SMS Infrastructure Status: 12/02 Presented by:4 LaMonte Tandy

SMS Concept ReviewSMS Concept Review FCC Specific Hierarchy DesignFCC Specific Hierarchy Design Recent Design Modifications Recent Design Modifications Recent Distribution ActivityRecent Distribution Activity RecommendationsRecommendations

SMS Concept Review

SMS Hierarchy DesignSMS Hierarchy Design Site Systems and RolesSite Systems and Roles Wide Area Bandwidth UtilizationWide Area Bandwidth Utilization SMS Client InteractionSMS Client Interaction Site System and Client CommunicationsSite System and Client Communications

Site Hierarchy Design

Communications AssumptionsCommunications Assumptions Fast, Reliable ConnectionsFast, Reliable Connections

Standard PracticesStandard Practices Low Bandwidth – Slow NetworksLow Bandwidth – Slow Networks Primary and Secondary SitesPrimary and Secondary Sites

Site Systems and Roles

Primary and Secondary Site ServersPrimary and Secondary Site Servers Systems RolesSystems Roles

Client Access Points (CAPs)Client Access Points (CAPs) Distribution Points (DPs)Distribution Points (DPs) Logon PointsLogon Points

Wide Area Bandwidth Utilization

SMS Addresses and LAN SMS Addresses and LAN SendersSenders

Inbox Manager Server Inbox Manager Server ProcessProcess CAPs and S. ServersCAPs and S. Servers

Scheduling and ThrottlingScheduling and Throttling CAPs vs. Secondary CAPs vs. Secondary

ServersServers Monitoring Tools (SMS Monitoring Tools (SMS

Admin Console)Admin Console)

SMS Client Interaction

Client InstallationClient Installation Software DistributionSoftware Distribution Hardware and Software InventoryHardware and Software Inventory Data DiscoveryData Discovery

Site System and Client Wide Area Communications Site to Site Site to Site

CommunicationsCommunications Site Configuration Site Configuration

ChangesChanges Software Distribution and Software Distribution and

AdvertisementsAdvertisements Data Discovery and Data Discovery and

Database updatesDatabase updates Client CommunicationsClient Communications

Client Communications

Hardware InventoryHardware Inventory Software InventorySoftware Inventory Software DistributionSoftware Distribution

Offers, Lookups, Offers, Lookups, CAPs, DPsCAPs, DPs

Offer Data Offer Data Providers (ODPs)Providers (ODPs)

Remote ControlRemote Control

SMS Primary ParentSMSPRIM

SMS Secondary ChildSMSBRANCH

SMS BranchClient

SMS BranchClient

SMS BranchClient

Branch Domain ControllerSMSLOGON PointDistribution Point

T1 1.5MbFrame Relay

Provider(PVC)

128K PVC

Branch Clients RunSMSLS Bat from local

Branch Server andSoftware packages are

launched from here

Branch Clients Accessand Copy Inventory,Site Settings, and

Offer Info Directly fromSMSBRANCH

Logon InstallationCopies Setup files

directly fromSMSBRANCH

Some SoftwarePackages areexecuted from

SMSBRANCH or otherBranch servers remote

from the client

Inbox Managerupdates SMSLOGON

share andSMSPKGD$ shares

Current Branch ClientCommunications

FCC Specific Site Design

Hub and Spoke TopologyHub and Spoke Topology SMS HierarchySMS Hierarchy

FCB PrimaryFCB Primary FCS SecondaryFCS Secondary

Corporate Center WAN AccessCorporate Center WAN Access Branch Center WAN AccessBranch Center WAN Access

Network OS Support

NDS (Legacy)NDS (Legacy) Client Logon Installation and DiscoveryClient Logon Installation and Discovery CAPs and DPsCAPs and DPs

AD/NT (Steady State)AD/NT (Steady State) Client Logon Installation and DiscoveryClient Logon Installation and Discovery CAPs and DPsCAPs and DPs

Recent Design Modifications

Upgraded SMSPrim to W2K & SMS SP4Upgraded SMSPrim to W2K & SMS SP4 Resolved Open Inbox and Offer Info FilesResolved Open Inbox and Offer Info Files Upgraded SMSBranch and Clients to SMS Upgraded SMSBranch and Clients to SMS

SP4SP4 Upgraded Windows Installer to v2.0 for Upgraded Windows Installer to v2.0 for

NT/2000NT/2000

…NDS Container Management

Container CollapseContainer Collapse Login Script RevisionsLogin Script Revisions CAP RebuildCAP Rebuild

…AD/NT Remote Client Installation Unattended Install based on Discovery DataUnattended Install based on Discovery Data Pre Installing SMS Client on Standard Pre Installing SMS Client on Standard

