Smith Resume Private Sector

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MARCUS S. SMITH 121A Birch Circle Eglin FL, 32542 Phone: 707-365-0313 [email protected] EXECUTIVE SUPPORT / HUMAN RESOURCES PROFESSIONAL 12 Years’ Experience in Responsible, High-Visibility, and Multi-Task Environments A positive-thinking, results-oriented, team-spirited Executive Support / Human Resources Professional seeking to combine outstanding training with excellent work experience to make a solid contribution to organizational goals and mandates. Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. Key Abilities Communication Skills—verbal and written Customer Service & Client Retention Problem Solving & Conflict Resolution Multi-task Management Time Management—deadline sensitive Detailed Oriented-thorough and accurate Organization, Administration, & Coordination Regulatory & Code Compliance Project & Assignment Management Microsoft Word, Excel, Powerpoint, Access Professional Experience United State Air Force, Active Duty, Master Sergeant / Secret Clearance 96 th TW Civil Engineer Group, Eglin Air Force Base, Florida 2013 to 2015 Employee Relations Manager, Commander Support Staff (CSS) Managed overall operations of the CSS for 150+ authorized military personnel and 700 civilians. Established policies and procedures for the accurate and timely administration of a numerous personnel actions to include: career reservations, promotions, reenlistments and extensions, relocations, and classifications. Monitored and processed unfavorable information files, consecutive overseas tour requests, military leave request and physical training scores. 8 st Maintenance Group, Kunsan Air Base, Republic of Korea 2012 to 2013 Employee Relations Manager, Programs & Evaluations References Available Upon Request

Transcript of Smith Resume Private Sector

Page 1: Smith Resume Private Sector

MARCUS S. SMITH121A Birch Circle Eglin FL, 32542 Phone: 707-365-0313 [email protected]

EXECUTIVE SUPPORT / HUMAN RESOURCES PROFESSIONAL12 Years’ Experience in Responsible, High-Visibility, and Multi-Task Environments

A positive-thinking, results-oriented, team-spirited Executive Support / Human Resources Professional seeking to combine outstanding training with excellent work experience to make a solid contribution to organizational goals and mandates. Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.

Key Abilities Communication Skills—verbal and

written Customer Service & Client Retention

Problem Solving & Conflict Resolution Multi-task Management Time Management—deadline sensitive Detailed Oriented-thorough and

accurate Organization, Administration, &

Coordination Regulatory & Code Compliance

Project & Assignment Management Microsoft Word, Excel, Powerpoint, Access

Professional ExperienceUnited State Air Force, Active Duty, Master Sergeant / Secret Clearance

96th TW Civil Engineer Group, Eglin Air Force Base, Florida 2013 to 2015Employee Relations Manager, Commander Support Staff (CSS)

Managed overall operations of the CSS for 150+ authorized military personnel and 700 civilians. Established policies and procedures for the accurate and timely administration of a numerous personnel actions to include: career reservations, promotions, reenlistments and extensions, relocations, and classifications. Monitored and processed unfavorable information files, consecutive overseas tour requests, military leave request and physical training scores.

8st Maintenance Group, Kunsan Air Base, Republic of Korea2012 to 2013

Employee Relations Manager, Programs & Evaluations Provided personnel support to more than 140 active duty personnel. Managed and

processed Officer Performance Reports, Enlisted Performance Reports, Trainings Reports, Decorations, and Letters of Evaluations. Processed incoming and outgoing messages utilizing database and tracking system. Monitored transaction register ensuring all required actions were accomplished in a timely manner.

60th Aircraft Maintenance Squadron, Travis Air Force Base, California2003 to 2012

Director/Section Chief Supervised 302 military & civilian personnel while ensuring 18 aircraft worth $3.7

billion were serviced/maintained. Standardized programs/inspections resulted in 40% increase toward time management for new projects. Responsible for safeguarding

References Available Upon Request

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and processing classified information and equipment. Maintained and updated manpower and personnel at base-level.

Supervisor/Manager Counseled individuals on retraining into another career field. Controlled active duty

service commitments, assignment availability and assignment limitation codes, manning assistance requests, and temporary duty assignments. Completed pre-deployment interviews, travel arrangements, orders, and final out-processing processes. Performed deployment actions for over 350 assigned personnel.

EducationEMBRY-RIDDLE AERONAUTICAL UNIVERSITY, Daytona Bearch, FloridaMajor: Aeronautics

References Available Upon Request