrier in accordance with the Consumer Best Practices. Using a Shortcode is not only extremely reliable, it is the only method that is endorsed by the carriers. This method of messaging allows 2-way communication and the ability to opt-out of the program at any time in accordance with the Best Practices. Using E-mail does not always follow the Consumer Best Practices.



We look up the phone number and determine if it’s a mobile number. If it is not a mobile number we can apply other logic to it.

The message is typed in our portal, then you confirm the message. Then it goes out.

Since we use shortcodes the customer can respond, these 2-way messages are available in the web portal, or can be delivered email or other method based on your requirements.

Can we set up the system such that we are billed for theSMS messages we send, as opposed to the student being billed?

No, Currently the carriers do not have any mechanism to bill 3rd parties. The student would be billed by there carrier at the rate of their plan.

Question

1 How long has your company been in business?

2

3

4

5

6

78 Is there any limit to the length of a phone message?

9 How many phone calls can you place concurrently?

10 How is an order to place a phone call made?

11

12

13 Can we stop or change a message mid-deployment?

Mike PettorossiSenior Account ExecutiveSunGard AvailabilityPhone: 610-205-8313Fax: 610-768-4135

Email: [email protected]://www.availability.sungard.com/Pages/default.aspx

Is there an initial setup cost and/or annual maintenance fee?

What is the cost per phone call? Does this vary per the length of message?


Can phone calls be segregated by groups (i.e. faculty, staff, student)?


Can you utilize a phone tree(i.e. call home, if no answer call cell….)




14

1516 Are any universities using your system now?

SMS

1 How long has your company been in business?

2

3

4

5

67 Is there any limit to the length of an SMS message?

8 How many SMS messages can you place concurrently?

9 How is an order to place an SMS message made?

1011 Do you need to know the carrier for a message?

12

13

14

15 Can we stop or change a message mid deployment?



Is there an initial setup cost and/or annual maintenance fee?

What is the cost per SMS? Does this vary per the length of message?

Can messages be segregated by groups (i.e. faculty, staff, student)?







16

17



Response

Yes. It is easy to segregate the contacts by group.

No.

Yes.

SunGard has been in business providing Business Continuity Software and Services for over 20 years.

Yes, set-up cost only. An initial setup cost during the first year of the contract covers implementation.

There is no cost per phone call. The pricing is based on number of contacts in your database, number of administrators and other factors.

Flat Fee. Because you are not charged per call, you may contact students via cell phones with any area code.

No Cost for Updating, on demand updates to information. Information can be sent in comma delimited files, EXCEL spreadsheets.CSV. This process is being enhanced this quarter through the new Contact Manager feature within NotiFind.

Yes. Escalation Rules determine what methods you try and in what order. The "rules" are very easily defined by you and can be different for different audiences or purposes.

Yes. Real Time and Historical Reporting is included and is downloadable.

NotiFind uses a queuing system based on several variables. The number of notifications that will be sent concurrently can range from hundreds to thousands. Our infrastructure allows for over 200,000 1 minute voice messages and over 500,000 text messages to be sent within an hour.

De Paul University may activate via the phone or the web interface.

Message deliverability SLA is 99.9%, SLA for availability of the application is 99.99%. Too many variables not specified to answer the question accurately. Reasonable range is 15 - 30 minutes.


Yes.

No cost. Included in the contract.

160 characters is the industry limit.

See Answer to # 9 above

See Answers to #'s 9 & 11 aboveNo. The carrier is not needed.

Yes. We support human voice detection. If an answering machine is detected, we play the message after the beep. We report if a human or voice mail answers the call.

Yes. NotiFind offers inbound call services. An automated inbound message center and web based bulletin is available through NotiFind's Message Center module, which is an add-on to our standard NotiFind offering.

SunGard has been in business providing Business Continuity Software and Services for over 20 years.

Yes. An initial setup cost during the first year of the contract covers implementation.

Yes. It is easy to segregate the contacts by group. You may easily add a custom field to differentiate them.


Yes. Real Time and Historical Reporting is included and is downloadable.


We can deliver SMS messages via SMPP. The customer would only need to have the recipient's cell phone number to deliver via this protocol. NotiFind leverages 4 Tier 1 SMS aggregators that have relationships with over 600 carriers around the world providing effective and reliable SMS communication.



Messages can be changed prior to confirmation but cannot be stopped after deployment due to the speed of delivery to SMS.