ImagesImages

… Deletion of Obsolete Ads and Collections Lookup, Offer and Lookup, Offer and

Instruction FilesInstruction Files Addresses associated Addresses associated

file management and file management and distribution distribution

Wide Area replication Wide Area replication and access and access implicationsimplications

…Branch Server CAP Configuration Evaluation Shelby, Mallard Shelby, Mallard

Creek, Mooresville, Creek, Mooresville, TestBranchTestBranch

CAP and Secondary CAP and Secondary Server Bandwidth Server Bandwidth UtilizationUtilization

Configuration Time Configuration Time Extensive and Extensive and UnpredictableUnpredictable

Recent Distribution / Communications Activity Wide Area traffic from Branches to Wide Area traffic from Branches to

SMSBranchSMSBranch Branch Traffic targeted to other BranchesBranch Traffic targeted to other Branches Branch WorkstationsBranch Workstations

…Branch Workstations

Software Distribution: SMS Packages Software Distribution: SMS Packages launch from external branch serverslaunch from external branch servers

Client Installation: Branch Client Client Installation: Branch Client installations from SMSBranchinstallations from SMSBranch

Client Workstation Access to SMS: Client Workstation Access to SMS: Advertisements, Offers, Inventory, and Advertisements, Offers, Inventory, and status reporting.status reporting.

Recommendations

SMS Site Hierarchy: Primary and SMS Site Hierarchy: Primary and Secondary SitesSecondary Sites

Operational DelegationOperational Delegation AD / NT HierarchyAD / NT Hierarchy Group PoliciesGroup Policies Standard ImagesStandard Images

Primary and Secondary Sites

WAN Service WAN Service ProvidersProviders

Site BoundariesSite Boundaries Bandwidth Bandwidth

ManagementManagement Problem Isolation Problem Isolation

and resolutionand resolution

Central SMS Server

Primary SMS ServerBellsouth T1

Managed Subnets

Primary SMS ServerBellsouth / Qwest T1

Managed Subnets

Primary SMS ServerCTC T1

Managed Subnets

Secondary BranchSMS Server

Secondary BranchSMS Server

Secondary BranchSMS Server

Bellsouth Provider

Operational Delegation

Collection ManagementCollection Management Package / Job SchedulingPackage / Job Scheduling Ad Hoc Support thru MMC Admin ConsoleAd Hoc Support thru MMC Admin Console Remote Tools, Status Logs, SchedulesRemote Tools, Status Logs, Schedules Queries and ReportingQueries and Reporting

AD / NT Hierarchy All ServersAll Servers

Standard Application / Standard Application / Package Directory Package Directory FootprintFootprint

Branch Server DemotionBranch Server Demotion Branch Secondary Site Cfg Branch Secondary Site Cfg

Bandwidth and Scheduling Bandwidth and Scheduling AdministrationAdministration Per Site Collections Per Site Collections

FootprintFootprint

SMS Primary ParentSMSPRIM

SMS Secondary ChildSMSBRANCH

SMS BranchClient

SMS BranchClient

SMS BranchClient

Branch File & Print ServerSecondary SMS Site Server

w/ CAP, DP &LOGON Point

T1 1.5MbFrame Relay

Provider(PVC)

128K PVC

Branch Clients RunSMSLS Bat from local

Branch Server andSoftware packages are

launched from here

Branch Clients Accessand Copy Inventory, SiteSettings, and Offer Info

Directly from LocalBranch SMS Server

Logon Installation CopiesSetup files directly from

Local Branch SMSServer

All Software Packagesare executed from Local

SMS Branch Server

Inbox Managerupdates SMSLOGON

share andSMSPKGD$ shares

Locally

Proposed BranchClient Communications

Lan Senders and SiteReplication ManageExchange of Datafrom Primary toSecondary Site

…Group Policies

Shortcut Management: Shortcut Management: Policies implemented Policies implemented based upon group based upon group membership and membership and standard application standard application usageusage

Logon Scripts: Logon Scripts: Preferred CAP and Preferred CAP and Distribution Points Distribution Points settingssettings

Standard Images

Workstation Windows Installer Policies for Workstation Windows Installer Policies for Elevated PrivilegesElevated Privileges

Inclusion of Windows Installer v2.0Inclusion of Windows Installer v2.0 Inclusion of SMS ClientInclusion of SMS Client Modifications to First Charter Asset InfoModifications to First Charter Asset Info

Attachments

Current Branch Client CommunicationsCurrent Branch Client Communications Proposed Hierarchy DesignProposed Hierarchy Design Proposed Branch Client CommunicationsProposed Branch Client Communications Knowledgebase ArticlesKnowledgebase Articles Current Branches by PVC ProviderCurrent Branches by PVC Provider