NotiFind will not track any response to SMS when the user hits "reply". However, you may ask a question which requires they answer via email or via a call in number. This enables you to gather information from them on their status or availability.

The student is billed for receiving the text message by their wireless service provider. NotiFind cannot currently dictate otherwise.

Rave Wireless, Inc.717-394-7101http://www.ravewireless.com/Andy Olenik

Emergency Phone SystemPlease Note: For voice message delivery, Rave partners with a 3rd party voice messaging specialist.

QuestionHow long has your company been in business?Is there an initial setup cost and/or annual maintenance fee?



Can you utilize a phone tree(i.e. call home, if no answer call cell….)

Will you provide metrics and will this include bouncebacks?Is there any limit to the length of a phone message?How many phone calls can you place concurrently?How is an order to place a phone call made?


Can we stop or change a message mid-deployment?

Are any universities using your system now?

SMS How long has your company been in business?Is there an initial setup cost and/or annual maintenance fee?

What is the cost per SMS? Does this vary per the length of message?






Can messages be segregated by groups (i.e. faculty, staff, student)?


Is there any limit to the length of an SMS message?

How many SMS messages can you place concurrently?

How is an order to place an SMS message made?


Do you need to know the carrier for a message?

Can we stop or change a message mid deployment?







Please Note: For voice message delivery, Rave partners with a 3rd party voice messaging specialist.

Response2004/1996 (Voice messaging is provided through an OEM partner)There is a $10k annual maintenance fee

$0.035 for each 30 seconds of a connected call. No charge for calls that are busy or unanswered.

Flat rate in the conintental US.Yes.

Yes.

No 2500 calls/min - capacity upgrade scheduled for summer will increase this to 4000+.Customer can invoke notification calling at any time 24/7/365 utilizing the web, pda, our touch-tone phone.

YesYes

Either - Answering machine detection can be optionally enabled/disabled.

Since 2004DePaul's fees would be $15,000 annually. The one-time setup is a fixed price of $2500.

Phone information can be uploaded into Rave or students can self register. There is no additional cost for either method. All phone numbers must, however, be validated by the student in a confirmation process to ensure accuracy. Support for this validation process should be a key component of any reliable emergency alerting system. Rave data upload occurs using IMS v1.1 format "person" record, or via a .csv file. Updates can be made manually via the Rave user interface or in batch.

Yes we have a full suite of reporting including, connected, unconnected, busy, or operator intercept. (also charts, graphs etc showing throughput & success rate)

In the ideal world with no network issues outside Rave's control, 15-20 minutes. However, in some circumstances network issues (such as central office or cell tower capacity issues), the call rate can be adversely affected. We can provide an SLA on our system, but it is not possible to provide an SLA for throughput due to the nature of the PSTN.

Yes, Rave is focused on higher education. Our 3rd party voice delivery partner has a large list of municipal and governmental customers but does not sell into higher education outside Rave.

Yes, we provide inbound services as well. This is an optional add-on capability.

There is no incremental cost to the school. The recipients are charged based in their carrier and selected mobile plan. Typically this ranges from "free" to $0.10 to $0.15 per SMS.

Rave supports either method as described above.

Message delivery occurs very quickly. Outgoing messages cannot be modified once released.

Yes, Rave provides powerful group management capability for segmenting message audiences by characteristic (e.g. faculty, staff, student, freshman, etc.). This can be done by building a simple query within Rave or by uploading a list pulled from another system. In addition, Rave supports user defined opt-in groups.

Phone information can be uploaded into Rave or students can self register. There is no additional cost for either method. All phone numbers must, however, be validated by the student in a confirmation process to ensure accuracy. Support for this validation process should be a key component of any reliable emergency alerting system. Rave data upload occurs using IMS v1.1 format "person" record, or via a .csv file. Updates can be made manually via the Rave user interface or in batch.

We identify the date/time a message was sent, the distribution list sent to, and the total number of users in this list. Success / failure information is not currently provided by wireless carriers for SMS messages sent via SMTP

Yes, the length is limited by carrier. We have logic to take advantage of the maximum length allowed by each carrier. For broadcast alerts, we limit the user-entered portion of the message to 107 characters. This is to ensue that all recipients receive the entire message.

Rave does not limit the number of different messages placed concurrently. Messages are defined and sent by university administrators through an easy-to-use web-based interface. The throughput of message delivery is dependent on a number of factors described below.

Administrators, group managers, and authorized content contributors use a simple, secure web interface to send messages.

There are multiple methods to send SMS messages through Rave. The method chosen by the sender will effect the rate of delivery. For SMS messages delivered via SNPP (a premium messaging protocol), the standard rate of delivery is 10 messages/second (which would mean it would take 50 minutes for the last of 30,000 people to receive their message). However, the delivery rate is close to 100%. The SNPP delivery rate can be increased for additional fees. For SMS delivered via SMTP, the rate of delivery can be much higher. Rave has relationships with some of the carriers that enable much higher delivery rates than others. This means that the ultimate rate of delivery actually depends on the mix of carrier phones registered. A ballpark estimate for 30,000 students using SMTP as a delivery method is 15 minutes.

This depends on the delivery method chosen by the sender of the broadcast alert. For SMS sent via SMTP we need to know the carrier. For SMS via SNPP we only need a valid number. In any event, Rave always ensures a valid phone number and our ability to deliver to that phone via a phone number validation step in registration.

Administrators, group managers, and authorized content contributors use a simple, secure web interface to send messages. Messages can also be sent via a programmatic web services interface.

Land line phones are not supported as they are not valid SMS delivery targets. As discussed about, Rave validates and verifies that all numbers in the system are associated with SMS-capable devices upon registration.

The inbound message is logged and can be reported. This is a key part of the solution, allowing the sender to solicit critical information about the recipients.

Students must individually opt in to receive messages, so students are assured that they are not receiving and paying for unwanted spam. All students are opted into campus emergency alert broadcasts by default. What the student pays to receive SMS messages is a function of the contract they have with their mobile provider. Rave offers a full "Managed Phone Program" for your campus where we will facilitate giving your students and faculty a branded university cell phone. Using this option, you can design the rate plans including the cost for receiving SMS. This gives you the greatest control over reaching your constituents in the case of an emergency. Some of Rave's carrier partners are evaluation a "reverse charge back" model where the messages could be delivered cost free to the recipient that has opted in to those messages. This may be a future capability but is not currently available

Vendor SheetCompany Name:Phone Number:URL:Contact(s):

123

4

56789

1011

12

13

14

1516

1234

567891011

12

13

14

1516

17

3N National Notification Network888-336-4911

Linda Hartman [[email protected]]VENDOR IS OFFERING 40% DISCOUNT ON PRODUCT


QuestionHow long has your company been in business?Is there an initial setup cost and/or annual maintenance fee?What is the cost per phone call? Does this vary per the length of message?


Can you utilize a phone tree(i.e. call home, if no answer call cell….)Will you provide metrics and will this include bouncebacks?Is there any limit to the length of a phone message?How many phone calls can you place concurrently?

How is an order to place a phone call made?How long would it take to send 30,000 messages? What is the SLA?

Can we stop or change a message mid-deployment?

Are any universities using your system now?

SMS How long has your company been in business?Is there an initial setup cost and/or annual maintenance fee?What is the cost per SMS? Does this vary per the length of message?Can messages be segregated by groups (i.e. faculty, staff, student)?

Will you provide metrics and will this include bouncebacks?Is there any limit to the length of an SMS message?How many SMS messages can you place concurrently?How is an order to place an SMS message made?How long would it take to send 30,000 messages? What is the SLA?Do you need to know the carrier for a message?

www.3nonline.com







http://www.3nonline.com/



Can we stop or change a message mid deployment?What happens if someone attepts to respond to the sms message?



Response5 yearsYes/Approximately $1.50 Per PersonFor $1.50 per person, you get unlimited voice and text

Flat FeeYes

YesReal Time and Historical Reporting/DownloadableNo

99.9% 15,000 messages per 30 minute intervals

Yes

Offers inbound call servicesYes: The University of Nevada Reno, The University of Anchorage, Alaska

5 yearsIncluded in initial set up and maintenance feeNo cost. Included in maintenance feeYes

Will check160 characters is the industry limit500-1000+Via web or we can execute for youWill checkNo

No Cost for Updating, on demand updates to information Information can be sent in comma delimited files, EXCEL spreadsheets.CSV

1.. via a web portal. 2. We can execute it for you. 3. we can support call-in and text in.


Yes we support answering machine detection. If an answering machine is detected, we play the message the message after the beep. We report if a human or machine answers the call.


Web interface or we can execute for you

Customer is able to respond to SMS messages/

No

Member of the Mobile Marketing Association and adhere to all defined Consumer Best Practices. All messaging is done via a Shortcode directly to the carrier in accordance with the Consumer Best Practices. Using a Shortcode is the only method that is endorsed by the carriers. This method of messaging allows 2-way communication and the ability to opt-out of the program at any time in accordance with the Best Practices. Using E-mail does not always follow the Consumer Best Practices.


Messages can be changed prior to confirmation but cannot be stopped after deployment

Vendor SheetCompany Name:Phone Number:URL:Contact(s):

1234

567891011

e2Campus800-936-3525

Bryan Crum [[email protected]]

SMS How long has your company been in business?Is there an initial setup cost and/or annual maintenance fee?What is the cost per SMS? Does this vary per the length of message?Can messages be segregated by groups (i.e. faculty, staff, student)?

Will you provide metrics and will this include bouncebacks?Is there any limit to the length of an SMS message?How many SMS messages can you place concurrently?How is an order to place an SMS message made?How long would it take to send 30,000 messages? What is the SLA?Do you need to know the carrier for a message?

Can we stop or change a message mid deployment?What happens if someone attepts to respond to the sms message?

www.e2Campus.com






http://www.e2campus.com/

3 yearsyes. Service Lincense can be purchased annually with discounts for multi-year plans$0.80 per user per year/$26,000 for 30,000 users for unlimited messages, groups and group adminsYes.

We provide metrics reportingIndustry standard is 160 Characters.1000+Via web interface or net connected phone.30 minutes per each 15,000 messages sent.No.

Both.

Messages can be initiated from anywhere via the web or net connected phone.

Outgoing messages cannot be modified once released.

No.

There is no cost to sending updated phone information/ WILL CHECK THE FREQUENCY OF UPDATES

$0.80 per user per year/$26,000 for 30,000 users for unlimited messages, groups and group admins

WILL CHECK THE FREQUENCY OF UPDATES

Vendor SheetCompany Name: Send Word NowPhone Number: (866) 955-2273URL: http://www.sendwordnow.com/support.aspxContact(s): David Petty


Question Response1 How long has your company been in business? 20012 Is there an initial setup cost and/or annual maintenance fee? Yes, one time cost for set up and training

3 unlimited domestic calls

included in the service, see #34 Can phone calls be segregated by groups (i.e. faculty, staff, student)? Yes, you can create unlimited groups

5 flatfile in excel spreadsheet; scrub data; webservices; initial setup fee for web services6 Can you utilize a phone tree(i.e. call home, if no answer call cell….) Call cascading or everyone; primary7 Will you provide metrics and will this include bouncebacks? Reporting feature; what picked up, tracks real time8 Is there any limit to the length of a phone message? 5 minutes9 How many phone calls can you place concurrently? 1,000s per minute10 How is an order to place a phone call made? 3 different ways, via website, web, call center, email11 How long would it take to send 30,000 messages? What is the SLA? 15 minutes; can get SLA

Yes, no limitCan we stop or change a message mid-deployment? No

Detects voice, waits for beep

Inbound calling; 800 number and retrieve ; additional fill; setup fee; getword back; 5 separate responses;

SMS 1 How long has your company been in business? since 20012 Is there an initial setup cost and/or annual maintenance fee? initial set up and annual subscription

3 What is the cost per SMS? Does this vary per the length of message? unlimited4 Can messages be segregated by groups (i.e. faculty, staff, student)? Yes

5 Excel spreadsheets, flat files via web services, initial set up fee6 Will you provide metrics and will this include bouncebacks? Why it bouncebacked; reason code, yes, with AlertTracer7 Is there any limit to the length of an SMS message? 1000 characters break up by 200 characters8 How many SMS messages can you place concurrently? not an issue9 How is an order to place an SMS message made? via web;operator, email10 How long would it take to send 30,000 messages? What is the SLA? Under 5 minutes11 Do you need to know the carrier for a message? No

can be both, via direct sms messaging or email with carrier









Website; call center, email

? I am not sure I understand the questionCan we stop or change a message mid deployment? NoWhat happens if someone attepts to respond to the sms message? Getword back; could reply back;

No way to chargeback




SMS Vendor Evaluation v1 042307 (4)

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